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Care Homes Owned by Barchester Healthcare Ltd in Durham

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in Durham

Only the locations & reviews in Durham for Barchester Healthcare Ltd are showing below.

View the details of all 272 locations (with 21399 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Durham (3)

 

3 Care Homes owned by Barchester Healthcare Ltd in Durham

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Barchester Hundens Park Care Home

Hundens Lane, Darlington DL1 1JF 

9.9 44 reviews
"rate out of 10 - 10 Amazing support alway around the person Very person centred in all aspects of care and support people first. Great…"   Read all 44 reviews
Location Type Care Home

Hundens Park Care Centre makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and… Read more about Barchester Hundens Park Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 49 Rooms
Barchester North Park Care Home

I'Anson Street, Darlington DL3 0SW 

9.5 71 reviews
"My mum moved into a care home in April 2023. She passed away in October 2024. After a few weeks of getting used to it, she settled in and…"   Read all 71 reviews
Location Type Care Home

North Park Care Home provides residential care for older people, those living with disabilities or sensory loss, as well as people living with dementia. They strive to offer the best possible quality of life in terms of medical support, physical surroundings,… Read more about Barchester North Park Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • 60 Rooms from £1,044 / week
Barchester Hawthorns Care Home

O'Neill Drive, North Blunts, Peterlee SR8 5UP 

9.3 54 reviews
"My father had been a resident at Barchester Hawthorns Care Home for ten months but sadly, passed away at the home early January 2025. I…"   Read all 54 reviews
Location Type Care Home

The Hawthorns makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia. A… Read more about Barchester Hawthorns Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 108 Rooms

Barchester Healthcare Ltd Reviews in Durham (169)

9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.715) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

Overall Experience

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Review of

Barchester Hundens Park Care Home

from I K (Granddaughter of Resident) published on 1 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

excellent members of staff caring, loving and comforting and much more outstanding services from all teams across the care home outstanding care home all staff have residents and family at the heart lovely homely feeling when they're thack you for all the staff at this care home

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to write such a nice review . I will share your lovely feedback with the team . Thank you again .


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Review of

Barchester Hundens Park Care Home

from George W (Aunt of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

rate out of 10 - 10
Amazing support alway around the person
Very person centred in all aspects of care and support people first.
Great staff Team a true credit to all.
manager and Deputy manager alway give 100% all the time and alway their to help and support#it just one big family like home from
home magical home a true credit to all.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to write such a nice review . It really does mean a lot to us . I will share your feedback with the team.


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Review of

Barchester Hundens Park Care Home

from John H (Husband of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been here for nearly 6 month now and all the staff , nurses and carers are amazing they look after her really well and take there time provide excellent care all member of staff are pleasant and really friendly , I think this care home is the best in Darlington and absolutely spotless ,
lovely that I can also make myself a coffee in the kitchen or most of the time staff will ask if I want a cuppa and cakes are always available I take my dog chip each time I visit my wife and he loves going because they all love him
The ward my wife is resident on had recently been decorated and it really looks homely and snug and new seating is going to be installed shortly which I am so looking forward to be able to site and have a cuppa with my wife
Great work all of you keep it up
Thanks so much

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much John for taking the time to write such a lovey review. I will share your feedback with the team .


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Review of

Barchester Hundens Park Care Home

from John K (Son of Resident) published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you all for your great care, support and professionalism during my mothers stay at Barchester Care Home. My brother and I greatly appreciated everything by all the wonderful staff. Lovely to know Mum was in good hands, respected and well looked after in all her time at Barchester.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to write this lovely review. I will share your feedback with the team. All our love to you and extended family.


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Review of

Barchester Hundens Park Care Home

from Robert K (Son of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Hundens Park Care Home a pleasant surrounding with friendly staff and efficient management. My mother enjoyed her surroundings. The food was very good and I would recommend it to anyone looking for a caring and safe residential home.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to write this review. I will share your positive feedback with the team.


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Review of

Barchester Hawthorns Care Home

from A C (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had been a resident at Barchester Hawthorns Care Home for ten months but sadly, passed away at the home early January 2025. I wanted to say a special thank you for the loving and compassionate care he received from all the staff in the last few months of his life and that care and compassion
was also extended to his family. As we grieved, the staff at the home also grieved and the respect you showed my late-father as he left for the final time was truly extraordinary.

Reply from Karen Champion, Operations Manager at Barchester Hawthorns Care Home

Thank you so much for your kind words and for taking the time to complete your review. It was a pleasure to care for your father and to share the time with you all as a family.


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Review of

Barchester Hundens Park Care Home

from B P (Friend of Resident) published on 7 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this review to express the happiness that I had during a visit. To start with, the home looked absolutely beautiful, the atmosphere was peaceful and the environment took me straight into the Christmas spirit. Visited one of my dearest and was amazing to see a fantastic spirit and health
progress in the last couple of months. Talking, the resident could not praise the staff enough, stating how lovely all are, how responsive they are towards his needs, enjoying the activities, choices respected and extremely happy with his room. The quality of life was, without any doubt, visible and could tell how happy he was to call it his home now. Staff have been highly professional, visible kindness towards him and with a smile on their face. Thank you all for making him happy, thank you all for all your hard work, it does not go unnoticed.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much for taking the time to write this review. I will share this amazing review with the team.


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Review of

Barchester North Park Care Home

from Margaret B (Son of Resident) assisted by family/friend published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was my first stay here whilst my family went on holiday and I thoroughly enjoyed myself. I was very well looked after and would be happy to return again when my family go on holiday.
All the staff were lovely to me and very friendly.

