Barchester Healthcare Ltd in Bath & North East Somerset | 2 Care Homes

Review of
Barchester Bloomfield Care Home
from David W (Son of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

Every time I go to the home I always get a good vibe from all the staff, so I know my mum is safe there. I am probably there six days a week, 2 to 3 hours a day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from Sally T (Daughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother has only recently moved to Kingfisher Lodge Care home. First impressions are an excellent home where my mother is well cared for by caring staff. My mothers room is large light and airy and she appears comfortable and has settled in well.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for your excellent review! We are very pleased that your mother finds Kingfisher Lodge comfortable. Our team works very hard to accommodate every residents and if there is anything else we could do for your mother or yourself, please do not hesitate to let us know.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bloomfield Care Home
from Pam C (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum is at Bloomfield Paulton, I have the utmost respect for all the workers there. Mum is always clean, fed well and as she loves her food she always has extra. Her room is always clean with the T.V. on. As she cannot get out of Bed the staff are always popping in to see her & check she is O.K.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bloomfield Care Home
from Chris H (Daughter of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

We were extremely fortunate to be able to see my mother happily settled at the Bloomfield Care Home. She is treated with the utmost respect and care and there is nothing that the staff won't do for her. She is 103 years old. Her family lives in Canada and the staff here have become her surrogate family.

We couldn't be more thankful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from D W (Respite Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

Very lovely staff. I was in pain when I came but staff were very attentive to my needs providing me comfort. Very good respite. My back is now less painful.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for your kind words. We are delighted to hear you feel comfortable and well cared for. Our team is dedicated to making this a warm and supportive home for you. Your appreciation means the world to us. Once again, thank you from the whole Kingfisher Lodge team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from Thomas R (Respite Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

My wife and I feel so refreshed and much, much better for our respite break in Barchester Kingfisher Lodge Care Home following discharge from three weeks in hospital. I have had a bladder cancer operation. We both had heart failure. The management and staff have been so friendly and caring. I would

come again and recommend it to others.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for your wonderful review. We are so pleased to hear that your respite stay was a positive experience. It was a pleasure having you with us and we truly appreciate your kind words. Wishing you all the best and we hope to welcome you again in the future!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from Susan M (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

My dad has been at Barchester Kingfisher Lodge Care Home for a little over seven years now and I can honestly say what a lovely home it is. All of the staff are lovely, very friendly and caring with a great activity team. The home does everything to make the residents part of the community too by inviting

everyone in, i.e. Halloween trick or treat and pumpkin carving which my dad's great-grandchildren loved doing with the residents, big smiles all round with the little ones all dressed up. The home also does toddlers once a month which is great seeing the residents interacting, I'm not sure who has the most fun, and talk about Christmas, they had Santa visits, a donkey come to the home, my dad loved this, they had a competition who could decorate the best lounge, school children came in to sing, the local choir came in as well as other singers which come in all year round, the activities team make sure all the residents go out on trips too, there is something every day and no one is left out. Well done Kingfisher.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you, Susan, for your kind words about our home and staff. We're thrilled to hear you had a positive experience. Our team works hard to ensure comfort, compassion and excellent care for everyone. Your feedback means a lot and inspires us to keep delivering the best service!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from Christine H (Friend of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

Very impressed. Lovely staff, so friendly and helpful. So warm and comfortable. Good activities.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for your kind review. We are truly grateful for your feedback. It motivates us to continue providing a warm, safe and supportive environment for all our residents. Kind regards from Kingfisher Lodge team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from G L (Daughter of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

I cannot be happier for Mum, she is safe, looked after well. Staff are amazing, food is delicious. In a short space of time, Mum has transformed into an extremely happy 97-year-old.
Thank you all.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you very much for your kind review. We are delighted to hear your mother is happy and well cared for. Your trust in us means a lot and we'll continue providing compassionate care. Best regards from all Kingfisher team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from J D (Daughter of Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience

My mother has been, happily, a resident for over six years. She has received excellent care and support from the staff and they encourage her to socialise with the other residents and seems to benefit from the company.
Thank you to all the staff who work so well and caringly for the residents.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for your kind words! We're delighted to hear about your positive experience. Our team is committed to providing exceptional care and your feedback means the world to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from Wendy C (Daughter of Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience

I can't praise Barchester Kingfisher Lodge Care Home highly enough. Originally, I came without an appointment and the manager was very welcoming and showed me around. A room was available and Dad arrived shortly after. As soon as we arrived, we were greeted and made welcome. The nurses checked Dad over

and then settled him in. All the staff treat him with dignity and respect and nothing is too much trouble. When I leave after each visit, I'm comfortable leaving him in their care. Thank you all.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you very much for your lovely feedback. We are so pleased you think so highly of us. It means a lot to our team and we will continue to provide excellent support. Many thanks from all our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bloomfield Care Home
from Ellen M (Granddaughter of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience

Nan's birthday, 90th, staff were absolutely wonderful. Good time had by all. Lovely tea party and 90th cake provided by the home. We couldn't ask for more. Nan enjoyed herself.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bloomfield Care Home
from Alison G (Daughter of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

Mum came into Barchester Bloomfield Care Home initially for respite with a view for permanent placement. We are very pleased with the care she is receiving and also the support and advice given to the family. We feel involved and supported.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from Karen M (Wife of Resident) published on 4 October 2024

Submitted via Postal Card • Report

Overall Experience

Excellent respite care. My husband was well looked after and happy! Result - I was able to have a break and relax.

