Only the locations & reviews in Cumbria for Barchester Healthcare Ltd are showing below.
View the details of all 272 locations (with 21399 reviews) owned by Barchester Healthcare Ltd
Berkeley Grange, Newtown Road, Carlisle CA2 7PW
"My mum was admitted to Barchester Lanercost House Care Home on 10th October. The whole process was dealt with professionally and very…" Read all 64 reviews
Located on a modern residential housing estate on the outskirts of Carlisle, Lanercost House offers easy access to local amenities with the Scottish Borders, Historic Carlisle and the beautiful Lake District nearby. The home provides first-class 24-hour… Read more about Barchester Lanercost House Care Home
Berkeley Grange, Newtown Road, Carlisle CA2 7PW
"My mother-in-law is a resident in the Carlyle Suite. The level of care is superb, staff are kind and attentive and have a great…" Read all 19 reviews
The Carlyle Suite of Lanercost House specialises in looking after dementia sufferers, who benefit from sophisticated and advanced techniques courtesy of owners Barchester Healthcare. Residents include younger people with an inset of the condition,… Read more about Barchester Lanercost House - Carlyle Suite
Newlands Park, Workington CA14 3NE
"My mother passed away peacefully on the 9th November in Barchester Newlands Care Home. She had cancer but the care received meant that she…" Read all 52 reviews
In its central location in Workington, Newlands gets the best of both worlds; plenty of local amenities yet within easy reach of the beautiful Lake District and the scenic Solway Coast. This purpose built home benefits from a high standard of décor,… Read more about Barchester Newlands Care Home
Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you so much for your kind words, it is very much appreciated.
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Submitted via Postal Card • Report
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home
Thank you, Lynn, for your lovely words. We are delighted to have your father here with us and thank you and the family for choosing Lanercost as his residence. We will do everything we can to ensure he has an enjoyable and fulfilling time with us. I hope you got home safely and I do hope we will see you again in the future.
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Submitted via Website • Report
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home
Thank you so much for your kind review. It was our pleasure to care for your husband's aunt and I am pleased she enjoyed her stay and that you were equally able to enjoy your holiday. I do hope we see her again next time you go away.
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Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you so much for your kind words, it was a pleasure meeting your mum, we hope to see her again soon!
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Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you for taking the time to review, your comments are very much appreciated.
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Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you for taking the time to review, your comments are very much appreciated.
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Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you for taking the time to review, it is very much appreciated.
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Submitted via Postal Card • Report
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home
Thank you so much for your lovely review. We are so pleased to have been able to provide this extra support for your mum. I know she has enjoyed her stay with us, and I hope she will be back to visit us in the future.
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Submitted via Website • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you so much for taking the time to complete this review. Following the very sad loss of your mum, your kind words are very much appreciated by all of our team.
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Submitted via Postal Card • Report
Reply from Feedback Team, The Feedback Team at Barchester Newlands Care Home
Thanks for leaving a review. On discussing your comments with the General Manager, they were not aware of any of your concerns and they would like to sit down and have a conversation with you in order to find a resolution moving forward. If you would like this to happen, please reach out on your next visit or email your contact details to feedback@barchester.com Kind regards, Barchester's Feedback Team.
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Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you so much for taking the time to complete this review, it is very much appreciated. Your kind words will be cascaded to the whole team, thank you again.
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Submitted via Postal Card • Report
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home
Thank you for your kind review. We are so pleased that you chose to come and live with us here at Lanercost. We will continue to provide you with the care of the highest standards and endeavour to meet all your needs.
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Submitted via Postal Card • Report
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home
Thank you so much for your lovely words. It was our pleasure to take care of such a remarkable lady, and we are so pleased we were able to make a difference during the last year of her life. Our thoughts and sympathy are extended to you all at this sad time.
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Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you so much for taking the time to write this review it is very much appreciated.
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Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you so much for taking the time to complete this review, it is very much appreciated, I will ensure the team is made aware, thank you again.
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Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you so much for taking the time to complete this review, it is very much appreciated and thank you so much for your kind words, I will ensure all the team are made aware of it.
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Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you so much for taking the time to complete this review, it is very much appreciated. Thank you for your kind words, I will ensure the team is made aware, thank you again.
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Submitted via Postal Card • Report
Reply from Kim Whelan, General Manager at Barchester Newlands Care Home
Thank you so much for taking the time to complete this review; your comments are very important to us to provide the best service we can for your family member thank you also for your very kind comments with regard to our team; it is very much appreciated.
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Submitted via Postal Card • Report
Reply from Janette Lawrence, General Manager at Barchester Lanercost House Care Home
Thank you for your kind review. I am very happy to be able to tell you that the refurbishment of the unit is now complete and all the sofas, as well as the other furniture, have been replaced and the unit is looking lovely. I would be delighted to receive your feedback when you next visit. Please let us know if you would like to receive our monthly activities calendar which we can e-mail to you and this will provide you with an overview of what we are up to here at Lanercost.
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