Reply from Jane Longstaff, On behalf of North Park at Barchester North Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester Hundens Park Care Home

from Trevor C (Husband of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, happy with the care provided for my wife in the situation we are in. Thank you.

Reply from Ana Trifasi, General Manager at Barchester Hundens Park Care Home

Thank you so much, Trevor, for taking the time to write this review, we really appreciate it.


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Review of

Barchester North Park Care Home

from David C (Son of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into a care home in April 2023. She passed away in October 2024. After a few weeks of getting used to it, she settled in and loved all the activities they offered. She even went to the theatre and sang in the lounge, which she especially enjoyed. The care she received from the friendly
staff was top-notch. She even made a few friends. The food was delicious but she might have eaten a little too much. I highly recommend this care home.

Reply from Jane Longstaff, On behalf of North Park at Barchester North Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester North Park Care Home

from B F (Sister of Resident) published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident at Barchester North Park Care Home for over three years. I am pleased to say she was very happy there. She loved the carers and had lots of time chatting to them. She was proud to call the place home and it pleased me how happy she was there.

Reply from Jane Longstaff, On behalf of North Park at Barchester North Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester Hawthorns Care Home

from Charlotte N (Respite Resident) published on 28 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good physiotherapy service. Always maintains high standard. Always happy to help patients. Always asking if need anything else. Definitely gets results in terms of mobility improvement. Always happy to guide you and provides useful information.

Reply from Karen Champion, Operations Manager at Barchester Hawthorns Care Home

Thank you so much for taking the time to complete your review and the lovely review. I will ensure that we share your comments with our physiotherapy team.


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Review of

Barchester Hawthorns Care Home

from Alan T (Father of Resident) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the physio team and their treatment for my son. He has improved a lot since he's been in Barchester Hawthorns Care Home. He is getting very good care and we don't have any worries about the treatment and care.

Reply from Karen Champion, Operations Manager at Barchester Hawthorns Care Home

Thank you so much for your review, your feedback is really important to us. I will ensure that I share your comments with our physiotherapy team.


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Review of

Barchester Hawthorns Care Home

from Peter W (Father of Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I consider my son's treatment to be good on the whole but it depends on "who is on duty" with regard to staff. My son is rarely taken out on external trips, i.e. visits to shops, parks, seafronts etc. Why? The deployment of staff, as a whole, remains a contentious issue and has had an effect on their
morale which, in turn, affects my son. I realise the maximising of staff in the building saves money but patients get to know staff in personal terms and the introduction of staff in temporary rotation does have a detrimental effect. Will this continue?

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Review of

Barchester Hawthorns Care Home

from Dorothy W (Mother of Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Eppleton unit in Barchester Hawthorns Care Home is well-run but not perfect. Generally speaking, if my son is happy then so am I. I wish we could take him out but I am told that at the moment, it is not possible. He has been confined to his bedroom for nearly four years. He enjoys social activities
in the home but would also enjoy outings. He gets on very well with the nurses and carers he knows but because staff get moved around, he finds it difficult to understand why they are not always there. Have seen many changes over the years, not all good!

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Review of

Barchester Hawthorns Care Home

from S B (Father of Resident) published on 9 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I feel the care of my daughter is excellent within the care setting, both medically and socially. Any medical problems are reported to me promptly and appropriately and where required, outside professional services are sought to complement those available within the home. All staff appear competent
and confident within their particular role and are readily approachable to questions or support to me as required. Overall, I have no concerns of significance in my daughter's care or with regard to my own role within it. I would like to have available a brief written record of daily activities that have been undertaken with her in or outside of her room (i.e. music group, film or such and physiotherapy sessions or sat outside of her room for periods of time).

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Review of

Barchester Hawthorns Care Home

from L B (Wife of Resident) published on 30 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice care home, friendly and helpful staff. The decor and surroundings are very pleasant. The physiotherapy team are excellent and has really helped my husband. Good occupational therapist team too. There are days when there is entertainment on and this is really beneficial to patients' mental health.

Reply from Karen Champion, Operations Manager at Barchester Hawthorns Care Home

Thank you so much for taking the time to complete your review. I will pass on your kind comments to our therapy and activity teams.


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Review of

Barchester Hawthorns Care Home

from June H (Mother of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been a resident since June 2022. He received good care from all the staff. The physio's doing a brilliant job with my son. He is always looked after well. We have seen some improvements since he came here.

Reply from Karen Champion, Operations Manager at Barchester Hawthorns Care Home

Thank you for taking time to leave your review. We will share your comment with the team and be sure to thank the physiotherapists.


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Review of

Barchester Hawthorns Care Home

from K C (Daughter of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident here and honestly, I could not fault the staff and the Physiotherapists. They treat my dad with dignity, they cannot do enough.
The physios have given my dad so much that we thought wasn't possible, small things we all take for granted, I am so grateful for everyone and everything
they do. So glad my dad has these amazing people to help care for him.

Reply from Karen Champion, Operations Manager at Barchester Hawthorns Care Home

Thank you so much for taking the time to complete your review of Hawthorns Care Home, it is really helpful to see the impact that the team have. I will be sure to share your comments with the team.


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Review of

Barchester Hawthorns Care Home

from J H (Wife of Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful activities for residents and families. Resident well cared for.

Reply from Karen Champion, Operations Manager at Barchester Hawthorns Care Home

Thank you for taking the time to complete your review, your feedback is really appreciated.


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Awards / Recognitions (14)

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