What types of Care is Roden Hall Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Roden Hall Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Roden Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roden Hall Care Home to the centre of Telford?

9.0 mile(s) as the crow flies, distance by road may be significantly further.

Roden Hall Care Home, Roden, Telford, Shropshire TF6 6BH

Review from S B (Daughter of Resident) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience

Friendly, helpful staff.
Lovely atmosphere.
Very clean and comfortable.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your lovely review. We're so pleased to hear that you found the atmosphere warm and welcoming, and that our staff made a positive impression. Providing a clean, comfortable, and caring environment is at the heart of what we do. Your kind words mean a great deal to the whole team.

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Review from Gemma H (Relative of Resident) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience

Nan was treated with care, kindness and respect. She thoroughly relaxed as she settled into a more comfortable time, enjoying home cooked food, scenery and comfortable surroundings. It was thanks to the manager and teams hard work and effort that nan and her sister were reunited in her final weeks which

meant the world to them both.
Management, staff and care teams are all excellent. The event girls who took nan into the fresh air and gardens made her very happy. Thank you everyone!

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your touching words. It means the world to us to know that your Nan felt relaxed, cared for, and respected during her time with us. We're so glad she was able to enjoy the home-cooked meals, peaceful surroundings, and time in the gardens-it's moments like these that we cherish too.Reuniting her with her sister was truly special for us as well, and we're grateful we could play a part in making that happen. Your kind words are a wonderful recognition of the dedication and compassion our entire team strives to bring every day.

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Review from Jayne G (Daughter of Resident) published on 31 March 2025
Submitted via Postal Card • Report

Overall Experience

"5 star care home" My dad has recently been in Roden Hall for respite and I can't praise them enough, the manager was amazing and completely there for us as a difficult time. She understood our needs, showed us around and answered our questions putting us at ease. All staff are wonderful and treated

my dad with care and dignity. Beautiful modern home - thank you!

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your wonderful review and for sharing your experience at Roden Hall. It was our privilege to support you and your dad during his respite stay, and I'm so pleased to hear that you felt reassured and well cared for.

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Review from A R (Wife of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience

Would highly recommend Roden Hall to anyone. The staff are professional, caring and always very friendly. The rooms are clean and comfortable. The care my husband had was brilliant, the whole experience of Roden Hall was an excellent one and one I would recommend highly.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your kind words and for taking the time to share your experience at Roden Hall. It means a great deal to us to know that you and your husband felt well cared for and comfortable during his time with us.

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Review from B B (Daughter-in-law of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience

Excellent staff and care for my Mother-in-law, was brilliant.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to leave Roden Hall a review. I am so happy that you have got to experience the love, care and support all our staff provides at Roden!

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Review from J F (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience

The care they showed my late Mum was amazing, also the support they've shown all the family has been really appreciated.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to review Roden Hall. We will continue to be here to support you however you need us!

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Review from Caroline G (Daughter of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience

All of the staff have been wonderful to my mum and me. I could not have wished for a better place for Mum during her recovery. I would highly recommend Roden Hall 100%.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to leave Roden Hall a 5-star review. I am delighted to hear that you and your mum have felt first-hand, the love and support of all our team. Thank you again for choosing Roden Hall.

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Review from R B (Niece of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience

Visiting my uncle's home is always clean, the staff pleasant, the room good and well cared for.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your excellent review! We are delighted that you always find Roden Hall Care Home clean, the staff pleasant, and your uncle's room well cared for. Our team is dedicated to providing the highest standard of care and creating a welcoming environment for all our residents and their families. Your kind words are a testament to their hard work and commitment. We truly appreciate your feedback and look forward to continuing to provide exceptional care for your uncle.

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Review from Carol W (Sister-in-law of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience

Visiting my sister-in-law for the second time today and am very impressed. The home is beautifully furnished throughout and her room is lovely. She has every convenience to hand. The staff are helpful, polite, and are at her call for whatever she wants. I am very impressed with every facility they have.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

We appreciate you taking the time to leave such a glowing review. Your kind words genuinely mean a lot to our staff. We're delighted you are impressed with Roden Hall and that your sister-in-law is comfortable and well-cared for here. Our team works hard to provide a beautifully furnished, convenient, and welcoming environment for all residents, so it's lovely to know this has stood out to you.

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Review from A R (Friend of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience

The home is clean and friendly. The residents appear happy. The food looks superb and the facilities are excellent.
The staff are always courteous and polite to residents and visitors alike.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you very much for your lovely review! We're so pleased you've found Roden Hall clean, welcoming, and friendly. Our team takes great pride in creating a happy and comfortable environment for our residents, with excellent food and facilities. It's wonderful to hear that the staff's warmth and professionalism have stood out to you. Thank you again for sharing your experience!

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Review from Dawn G (Friend of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience

I have been visiting my friend at Roden Hall for the last 3 years. The staff are always professional and very helpful, and the rooms and facilities are first class.
The activities provided are excellent and keep the residents thoroughly entertained. The home is more like a luxury hotel and I would

definitely recommend it.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your kind words and for being such a supportive visitor over the years! We're delighted to hear that you've noticed the dedication of our staff and enjoyed the warm, welcoming environment we strive to provide. Our team works hard to keep the activities engaging and the facilities comfortable for all our residents, so it's wonderful to know it feels like a luxury hotel. Thank you for your recommendation; it truly means a lot to us!

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Review from C R (Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience

I am well looked after at Roden Hall and am very happy. My room is lovely.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy at Roden Hall and enjoying your room. Our team takes great pride in ensuring everyone feels well cared for in a comfortable environment. Your happiness means everything to us!

