Barchester Healthcare Ltd in Newport | 1 Care Home

Review of
Barchester Bryn Ivor Lodge Care Home
from Josh R (Regular Volunteer) published on 23 April 2025

Submitted via Website • Report

Overall Experience

Bryn Ivor Lodge Care Home is a shining example of what excellent elderly care should look like. From the moment you enter the beautifully kept grounds and walk through its welcoming doors, you are met with warmth, kindness, and a sense of calm. The staff are not only professional and attentive but genuinely

care about each resident's well-being, treating them with dignity and respect. What truly stands out, however, is the quality and diversity of the daily activities offered at Bryn Ivor Lodge, which go far beyond what one might expect in a typical care setting.
The activities programme is both well-structured and impressively varied, designed to cater to different interests, abilities, and personalities. Each day presents new opportunities for residents to engage, connect, and enjoy themselves. Whether it's a lively group session or a quiet one-to-one activity, the emphasis is always on meaningful engagement and enjoyment.
Every Friday includes an amazing baby group for everyone

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for your kind words and comments, it was a pleasure having you come to the home and participate with the residents in activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from Delyn C (Daughter of Resident) published on 24 December 2024

Submitted via Website • Report

Overall Experience

Thank you to the activity team and staff for all their hard work last Sunday.
The Christmas fayre was a great success for residents and visitors alike. It was a very festive atmosphere and of course, the grandchildren loved their visit to Santa's grotto.
Well done and thank you for all you do throughout

the year.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from K G (Daughter of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience

My mother received a very high standard of care at Barchester Bryn Ivor Lodge Care Home. She was kept clean and tidy and her clothes were freshly laundered daily. The food was freshly prepared and a variety was provided. There was a wide range of entertainment, activities and environment. The carers

were empathetic and positive every day. Visitors are encouraged at any time. Communication is excellent ad we always had a warm welcome.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from C R (Daughter of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

My mum is currently in Barchester Bryn Ivor Lodge Care Home after discharge from hospital and after these first two weeks, seems to be settling into a routine. The staff are fantastic, very helpful and accommodating to both Mum and myself. Good to see her appetite back and enjoying the food. Any questions

are always answered by the nurse to help put my mind at rest.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from A O (Son of Resident) published on 15 November 2024

Submitted via Postal Card • Report

Overall Experience

I'm writing this review specifically to mention one of your carers on Tredegar. She has got a really lovely way with the residents (especially my mother). She is very caring, kind and an absolutely credit to her professional. I can't fault her.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from Helen P (Niece of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

Wish to thank the activities coordinator and all the staff concerned for making my aunt's 103rd birthday such a special occasion.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from Danny R (Relative of Resident) published on 28 October 2024

Submitted via Website • Report

Overall Experience

A birthday party was held for my relative in the care of Barchester Bryn Ivor Lodge Care Home. The activities lead organised it all with such care and attention to detail. She greeted us all and looked after everything and made sure we all had what we needed without intruding - she got it just right.

There was a harpist playing in the background which was a lovely touch. Food was plentiful and delicious. Most importantly, the birthday girl and her guests were made to feel very special.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from B M (Resident) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience

I have spent two weeks at Barchester Lodge and have been treated professionally and with great kindness and nothing has been too much trouble for staff. Food excellent.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from Robert B (Son of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience

Excellent care home, wonderful staff, always very attentive.
Pity the costs of care are so expensive.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from M K (Daughter of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience

My father recieved excellent care and support. He was hesitant at first, but soon opened up and enjoyed the atmosphere at the Lodge. The staff were reassuring and even managed to help him engage in some of the activities that were provided. I would have no hesitation in my father staying at the Lodge

for future respite care.

