Care Homes Owned by Pilgrims Friend Society

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Pilgrims Friend Society
Pilgrim's Friend Society runs residential care homes and independent living housing schemes in England and Wales. A Christian charity, they have been helping older people to live fulfilled lives in their later years for more than 200 years since they were founded in 1807.

They offer care for older people, including those living with dementia, in their care homes. They have a bespoke approach to supporting those living with dementia, which takes a whole-person approach to understanding each individual that they care for and tailoring the way they support them to match their personality and experience.

Pilgrims Friend Society Locations (11)

 

11 Care Homes owned by Pilgrims Friend Society

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Emmaus House

115 Valley Drive, Harrogate HG2 0JS 

9.9 31 reviews
"My uncle has resided at Emmaus house for over 8 years and in that time has been treated with the utmost respect and love. Whenever we…"   Read all 31 reviews
Location Type Care Home

Rooted in the Christian faith, life at Emmaus House supports residents to live fulfilled lives in their later years. Emmaus House provides excellent, personalised care which supports the residents flourish in older age. Emmaus House has an active… Read more about Emmaus House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 23 Rooms from £1,219 / week
Koinonia Christian Care Home

4 Winchester Road, Worthing BN11 4DJ 

9.8 33 reviews
"The manager made the journey to see my husband whilst he was in Hospital. This I found going beyond the bounds but such a caring thing to…"   Read all 33 reviews
Location Type Care Home

Koinonia provides residential care for older people in Worthing, and offers person-centred Christian care. The home has a warm and welcoming feel and care packages are put together to suit each individual resident, who is kept updated about any care… Read more about Koinonia Christian Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 39 Rooms from £1,438 / week
Milward House

6 Madeira Park, Tunbridge Wells TN2 5SZ 

9.8 23 reviews
"Mum spent her last five years at Milward House. Every staff member I met during that time were very professional and so caring. This was a…"   Read all 23 reviews
Location Type Care Home

Rooted in the Christian faith, life at Milward House supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age. Milward House has an active social… Read more about Milward House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 28 Rooms from £1,382 / week
Luff House

Luff Way, Garden Road, Walton on the Naze CO14 8SW 

9.3 21 reviews
"My father spent the last two months of his life at Luff House. He was stimulated, entertained, looked after and loved by the wonderful team…"   Read all 21 reviews
Location Type Care Home

Rooted in the Christian faith, life at Luff House supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age. Luff House has an active social life in… Read more about Luff House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 28 Rooms from £1,257 / week
Middlefields House

Cornfields, Chippenham SN14 6GA 

9.9 39 reviews
"Every time I go to Middlefields to visit Grandad, all the staff are incredibly friendly and the care and connection for residents is clear…"   Read all 39 reviews
Location Type Care Home

Opened in Summer 2021, Middlefields House offers excellent care and support to 48 people, living in four households of 12. Each household feels like a regular family home, with a lounge and dining area, as well as a second lounge. Middlefields House… Read more about Middlefields House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 48 Rooms from £1,490 / week
Evington Home

Grocot Road, Evington, Leicester LE5 6AL 

9.8 25 reviews
"Pristine grounds, very neat and tidy, giving a very good first impression of Evington Home. I always receive a warm welcome by management…"   Read all 25 reviews
Location Type Care Home

Rooted in the Christian faith, life at Evington Home supports its residents to live fulfilled lives in their later years. They provide excellent, personalised care that supports residents to flourish in older age. They appreciate that each resident… Read more about Evington Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 30 Rooms from £1,273 / week
Shottermill House

Liphook Road, Haslemere GU27 1NX 

9.7 35 reviews
"Friendly approachable and genuinely caring staff. Comfortable, clean, homely, and tasteful environment without being excessively "interior…"   Read all 35 reviews
Location Type Care Home

In every one of their homes and schemes they express God’s love through compassion and care that helps people live life to the full - fulfilled living. Shottermill House has an active social life in which residents can take part or follow their own… Read more about Shottermill House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 31 Rooms from £1,463 / week
Framland

Naldertown, Wantage OX12 9DL 

9.6 32 reviews
"My friend has dementia and he has not found the move into Framland easy and at times he has been quite difficult. The care staff have been…"   Read all 32 reviews
Location Type Care Home

Rooted in the Christian faith, life at Framland supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age. Framland has an active social life in which… Read more about Framland

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 23 Rooms from £1,356 / week
Bridgemead Nursing Home

81 St John's Road, Bathwick, Bath BA2 6PZ 

9.6 10 reviews
"Mum went into Bridgemead in 2020 after a serious accident. Unfortunately at the time the Covid 19 pandemic was at its height and visiting…"   Read all 10 reviews
Location Type Care Home

