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Care Homes Owned by Barchester Healthcare Ltd in Jersey

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in Jersey

Only the locations & reviews in Jersey for Barchester Healthcare Ltd are showing below.

View the details of all 272 locations (with 21399 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Jersey (3)

 

3 Care Homes and Extra Care Housing owned by Barchester Healthcare Ltd in Jersey

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Barchester Lakeside Manor

La Rue de la Commune, St Peter, Jersey JE3 7BN 

9.6 31 reviews
"My mother receives exceptional care from Barchester Lakeside Manor and she is very happy in her new "home".…"   Read all 31 reviews
Location Type Care Home

Set in beautiful grounds, Lakeside Manor is a luxurious home at Lakeside Care Village in Jersey. Lakeside Manor offers residential, nursing and respite care as well as specialist Dementia care in smaller, boutique communities within the home. Care… Read more about Barchester Lakeside Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 65 Rooms from £2,365 / week
Barchester Lakeside Care Home

La Rue de la Commune, St Peter, Jersey JE3 7BN 

9.6 38 reviews
"My gran has been with Barchester Lakeside Care Home for nearly two years now and we love it here. She is so much happier in herself and…"   Read all 38 reviews
Location Type Care Home

Lakeside is situated in a quiet rural part of Jersey and provides 24 hour nursing and residential care. The team pride themselves on delivering exceptional standards of care with the focus being on the individual needs of residents and their loved ones.… Read more about Barchester Lakeside Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 66 Rooms from £1,950 / week
Location Type Extra Care Housing

Lakeside Pavillions consists of eight homely extra care properties that offer residents access to skilled care-givers, with provision tailored to their needs, at the same time as being able to enjoy an independent lifestyle. All carers have extensive… Read more about Barchester Lakeside Pavillions - Independent Living Apartments

Barchester Healthcare Ltd Reviews in Jersey (69)

9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.715) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Lakeside Care Home

from J O (Next of Kin) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally all good. Friendly staff but sometimes not enough of them.
Food is generally fine but sometimes not hot enough.
Rooms are basic but kept clean.
There is often a "smell" in the corridor leading to ground floor rooms.
Entertainment is regular and reliable.

Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you for taking the time to review Lakeside care Home, your input is extremely valuable to us. I am happy to report that having completed a successful recruitment drive, we are very well staffed at present. Additionally, Barchester Health Care are currently undertaking a major refurb. at Lakeside, I hope you will notice the differences over the coming weeks as this work progresses.


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Review of

Barchester Lakeside Care Home

from Natalie S (Granddaughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has been with Barchester Lakeside Care Home for nearly two years now and we love it here. She is so much happier in herself and everyone here is so friendly and really makes us feel part of the family.

Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you so much for your lovely review. I am so happy to hear that your grandmother is enjoying life at Lakeside, and appreciate that you and your family can share your grandmothers positive experience with us.


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Review of

Barchester Lakeside Care Home

from Trevor B (Son of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all staff friendly, professional and informative. Even though they are very busy they will always acknowledge you and have a brief chat. My father is not always keen on the entertainment but staff encourage him to join in. I have no serious concerns with the treatment or well-being of my dad
in Lakeside Care Home.

Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you very much for your feedback. We endeavour to maintain high quality of care for all of our residents, therefore feedback from relatives and friends, in addition to our residents, is essential. I wish you and your family a very happy New Year.


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Review of

Barchester Lakeside Care Home

from P O (Sister of Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been at Barchester Lakeside Care Home for about five years and is very happy.

Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you for your review of Lakeside, I am very happy to hear that your sister is being cared for. I hope we can continue to provide this level of care and very much appreciate your feedback.


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Review of

Barchester Lakeside Care Home

from Susan E (Daughter of Resident) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam is very well looked after and all the staff are loving and considerate towards Mum. Mum has dementia and the staff are able to interact with her and to get responses from her in ways that I cannot. I know that Mum is in a safe, caring and friendly environment which is of great comfort to me and
my family. Mum is unable to join in most activities but when she is able to I am sure she appreciates them.

Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

I am very pleased to hear that your mum is being well looked after at Lakeside. Your feedback is very important to us as it helps us to explore ways that we can improve on delivering care to your mum.


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Review of

Barchester Lakeside Care Home

from Michelle B (Daughter of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is being very well cared for at Barchester Lakeside Care Home.
The staff are all very kind and patient with Mum. She has a lovely room with a view over the lake and she is happy, content and well looked after.
They always communicate with us and let us know if there is anything we need to be
informed about.
The manager is fantastic. He took so much time to help, advise and reassure us with Mum's move. It is very obvious that he cares very much about the residents and their well-being.
Mum enjoys the meals in the lovely dining room and there is always some kind of activity for her to join in with if she wants company.
We really appreciate that we can visit Mum at any time and that we are able to take our little dog, Betty, in to see her too.
Mum is so much better since she has been at Lakeside and we have no worries about her care or well-being.

Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you for your review of Lakeside Care Home. We are delighted that your mum is enjoying living with us and that she is receiving the best possible care. Please do continue to give us feedback as it is vital that we listen to our residents and their loved ones and that we respond quickly to any issues.


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Review of

Barchester Lakeside Care Home

from Kelly K (Daughter of Resident) published on 28 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am fairly happy with Barchester Lakeside Care Home and am very new to home services. The manager is exceptional, very caring and tries his hardest to keep my mum comfortable. The staff are very friendly, it has taken some time for Mum to adjust but she's doing better now. Overall, I feel my mum has
good care, she's in a safe place, so far, so good.

Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thank you for your review on Barchester Lakeside Care Home. We hope we can continue to provide the very best care for your mum and your feedback is essential to achieving this.


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Review of

Barchester Lakeside Care Home

from K E (Wife of Resident) published on 13 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We simply cannot fault or thank the manager and his team at Barchester Lakeside Care Home. My husband has Star 4 Dementia and can be somewhat complicated to help care for, however the team at Lakeside went over and above - in particular the manager to ensure that my husband's care was the top priority
- as well as ensuring that he still did things that he enjoyed.
The manager would regularly take my husband to golf, which he really enjoyed and also allowed my husband to join him in the office, which would remind my husband of past times.
The staff interact with my husband at his level, which is always appreciated and that gives me great comfort that I know he is being treated so well.
When there were incidents, the staff were always very attentive and informative, and were quick to inform the family of the situation and the outcomes.
Whilst my husbands stay there was only short due to his needs, we are so incredibly grateful for the support that the manager and the wider team gave to not only my husband, but the wider family.

Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

It is our pleasure at Lakeside to have the opportunity to look after such a wonderful person. I wish you all the very best and look forward to visits in the future.


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Review of

Barchester Lakeside Manor

from J O (Son of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives exceptional care from Barchester Lakeside Manor and she is very happy in her new "home".

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for taking the time to review our care home and I am pleased that you are happy with our care.


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Review of

Barchester Lakeside Manor

from C M (Daughter of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, especially the regulars on floor two. Supportive and helpful and a laugh.

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for your kind words and I'm delighted to share your kind comments with the team.


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Review of

Barchester Lakeside Manor

from Caroline L (Daughter of Resident) published on 9 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Lakeside since 2023, naturally, it was the next necessary step for my mum's safety and well-being, thank goodness we were offered a place, it was life-changing for all of us!
My mum is always clean, well-presented, in her own clothes, well fed and cared for. Regular phone calls with
updates on health, activities and any questions. My dad visits almost daily and is always treated with kindness and respect, never being made to feel in the way.
The Registered Manager is so professional, warm-hearted, friendly and caring individual, she immediately put us at ease and really cared about our family situation. She was so compassionate when discussing how exhausting it had been having her at home 24/7 even though she had properly heard it so many times!
The staff are extremely well trained, offer person-centred care and are always supportive, our family will never be able to thank them enough.

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for taking the time to review our service. It is a pleasure to be part of your mum's life. We love to see your dad and mum eating lunch together as they have done for so many years.


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Review of

Barchester Lakeside Care Home

from David W (Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, food very good, staff good and very good. Facilities good, care good (very good).

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Care Home

Thank you for your kind words of appreciation, I am delighted that you are happy.


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Review of

Barchester Lakeside Manor

from Fiona S (Daughter of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been a resident since April 2024 but within a couple of weeks, every member of staff knew her name and knew my name too. Everyone is very attentive and welcoming. Any issues are immediately resolved.

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for taking the time to review our service and I am pleased that you find our service is friendly and supportive.


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Review of

Barchester Lakeside Manor

from Geraldine E (Relative of Resident) published on 2 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The lady staying here is very happy and loves it here. I visit every day and everything here is excellent. The activities here are also excellent but I guess you can never have too many. We (friends/relatives) feel very assured that the lady is safe and well cared for in such a lovely place. Like a
posh hotel.

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for your review and kind words, I will share this with our team.


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Review of

Barchester Lakeside Care Home

from P C (Daughter of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I accompanied my mother for Sunday lunch last weekend. When I looked at the menu I found it quite tricky to read because of the colours used. I understand that the orange is part of Barchester colours but I don't think there is a need to use it on the menu. Both my mother and myself found it hard to
read, I'm sure others do too.

Reply from Andy Buttimer, General Manager at Barchester Lakeside Care Home

Thanks for this valuable feedback. We have now reviewed our menus and have changed to a darker colour, which we hope will be easier to read. Please let us know if this does make a difference on reading the menu. Thanks again, Andy.


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Review of

Barchester Lakeside Manor

from C M (Daughter of Resident) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Three members of staff, in particular, are friendly, professional, caring and loving to residents. Very reassuring to me. Things do change a bit when the three aren't on the floor.