Reply from Liliana Ungureanu, General Manager at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from M H (Daughter of Resident) published on 17 July 2024

Submitted via Postal Card • Report

Overall Experience

Absolutely beautiful from when you drive up. Lovely maintained gardens to the overall interior - like walking into a five-star hotel which was perfect for my father as we didn't want him to think he was going into a care home. The facilities and rooms were lovely and clean. The food was excellent and

again, the dining room was like walking into a restaurant. The staff were excellent, looked after my father so well which was peace of mind for the family. The overall standard was excellent and in the future, would not even consider putting my father anywhere else.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from A F (Daughter of Resident) published on 10 July 2024

Submitted via Website • Report

Overall Experience

Barchester Bryn Ivor Lodge Care Home provided a wonderful environment for a dear dad.
Supporting the changing needs of dementia, fabulous, caring staff.
Dad was always treated with dignity and kindness at all times.
He thoroughly enjoyed his meals!
The entertainment/activities team work so hard,

always cheerful and smiling, tailoring activities to individuals.
A special mention to all those on Seagar Community who became Dad's Bryn Ivor family.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from Gerald H (Brother of Resident) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience

I live overseas and I have relied entirely on communication by telephone. Since visiting the home, I am extremely pleased with both the facilities and staff. I have found the staff to be extremely friendly and efficient. It is fair to say that it has exceeded my expectations. I am completely confident

in the quality of care being provided for my brother. I would just like to say a big "thank you" to you all.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from Mel J (Regular Volunteer) published on 21 May 2024

Submitted via Website • Report

Overall Experience

Staff provide a varied programme, including assisted animal activities, suitably differentiated to include and engage all!
Such activities, designed to facilitate interaction, relationships and well-being, have clearly been enjoyed by residents.

Reply from Liliana Ungureanu, General Manager at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from Catherine B (Wife of Resident) published on 26 April 2024

Submitted via Postal Card • Report

Overall Experience

Overall experience was excellent.

Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from Sharon Y (Daughter-in-law of Resident) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience

My mother-in-law has been a resident here for approximately six months. Staff have gone above and beyond to settle her into her new environment.
Staff are so kind and patient with her. She has vascular dementia and at times, she can be quite challenging but the staff are wonderful.
Mum really enjoys

all of the activities, especially the trips on the bus.
They also keep us informed of any change in her condition.

Reply from Kirsten Smith, Customer Relationship Manager at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that your loved one has settled in well with us at Bryn Ivor Lodge. I will pass on your lovely comments to the team!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from Di C (Daughter of Resident) published on 24 April 2024

Submitted via Website • Report

Overall Experience

My mum came in for emergency respite and the care and kindness shown to her and our family was five-star. Her room was beautiful and very clean. Carers and nurses were lovely and made Mum feel very special, can’t thank you enough.

Reply from Kirsten Smith, Customer Relationship Manager at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. It's lovely to hear your comments about the brilliant team we have. I will pass on your comments to our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from Karen V (Daughter of Resident) published on 24 April 2024

Submitted via Postal Card • Report

Overall Experience

My mother has dementia and was against going into a care home. I work with dementia sufferers every day but it's very different when it's close family. I was worried that she would not settle but there was no need. Mum has settled better than I could have ever imagined. The staff have been wonderful.

I am so grateful for the care and kindness they have given Mum and the support they have given myself and my family. Thank you!

Reply from Kirsten Smith, Customer Relationship Manager at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that your loved one is enjoying their stay with us. I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from M M (Granddaughter of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience

My grandmother's care at Bryn Ivor Lodge was exemplary. She was a resident for 2 years. The staff were lovely, very accommodating and always looked after her with love and care. Always looked after the family as well. Nothing was too much trouble for the grandkids and family members to the very end.

Reply from Kirsten Smith, Customer Relationship Manager at Barchester Bryn Ivor Lodge Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that the care your loved one received was exemplary. I will pass on your lovely comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barchester Bryn Ivor Lodge Care Home
from D W (Resident) published on 15 April 2024

Submitted via Postal Card • Report

Overall Experience

If I continued to be at home my wife and I would have been stressed and worried, whereas since we have been here none of that has happened. We are well looked after, warm, well-fed and comfortable. Looking after my wife would have been unbearably stressful. An exceptionally caring staff. Of course,

this has taken away all the problems from my family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Home Owned by Barchester Healthcare Ltd in Newport

Barchester Healthcare Ltd Locations in Newport (1)

Barchester Healthcare Ltd Reviews in Newport (115)

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Barchester Bryn Ivor Lodge Care Home

Awards / Recognitions (14)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers