Only the locations & reviews in Cleveland & Teesside for Barchester Healthcare Ltd are showing below.
View the details of all 272 locations (with 21399 reviews) owned by Barchester Healthcare Ltd
West Avenue, Billingham TS23 1DA
"Since my wife transferred to Briardene Care Home, I have noted weekly the higher standards of personal care that she has been receiving…" Read all 45 reviews
At Briardene, professionals enhance life quality through a high standard of care and support for people living with dementia and associated challenging behaviours. The service is provided by a multi-disciplinary team with all care and treatment programmes… Read more about Barchester Briardene Care Home
Submitted via Postal Card • Report
Reply from Lisa Robb, Home Administrator at Barchester Briardene Care Home
Thank you for your lovely words. Your wife is a pleasure to care for and has settled beautifully into our Briardene family. I will be sure to pass on your very kind comments to all the staff.
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Submitted via Website • Report
Reply from Lisa Robb, Home Administrator at Barchester Briardene Care Home
Good morning Lynn, thank you so much for this amazing review. You humble us with your kind and supportive words. I will pass this on to the staff and thank you once again.
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Submitted via Postal Card • Report
Reply from Lisa Robb, Home Administrator at Barchester Briardene Care Home
Thank you so much for this amazing review, we are so humbled by your response and the way you have spoken about our home and staff. I will inform the staff about your comments and I know they will be thrilled. It has been lovely seeing you visit for these past few years. Thank you again.
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Submitted via Website • Report
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Submitted via Postal Card • Report
Reply from Lisa Robb, Home Administrator at Barchester Briardene Care Home
Thank you for your wonderful review, I will ensure to pass on your lovely words to all the staff. Your loved one is an absolute pleasure to care for and part of our Briardene family.
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Submitted via Website • Report
Reply from Kerry Smith, Deputy Manager/ CLN at Barchester Briardene Care Home
Thank you so much for your lovely words. It is always nice to hear positive reviews from our families.
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Submitted via Website • Report
Reply from June Hoggart, Manager at Barchester Briardene Care Home
Thank you very much for such an amazing review, it is an absolute pleasure to look after. The staff will be thrilled with your comments, I will ensure that your comments are passed on to all of the staff.
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Submitted via Website • Report
Reply from June Hoggart, Manager at Barchester Briardene Care Home
Thank you so much for this great review and we are so pleased that you are happy with your mum's care. We are grateful for the feedback from our families about their experiences whilst visiting loved ones. I will pass your lovely comments on to the staff and they will be thrilled. Thank you again.
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Submitted via Website • Report
Reply from Kerry Smith, Deputy Manager/CLN at Barchester Briardene Care Home
Thank you for your kind words. It is always nice to hear positive reviews from our families.
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Submitted via Postal Card • Report
Reply from June Hoggart, Manager at Barchester Briardene Care Home
Thank you for your great review, we are always happy when our families take the time to do a review. It is an absolute pleasure to look after your mum and are happy that you feel that she is doing well in our care. I will feed your lovely comments back to the staff.
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Submitted via Postal Card • Report
Reply from June Hoggart, Manager at Barchester Briardene Care Home
Hi Dawn, thank you so much for this wonderful review about your dad and his care. We are delighted that you are happy with the care your dad is receiving. He is an absolute pleasure to look after. The staff will be very happy with your review, I will ensure this gets passed on to them. Thank you for taking the time to do this review, it means a great deal to us knowing our families are happy.
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Submitted via Website • Report
Reply from Christine Winkley, Registered Nurse at Barchester Briardene Care Home
This is the most lovely review. We are delighted to care for Dad and we are so happy that you feel he is well looked after. At Briardene, we pride ourselves in the fact that we embrace a person-centred approach to care and everyone is looked after as an individual. Our staff will be delighted with your thoughts of how well we are doing to support Dad. Thank you.
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Submitted via Postal Card • Report
Reply from June Hoggart, Manager at Barchester Briardene Care Home
Thank you so much for this amazing review, this is so nice of you to take the time to do this for us. The team very much embrace all of our lovely clients, the families are just as important to us. This is a great accolade to the dedication of the staff who cared for your husband. Please come back and see us, you will be very warmly welcomed.
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Submitted via Postal Card • Report
Reply from Christine Winkley, Registered Nurse at Barchester Briardene Care Home
Thank you so much for your review. It's so good to know you are happy with our care and that we can support you and Mam. It is a pleasure to look after Stepdad. I will pass on your kind words and review to our staff.
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Submitted via Website • Report
Reply from June Hoggart, Manager at Barchester Briardene Care Home
Thank you so very much for this wonderful review, it was an absolute honour to look after your Dad. The staff paid a final tribute to a true Gentleman because he was much loved by us all. Thank you for the kindness you as a family have shown the full staff team at Briardene. I will pass your comments on to the staff and they will be delighted that you have taken the time to give us such an amazing review.
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Submitted via Postal Card • Report
Reply from June Hoggart, Manager at Barchester Briardene Care Home
Thank you very much for such an amazing review, we are very happy that you feel our home is where you want your loved one to be cared for. The staff will be very happy with these comments and I will make sure these are passed on to them to read.
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Submitted via Postal Card • Report
Reply from June Hoggart, Manager at Barchester Briardene Care Home
Thank you for taking the time to send this review, we, as a team at Briardene, strive to offer the best care possible to the people who allow us to care for their loved ones. You, as a family, have always been very supportive to the staff and you have engaged in everything we do at Briardene. Your loved one is very much missed by the staff and you also, as a family. Please keep in touch with us, we would very much still like you to come and be a part of what is happening at the home.
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Submitted via Postal Card • Report
Reply from June Hoggart, Manager at Barchester Briardene Care Home
Thank you very much for this wonderful review, it is very much appreciated and I will pass this on to the staff, who I am sure will be thrilled with such kind words.
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Submitted via Website • Report
Reply from Christine Winkley, Registered Nurse at Barchester Briardene Care Home
Thank you for the most lovely review. We are pleased we have been able to support Dad all these years, and he continues to get the care he deserves and needs. Nice to know you enjoy our food too! I will pass on your thanks to all of our team including chef.
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Submitted via Website • Report
Reply from June Hoggart, Manager at Barchester Briardene Care Home
Thank you very much for this amazing review and can I say that it was an absolute pleasure and a privilege to look after your loved one, and also to support you and your family throughout the seven years that your loved one has been in our care. Your review means an awful lot to us and the staff will be so happy that you have taken the time to do this.
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