Barchester Healthcare Ltd in Oxfordshire | 7 Care Homes

Review of
Barchester Southerndown Care Home
from Caroline M (Daughter-in-law of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

All the staff have been very kind and thoughtful to my father-in-law. Each time he comes home from a respite stay with you my father-in-law sings your praises with tears in his eyes and says that if ever we need him to live in a care home he would be very comfortable to return to Sotherndown Care Home

where all staff are so kind.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Hi Caroline Thank you so much for your lovely feedback. Your feedback really matter to us.Kindest regardsShilpa

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Review of
Barchester Oxford Beaumont Care Community
from Sally E (Respite Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

I stayed at The Barchester for four weeks respite following a hip operation. I was in a lot of pain when I arrived and quite scared of the whole situation, but the staff were very caring and kind. Nothing was too much trouble for them and I soon settled in.
I particularly liked how the nurses have

close communication with the local GP in the area and any medical problems can be dealt with very quickly
The facilities are very good and there is entertainment provided during the day if you wish to partake. It is set in nice gardens and you can have coffee outside or have a walk if the weather is good.
The room was nice and I had my own television.
I altogether had a positive experience there, and the staff helped me to recover more of my mobility.
I would highly recommend

Reply from Paulina Pronczyk, Actint General Manager at Barchester Oxford Beaumont Care Community

Thank you for taking the time to provide us with your feedback, Sally. It was a great pleasure to meet you and to offer you care and reassurance after your operation. We understand that moving into a new environment can be daunting. We are very pleased to hear that you found our staff caring and kind, and that you enjoyed your experience at Oxford Beaumont. It would be great to see you again, so please feel free to drop by for tea and cake anytime. Warm regards from Oxford Beaumont Care Community.

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Review of
Barchester Southerndown Care Home
from C B (Friend of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience

This home has a lovely atmosphere of loving care. There has evidently been much attention to detail in the decor inside and the growing vision for the patio garden. Nothing seemed to be too much trouble for the staff in their attitude to both residents and visitors. We came down from Scotland to see

our friend and we're so glad we did. Great visit!

Reply from Sam Roe, CRM at Barchester Southerndown Care Home

Thank you so much for your kind words and thoughtful review. It means a lot to our team to hear that you felt the care and attention we put into creating a welcoming, comfortable environment for our residents and their loved ones. We're so pleased you enjoyed your visit . Sending warm wishes back up to Scotland - we hope to welcome you again soon!

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Review of
Barchester Southerndown Care Home
from L W (Friend of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience

Warm, extremely welcoming + friendly atmosphere throughout. All staff exceptionally caring, thoughtful, patients and kind. Affectionate as well. A wonderfully hospitable care home with delicious, nourishing food. Superb nursing care + expertise. A highly commendable, professional team with excellent

management and admin and reception.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care.

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Review of
Barchester Southerndown Care Home
from M A (Friend of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff are always kind and empathetic. The atmosphere is relaxed and welcoming. My friend is well cared for.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you for your comments about your experience at Southerndown. Our residents' wellbeing is our main priority, and it is great to hear that you are so pleased with the quality of our care.

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Review of
Barchester Oxford Beaumont Care Community
from Janice K (Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

I've been delighted from the beginning last April. This is real home from home. All the staff are respectful + hardworking and kind. Staff at all levels seem to do their best. The home has real character which I love. It is buzzing with activity which I like to join in with when I am well.

Reply from Paulina Pronczyk, Acting General Manager at Barchester Oxford Beaumont Care Community

Thank you for your kind words, Janice. We're pleased that you've settled in well and feel at home. It means so much to us to know that you're enjoying your experience. I'll make sure to share your feedback with the whole team; they'll be really touched to hear it!

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Review of
Barchester Hempton Field Care Home
from Richard L (Respite Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

All staff very cheerful, friendly and helpful. Food excellent and the chefs cover individual needs. The only downside was the lack of maintenance and room being too hot.

Reply from Jocelyn Walang, General Manager at Barchester Hempton Field Care Home

What an amazing comments for the staff which they are very great full and we recruited a head of maintenance which will start soon.

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Review of
Barchester Hempton Field Care Home
from M S (Respite Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

Staff were lovely, helpful and friendly. Freshly prepared food supplied was nicely cooked and varied. Room was comfortable. I had everything I need and would not hesitate to use HFCH again or recommend it to others.

Reply from Jocelyn Walang, General Manager at Barchester Hempton Field Care Home

We are very great full with your lovely comments and we will ensure to be more friendly, caring and meet all your needs while you stay in Hempton.

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Review of
Barchester Southerndown Care Home
from Peter A (Regular Volunteer) published on 7 April 2025

Submitted via Website • Report

Overall Experience

I visited Southerndown Care Home yesterday for the first time. I was made exceptionally welcome by several different members of staff and was very impressed by the renovations that have been done over the past year.
Each area is themed which I am sure helps the residents feel at home, nothing seemed

too much for the staff to deal with. I was surprised at the standard of the rooms both the residents own rooms and the communal rooms. My, obviously outdated, thoughts on what a Care Home is like couldn't be more incorrect as far as Southerndown is concerned.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you for such a great feedback.Kindest regardsShilpa

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Review of
Barchester Glebefields Care Home
from Susan O (Friend of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

My friend has been a resident for nearly 4 years. the quality of her care has not altered, in my opinion since day one. Today was her 90th birthday and together with her daughter and one staff member, in particular, she was given the most wonderful birthday party. She was thrilled. Well done Glebefields.

I would recommend this care home 100%.

Reply from Benazir Shakkir, General Manager at Barchester Glebefields Care Home

Thank you so much for your kind words and for sharing the experience. Our team is committed to provide compassionate, person centered care and it's heart-warming to know the positive impact, we truly appreciate your recommendation and your trust in us.

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Review of
Barchester Middletown Grange Care Home
from S T (Daughter of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

I cannot express enough gratitude for the exceptional care my father has received at Middletown Grange Care Home. The staff are truly amazing-compassionate, attentive, and always going above and beyond to ensure his comfort. The facility is spotless, creating a warm and welcoming environment. During

this difficult time, knowing he is in such caring hands brings our family great comfort. Thank you to the entire team for your kindness and dedication.

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Review of
Barchester Waterside Court Care Home
from Kate M (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

Mum moved permanently to Waterside Court in September 2021. She has dementia and over the past three years there have been significant changes in what she has been able to achieve. She has always appreciated the care and support she receives from all staff (including house keeping and cleaning staff)

and now she is further along her dementia journey this helps her to feel secure with the people she sees routinely. This is so important when life as you once knew it is falling away from you. Mum's ability to enjoy activities is considerably less than it was but she is taken to all the activities, of which there are plenty, and she enjoys them. Enjoyment of being 'in the moment' is vital. From the minute you walk in to Waterside Court you are received with welcoming smiles and are made to feel at home.

Reply from Waterside Court, Senior General Manager at Barchester Waterside Court Care Home

Thank you very much for your kind words. As a team we are very plivileged to have your mum here at Waterside Court and we appreciate all the support you give mum and the care team.

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Review of
Barchester Southerndown Care Home
from Michael T (Brother of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

My wife and I were most impressed by the facilities and care at Southerndown. The staff were experienced and kind. We were most impressed by the ability of the staff to reduce my sister's pain levels that she had endured for many months, if not years. Thank you for your service.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you so much for a positive response. My team would be pleased to hear this feedback.Sorry for your loss and our prayers will be with you always!!!Kindest regardsShilpa

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Review of
Barchester Hempton Field Care Home
from Lawrence S (Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

I feel quite happy and comfortable here at the home. The staff are very friendly at all times. The food is excellent and well presented.
Could do with a little more activities but as I have now got satellite sports, its not too bad.

Reply from Jocelyn Walang, General Manager at Barchester Hempton Field Care Home

We are thankful for the lovely comments and it will help us to improve more in the future, the staff are very appreciated and will continue to provide friendly and comfortable atmosphere in the home.

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Review of
Barchester Hempton Field Care Home
from Neil S (Son of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

Dad has been very happy during his time at Hempton Field Care Home. All of the staff have been lovely. He felt well cared for. He particularly enjoyed the quality of the meals - good home cooking. The friendly atmosphere, a delightful, spacious room and good facilities all created a pleasant environment.

Many thanks for all you did for him. Best wishes.

Reply from Kirsty Hinton, Client Relationship Manager at Barchester Hempton Field Care Home

Thank you so much for taking the time to tell us about your experience at Hempton Field. I am pleased to hear that your Father felt safe and well cared for and that he particularly liked our home cooked food. I will be sure to pass on your comments to the rest of the team. Thank you once again.

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Review of
Barchester Southerndown Care Home
from Pamela H (Sister of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

Overall I have found the service very good.

Reply from Shilpa Nair, General Manager at Barchester Southerndown Care Home

Thank you for your feedback. We would work our best to find what went wrong and what can we do to improveKindest regardsShilpa Nair

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Review of
Barchester Oxford Beaumont Care Community
from Sandra W (Daughter of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum and family were welcomed here and made to feel very comfortable from day 1. Everybody is so friendly and can't do enough for you. Lovely food, lovely people and lovely surroundings. All staff are so caring. My son got married in summer 2023 and the care home staff arranged to assist and get my

mum to the event as a surprise for my son. He cried when he saw his nan as he didn't think she would be there!!!

Reply from Paulina Pronczyk, Acting General Manager at Barchester Oxford Beaumont Care Community

Dear Sandra, Thank you very much for your kind feedback. It is a great pleasure to take care of your mum, and we feel very fortunate to have your family as part of our community. We are glad to hear that you find our staff friendly and caring. We also appreciate your kind comments regarding the quality of our food and the surroundings. It was wonderful to support your mum in participating in the wedding, and we are happy to have contributed to making your son's special day even more memorable! Kindest regards from all of us!

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Review of
Barchester Oxford Beaumont Care Community
from David A (Husband of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience

I consider my wife's care is the best I can get for her. The staff are happy and caring, the rooms are adequate and clean, the chef is fantastic and the new manager is perfectly fit for the job.
Thank you Barchester. I sleep very well at night.

Reply from Paulina Pronczyk, Acting General Manager at Barchester Oxford Beaumont Care Community

Thank you for your valuable feedback, David. We are pleased to hear that our care provides you with peace of mind. Your trust and ongoing support are greatly appreciated, and we remain committed to delivering exceptional service. Best regards, Oxford Beaumont Care Community.

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Review of
Barchester Oxford Beaumont Care Community
from Lorraine H (Daughter-in-law of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience

I think that this is one of the best care homes I have been in the care that my mother-in-law gets is outstanding as is everything else about it.

Reply from Paulina Pronczyk, Acting General Manager at Barchester Oxford Beaumont Care Community

Dear Lorraine, Thank you for taking the time to share your feedback about your experience with our home. We are thrilled to hear that you consider it one of the best homes you have visited. It's wonderful to know that you are pleased with the support your mother-in-law receives. We always strive to improve and provide the best care possible. If you have any suggestions or additional comments, we would love to hear them. Best wishes from Oxford Beaumont Care Community!

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Review of
Barchester Southerndown Care Home
from Zoe W (Granddaughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience

Thank you for providing the care and support to my Grandfather that he needed. As a family we felt like Southerndown was his extended family. My Grandfather was always happy and well cared for. He never complained and was very greatful for all the staff at the care home. Thank you for your love and

kindness over the years.

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Care Homes Owned by Barchester Healthcare Ltd in Oxfordshire

Barchester Healthcare Ltd Locations in Oxfordshire (7)

Barchester Healthcare Ltd Reviews in Oxfordshire (620)

Barchester Southerndown Care Home

Barchester Oxford Beaumont Care Community

Barchester Southerndown Care Home

Barchester Southerndown Care Home

Barchester Southerndown Care Home

Barchester Oxford Beaumont Care Community

Barchester Hempton Field Care Home

Barchester Hempton Field Care Home

Barchester Southerndown Care Home

Barchester Glebefields Care Home

Barchester Middletown Grange Care Home

Barchester Waterside Court Care Home

Barchester Southerndown Care Home

Barchester Hempton Field Care Home

Barchester Hempton Field Care Home

Barchester Southerndown Care Home

Barchester Oxford Beaumont Care Community

Barchester Oxford Beaumont Care Community

Barchester Oxford Beaumont Care Community

Barchester Southerndown Care Home

Awards / Recognitions (14)

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