Brookdale Nursing Home

16 Blakebrook, Kidderminster DY11 6AP
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8.9 23 Reviews
  • Brookdale Nursing Home, Kidderminster
Brookdale Nursing Home is situated in the Blakebrook area of Kidderminster, in close proximity to Kidderminster Hospital and Treatment Centre. It is situated within walking distance of Brinton Park, close to local amenities and on good public transport routes.

The home is a listed Georgian residence over two floors, converted, with communal areas on both floors and extended for nursing care. It provides a safe, comfortable and homely environment for all residents.

The highly trained nursing staff are committed to providing excellent Palliative and Nursing care.

The home has a Dementia friendly, South facing garden which is easily accessible on foot, or in a wheelchair. It has a varied activities programme with external entertainers regularly visiting the home which enables the team to provide the best personalised activities for each, individual resident.

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Care Provided by Brookdale Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Angela Butler (Acting Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Brookdale Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £750 – £1,050
    • Self-Funded Residential Dementia Care £850 – £1,150
    • Self-Funded Nursing Care £850 – £1,150
    • Self-Funded Nursing Dementia Care £950 – £1,250
  • (these prices are only a guideline, please contact Brookdale Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Carpark


Brookdale Nursing Home Reviews (23)

Total of 23, showing 1-20
8.9

Brookdale Nursing Home has a Review Score of 8.9 (8.850) out of 10, based on 6 reviews in the last 2 years. Over all time Brookdale Nursing Home has 23 reviews.

Overall Experience

  • 18
  • 4
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17

Review from P S (Friend of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

First visit to my friend, the staff were very friendly. The building certainly needs improvement as regards decorating, both regards rooms and outside. Was surprised to see the use of frozen vegetables and tinned cocktail fruit. my friend's room was clean and tidy and she seems very happy. The staff
checked on my friend while I was there and offered me a drink and were very responsive to my questions. Didn't see a manager but seems like a well-run home.

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Review from Rebecca M (Stepdaughter of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management are always helpful and friendly.
Food looks appetising and fresh.
Homely feel.

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Review from E B (Stepdaughter of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always so welcoming and seem to have a good relationship with my stepfather.
Any questions are answered by the manager who is always available.
Food seems to be well varied and enjoyed by the residents and can be flexible which is great.
I am very pleased with the care my stepfather receives
and the cleanliness of the home, it really does feel homely and warm. I would definitely recommend.

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Review from J P (Wife of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the staff and the care my husband has received since April 2023. Such a friendly, caring team. The home itself is a true home from home. Excellent freshly prepared meals, as well as always making sure my husband's room is clean. What a well-run care home. Thank you for all you do.

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Review from S P (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful and caring. The building and some rooms are in need of decoration and are not luxurious at all, but for 'end of life' care the most important part is the staff and they rate very highly. I would use this nursing home if a similar situation arose. I was pleased with our choice,
due to the good care they took looking after our relative.

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Review from Janet H (Sister of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you’re looking for a placement for a loved one this is a very good option. The staff certainly seem very committed and show care, warmth and humour appropriately. They took my brother and his wife in an emergency situation. We feel fortunate that they are somewhere being so well cared for.

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Review from Marilyn B (Niece of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I entered Brookdale Nursing Home I felt such warmth from the staff. My aunt was only there a short time and passed away in the home. The nursing staff were wonderful, very caring with such empathy and respect as my aunt came to end of life. Thank you so much.

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Review from Jonathan H (Son of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Brookdale has been extremely positive. When my mother arrived after a stay in hospital, she had declined a lot and it didn't look like she would be with us for long. However, after the professional care of 100% from the staff, she has improved, virtually to the condition she was in
before she became ill (at another care home). The staff are all extremely friendly and there is a great atmosphere in the home. I feel that this greatly affects the well-being of the residents. When my mum has become ill, it has been spotted and rectified immediately. I have a feeling this was not done in the previous care home and why she ended up in hospital.

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Review from Luke H (Son of Resident) published on 27 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for taking such fantastic care of my dad and us. We always felt so supported by all of you. The jobs that you all do are so so stressful but so important. As yet, everyone that we met showed us so much love, kindness and patience. You are all brilliant at your jobs, but more than that you
are wonderful human beings. Brookdale has such a warm future that comes from the top and permeates everyone in the team. You have made the toughest time of our lives that much more bearable because of the way we can look back at how you were there for all of us. Thank you.

