Barchester Healthcare Ltd in Lincolnshire | 5 Care Homes

Review of
Barchester Tennyson Wharf Care Home
from Sandie S (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

I am pleased to share our experience with Tennyson Wharf Barchester Care Home, where my father moved in on 17th March 2025. We discovered Tennyson Wharf through a friend and visited on 15th March, where we were warmly welcomed by a knowledgeable staff member. The home's warm atmosphere was evident,

especially during an enjoyable Irish dancing performance.
The staff went above and beyond to accommodate my father on short notice, providing invaluable support during this emotional time. The care home is in a superb location with lovely gardens and marina views, and it's impeccably clean and well-maintained.
What sets Tennyson Wharf apart is the genuine care each resident receives. The food is excellent, and the variety of activities keeps residents engaged. The facility feels like a five-star hotel, with ample parking and spacious rooms. The paperwork process was seamless, making the transition easier. I highly recommend Tennyson Wharf for its exceptional care and kindness!

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you very much for your kind review, I will ensure your comments are shared with our team.

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Review of
Barchester Tennyson Wharf Care Home
from Gina D (Wife of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

Everyone of the staff are kind and and caring plenty of activities. The building is very clean and looked after, as are the grounds. Nothing is too much trouble for the staff. I always feel nothing is too much trouble when I ring or call in.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tennyson Wharf Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Wood Grange Care Home
from Tina W (Daughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

All staff at wood grange were absolutely wonderful with my dad when he was living there. He looked forward to them popping in to see him throughout the day as he was bedridden, so they all made sure to take time out of their busy days just to nip into his room and say hello. They became like his second

family. The staff always kept us informed and were so kind to us. Fantastic people!

Reply from Jane Longstaff, On behalf of Wood Grange at Barchester Wood Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Tennyson Wharf Care Home
from Joanne S (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

The standards at Tennyson Wharf are exceptional. All of the team looking after the residents are amazing, kind, caring, considerate and nothing is too much trouble. Excellent range of activities on everyday to keep residents engaged should they wish to join in. Mum is extremely happy there and settled

in very quickly. I have complete confidence in how well my mum is being looked after.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you so much for your kind words, I will make sure these are passed to the team.

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Review of
Barchester Cedars Care Home (Bourne)
from Richard W (Husband of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

My wife had Glioblastoma and was bed bound for the whole of her 7 month stay at the Cedars. The care she received was first class throughout. We could not fault it at all. Not only were her carers fantastic but the nurses as well. Although she was unable to speak very much, the staff became expert in

anticipating her every need. She was so grateful to all the staff as I was together with family members. Nothing more could have been done to make her life better. Thank you so much.

Reply from Rebecca Aldred, Senior General Manager at Barchester Cedars Care Home (Bourne)

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

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Review of
Barchester Cedars Care Home (Bourne)
from J N (Respite Resident) assisted by family/friend published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

I really appreciated all the help and care I was given during my stay by everyone. The staff were always so pleasant and kind in speech and actions. I will always remember them all after such a pleasant experience.

Reply from Rebecca Aldred, Senior General Manager at Barchester Cedars Care Home (Bourne)

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the individual teams.

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Review of
Barchester Newton House Care Home
from Beverley F (Daughter of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

Staff were extremely friendly, welcoming and very helpful.
There was a wide range of activities daily to suit varying interests and abilities available for residents to attend if they wanted to, staff did try and encourage this.
According to my mother the food was exceptional, she enjoyed every meal.
Her

room was always clean and tidy as were the lounges that I went into and corridors.
All in all a very pleasant experience, my mother enjoyed her stay. Thank you to a hard working dedicated staff team.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from Sarah F (Daughter of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

From the moment I walked in the doors, we were greeted by lovely staff. The home smelt nice and the furnishings are cosy. Mum said the meals were so good with plenty of variety each day. The one thing that stood out for me was the Entertainment. Absolutely outstanding and much fun. The staff are amazing.

Newton House has restored my faith in Care Homes. 5*.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Maple Leaf Lodge Care Home
from Angela R (Daughter of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

Have come to visit my mother today. She is very well and happy at this care home. The staff here are very friendly and look after her very well. They are in the middle of a refurb and even the outside contractors are very welcoming. I'm very happy that my mum is looked after.

Reply from Kerry Angeloni, General Manager at Barchester Maple Leaf Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Tennyson Wharf Care Home
from L R (Daughter of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Mum has been made to feel welcome right from the start. The staff are lovely, very caring and adaptable. Nothing seems too much trouble. The rooms are spacious and comfortable and there is plenty for her to do without feeling any pressure to participate. Mum has made friends already and is thoroughly

enjoying her new life. The improvement in her walking and general demeanour is remarkable.

Reply from Jane Longstaff, On behalf of Tennyson Wharf at Barchester Tennyson Wharf Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Tennyson Wharf Care Home
from K L (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

Mum had to go into care quickly and Barchester Tennyson Wharf Care Home was able to accommodate this. The care given to Mum was excellent. All staff were cheerful and kept us informed of any changes with her. Thank you for the care given to Mum. She was very happy with you.