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Review from M R (Respite Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience

I recently stayed at Roden Hall on respite having had a fall and spent four weeks in hospital. I discovered Roden Hall online and from the promotional video seemed just what I was looking for. I booked in for two weeks. After only two nights I realised it bore no resemblance to what I had seen on the

video, the food I was served was inedible. I complained, there was no apology and, it was to be the first of many complaints regarding the food. I suggest you remove the promotional video. Outside agencies are, I was informed, responsible for the poor food. There is a Chef/Cook on site. When she was in charge of the kitchen the meals were good. I found nothing that could describe Roden Hall as Luxurious and was in fact very disappointed. It was expensive because of the poor standard and payment had to be upfront. So on arriving home, I was surprised to receive an unpaid account for six thousand pounds.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

We are disappointed to receive your review. We take pride in providing the best care home experience possible and regret any shortcomings, regarding the food. To clarify, our meals are prepared fresh onsite by our Chef and kitchen team, not by outside agencies. In fact, we are very proud that our Chef is a finalist at the National Care Awards 2024. We did address your concerns by preparing special meals to suit your preferences. We apologise that these efforts did not meet your expectations. The invoice was automatically issued because your departure fell on the 1st of the month. We apologise for any inconvenience. We were unaware of any other concerns and are therefore puzzled to see a low rating in areas beyond the food. We believe our services represent good value for money, our fees are benchmarked and are excellent value for our offering. Our team went above and beyond to assist with your move and settling in, and we are saddened to learn that you left feeling dissatisfied.

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Review from P B (Son of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience

We've found the care home to be well run with excellent staff in all areas. My mother received very good care from the staff, who themselves actually care.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you for your kind words and for taking the time to share your experience of Roden Hall Care Home. We are delighted to hear that you found our home to be well-run and that your mother received excellent care from our dedicated staff. At Roden Hall, we are committed to providing compassionate and high-quality care to all of our residents. Our team takes great pride in their work, and your feedback is truly appreciated as it reaffirms the dedication and genuine care they demonstrate each day. Thank you again for choosing Roden Hall Care Home.

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Review from Lynne W (Daughter of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience

Mum has been at Roden Hall for 5 years and was very happy she was very well cared for and couldn't ask for anymore.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

We're delighted to hear that your mum has been happy at Roden Hall for the past 5 years and that she received excellent care. Thank you for entrusting us with her wellbeing.

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Review from Keith B (Son of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience

Mum was here less than 24 hours.
She was treated with dignity and care.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to leave us this wonderful 5-star review! We're delighted to hear that your mum received dignified and caring treatment during her brief stay with us. Providing exceptional care and ensuring the comfort and well-being of our residents, no matter the duration of their stay is always our top priority. We appreciate your kind words and hope to welcome your mum back should the need arise in the future. Thank you again for trusting us with her care!

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Review from Kathleen B (Respite Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience

I was very comfortable at all times, everything was excellent, there were things to do at all times, a wide variety to suit everyone, if you wanted. The carers were very caring and helpful and the team for entertainment excellent, something for everyone to do if wanted. I would highly recommend Roden

Hall to everyone. Thank you.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for your glowing five-star review for Roden Hall Care Home! We're thrilled to hear that you felt comfortable at all times and that everything met your expectations. Providing a wide variety of activities and entertainment options for our residents is something we take great pride in, and it's wonderful to hear that you found something enjoyable to do whenever you wanted. Our dedicated team work tirelessly to ensure that every resident receives the care and attention they deserve, and your kind words mean a lot to us.

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Review from L M (Relative of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience

Extremely pleased and happy with everything that Roden Hall offers and gives to the residents. And the support we have been given as a family is second to none. For all the time Mother has been a resident, they have made life better for her and all of us, while she has been at Roden.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you for your kind words and glowing review of Roden Hall. We're thrilled to hear that you're extremely pleased with everything our home offers and the support provided to your family. Ensuring the happiness and well-being of our residents is our utmost priority, and we're delighted to have made life better for your mother and your family during her time with us. Your feedback means the world to us, and we're grateful for the opportunity to care for your loved one.

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Review from M G (Daughter of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience

My father has been a resident at Roden Hall Care Home, we cannot fault the care and respect given by the staff. Dad's room was immaculate and the gardens were lovely. Dad enjoyed his walks and sitting in the gardens. The food was excellent and the choice was first-class. The staff are amazing, excellent

level of care. Cannot thank the manager and her staff enough for being there when we needed them. This is a five star care home.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to share your heartfelt review of Roden Hall Care Home. We are genuinely touched by your kind words and are delighted to hear about your positive experience with us.

It warms our hearts to know that your father received exceptional care and respect from our dedicated staff. Maintaining a clean and comfortable environment is a top priority for us, and we are thrilled to hear that Dad's room was to his satisfaction and that he enjoyed our gardens.

Our chefs take great pride in preparing delicious and diverse meals, and we're delighted that you found the food excellent with a first-class choice. We believe that good nutrition is essential for overall well-being, and we're pleased your father enjoyed the meals.

Most importantly, we deeply appreciate your kind words about our staff. We have a team of passionate and dedicated individuals who are committed to providing the highest level of care and support. Your gratitude means the world to us.

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Review from Valerie B (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience

Mum is more than happy with the care and environment at Roden Hall. Staff are courteous, caring, efficient and kind.

Reply from Rebecca Jones, Home Manager at Roden Hall Care Home

Thank you so much for taking the time to share your wonderful 5-star review of Roden Hall! We are delighted to hear that your mum is more than happy with the care and environment provided at our facility.
It warms our hearts to know that our staff's courteous, caring, efficient, and kind nature has made a positive impact. We strive to create a warm and welcoming atmosphere for all our residents, and your feedback reinforces that we are on the right track.
Thank you once again for choosing Roden Hall. We feel honoured to be entrusted with your mum's care and are committed to maintaining the highest service standards.

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