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Care Homes Owned by Barchester Healthcare Ltd in Buckinghamshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in Buckinghamshire

Only the locations & reviews in Buckinghamshire for Barchester Healthcare Ltd are showing below.

View the details of all 272 locations (with 21399 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Buckinghamshire (3)

 

3 Care Homes owned by Barchester Healthcare Ltd in Buckinghamshire

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Barchester Chalfont Lodge Care Home

Denham Lane, Chalfont St Peter, Gerrards Cross SL9 0QQ 

9.9 188 reviews
"I am very grateful we had x6 weeks with our aunty. It gave my husband and I great comfort to know Aunty was safe, warm, fed and cared for…"   Read all 188 reviews
Location Type Care Home

Barchester Chalfont Care Home is on the edge of Gerrards Cross Golf Course, just minutes from the pretty villages of Chalfont St Peter, Chalfont St Giles and Denham. It sits in magnificent grounds with marvellous views across a picturesque lake… Read more about Barchester Chalfont Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 106 Rooms from £1,767 / week
Barchester Ashby House Care Home

100 Chadwick Drive, off Saxon St, Eaglestone West, Eaglestone, Milton Keynes MK6 5LS 

9.6 69 reviews
"Very welcoming and clean. The staff really take care of the residents. I have seen a massive improvement in my grandads mental and physical…"   Read all 69 reviews
Location Type Care Home

Ashby House is a purpose-built, single-storey building on attractive gardens. They're located in a quiet area of Milton Keynes, yet close to the city centre. The home provides first-class 24-hour nursing care and residential care, alongside expert… Read more about Barchester Ashby House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms from £1,500 / week
Barchester Shelburne Lodge Care Home

Rutland Street, High Wycombe HP11 2LJ 

9.5 106 reviews
"OUTSTANDING CARE AND EXCEPTIONAL STAFF. I cannot praise the Shelburne Lodge enough for the outstanding care they provide. From the moment…"   Read all 106 reviews
Location Type Care Home

Shelburne Lodge is ideally situated close to the bus and train stations, yet still offers privacy with a quiet secluded garden for residents. They provide first-class 24-hour nursing care alongside expert care for people with Multiple Sclerosis as well… Read more about Barchester Shelburne Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 51 Rooms from £1,903 / week

Barchester Healthcare Ltd Reviews in Buckinghamshire (363)

9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.715) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Ashby House Care Home

from Jannine S (Daughter of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care offered to mum, lovely & friendly staff who have taken trouble to learn about mum's preferences.

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Review of

Barchester Chalfont Lodge Care Home

from Imtiaz T (Friend of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is only one word I can use to describe all the staff at Chalfont Lodge
"Amazing"

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive review. I will share with the team.


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Review of

Barchester Shelburne Lodge Care Home

from Marina Y (Daughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

OUTSTANDING CARE AND EXCEPTIONAL STAFF. I cannot praise the Shelburne Lodge enough for the outstanding care they provide.
From the moment my mum was placed, the warmth compassion and professionalism of the entire team have been evident. The staff truly go above and beyond, treated my mum as if she
was their own family. The carers and nursing staff both day and night shifts were always attentive, kind and ensured my mums comfort at all times. The Housekeeping team maintain a spotless and welcoming environment. The Head Chef always prepared delicious high quality meals for the residents.
The activities offered were engaging and of a very high standard, keeping the residents entertained and stimulated.
Management was always available and supportive. Myself and my entire family were all extremely grateful and highly recommend
The Shelburne Lodge to anyone seeking a compassionate and professional environment for their loved ones.

Reply from Diana Nica, General Manager at Barchester Shelburne Lodge Care Home

Thank you for taking the time to leave us feedback. It is wonderful to hear that you had a positive experience and that the care your mother received was outstanding. Our goal is always to provide the highest quality of care for our residents but also supporting their families. Your words mean a lot to us and I will make sure I will share them with the team. We truly appreciate your feedback and would like to thank you again.