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for taking the time to leave us a review! We are so pleased to hear that your loved one is enjoying their time with us at Kingfisher Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bloomfield Care Home
from J L (Son of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

Mum arrived six weeks ago and from day one, the care, facilities and staff have been wonderful. The bedrooms, common rooms and gardens are inviting and the activities enjoyed by Mum most of the time. Everything has been thought of for the resident and family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from Andrew C (Son of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience

Excellent! The level of care and attention given to my mum throughout her time here was wonderful. Every member of staff treated Mum so personally, having spent a number of days staying with Mum, I was able to see this was reflected throughout the home to all the other residents, some of which were

challenging. The friendliness and support afforded to Mum and my family were wonderful and so supportive at a difficult time as an organisation you should be very proud of this care home. I would have no hesitation to recommend them to others.

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review. It's great to hear that you're happy with our brilliant team here at Kingfisher Lodge. I will pass on your lovely comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Kingfisher Lodge Care Home
from D F (Respite Resident) assisted by family/friend published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

Very friendly. always on hand to do things I find hard to do for myself.

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for taking the time to leave us a review! We are so pleased that you enjoyed your time with us at Kingfisher Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bloomfield Care Home
from Amanda B (Daughter of Resident) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience

From the time Dad arrived, the staff welcomed him and made him comfortable.
Nothing is too much trouble for them and they are always on hand to help or give advice.
The food is wonderful, the rooms comfortable and the activities are on hand daily for all to participate.
As a family, we have been

very happy with everything, including the staff interaction with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bloomfield Care Home
from A V (Daughter of Resident) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience

The entrance lobby is a welcoming space from the moment you walk into Barchester Bloomfield Care Home with tea and cakes and smiling staff, residents and family passing contentedly by.
The senior managers are inspirational leaders who never cease to amaze me with their professionalism, empathy and

care - for me and my mother. Everything clearly runs like clockwork.
My mother's room is wonderfully maintained and always appears fresh. Mother has nothing but praise for the homecooked food and having eaten with her, I was equally impressed with the restaurant quality.
But what is most impressive is the incredibly high standard of nursing care and well-being support my mother receives. Staff are not just responsive to her requests, they anticipate her needs and clearly communicate well between themselves. The staff regularly ask for my opinion as to how they can make my mother feel as comfortable as possible.
I am extremely happy that my mother is in Bloomfield and it gives me peace of mind to know she is so well cared for. Throughout my mother's admittance and continuing nursing care, I have nothing but the highest praise.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bloomfield Care Home
from Dale J (Son-in-law of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience

I experienced a rapid decline in my mother-in-law before she moved into Bloomfield, and the change in herself now has been amazing to watch.
Bloomfield is, without a doubt, a proper home where she is not only cared for but loved by everyone.
She has become part of a large family where all members

of staff work and provide a very high level and standard of care towards everyone.
I was taken back by the amount of activities provided to stimulate mind, body and soul - absolutely five stars.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Barchester Healthcare Ltd in Bath & North East Somerset

Barchester Healthcare Ltd Locations in Bath & North East Somerset (2)

Barchester Healthcare Ltd Reviews in Bath & North East Somerset (209)

Barchester Bloomfield Care Home

Barchester Kingfisher Lodge Care Home

Barchester Bloomfield Care Home

Barchester Bloomfield Care Home

Barchester Kingfisher Lodge Care Home

Barchester Kingfisher Lodge Care Home

Barchester Kingfisher Lodge Care Home

Barchester Kingfisher Lodge Care Home

Barchester Kingfisher Lodge Care Home

Barchester Kingfisher Lodge Care Home

Barchester Kingfisher Lodge Care Home

Barchester Bloomfield Care Home

Barchester Bloomfield Care Home

Barchester Kingfisher Lodge Care Home

Barchester Bloomfield Care Home

Barchester Kingfisher Lodge Care Home

Barchester Kingfisher Lodge Care Home

Barchester Bloomfield Care Home

Barchester Bloomfield Care Home

Barchester Bloomfield Care Home

Awards / Recognitions (14)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers