Barchester Healthcare Ltd in Essex | 6 Care Homes

Review of
Barchester Pinetree Care Home
from Gary D (Son of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

The patience and kindness of all the staff shines through.

Reply from Ellie Cairns, Home Services Advisor at Barchester Pinetree Care Home

Thank you for your lovely words. Its a pleasure to look after your lovely dad.

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Review of
Barchester Pinetree Care Home
from T L (Daughter-in-law of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

My father-in-law was at the home for two weeks after being discharged from hospital. His confidence in walking and self caring started to improve immediately. The staff are wonderful, nothing is too much trouble and there is always someone available to answer any queries. I would like to thank all

the staff on behalf of my father-in-law, my husband and myself for all the care he received whilst at the home.

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Review of
Barchester Leonard Lodge Care Home
from Chris M (Brother of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

My eldest Sister 78 who sadly has dementia came into Leonard Lodge on January the 17th 2025 initially for 4 weeks respite care . She is now a permanent resident and has now been in there care for 10 weeks. I cannot praise Leonard Lodge enough. All the staff , management team , facilities , rooms , entertainment

& activities ,decor , furniture are superb Top Class . My Sister is a different person after just a short time in residence and is now very happy and contented in her new home. It is a big decision to put your loved one into full time care but would recommend Leonard Lodge in Brentwood to anyone on that journey. My wife and are who are my Sisters full POA for both catagories live 10 minutes away from Leonard Lodge and we sleep easy at night knowing my Sister is getting top class care 24/7 . The staff keep you fully informed if there are any concerns and they deal with things very efficiently . I understand a high tech spa pool is currently being added to improve the facilities

Reply from Fiona Crickmore, General Manager at Barchester Leonard Lodge Care Home

Thank you for your feedback, it is a pleasure having your sister as part of our family at Leonard Lodge. I will ensure your lovely feedback is shared to all of the staffing team.

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Review of
Barchester Paternoster House Care Home
from J W (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

Once again very happy with the care Mum received whilst we were away. All staff are so friendly and welcoming. The home is clean and very well laid out. Mum was encouraged to participated in activities. When she came home, she settled back very quickly, I will be using Paternoster house again, many

thanks.

Reply from Corina Popescu, General Manager at Barchester Paternoster House Care Home

Thank you for your wonderful review of the respite care we provide within the home, it is always a pleasure to have your mum with us and we look forward to her next stay.

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Review of
Barchester Leonard Lodge Care Home
from S H (Respite Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

Very helpful caring staff.

Reply from Fiona Crickmore, General Manager at Barchester Leonard Lodge Care Home

Thank you for your feedback, we will ensure all feedback is relayed to staff.

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Review of
Barchester Pinetree Care Home
from W S (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother entered Pinetree Care Home after a long period of me living full time with her at home with Alzheimer's disease. I had visited several other homes in the area. On entering Pinetree the warm welcome and superb facilities immediately stood out. My mother has been resident there for 3 months

and I can say that the level of care, kindness and patience has been excellent. She has settled very well and is eating well and enjoying the activities on offer.

Reply from Ellie Cairns, Home Services Advisor at Barchester Pinetree Care Home

Thank you so much for your lovely review. We are very lucky to be looking after your lovely mum.

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Review of
Barchester Pinetree Care Home
from A D (Daughter of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience

The support received from Pinetree Rawreth has been exceptional.
Allowing dad to join in their daily activities months before moving in was amazing creating familiarity with carers ,residents and environment ahead of moving in.
A welcoming home with staff who go that extra mile to allay any fears

or anxious feelings that residents or their families may have.
All staff take an interest and nothing is too much trouble .
Exceptional amenities and cleanliness with a friendly atmosphere that tries very hard to ensure everyone's needs are catered for. They take time to get to know residents on an individual basis offering understanding and encouragement organising group activities around their interests making it fun
I feel very confident with this amazing team that 'care' about their residents to recommend Pinetree to anyone contemplating respite or permanent care for a loved one.

Reply from Ellie Cairns, Home Services Advisor at Barchester Pinetree Care Home

Thank you for your very kind words, we are thrilled that you are so happy your dad is with us and living such a for filled life.

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Review of
Barchester Paternoster House Care Home
from Geozgio N (Husband of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

I am very happy with the home, they look after my wife very well. All are always willing to help me and my wife.

Reply from Corina Popescu, General Manager at Barchester Paternoster House Care Home

Thank you for taking the time to provide such a wonderful review of our home. It is a pleasure to care for your wife, you are both very much part of the Paternoster Family. I will be sure to share your feedback with the whole team.

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Review of
Barchester Paternoster House Care Home
from Peter C (Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

It took me a few weeks to settle in and now I'm very happy and receiving good care and support from lovely, caring staff. Always something happening, I join in most activities, including visits out, especially a local pub.

Reply from Corina Popescu, General Manager at Barchester Paternoster House Care Home

Thank you for your lovely review of the care we provide, it's our absolute pleasure having you as part of the overall Paternoster family.

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Review of
Barchester Woodland View Care Home
from W P (Respite Resident) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience

Very helpful, good standard of accommodation. Staff are friendly and encouraging in my respite care.

Reply from Adrien Csipkar, Deputy Manager at Barchester Woodland View Care Home

Thank you for the lovely comment. It was our pleasure to care for you here at Woodland View. Please do not hesitate to contact us in the future.

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Review of
Barchester Leonard Lodge Care Home
from I W (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

We had to put Dad into respite at very short notice and Leonard Lodge Care Home came to the family rescue.
All the staff on Memory Lane have made Dad feel very welcome, he settled into the home really quickly,
this was helped by the carers and staff being so friendly but very professional in the

way they go about looking after him and all the residents, not to mention family members of the residents.
I cannot say a bad word about anything to do with Leonard Lodge, we are all very happy.