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Review of

Barchester Shelburne Lodge Care Home

from E Y (Granddaughter of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Shelburne enough for the incredible compassion and care they provided for my grandmother in her final weeks. From the moment she arrived, the staff treated her with the utmost dignity, kindness, and respect, making sure she was comfortable and well cared for at all times.
The team went
above and beyond-not only attending to her medical needs but also offering emotional support, companionship, and warmth that meant the world to both her and our family. They kept us informed, reassured us when we needed it, and created a truly loving environment that made an incredibly difficult time a little easier.
We will forever be grateful for the kindness and professionalism of everyone at Shelburne. They are not just caregivers; they are angels who provided my grandmother with dignity, comfort, and love in her final days. My grandmother's angels. I highly recommend them to anyone looking for a place where their loved one will be treated like family.

Reply from Diana Nica, General Manager at Barchester Shelburne Lodge Care Home

Thank you for taking the time to share your feedback which is truly valuable to us and we truly appreciate your kind words. I will share your lovely comments with the team as it means a great deal to everyone. Positive feedback like yours motivates us to continue providing the best possible care and service and this is what makes Shelburne Lodge an unique home. Once again, thank you for feedback.


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Review of

Barchester Chalfont Lodge Care Home

from G P (Relative of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant atmosphere, very friendly staff, nice surroundings.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive review. It is much appreciated and will be shared with colleagues.


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Review of

Barchester Shelburne Lodge Care Home

from Sandra B (Sister of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, nice surroundings
Lovely kind, warm welcome

Reply from Diana Nica, General Manager at Barchester Shelburne Lodge Care Home

Thank you for your kind feedback. We're delighted to hear that you find the home clean, nice surroundings and you had a warm welcome. Maintaining a high standard is very important to us and we truly appreciate your recognition. Thank you again for your review.


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Review of

Barchester Ashby House Care Home

from C P (Granddaughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and clean. The staff really take care of the residents. I have seen a massive improvement in my grandads mental and physical health. Everyone is very friendly and the homemade cakes are a lovely touch.

Reply from Francesca Fosu, General Manager at Barchester Ashby House Care Home

Thank you for your comments about your recent experience at Ashby House. Our residents' wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.


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Review of

Barchester Ashby House Care Home

from C B (Son of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited my father who was recently given a room at Ashby House. Lovely room, friendly helpful staff, light airy building.

Reply from Carole Hawksworth, Admin Assistant at Barchester Ashby House Care Home

Thankyou for your review for Ashby House Care Home, and for your kind words, we do love to hear when relatives & friends give positive feedbck


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Review of

Barchester Shelburne Lodge Care Home

from J V (Grandson of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and nursing to my terminal grandmother was outstanding. They welcomed my family from far and wide and were generous and hospitable to all. I am very grateful for the support given to us at this difficult time.

Reply from Diana Nica, General Manager at Barchester Shelburne Lodge Care Home

Thank you so much for taking the time to complete a review. I was our honour to care for your Grandmother and a pleasure getting to know you and your family. We will pass on your very kind words to our team who are always overjoyed to receive comments from the families we support.


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Review of

Barchester Shelburne Lodge Care Home

from Helen P (Daughter of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care and staff. Shelburne Lodge and all it's staff have provided outstanding care for my mother with warmth and treated with dignity, respect and compassion. The staff are all exceptional. All going above and beyond at all times. I cannot recommend Shelburne Lodge more highly!

Reply from Diana Nica, General Manager at Barchester Shelburne Lodge Care Home

Thank you so much for your feedback and kind words. We are really glad to hear that you had a positive experience. Your feedback means a lot to us and I shall share this with my team which I am sure will be delighted to hear and read the feedback. Thank you again for taking the time to write us a review.


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Review of

Barchester Ashby House Care Home

from B W (Friend of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great improvement since being in here, good environment helps a lot. Happy Staff.

Reply from Francesca Fosu, General Manager at Barchester Ashby House Care Home

Thank you so much, we are grateful for your kind words. We will continue to do our best to deliver quality care.


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Review of

Barchester Chalfont Lodge Care Home

from Ian W (Son of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Looked after mum with care and kindness. Made her last days as comfortable as possible.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your positive feedback. This will be shared with the staff team.


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Review of

Barchester Chalfont Lodge Care Home

from D D (Niece of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful we had x6 weeks with our aunty. It gave my husband and I great comfort to know Aunty was safe, warm, fed and cared for and only 8 mins away so we could visit her each day. Thank you and keep doing what you all do. It does make a difference.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for your kind reviews, it is much appreciated by the team.


