Barchester Healthcare Ltd in Northamptonshire | 7 Care Homes

Review of
Barchester Collingtree Park Care Home
from Barry W (Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

Five star treatment
Could not be better.

Reply from Rosalyn James, General Manager at Barchester Collingtree Park Care Home

Hi Barry, thank you so much for your wonderful feedback about our home. It is a pleasure to have you living here at Collingtree Park Care Home and watching you thrive in this environment. All the best, Roz.

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Review of
Barchester Collingtree Park Care Home
from Gill C (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

A very warm welcome on arrival.
The staff are very friendly and helpful.
The meals are delicious, well presented and nothing is too much trouble.
The care received has contributed to her recovery.

Reply from Rosalyn James, General Manager at Barchester Collingtree Park Care Home

Hi Gill, we are so pleased that we managed to get your mum into the home on the same day of her discharge from hospital. Her recovery was astounding and she looked a different lady when she left to return home. It was a pleasure to look after your mum, and help her on her road to recovery and to return safely to her home. Your comments about the food, care and the care team are very well received and will be passed on amongst the staff group, who will be delighted. All the best, Roz.

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Review of
Barchester Claremont Parkway Care Home
from Donna B (Partner of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

I cannot speak highly enough of every member of staff at Claremont Parkway that I met.
The care and support that my partner received during his tem months there was fantastic. I know he was not always the easiest to deal with but he appreciated everything you did for him before he passed
The support

I received myself was great, staff always knew when I needed support and quite often a hug.
I would certainly recommend this Care Home

Reply from Joanna Mosses, General Manager at Barchester Claremont Parkway Care Home

Heartfelt thanks from all at Claremont Parkway for your wonderful review of the care we provide. I speak on behalf of the whole team when I say it was a pleasure to have your loved one with us and to be there for you and him when needed. There'll always a hug waiting for you at Claremont Parkway.

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Review of
Barchester Claremont Parkway Care Home
from A J (Friend of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

I have visited a close friend of mine several times at Claremont & found the staff very welcoming. We come as a threesome of ladies and have always been coffee/tea & a biscuit. Our friend tells us she is very well looked after.

Reply from Joanna Mosses, General Manager at Barchester Claremont Parkway Care Home

Thank you for your lovely review, your visits not only brighten your friend's day but the giggles and laughter from your group lift the spirits of everyone else. Thank you once again, I will be sure to share with the team.

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Review of
Barchester Collingtree Park Care Home
from S B (Friend of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

Admittance was prompt. Corridors clean. Restaurant menu looked appealing. Resident was in the lounge watching TV with other residents - conversation somewhat hampered. But pleasant setting and ambience. Slight odour endemic to care homes but not too strong.

Reply from Barchester, The Feedback Team at Barchester Collingtree Park Care Home

Thanks for taking the time to leave a review. We'd love to hear more from you regarding where we meet expectations and where we could improve, as your scoring is lower than we'd like to see. Feel free to contact us at feedback@barchester.com if you wish to provide further feedback so we can support you. Kind regards, Barchester's Customer Feedback Team.

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Review of
Barchester Brampton View Care Home
from L C (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My mum came to Brampton View for rest bite after a fall at home, unfortunately she was unable to go back home without full care , she is now a full time resident.
Mum has settled into the home really well and is very happy and content. The staff are lovely, right from the reception, admin and the

care team, we really can't fault them in anyway. The home is very welcoming, lots going on if you choose to get involved . Highly recommend Brampton View.

Reply from Louise Ramage, Home Service Advisor at Barchester Brampton View Care Home

Thank you for your lovely review and feedback, it is so nice to hear you have had such a good experience with everyone and that you would recommend our home.

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Review of
Barchester Brampton View Care Home
from Janet S (Wife of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

All staff were very welcoming when we arrived, since then all have been always helpful and nothing seems to much trouble.

Reply from Louise Ramage, Home Service Advisor at Barchester Brampton View Care Home

Thank you for your lovely review, its so good to know that we gave you all a very good welcoming to the home and our dedicated team have been attentive.

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Review of
Barchester Chacombe Park Beaumont
from Sarah R (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

The staff looked after my father for two months through January and February. They showed such kindness and care to him and my family. He was very poorly but they all tried to cheer him up bringing food for me too when I was sat with him for hours. It takes a special kind of person to have that much

patience and empathy and respect and gentleness and Chacombe Park staff have that in abundance. Although my dad eventually passed away in hospital we won't forget how lovely Chacombe Park was.

Reply from Shaju Paul, General Manager at Barchester Chacombe Park Beaumont

Dear Sarah, thank you for your kind words. We will be sure to pass your compliments along to the staff who looked after your Dad. We are so sorry that your Dad passed away in hospital, but thankful we could offer you the support you needed, we pride ourselves on that. Kindest regards, Shaju & Team at Chacombe Park.

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Review of
Barchester Elm Bank Care Home
from J M (Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

Having tried other homes. I chose Elm Bank.

Reply from Louise Ramage, Home Service Advisor at Barchester Elm Bank Care Home

Thank you for sharing your review on with us and choosing Elm Bank as your home.

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Review of
Barchester Elm Bank Care Home
from Christine S (Friend of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

I visit my friend on a regular basis. The staff are very helpful and friendly.

Reply from Louise Ramage, Home Service Advisor at Barchester Elm Bank Care Home

Thank you so much for your review and delighted to hear that the staff are very helpful and friendly.

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Review of
Barchester Elm Bank Care Home
from P W (Granddaughter of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience

I never thought we'd find a home good enough to look after my grandma. She means the world to us, so as you can imagine, no one could care for her as well as we'd like. Well, I stand corrected. My grandma has been given a new lease of life. I cannot thank the manager enough for supporting and enabling

such a rapid move into Barchester Elm Bank Care Home. She immediately put us at ease. One staff member in particular greeted us on arrival with a warm and friendly welcome, displaying a personable, professional introduction to the home. My grandma is now engaging in social activities and has a good friend among the residents. I love the banter I hear between the team and my grandma. It's exactly what she needed. The family are all made to feel welcome when we visit and the kids love the hot chocolate when they visit grandma. Thank you to all the team, I'm sorry I can't list you all, but all contributions to her care mean everything to us.

Reply from Louise Ramage, Home Service Advisor at Barchester Elm Bank Care Home

Thank you so much for your lovely review of our home, management team and staff that have gone the distance to make the life of your grandma much happier and fulfilled. We strive and are dedicated to ensuring that all of our residents are given the best life enrichment possible.

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Review of
Barchester Elm Bank Care Home
from Jeannette G (Daughter of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

All the staff are very friendly, the place is so clean and lots of activities going on.

Reply from Louise Ramage, Home Service Advisor at Barchester Elm Bank Care Home

Thank you for your lovely review. We aim to ensure that the residents home is immaculate and activities are lead well.

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Review of
Barchester Brampton View Care Home
from Eileen G (Friend of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

Very good and staff and management and nursing care also.

Reply from Louise Ramage, Home Service Advisor at Barchester Brampton View Care Home

Thank you for taking the time to share your positive experience. We're dedicated to providing the best care for your loved one and your feedback motivates us.

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Review of
Barchester Chacombe Park Beaumont
from Gwyn D (Son of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

Barchester Chacombe Park Beaumont's standard of care is superb. The staff are friendly, professional, polite, helpful, and genuinely care about their residents. We are very happy with our mother to be there, and that she very happy about being there also. It's comforting to know she is well cared for

and her needs are met. I would recommend Barchester Chacombe Park Beaumont without hesitation.

Reply from Shaju Paul, General Manager at Barchester Chacombe Park Beaumont

Thank you for your wonderful five-star review of our home and the care we provide. It is a privilege to have your mother staying with us, I will be sure to share your lovely comments with the whole team here at Chacombe Park.

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Review of
Barchester Chacombe Park Beaumont
from Deborah D (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience

My father was moved to beautiful Barchester Chacombe Park Care Home on a temporary basis after a lengthy stay in hospital. He had complex conditions which the nursing team quickly got to know. They were caring, competent and we were reassured from day one that Dad would be in good hands.
Throughout

Dad's short stay at Chacombe, they treated him and all of our family with warmth, providing timely feedback on how he had been or any concerns.
Sadly, Dad's recovery was not meant to be and he slipped away peacefully whilst at Chacombe. The support provided to our family and Dad in his final days and hours was faultless. His passing was handled with total compassion which will provide us with much comfort in the long term.
We will be forever grateful to the team at Chacombe.