Reply from Fiona Crickmore, General Manager at Barchester Leonard Lodge Care Home

Thank you your feedback and lovely words regarding our staff on Memory Lane. Your kind words will be shared with the team.

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Review of
Barchester Pinetree Care Home
from Josephine S (Wife of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

My husband was in respite for eighteen days to give me a break. He was up every night so I never got a night's rest - I was very happy to put him in Barchester Pinetree Care Home, Rayleigh. It took him a day or so to settle down. Mainly, he was convinced he had to go to work, he is 87 years old. I was

very impressed with the care he received. The Pinetree is like a five-star hotel, beautiful. I would certainly use it again for respite if I need it. Unfortunately, having dementia, I don't think he realised how well he was looked after but I did.

Reply from Ellie Cairns, Home Services Advisor at Barchester Pinetree Care Home

Thank you so much for your kind review and we are so pleased you would come back. It was a complete pleasure.

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Review of
Barchester Leonard Lodge Care Home
from J P (Wife of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

My husband is extremely physically disabled and has vascular dementia. He's been a resident in Barchester Leonard Lodge Care Home for thirteen months where he's received efficient, kind and compassionate care from all the staff. The carers and nurses are friendly and approachable if I have any queries

or concerns. Always supportive. My husband can join in very few activities but when he's able he's encouraged by the excellent team of activity ladies. He appears content, enjoys the companionship of the staff and eats well - never complains! This all gives me peace of mind. Thank you.

Reply from Fiona Crickmore, General Manager at Barchester Leonard Lodge Care Home

Thank you for your feedback and your kind words. I will ensure this is passed to staff.

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Review of
Barchester Pinetree Care Home
from Sheneene J (Niece of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

We moved my aunt into the care home in the beginning of December and we have found that all the staff are amazing, warm, caring, helpful, gentle and really made my aunt feel at home from the minute she came into the home.
We feel that she has settled well and is very happy.

Reply from Ellie Cairns, Home Services Advisor at Barchester Pinetree Care Home

Thak you for your kind review, we are so very happy that your aunt is settled and enjoying her new life.

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Review of
Barchester Pinetree Care Home
from Sue M (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My mum came to stay at Barchester Pinetree Care Home over the Christmas period for one week of respite care. The room was beautiful and well cared for and every member of staff was very friendly and caring. The food was wonderful and plenty of it. She was a bit worried as she didn't know anybody but

all the other full-time residents were very friendly and welcoming.
I can't wait until I'm over 65 so I can come here myself!

Reply from Ellie Cairns, Home Services Advisor at Barchester Pinetree Care Home

Thank you for sending us your lovely review. We are so pleased that your mum enjoyed her stay with us and we would love t see her again

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Review of
Barchester Woodland View Care Home
from Charles C (Respite Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

Excellent care from all the staff who could not have been more helpful. Nothing was too much bother. All staff were very friendly. Everything was clean and tidy. Room was cleaned thoroughly every day.

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Review of
Barchester Woodland View Care Home
from Peter R (Son of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience

Mum had been residing at Barchester Woodland View Care Home for nine months and really enjoyed meeting the other residents and the many activities the home arranged to keep their residents entertained. When Mum's time came, the nursing staff were fantastic in making her comfortable and all other staff

were very respectful and supportive of us, as her family. Thank you.

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Review of
Barchester Woodland View Care Home
from S H (Niece of Resident) published on 26 December 2024

Submitted via Website • Report

Overall Experience

Another delicious meal. Gammon, pineapple, roast potatoes and vegetables, a definite favourite! The head chef delivered the lunch trolley with a smile and always makes time to talk to the residents, wave and brighten their day.

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Review of
Barchester Paternoster House Care Home
from Louise T (Daughter of Resident) published on 29 November 2024

Submitted via Website • Report

Overall Experience

My dad has only been at the home a short time but the friendly staff and their sweet nature has not gone unnoticed. They're kind and understanding of his illness and his other long-term issues have been outstanding. The colour has been put back in his cheeks and his health has been nursed back to where

it should have been. I feel so much more comfortable now to know he is in the safest hands he can be.

Reply from Corina Popescu, General Manager at Barchester Paternoster House Care Home

Thank you so very much for your kind comments and feedback on the care we provide here at Paternoster House. It is a privilege for us to have your father staying with us and a joy to hear you say his health and well-being have improved. I'm proud of the Paternoster team and will be sure to share your wonderful review with them all.

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Review of
Barchester Ashlar House Care Home
from C E (Nephew of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience

My aunt is very happy with the way in which she is treated by staff and says how loving and caring they are and it is her opinion that for them, it is more than just a job. Throughout my unannounced visits, I have always found her clean, well cared for and happy.

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Care Homes Owned by Barchester Healthcare Ltd in Essex

Barchester Healthcare Ltd Locations in Essex (6)

Barchester Healthcare Ltd Reviews in Essex (489)

Barchester Pinetree Care Home

Barchester Pinetree Care Home

Barchester Leonard Lodge Care Home

Barchester Paternoster House Care Home

Barchester Leonard Lodge Care Home

Barchester Pinetree Care Home

Barchester Pinetree Care Home

Barchester Paternoster House Care Home

Barchester Paternoster House Care Home

Barchester Woodland View Care Home

Barchester Leonard Lodge Care Home

Barchester Pinetree Care Home

Barchester Leonard Lodge Care Home

Barchester Pinetree Care Home

Barchester Pinetree Care Home

Barchester Woodland View Care Home

Barchester Woodland View Care Home

Barchester Woodland View Care Home

Barchester Paternoster House Care Home

Barchester Ashlar House Care Home

Awards / Recognitions (14)

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