At Bridgemead, a “home from home” by the river in Bath, they care for vulnerable older people and their families. Their residents and day club members are cherished and enabled to live fruitful lives in a loving Christian community. Bridgemead was… Read more about Bridgemead Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 32 Rooms from £1,290 / week
Finborough Court

Pilgrims Way, Great Finborough, Stowmarket IP14 3AY 

8.9 19 reviews
"Our dad felt safe in Finborough Court and related well to all of the staff who quickly got used to his quirks. The care home is…"   Read all 19 reviews
Location Type Care Home

Rooted in the Christian faith, life at Finborough Court supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age. Their Christian background is at… Read more about Finborough Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 32 Rooms from £1,372 / week
Emmaus House

Walkmill Close, Moresby Parks, Whitehaven CA28 8XR 

Location Type Care Home

Emmaus House offers residential and dementia care for older people, along with respite and end of life care. All rooms come furnished and have TV and aerial points; there is Wi-Fi throughout the home. Emmaus House takes a person-centred approach… Read more about Emmaus House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 26 Rooms from £917 / week

Pilgrims Friend Society Reviews (268)

9.6
Pilgrims Friend Society has a Group Review Score of 9.6 (9.634) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pilgrims Friend Society must have a Review Score.

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Review of

Framland

from S H (Daughter of Resident) published on 17 March 2025
Overall Experience  Overall Experience 4.0 out of 5

On 14th February, Framland put on an amazing Valentine's Day lunch and invited the relatives of residents. We were presented with a 3 course meal, all beautifully presented, followed by cheese and biscuits and tea/coffee. It meant so much to my mum to have all her sons and daughter sitting around the
table together. She said it was such a precious time. The kitchen staff and others worked hard to make it happen. I believe it was the new manager's idea. It was the first time we have been invited so it meant a lot. Thank you.

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Review of

Luff House

from Stephen B (Son of Resident) published on 12 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Mum was a resident of Luff House for 2 and 1/2 years. her dementia increased during her stay and the care team were always attentive to her needs. The music and activities were a favourite of mum's.
Unfortunately we mum's increasing needs, Luff House worked with us to find a more suitable place for
mum.
All of the staff with whom mum and our family met were always compassionate and understanding of mum's needs.
When the time came to transfer mum to a higher dependency provider, the management team and care team were supportive and helpful. The day mum left there were sincere emotions from the staff, who clearly had genuinely grown fond of mum and care for her.

Reply from Sharon Rowley, Business Manager at Luff House

Thank you so much for your lovely review. It was a real joy to care for your mum, and it was with much regret that she had to leave Luff House, where she had become a big part of the Luff family. We hope that she is happy in her new home, and we wish her and all her family all the best for the future.


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Review of

Milward House

from John P (Son of Resident) published on 25 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum spent her last five years at Milward House. Every staff member I met during that time were very professional and so caring. This was a great comfort as I live a long distance away. The home is in a lovely area with a nice park just up the road. I strongly recommend this place.

Reply from Sid Martin, Business Manager at Milward House

Thank you for your encouraging recognition and endorsement of the care we provide. It was a pleasure to know your mum, and you and the family, and we trust that the care she received here made a real difference.


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Review of

Milward House

from G P (Son of Resident) published on 19 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Milward House was our Mother's home for five months after moving from Brighton.
The Staff are very professional and kind and considerate, and willing to help.
I would recommend Milward Houe as a safe comfortable home for any member of your family.

Reply from Sid Martin, Business Manager at Milward House

It was a pleasure to have Mum with us for almost five years and to show her Christian love and care that she so appreciated. We were pleased to support your family with an administrative matter recently too: our care extends beyond someone leaving the home here, so it was a blessing to be able to help there.


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Review of

Framland

from E E (Friend of Resident) published on 30 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My friend has dementia and he has not found the move into Framland easy and at times he has been quite difficult. The care staff have been wonderful so patient and understanding. They all make me very welcome which obviously helps. There is a very good "family" atmosphere which is very reassuring.

Reply from Pum Dim Skinner, Manager at Framland

Thank you for your review. We are a small care home and know each of our family members' needs (we called our resident family member) and treat them like our own family.


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Review of

Finborough Court

from Andrew P (Son of Resident) published on 30 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Our dad felt safe in Finborough Court and related well to all of the staff who quickly got used to his quirks. The care home is purpose-built, well maintained and clean. Personally, I think the rooms are on the small side, but there are two lounges plus outside seating available during the day. Food
looked appetising and the catering staff would always provide something else if a resident didn't want what was on offer that day. At the end of his time, caring carers sat with him through the night as he slipped away - something the family really appreciated. The management team were always responsive and the whole environment was very welcoming.

Reply from Karen Bleay, Business Manager at Finborough Court

Thank you for your review and your kind comments. It helps others looking for care but also lifts up our staff who really value your honest feedback.


