Only the locations & reviews in Kent for Barchester Healthcare Ltd are showing below.
View the details of all 272 locations (with 21399 reviews) owned by Barchester Healthcare Ltd
Maidstone Road, Sutton Valence, Maidstone ME17 3LW
"Since my husband has been here it's been excellent he has put some weight back on as he lost a lot in the last home. Everyone here is so…" Read all 95 reviews
Sutton Valence care home provides residential, dementia and nursing care in 60 beautifully appointed bedrooms. The home is located in the village of Sutton Valence, Kent. Its rural setting means the residents can enjoy expansive gardens and views… Read more about Barchester Sutton Valence Care Home
Tuscany Way, Langley, Maidstone ME17 3ZB
"When I came to have a look around Barchester Rose Water Place, I was given a very warm welcome from all the staff I met. I was very…" Read all 13 reviews
Barchester Rose Water Place in Maidstone, Kent offers a welcoming home for residents. The home has quiet areas and daily social activities which residents can participate in as much as they wish. Meals are freshly prepared by trained chefs, who… Read more about Barchester Rose Water Place
Clive Dennis Court, Off Hythe Road, Ashford TN24 0LX
"I find Barchester Ashminster House Care Home to be a really caring, person-centred and happy place. Staff are always friendly with time to…" Read all 87 reviews
Situated near to the historic town of Ashford, Ashminster House is a short journey away from the stunning countryside of Romney Marsh, the North Downs and the High Weald. The accommodation at Ashminster House includes en-suite bedrooms which can… Read more about Barchester Ashminster House Care Home
2 Parkland Road, Herne Bay CT6 5DN
"Making a memory: A few of the family were visiting mum at Herne Place. Thank you to the reception staff who suggested a group family photo…" Read all 48 reviews
Herne Place has been specifically designed to provide high-quality residential care to the elderly, including those individuals living with dementia. The home offers an extremely high level of 24-hour residential care, alongside bespoke dementia care… Read more about Barchester Herne Place Care Home
414 City Way, Rochester ME1 2BQ
"Mum was apprehensive and so were we (her family) about bringing Mum into a care setting but we could no longer cope with the 24-hour care…" Read all 122 reviews
Friston House makes the most of pleasant grounds and a versatile interior to provide top quality nursing care and dementia care in a residential and nursing environment with professionals available round-the-clock. A committed team work hard to ensure… Read more about Barchester Friston House Care Home
180 Wouldham Road, Wouldham, Rochester ME1 3TR
"Thank you all for looking after me. You are kind and cheerful also very happy people excellent care!…" Read all 105 reviews
Formerly a rectory constructed in 1875, Winchester House has been carefully restored to provide the perfect home, close to the historic city of Rochester. The home provides first-class 24-hour care alongside expert care in the residential and nursing… Read more about Barchester Winchester House Care Centre
Keycol Hill, Newington, Sittingbourne ME9 7LG
"My mother was sent to Newington Court nearly a year ago from hospital. She has settled in very well and she trusts the carers and nurses…" Read all 59 reviews
Newington Court Care Home is situated in the village of Newington on the outskirts of Sittingbourne. A professional team provide first-class 24-hour nursing care alongside expert care for people with dementia in the Memory Lane Community. A team of… Read more about Barchester Newington Court Care Home
Emily Jackson Close, Off Eardley Road, Sevenoaks TN13 1XH
"Barchester Emily Jackson House Care Home has a lovely atmosphere and calming ambience. The staff are so caring and lovely and look after my…" Read all 91 reviews
Emily Jackson House Care Home, conveniently situated in Sevenoaks, is a beautiful historic building, offering a homely, yet first class and professional care environment. Their dedicated and experienced team are passionate about providing 24 hour… Read more about Barchester Emily Jackson House Care Home
Submitted via Postal Card • Report
Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you so much for sharing your experience with us at Winchester House.
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Reply from Robert Dura-May, General Manager at Barchester Sutton Valence Care Home
Thank you for your kind feedback i will pass onto the staff , it is always a pleasure to hear such positive comments and this is all made easier with families that support what we do and how the care is delivered , our aim is to allow families to be families and not carers and the home take some of this burden away at this period in their loved ones life
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Submitted via Postal Card • Report
Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your feedback during your stay. I hope you are keeping well.
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Submitted via Postal Card • Report
Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your valued feedback, I am happy to hear that your mum is happy and settled in the home.