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

I am pleased that you find our service is professional and friendly and thank you for taking the time to write a review.


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Review of

Barchester Lakeside Manor

from A D (Daughter of Resident) published on 17 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, Mum's time at Barchester Lakeside Manor has been a good experience. It took her a while to settle but we were assured this was all perfectly normal behaviour. The staff have been nothing but patient, caring and very understanding of both Mum and myself as we adjusted to her living at Lakeside.
Mum thrives in this environment and the staff clearly love her.

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for taking the time to provide your thoughts on our service and I will share your kind words with the team. It is greatly appreciated and a pleasure to provide care for your family member.


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Review of

Barchester Lakeside Manor

from S T (Daughter of Resident) published on 13 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well cared for at Barchester Lakeside Manor. The staff are so kind. The facility is bright, clean and welcoming. Mum's clothes are always clean, her hair is washed and sometimes styled. There are daily activities, including live music which Mum loves.

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for taking the time to review our service and I and my team are so very pleased that you are happy with your mum's care.


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Review of

Barchester Lakeside Manor

from Carol G (Daughter of Resident) published on 13 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother had been a resident for sixteen months, during which time she had the best care I could have hoped for. The staff are amazing and the senior manager was ever the caring professional when my stepmother passed away unexpectedly one morning. In the sad event that anyone needs to find a care
home placement, if they can be accommodated at Barchester Lakeside Manor they will be in good hands.

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for taking the time to provide such kind words, especially at such an emotional time. It was and always will be an honour to provide care for such a lady.


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Review of

Barchester Lakeside Manor

from Ray W (Stepson of Resident) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, no problems.

Reply from Rosie Goulding, Home Manager/RGN at Barchester Lakeside Manor

Thank you for taking the time to review our care home. We are very grateful for feedback on our services and we will share your comments with the team.


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Awards / Recognitions (14)

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Barchester Healthcare Ltd in Jersey Barchester Healthcare Ltd in Bath & North East Somerset Barchester Healthcare Ltd in Berkshire Barchester Healthcare Ltd in Bristol Barchester Healthcare Ltd in Buckinghamshire Barchester Healthcare Ltd in Cambridgeshire Barchester Healthcare Ltd in Cheshire Barchester Healthcare Ltd in Cleveland & Teesside Barchester Healthcare Ltd in Cornwall Barchester Healthcare Ltd in Cumbria Barchester Healthcare Ltd in Derbyshire Barchester Healthcare Ltd in Devon Barchester Healthcare Ltd in Dorset Barchester Healthcare Ltd in Durham Barchester Healthcare Ltd in East Riding of Yorkshire Barchester Healthcare Ltd in East Sussex Barchester Healthcare Ltd in Essex Barchester Healthcare Ltd in Gloucestershire Barchester Healthcare Ltd in Greater Manchester Barchester Healthcare Ltd in Hampshire Barchester Healthcare Ltd in Herefordshire Barchester Healthcare Ltd in Hertfordshire Barchester Healthcare Ltd in Isle of Wight Barchester Healthcare Ltd in Kent Barchester Healthcare Ltd in Lancashire Barchester Healthcare Ltd in Lincolnshire Barchester Healthcare Ltd in London Barchester Healthcare Ltd in Merseyside Barchester Healthcare Ltd in Norfolk Barchester Healthcare Ltd in North Somerset Barchester Healthcare Ltd in North Yorkshire Barchester Healthcare Ltd in Northamptonshire Barchester Healthcare Ltd in Northumberland Barchester Healthcare Ltd in Nottinghamshire Barchester Healthcare Ltd in Oxfordshire Barchester Healthcare Ltd in Rutland Barchester Healthcare Ltd in Shropshire Barchester Healthcare Ltd in Somerset Barchester Healthcare Ltd in South Gloucestershire Barchester Healthcare Ltd in Staffordshire Barchester Healthcare Ltd in Suffolk Barchester Healthcare Ltd in Surrey Barchester Healthcare Ltd in Tyne & Wear Barchester Healthcare Ltd in Warwickshire Barchester Healthcare Ltd in West Midlands Barchester Healthcare Ltd in West Sussex Barchester Healthcare Ltd in West Yorkshire Barchester Healthcare Ltd in Wiltshire Barchester Healthcare Ltd in Worcestershire Barchester Healthcare Ltd in Aberdeenshire Barchester Healthcare Ltd in Angus Barchester Healthcare Ltd in City of Edinburgh Barchester Healthcare Ltd in Dumfries & Galloway Barchester Healthcare Ltd in Fife Barchester Healthcare Ltd in Glasgow City Barchester Healthcare Ltd in Highland Barchester Healthcare Ltd in Inverclyde Barchester Healthcare Ltd in Midlothian Barchester Healthcare Ltd in Perth & Kinross Barchester Healthcare Ltd in Carmarthenshire Barchester Healthcare Ltd in Newport Barchester Healthcare Ltd in Swansea

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