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Review from Benjamin H (Son of Resident) published on 27 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to Brookdale in November 2022. We are so glad we chose for him to be there. The staff are caring, supportive and helpful, nothing was ever too much trouble. Not only looking after him but also making sure myself and our family were always made comfortable and looked after and made welcome.
We couldn't have asked for more. My father passed away and once again, the end-of-life nurse was there with comfort and support until the end, as were other members of staff. Thank you to all.

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Review from Angela F (Daughter of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in the nursing home a few days and the care he has been given is amazing. All the staff are so lovely. Thanks for making his transition so easy and thanks for welcoming the family too.

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Review from K B (Daughter of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been a resident at Brookdale since July 2022 and we are extremely happy with the care provided. All staff are very caring, kind, helpful and friendly. A lovely, welcoming atmosphere and a very inclusive environment.

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Review from H D (Wife of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good in all respects. Excellent staff. Very caring and helpful. Cannot fault.

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Review from P O (Daughter of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Brookdale Nursing Home highly enough. The care of all the staff, the home was always clean, food good. I would recommend to anybody.

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Review from Tracey R (Granddaughter of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan arrived at Brookdale on the 13th of April 2022, from Oxford for end-of-life care and to be closer to family that live in Kidderminster. The care Nan received from all staff has been brilliant and a support to the family. Nothing has been too much trouble for the staff to cater for Nan's needs. Sadly,
we lost Nan on the 17th of May 2022, but so pleased we were able to be with her for her final days. I would recommend Brookdale to friends and family.

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Review from Rhian T (Daughter of Resident) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly Dad was only at Brookdale for two months before he passed away. From the moment he arrived, to the morning he passed, he was treated with dignity and respect. All the staff were wonderful and Dad quickly settled in. He took part in the activities and made new friends. Nothing was too much trouble
and he often told me how much he liked living at Brookdale. Dad went from someone who lived alone, struggled to manage his diabetes and was lonely, to someone who flourished for the last two months of his life. Thank you, Brookdale, for your care.

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Review from Vivien L (Daughter of Resident) published on 6 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Brookdale for a few years until just short of her 102nd birthday. She was given excellent care throughout. The staff was both friendly and attentive to her needs. Any concerns were quickly reported to me and I always felt I was being kept in the loop. Meals were of a high
standard and she always seemed to enjoy them. Mom was very reluctant to go into care initially, but I always felt once settled, she was happy and comfortable. I will always be grateful for the standard of care she was given and will happily recommend Brookdale to anyone seeking the best care for their loved one.

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Review from William P (Son of Resident) published on 28 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted on a 4-6 weeks assessment back in November last year, and I'm happy to say is still there. During her assessment, I had the opportunity to look at other care providers within the area, but it soon became obvious how Brookdale's staff/management and the homely atmosphere within
the building was so so different from others we viewed. In my opinion, kitchen staff excellent/domestic staff excellent /care staff excellent /nursing professionals excellent /manager excellent. Communication from the staff to myself is also excellent.
As an ex-nurse myself one of the most important parts of any care home is the quality of the food at Brookdale, the food provided is probably the best I have seen in my time as a nurse.
Well done everyone and thanks for taking care of my mother.

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Review from A M (Partner of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff are very thorough in caring and looking after the patients in the nursing home. The meals are well prepared and edible. The accommodation is well administered and cared for by the domestic staff. There is a slight problem with the wheelchairs. There could be better cleanliness
on some of the chairs and closer inspection to the working parts. There also seems to be a shortage of cushions for seating on the chairs, possibly each chair should have their own cushion.

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Review from Tania S (Niece of Resident) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is well cared for and I'm always notified of any problems/issues by the staff.

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Current Review Score: 8.9 (8.850)

Overview of Review Score

The Review Score of 8.9 (8.850) out of 10 for Brookdale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.725 for Brookdale Nursing Home is calculated as follows: ( (58 Excellents x 5) + (5 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 69 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.125 Points relating to the number of positive Reviews for Brookdale Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 5 Positive Reviews ÷ 8 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Brookdale Nursing Home

What types of Care is Brookdale Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brookdale Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brookdale Nursing Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Brookdale Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brookdale Nursing Home to the centre of Kidderminster?

0.8 mile(s) as the crow flies, distance by road may be significantly further.