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Review of

Barchester Chalfont Lodge Care Home

from T D (Nephew of Resident) published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management team made it very easy to be able to move my Aunty into the nursing home. The caring staff are incredible helping my aunt settle into her new home without distress. Chalfont Lodge staff have a passion for their work and care. Credit to the Barchester Group. My thanks to all the team for
making my Aunts stay a pleasant peaceful one with laughter.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for the positive feedback. I will share with the team and review food, drink and activities.


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Review of

Barchester Ashby House Care Home

from Janet B (Wife of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just before Christmas my husband was discharged from hospital but, due to his needs, wasn't able to come home. A friend recommended Barchester Ashby House Care Home. I am just so glad that she did.
From the moment I was shown around by one staff member in particular, through interview with the manager,
and my various dealings with other staff, I was impressed by an atmosphere of warmth, friendliness, kindness and helpfulness. To have to find respite care just before Christmas is not easy but Ashby House stepped up to the mark making a difficult job run smoothly.
My husband has been cared for wonderfully well over the past weeks, is happily settled and is full of praise for the kindness and respect shown to him by all the staff. Unfortunately, he will not be able to return home as hoped but I feel happy leaving him there knowing how he and I are treated.
Getting to know staff better is a great experience, as is meeting other residents and their families - everyone is friendly and nice. I would highly recommend Ashby House.

Reply from Carole Hawksworth, Admin Assistant at Barchester Ashby House Care Home

Thank you so much for your kind words, we strive to keep the atmosphere warm and friendly here at Ashby House along with staff working to their best abilities giving our residents the best experience


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Review of

Barchester Chalfont Lodge Care Home

from Matthew M (Son of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience, care and support.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Mathew, Thank you so much for your positive feedback, we are very pleased to receive it. It is much appreciated. We will share this with the team. Kind regards.


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Review of

Barchester Ashby House Care Home

from Linda R (Respite Resident) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager visited me in the hospital after showing my partner around Ashby House Care Home. She gave me lots of helpful information and agreed that I could go there the following day. On arrival, I was very warmly welcomed by the manager and various members of staff. I had a cup of tea and a biscuit
in my room and was then given a tour of the corridors and day spaces in a wheelchair. It was then lunchtime and I had an enjoyable lunch with other residents.
Throughout my week's stay, I was very well looked after. All staff were very friendly and helpful during the day and overnight.
I would recommend Ashby House Care Home.

Reply from Francesca Fosu, General Manager at Barchester Ashby House Care Home

Thank you so much for your kind words. All the team are very committed to ensuring that everyone who comes into our home becomes part of our Ashby family, and I am glad that you felt that. We hope that you will keep going strong and continue your invaluable work now that you are back home.


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Review of

Barchester Shelburne Lodge Care Home

from L N (Granddaughter of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Care, compassion and communication, non-existent. For all that they say they provide we never witnessed this. I'm just grateful that my nan is no longer there and that we removed her due to the broken promises made to us.

Reply from Feedback Team, The Feedback Team at Barchester Shelburne Lodge Care Home

Hi, thanks for sharing your feedback with us. We're disappointed your experience with the home didn't meet your expectations. We understand your concerns are being looked into through our complaints process, and we're grateful for your patience while we do this. You can find further details on our complaints process here: https://www.barchester.com/contact-us/complaints-and-compliments Kind Regards, Barchester's Feedback Team


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Review of

Barchester Shelburne Lodge Care Home

from S W (Son of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We were sold a dream but bought a nightmare too many failings to list the only positive point to come from my mother's brief stay at Shelburne Lodge is that she is now free to pursue her dream elsewhere. If anxiety, stress and frustration is what you're looking for then look no further your dream is
here.

Reply from Feedback Team, The Feedback Team at Barchester Shelburne Lodge Care Home

Hi, thanks for sharing your review. We're sorry you're unhappy with your experience at Shelburne Lodge Care Home and we're aware that your family's concerns are being looked into through our complaints process. Kind Regards, Barchester's Feedback Team


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Review of

Barchester Chalfont Lodge Care Home

from Alan B (Nephew of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The premises are lovely and beautiful grounds. The staff are fantastic and very helpful. The food looks very nice and there is a lovely, varied menu.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Dear Alan, thank you so much for the positive feedback, this will be shared with the colleagues.


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Awards / Recognitions (14)

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