Reply from Jane Longstaff, On behalf of Tennyson Wharf at Barchester Tennyson Wharf Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from Mandy O (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

I have been very happy with the care that Mum has received since moving into Barchester Newton House Care Home. She says the majority of staff are very patient and kind and she feels safe there.
The activity team have been amazing in ensuring that she has felt included as much as possible, even though

she is profoundly deaf and stays mostly in her room. They supported her wish to visit a garden centre and have got to know her hobbies and interests and help her communicate using a whiteboard. They have been incredibly supportive and understanding when I was anxious about going away and she told me their visits and hugs made her day, they are so patient and caring with the biggest smiles.
I have been to many care homes and this is definitely one of the best. It has a very welcoming atmosphere as soon as you walk in, can highly recommend it.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from Liz M (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

My mother, sadly, passed away in November after spending more than three and a half years at Barchester Newton House Care Home, it was a difficult decision to put Mum in a home but we couldn't have found a more loving and compassionate place for her to spend her last years. Dementia is a cruel illness

that robs the relatives of the person they once knew but to see your loved one happy and content in their world surrounded by such loving, caring professionals is, without doubt, the best care and attention we could have given Mum. The time we spent with her in the home was precious, she was always treated with the utmost respect and given the dignity every person should receive. We couldn't speak more highly of all the staff. The decision-making is hard but if you truly care for your loved one and are in need of a care home, look no further, there is nowhere better. All the staff actually care. Our grateful thanks for looking after Mum.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Condolences to you and the family at this time. Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from V U (Wife of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

Went along to join in the sing-song followed by pin the nose on the snowman (blindfolded, of course).
The whole time was enjoyed by everyone there, judging by the smiles. Although I am not a resident myself, I can honestly say, I enjoyed myself too.
I find, on every visit, the atmosphere is a happy

one and staff are really helpful and kind.
My husband says meals are lovely too. A big thank you to everyone.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you so much for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from Nicki J (Daughter of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience

Our dad spent six weeks in Barchester Newton House Care Home. He was so happy there. The staff were loving and caring right up to the very end. They allowed him to keep his dignity which was so important to both him and us. Not only did they care so well for Dad but they looked after us all too. We

could never thank you all enough.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from Jane W (Widow Widower) published on 19 December 2024

Submitted via Website • Report

Overall Experience

My husband was a resident in Barchester Newton House Care Home from September 2023 to February 2024. I cannot thank the staff enough for the care and support that they provided him. They engaged with him and really turned a corner with him. He started interacting with other residents and joined in with

the wonderful activities provided. He even started smiling again and regained some of his personality. Something I hadn't seen for a very long time. Thank you to all at Newton House for making the last few months of his life special.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from Helen B (Daughter of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience

The home provides amazing care for my mum, she is happy and content which is all credit to the staff at the home and the care and support they provide.
They are also welcoming when visiting and keep us well-informed.
The activity team there are brilliant, providing a full activity calendar with the

staff always doing it with such enthusiasm and energy.
It is so reassuring to know that Mum is in a home that provides her with the support she needs whilst also encouraging her to keep as much independence as possible and still get the most out of every day.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Maple Leaf Lodge Care Home
from Susan P (Wife of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been at Barchester Maple Leaf Lodge Care Home for ten weeks. You approach the building, which is a warm colour and attractive looking, from the town centre with good transportation. This is home for the residents and Maple Leaf staff work hard and enthusiastically to make it so. Staff

convey an attitude of knowing which residents want to chat, those who prefer to be alone and those that enjoy a bit of banter and a laugh. From my point of view, the ladies are excellent and keep me advised as to how my husband is reacting and give me details of his health. The atmosphere between staff members makes them a team that supports each other and is always available to is for help, a chat and support.

Reply from Jane Longstaff, On behalf of Maple Leaf Lodge at Barchester Maple Leaf Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Cedars Care Home (Bourne)
from Augustus L (Relative of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

Welcomed from the first time of visiting. Excellent place and great staff. Very well run. Caring staff, always available to help with questions you may have.

Reply from Jane Longstaff, On behalf of Cedars (Bourne) at Barchester Cedars Care Home (Bourne)

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review of
Barchester Newton House Care Home
from S L (Wife of Resident) published on 11 December 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been a resident at Barchester Newton House Care Home for five months now and during that time, he has received the best care. The staff are the backbone of Newton House and are very caring and compassionate. The activities team give their all to ensure all the residents are made to feel

special.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Care Homes Owned by Barchester Healthcare Ltd in Lincolnshire

Barchester Healthcare Ltd Locations in Lincolnshire (5)

Barchester Healthcare Ltd Reviews in Lincolnshire (620)

Barchester Tennyson Wharf Care Home

Barchester Tennyson Wharf Care Home

Barchester Wood Grange Care Home

Barchester Tennyson Wharf Care Home

Barchester Cedars Care Home (Bourne)

Barchester Cedars Care Home (Bourne)

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Maple Leaf Lodge Care Home

Barchester Tennyson Wharf Care Home

Barchester Tennyson Wharf Care Home

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Newton House Care Home

Barchester Maple Leaf Lodge Care Home

Barchester Cedars Care Home (Bourne)

Barchester Newton House Care Home

Awards / Recognitions (14)

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