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Reply from Robert Dura-May, General Manager at Barchester Sutton Valence Care Home
Thank you for your lovely comments and praise I will be sure to pass this on to the care staff, such great feedback endorses what we always try to achieve at Sutton Valence and being part of the wider family of our residents is key to this success Thank You.
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Submitted via Postal Card • Report
Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your lovely feedback about the care mum receives and food in the home. And that you have peace of mind when you go home.
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Submitted via Postal Card • Report
Reply from Susan Deol, General Manager at Barchester Emily Jackson House Care Home
Thank you for taking time to reflect on the services and the care provided by our team at Emily Jackson House. We appreciate your feedback provided and will share with the rest of the team at Emily Jackson House. We are pleased to hear your mum benefited from her 4 weeks in our respite care, It is reassuring that you feel management team and majority of staff being brilliant. We are sorry at the time of your mum's, respite stay with us, we did not have a larger bedroom available and continue to accommodate her needs with us at Emily Jackson House. We do hope your mum settles in well at the alternative facility you have chosen for her. We have taken on board the comments that you have highlighted about the decor and currently have our project teams reviewing areas in the home. Once again we appreciate your compliments provided, we are pleased that you felt the food is excellent, particularly the cake. Best wishes to you and the family.
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Submitted via Website • Report
Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your kind feedback. It was a pleasure to look after your mum, she's a lovely lady. I hope she continue to be safe at home.
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Submitted via Postal Card • Report
Reply from Susan Deol, General Manager at Barchester Emily Jackson House Care Home
Thank you so much for the lovely feedback provided, we appreciate you taking time out to reflect on the services and care provided to your mum. We are pleased to hear you expressing the home having a lovely atmosphere and calming ambience. And acknowledging the staff being caring and lovely, looking after your mum really well. It is reassuring to know that you feel your mum being really happy here at Emily Jackson House. We will share the compliments expressed by yourself to our entire staff team, thank you once again. Best wishes to your and your family, from us all at Emily Jackson House.
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for sharing your experience during your stay with us.
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Reply from Susan Deol, General Manager at Barchester Emily Jackson House Care Home
Thank you for recognising the care and services being provided to your husband, we appreciate you sharing your thoughts and we will ensure the compliments are shared with our entire team. We are pleased to have your husband in our care since Christmas, thank you for highlighting your husband being cared for very well, your acknowledgement of the improvement and the team caring. Best wishes to you and the family.
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Submitted via Postal Card • Report
Reply from Susan Deol, General Manager at Barchester Emily Jackson House Care Home
Thank you so much for taking the time to reflect on the services provided by the team, we appreciate the compliments expressed. We are pleased to hear you feel the staff are polite, kind and considerate, the team are always happy to support in any way they can. We will pass on your feedback to our teams, thank you once again. Best wishes to you and the family.
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Reply from Robert Dura-May, General Manager at Barchester Sutton Valence Care Home
Thank you for your kind response and words. It is our pleasure to support your father and the family. Please be assured that your father's care is our priority, and supporting the family is an honour and privilege that we do not take lightly.
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Reply from Robert Dura-May, General Manager at Barchester Sutton Valence Care Home
Thank you for your outstanding feedback, as the home manager it is always refreshing to get any feedback and I will pass on these comments to the staff team, it was a pleasure to care for Mum and to support you as a family who worked with us to deliver the best care possible.
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Reply from Phillis Dzowa, General Manager at Barchester Newington Court Care Home
Thank you so much for your kind words. We are very happy that we are providing really good care to your mum. She has settled well indeed. The team were delighted with the feedback. Many thanks.
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Reply from Feedback Team, The Feedback Team at Barchester Friston House Care Home
Thanks for taking the time to leave your review. It's lovely to hear how you feel supported by the team at the home. We understand your concerns have recently been brought to management's attention as part of the relatives and residents meeting, and thank you for your patience whilst these changes are actioned within the home. Your feedback is very important to us, and if you'd like to raise anything further, please get in touch with the General Manager who will be happy to help. Kind regards, Barchester's Customer Feedback Team.
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Reply from Susan Deol, General Manager at Barchester Emily Jackson House Care Home
Thank you so much for taking time out and reflecting on the care and services provided, we appreciate the complimentary review provided for Emily Jackson House Care Home. We are pleased to hear your mum enjoyed her respite care, food, activities, in an environment of friendly staff. It is reassuring to hear overall experience being positive, thank you for sharing that you would recommend anyone needing respite service to do the same. Best wishes to you and the family.
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