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Review of

Luff House

from C L (Daughter of Resident) published on 29 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My father spent the last two months of his life at Luff House. He was stimulated, entertained, looked after and loved by the wonderful team of carers and volunteers.
My sister and I feel so grateful and blessed that he was so cared for and loved in his final days. This place and the entire team of
staff, are nothing short of wonderful.

Reply from Sharon Rowley, Business Manager at Luff House

Thank you so much for this wonderful review. It was an absolute pleasure to care for your dear father, and you and your sister were so very supportive to us in giving him the love and care that he deserved in his last months. You almost became part of our family!


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Review of

Emmaus House

from Lesley D (Niece of Resident) published on 27 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My auntie is a long term resident of Emmaus House. She has enjoyed a very happy, contented and safe life in the home. As the years have passed by, she has received the increased care and support appropriate to her health needs. Enthusiastic staff provide numerous and varied activities, giving vital
stimulation and lots of laughter! Emmaus is a very welcoming home maintained to a very high standard, a true community for which we are very grateful.

Reply from Chrissie Medway Steel, Manager at Emmaus House

Thank you very much for taking the time to complete this review and recognising the whole team effort made to make Emmaus House a wonderful place to live well. I shall share your feedback with the staff. Thank you.


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Review of

Middlefields House

from C B (Granddaughter of Resident) published on 27 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Every time I go to Middlefields to visit Grandad, all the staff are incredibly friendly and the care and connection for residents is clear from the moment you walk in. It was lovely to glimpse the Christmas party and see the music and dancing with everyone.

Reply from Sarah Stockinger, Business Manager at Middlefields House

Thank you so much for taking the time to write a review. It is wonderful that you are able to visit your Grandad and that you feel the care, connection and love we have for all our family members. We love providing meaningful, encouraging and enjoyable activities for the whole community here at Middlefields House and it is lovely you were able to see the Christmas Party. We look forward to the coming year, which will include a variety of activities, visits, and services.


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Review of

Emmaus House

from Michael B (Nephew of Resident) published on 23 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My uncle has resided at Emmaus house for over 8 years and in that time has been treated with the utmost respect and love. Whenever we visit, we are welcomed warmly and made to feel part of the family that is Emmaus.

Reply from CHRISSIE Medway Steel, Manager at Emmaus House

Thank you so much for taking the time to leave this review, it is a great honour to support your uncle to live well at Emmaus House.


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Review of

Emmaus House

from Jane L (Daughter of Resident) published on 21 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Emmaus House for just over a year, initially visiting for a most positive respite stay. I am so thankful for this amazing, inclusive place that is a loving home in the fullest sense of the word: management and staff consistently model professionalism, compassion and
attention to her well being and physical needs. Being severely sight impaired, with an outgoing personality, the provision for mum is outstanding, and personalised to meet her needs. My mother has a fresh start to life, forging genuine friendships, embracing innovative and inclusive activities, meticulously prepared - for example, the sporting activities, individual inputs on specific topics, such as the archaeology sessions, and collective seasonal events. Christian faith, laughter and joy are at the heart of Emmaus - my mum values this very much, and feels listened to. Always given a warm welcome when the family visit, we love invitations to join in unique events with our loved one.

Reply from Chrissie Medway Steel, Manager at Emmaus House

Thank you so much for taking the time to complete this review and for your detailed response. I shall share this with the team. Your mum is teaching us all how to live well!


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Review of

Emmaus House

from Ros P (Daughter of Resident) published on 21 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has now been in Emmaus House over a year and is very happy there. She is well looked after and enjoys the company she now has. There are lots of activities to do which she enjoys and lots of people to talk to. Staff are very good and will pop in for a chat and a joke if they are not too busy.
There is a very friendly atmosphere in the building and it is very welcoming. She enjoys the food and has put on a bit of weight since moving in! All credit to the management for steering the ship in the right direction!

Reply from CHRISSIE Medway Steel, Manager at Emmaus House

Thank you so much for your kind and generous review; I shall share this with our team. It is a great pleasure to know and support your mum at Emmaus House.


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Review of

Emmaus House

from I M (Friend of Resident) published on 20 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I have always been kept up to date with my friends condition as her POA. It has been comforting to know my friend has been looked after with care and compassion and has, at all times, had her wishes met with understanding.

Reply from Chrissie Medway Steel, Manager at Emmaus House

Many thanks for taking the time to review our care home, it is a great privilege to care for your friend.


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Review of

Milward House

from Elaine B (Sister of Resident) published on 17 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted to Milward House in April 2024 suffering from dementia. The staff and volunteers have looked after him so well and he is included in all the day-to-day activities. He is very happy and is treated with kindness and respect and has a good relationship with all the staff despite
the challenges of his condition. I would certainly highly recommend this home.