Reply from Shaju Paul, General Manager at Barchester Chacombe Park Beaumont

I speak on behalf of the whole team here at Chacombe Park when I say, it was an honour to care for your father and to have the privilege in providing him and you the care and support needed during his stay. I will be sure to share your thoughtful comments with the whole Chacombe Park family.

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Review of
Barchester Chacombe Park Beaumont
from Clive D (Son of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

Staff make you feel welcome whenever I visit and it's obvious they extended every effort to make the residents as happy and comfortable as possible.
I've walked in to find a staff member holding my mother's hand and everyone is aware of her routine and allow for her personal moods and idiosyncrasies.
Highly

recommended!

Reply from Shaju Paul, General Manager at Barchester Chacombe Park Beaumont

Thank you for your wonderful five-star review and recommendation of our home and the care we provide here at Chacombe Park. We love having your mother staying with us and it's a privilege to get to know her and be in a position to fulfil her needs. I will be sure to share your kind words with the whole team.

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Review of
Barchester Claremont Parkway Care Home
from Michael H (Husband of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Very grateful to Barchester Claremont Parkway Care Home, Kettering, for the help they gave to my wife, who was seriously ill. The staff were excellent, particularly thanks to the general manager and the nurses, in my wife's time of need.
Well done to everyone. Thank you.

Reply from Joanna Mosses, General Manager at Barchester Claremont Parkway Care Home

Thank you so much for your wonderful review of our home and the care we provide. On behalf of myself and the whole team, it was an absolute honour to provide the care your wife needed within Claremont Parkway.

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Review of
Barchester Elm Bank Care Home
from A B (Sister of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

My brother settled well but wish he would interact more. Is encouraged but prefers his own company! So he says.

Reply from Louise Ramage, Home Service Advisor at Barchester Elm Bank Care Home

Thank you so much for your review, we encourage our residents to join in with the group activities that our dedicated team organise in and out of the home. We also provide individual room activities for those resident who may prefer one to one engagements which allows them an opportunity to have the smaller social contact.

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Review of
Barchester Elm Bank Care Home
from V M (Respite Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

The best asset at Barchester Elm Bank Care Home is the wonderful staff. Without exception, everyone is welcoming and cheerful. We witnessed the very caring attitude of one member of staff who was patiently encouraging a resident to try some food. As well as helping them to drink and eat, she offered

several suggestions of varying items, bringing them to the table to try. Although we were only staying for a week, the chefs preordered special dietary requirements and daily checked the suitability of the menus with us. Our break was refreshing and beneficial. It felt as though we were part of a big happy family.

Reply from Louise Ramage, Home Service Advisor at Barchester Elm Bank Care Home

Thank you so much for your lovely review of our home. It is so good to hear your experience of your stay with us and that you found the staff team made your stay positive. We pride ourselves on ensuring the dietary requirements of each individual resident is taken into account.

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Review of
Barchester Elm Bank Care Home
from Jim B (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Mum is extremely well cared for and looked after.
The food is great and coffee and biscuits aplenty at all times.
The entertainment/activities are regular and plentiful and residents are even taken offsite to visit places and things of interest on a regular basis.
All the staff are friendly and caring

so I am comfortable that this is a great place for Mum to see out her remaining days.

Reply from Louise Ramage, Home Service Advisor at Barchester Elm Bank Care Home

Thank you for your lovely review we are very grateful for your feedback. We are delighted to hear that you are happy with the care being provided for your mum at Elm Bank Care Home.

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Care Homes Owned by Barchester Healthcare Ltd in Northamptonshire

Barchester Healthcare Ltd Locations in Northamptonshire (7)

Barchester Healthcare Ltd Reviews in Northamptonshire (820)

Barchester Collingtree Park Care Home

Barchester Collingtree Park Care Home

Barchester Claremont Parkway Care Home

Barchester Claremont Parkway Care Home

Barchester Collingtree Park Care Home

Barchester Brampton View Care Home

Barchester Brampton View Care Home

Barchester Chacombe Park Beaumont

Barchester Elm Bank Care Home

Barchester Elm Bank Care Home

Barchester Elm Bank Care Home

Barchester Elm Bank Care Home

Barchester Brampton View Care Home

Barchester Chacombe Park Beaumont

Barchester Chacombe Park Beaumont

Barchester Chacombe Park Beaumont

Barchester Claremont Parkway Care Home

Barchester Elm Bank Care Home

Barchester Elm Bank Care Home

Barchester Elm Bank Care Home

Awards / Recognitions (14)

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