Reply from Sid Martin, Business Manager at Milward House

Thank you for your endorsement and kind words recognising the way that we care for your brother. It is a privilege to be able to serve and bless him, and we are glad that this in turn blesses you.


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Review of

Finborough Court

from Lesley P (Daughter of Resident) published on 17 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad's dementia journey hadn't been an easy one and we were so grateful when Finborough Court agreed to take him into full time care. Dad was well cared for and we were kept well informed. As soon as you enter the door it feels like home and you know you can relax and your loved one will be safe. When
dad reached end of life care we were able to visit whenever we wanted. Nothing was too much trouble and the staff looked after and supported us as well. Someone would sit and pray with dad until we arrived. They really cared. A room was made available for us if we needed a break and they brought us refreshments. When dad took his final breath they were there in seconds to support us and were genuinely upset at losing dad. We are so grateful for all they have done and cannot praise them enough. It truly is a remarkable place that we would readily recommend to anyone and we will be for ever in their debt.

Reply from Karen Bleay, Business Manager at Finborough Court

It was a privilege to care for your dad. Thank you for taking the time to review our home as your comments are a great encouragement to us all.


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Review of

Shottermill House

from G C (Daughter of Resident) published on 13 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Friendly approachable and genuinely caring staff. Comfortable, clean, homely, and tasteful environment without being excessively "interior designed" to push the price up.
High quality of care, above and beyond expectations, and attention to residents' specific needs and interests. Residents are treated
with kindness and dignity.
Good food and fun entertainment.
Rooms on the small side but perfectly adequate. Lovely small lounge for private family gatherings.

Reply from Mike Beere, Business Manager at Shottermill House

Thanks GIt's a real pleasure to have Dad staying with us. He is such a delight to have around. Also great to have you visit so regularly.


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Review of

Evington Home

from J A (Friend of Resident) published on 9 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Pristine grounds, very neat and tidy, giving a very good first impression of Evington Home. I always receive a warm welcome by management staff and carers alike when I visit. They are very helpful and courteous despite having a busy work schedule. My friend appears well cared for and happy in the home.
She showed me the December 2024 programme and there were numerous activities each day.

Reply from Inderjit Modare, Manager at Evington Home

Thank you for taking time out to leave us such a lovely review of our home.


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Review of

Milward House

from Gill T (Daughter of Resident) published on 20 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My 90-year-old father was preparing for discharge from hospital, having been prescribed a pureed diet. He was also exhausted and weak from two periods in hospital. My mother lives at Milward House and with a pretty short time frame, we contacted the senior staff at Milward to see if Dad could be accommodated
on a short-term basis for recovery.
The team were incredibly helpful in making this happen, something we appreciated particularly as I believe they were short-staffed that weekend because some staff were away at a conference. There was obviously a fair bit of paperwork for Milward to complete but they got it all done and it meant so much to my father that he could come to Milward, where he's familiar with the staff and the environment. Not only that, but he was able to see Mum much more regularly as they were now in the same building!
It had been a difficult period for my sister and myself, who jointly support and care for Mum and Dad, with Dad having to go in and out of hospital so it was wonderful for us to feel assured that Dad was in safe hands and being well cared for and his diet managed properly.

Reply from Sid Martin, Business Manager at Milward House

It was our pleasure to help Dad out in his time of need and it has been so lovely seeing him and mum share time together. Thank you for your kind words of recognition. We hope Dad's stay continues to bless him as it does us to see him doing so well.


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Review of

Middlefields House

from S A (Daughter of Resident) published on 18 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home. They provide not just for the physical needs but very much the spiritual and social needs. They also support family above and beyond.
All the team are amazing, friendly, caring and just so loving.
The place is peaceful, clean and spacious.

Reply from Sarah Stockinger, Business Manager at Middlefields House

Thank you so much for taking the time to give such an encouraging review for the whole team at Middlefield House. It has been the greatest privilege and joy to care for your Mum and wonderful to know that you can have peace in knowing that all her needs were met with great love, care and dignity.


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Review of

Evington Home

from R I (Daughter of Resident) published on 17 December 2024
Overall Experience  Overall Experience 5.0 out of 5

All the staff are kind, caring and professional. Create a homely environment for all residents.

Reply from Inderjit Modare, Manager at Evington Home

Thank you for taking the time to leave a lovely review. Kindest regards


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Frequently Asked Questions about Pilgrims Friend Society

How many Care Homes does Pilgrims Friend Society own?

Pilgrims Friend Society own 11 Care Homes.

Which Pilgrims Friend Society Care Homes have the highest review score?

Middlefields House, Emmaus House & Koinonia Christian Care Home have the highest review score.