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Care Homes Owned by Barchester Healthcare Ltd in Shropshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in Shropshire

Only the locations & reviews in Shropshire for Barchester Healthcare Ltd are showing below.

View the details of all 272 locations (with 21399 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in Shropshire (5)

 

5 Care Homes owned by Barchester Healthcare Ltd in Shropshire

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Barchester Hagley Place Care Home

Foldgate Lane, Ludlow SY8 1LS 

9.9 107 reviews
"Mum has been a long-term resident at Hagley Place. They have cared, loved and met her needs as she progressed through all the stages of…"   Read all 107 reviews
Location Type Care Home

Hagley Place Care Home in Ludlow is a purposely-designed home offering residential, nursing and specialised care for challenging conditions such as dementia and Alzheimer's disease. A professional team of carers are trained to the highest standards,… Read more about Barchester Hagley Place Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms from £1,731 / week
Barchester Field House Care Home

Sandford Avenue, Church Stretton SY6 7AA 

9.9 72 reviews
"Mum went in for post op care in Oct 24 and she has Alzheimer's. Field House was highly recommended by a friend of mum's who has made it…"   Read all 72 reviews
Location Type Care Home

The Field House Care Home is a beautiful, cosy residential home in the rolling hills of Shropshire. Church Stretton as a town has recently been voted one of the best places to live in Shropshire, due to its outstanding views and community spirit. The… Read more about Barchester Field House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 20 Rooms from £1,650 / week
Barchester Wheatlands Care Home

Southfield Road, Much Wenlock TF13 6AT 

9.8 92 reviews
"It's never an easy decision to place your loved one in a residential care home, there are so many factors to consider. My mother moved in…"   Read all 92 reviews
Location Type Care Home

Barchester Wheatlands Care Home benefits from a high standard of décor, spacious communal space, landscaped gardens and modern facilities. The Wheatlands provides high quality, round-the-clock general residential care and focused dementia care in the… Read more about Barchester Wheatlands Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 53 Rooms from £1,365 / week
Barchester Mount House & Severn View Care Home

41/43 The Mount, Shrewsbury SY3 8PP 

9.7 107 reviews
"From the very first day, my dad arrived at the home, the staff/management have been exceptional. They are approachable/caring and extremely…"   Read all 107 reviews
Location Type Care Home

Ideally located in beautiful Shrewsbury, the Mount House and Severn View provides first-class nursing and residential care. There is a team of highly qualified and attentive staff, many of whom have worked at the Mount House for many years and there… Read more about Barchester Mount House & Severn View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 58 Rooms from £1,356 / week
Barchester Ottley House Care Home

Corporation Lane, Coton Hill, Shrewsbury SY1 2PA 

9.6 78 reviews
"I have absolutely no regrets about handing my mother's care to the dementia care unit at Barchester Ottley House Care Home, Shrewsbury.…"   Read all 78 reviews
Location Type Care Home

Ottley House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia. They… Read more about Barchester Ottley House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 72 Rooms from £1,465 / week

Barchester Healthcare Ltd Reviews in Shropshire (456)

9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.715) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Field House Care Home

from Jane G (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went in for post op care in Oct 24 and she has Alzheimer's. Field House was highly recommended by a friend of mum's who has made it his permanent home. From the first step in the door I knew it was the place to be. Four months on it has turned out to be such a godsend. For mum she has regained
her physical health, made good friends, got a stable happy safe life with round the clock care from people she respects and likes. She feels the team can't do enough for her and particularly "treat me as normal, even when I do daft things"! My anxiety levels about mum's wellbeing, from when she lived in her own home, have dropped completely and the advice and guidance I've received from the team has been invaluable. They are definitely doing something very right and go the extra mile to make the home caring and fun. They do an incredibly difficult job and mum and I are hugely appreciative.

Reply from Paula Wiggan, Manager at Barchester Field House Care Home

Thank you so much for your review, your mom and yourself always bring a laughter and smiles to the home we enjoy every moment of providing her care.


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Review of

Barchester Mount House & Severn View Care Home

from J V (Stepdaughter of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

First time using a care home for respite - my step-father stayed a week. As he has dementia it was hard to get a reliable opinion from him, but for me it was a positive experience overall, despite an outbreak of suspected norovirus... He was safe, and well catered for by friendly staff.

Reply from Coral Edwards, Senior General Manager at Barchester Mount House & Severn View Care Home

Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Mount House & Severn View. We are so pleased you enjoyed your stay here with us and would welcome you back with open arms should you need us at any point in the future.


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Review of

Barchester Hagley Place Care Home

from Ruth L (Daughter of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a long-term resident at Hagley Place. They have cared, loved and met her needs as she progressed through all the stages of dementia. Sadly Mum passed away recently and again the staff were wonderful in keeping me informed and caring for her up until her peaceful passing. They have been
supportive of my brother and I, we couldn't have chosen a better place. Thank you to all the wonderful staff at Hagley who made Mum as happy and comfortable as possible in her illness.

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Review of

Barchester Wheatlands Care Home

from T C (Daughter of Resident) published on 6 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's never an easy decision to place your loved one in a residential care home, there are so many factors to consider. My mother moved in December 2024 (a difficult day for all concerned), she has mixed dementia and my father could no longer cope.
The support we have received from the team at Wheatlands
has been exceptional. The manager and I, have been communicating for at least 18 months, waiting for the right time and availability. She has listened to me every step of the way, which gave me huge confidence in the fact that Wheatlands would be the right 'home' for Mum.
The members of the team that I have met are friendly, kind and compassionate, they treat everyone with a level of respect that you rarely see these days. I for one can't thank them enough.
At last, I can sit back and relax knowing that Mum's needs are being met and that the team will also keep an eye on my father for me as he is a 'regular' visitor.

Reply from Lea-Ann Littler, Senior General Manager at Barchester Wheatlands Care Home

Many thanks for this wonderful review. It is so reassuring to know that you felt supported by the team during this difficult time of choosing a suitable home for your loved one. We thank you for your feedback as it is so important for other families going through a similar experience to see how understanding and supportive we are as a team.


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Review of

Barchester Ottley House Care Home

from Catherine H (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been really happy with the care our mother has received at Barchester Ottley House Care Home. The staff are fantastic! All deserve praise (and a pay rise!) Thank you.
Only issue is with a potential urine infection Mum has which seems to be taking a long time to diagnose - GP issue.

Reply from Kuda Munyira, General Manager at Barchester Ottley House Care Home

Thank you for your review, we will continue to strive for the best care for Mum.


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Review of

Barchester Ottley House Care Home

from P G (Son of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have absolutely no regrets about handing my mother's care to the dementia care unit at Barchester Ottley House Care Home, Shrewsbury. Both the nursing staff and the care assistants were friendly, approachable and conscientious in the way they looked after my mother. As her condition deteriorated,
they altered their approach and kept the family aware as to why they were making these changes.
At all times, the staff did their utmost to make her last days as comfortable as possible. I could not ask for more.

Reply from Kuda Munyira, General Manager at Barchester Ottley House Care Home

Thank you for the review, we are happy you were pleased with Mum's care while she was with us, it was an honour to care for her, she will be greatly missed by the Ottley House Family.


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Review of

Barchester Ottley House Care Home

from Kay K (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum lived at Barchester Ottley House Care Home for over three years and I visited her nearly every day. Mum had been fiercely independent but due to the level of care and compassion shown to her, she came to view Ottley as her home and often described herself as "happy", which is amazing bearing in
mind her health was failing. I came to know the nurses and carers and watched them working collaboratively and with good grace and this created a positive atmosphere in the home. The excellent nurses fought for Mum for investigations, pain relief and review because the GPs were sometimes difficult to pin down. Some of them phoned me after their shift to let me know that Mum had settled when I had been worried. If I ever thought there was an issue (and there were very few) the nurses would listen to me and sort it. The respectful attitude shown by the carers preserved her dignity and individualism and there was much humour. They would chat and laugh with her and comfort her when needed.

Reply from Kuda Munyira, General Manager at Barchester Ottley House Care Home

Thank you for the review, Mum will be missed greatly at Ottley House, it was a great privilege for us to care for her.


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Review of

Barchester Ottley House Care Home

from Stuart M (Husband of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter and I looked at many homes and whilst Barchester Ottley House Care Home is a 2-hour drive - or 2.5 train journey for me - we are very confident that we made the right decision.

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Review of

Barchester Mount House & Severn View Care Home

from Noel O (Son of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first day, my dad arrived at the home, the staff/management have been exceptional. They are approachable/caring and extremely helpful in any needs my dad should need. I would highly recommend this nursing home.

Reply from Mount House & Severn View, Care home at Barchester Mount House & Severn View Care Home

Thank you for your kind words, I will endeavour to ensure the whole team is aware of your lovely review.


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Review of

Barchester Hagley Place Care Home

from Eileen T (Resident) assisted by family/friend published on 30 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had an incident where I fell and broke my hip a couple of weeks ago and I could not have had better care than I have received at Hagley Place. They are the best.

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Review of

Barchester Mount House & Severn View Care Home

from Lesley P (Daughter of Resident) published on 30 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father needed expert help after some years, suffering with Lewy body dementia, and his year spent at Barchester The Mount House & Severn View Care Home was filled with respectful care, good humour and empathy, whilst he became genuinely fond of the characters within the home - the carers were filled
with positivity, kindness and patience.
Our experience, as a family, has been a very positive one, given the sad decline of my beloved father, his ill health. We lost Dad after several days of palliative care in his room. The Mount was brilliant - thank you.

Reply from Mount House & Severn View, Care home at Barchester Mount House & Severn View Care Home

Thank you for your kind words, I will endeavour to ensure the whole team is aware of your lovely review.


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Review of

Barchester Field House Care Home

from L W (Daughter of Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable home. Dedicated staff. Mum is very well cared for and enjoys the food and activities.

Reply from Paula Wiggan, Manager at Barchester Field House Care Home

Thank you so much for your kind review, we enjoy every moment of having Mom in the Field House family and listening to her wonderful stories.


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Review of

Barchester Ottley House Care Home

from G G (Daughter of Resident) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled in very well to life in Barchester Ottley House Care Home. With the care of staff, she has regained some of the weight lost prior to moving into residential care.
The staff have been extremely kind and helpful towards my mother, for which I am very grateful.

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Review of

Barchester Hagley Place Care Home

from Samantha D (Daughter of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Barchester Hagley Place Care Home since February 2024. We were all very reluctant to place Mum in residential care but she was no longer safe at home and since she has been there, we have been nothing but impressed with the level of support and care at Hagley Place. The individual
support they have given Mum has been incredible and this also extends to the support they have given us when things have been difficult. We are always made to feel welcome when we visit Mum and the fact that we can take our dogs in to see her has made a huge difference to her. There always seem to be people around and different activities going on for the residents and their families. I can't say enough good things about the staff there, every one of them does an amazing job.

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Review of

Barchester Ottley House Care Home

from Pamela D (Friend of Resident) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is helpful and look after my friend with kindness. Keep him clean and out of pain. Would recommend to everyone.

Reply from Kuda Munyira, General Manager at Barchester Ottley House Care Home

Thank you for your valuable feedback, we greatly appreciate taking your time to complete the review.


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Review of

Barchester Mount House & Severn View Care Home

from M N (Husband of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Barchester The Mount House & Severn View Care Home since August this year. I'm very pleased with the way that the staff at Mount House have responded to my wife's needs they have ensured that she is able to participate in the activities, the activities are available each
day, she loves singing and listening to music and these activities have really helped my wife to retain her ability to respond to music. All the staff have been kind and helpful and I'm extremely pleased with the way Mount House is looking after my wife.

Reply from Mount House & Severn View, Care home at Barchester Mount House & Severn View Care Home

Thank you for your kind words, I will endeavour to ensure the whole team is aware of your lovely review.


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Review of

Barchester Ottley House Care Home

from Deirdre M (Daughter of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with Barchester Ottley House Care Home. The facilities are excellent, clean and in good repair. The staff are professional, friendly and approachable and always willing to listen to and answer any concerns. My mother has been very happy here and loves the staff and her room.
I would recommend Ottley to anyone.

Reply from Kuda Munyira, General Manager at Barchester Ottley House Care Home

Thank you for your feedback. This is inspiring and motivating to our team, we want to continue to provide quality care in the home for our residents and ensure every moment is memorable.


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Review of

Barchester Wheatlands Care Home

from C H (Friend of Resident) published on 18 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited a long term friend and found the home to be warm and friendly. Greeted at reception and offered a warm drink and slice of cake. Staff very friendly and approachable. Would highly recommend this home.

Reply from Lea-Ann Littler, Senior General Manager at Barchester Wheatlands Care Home

Hello and many thanks for this lovely review you have provided. May I thank you for the time it has taken and reassure you that any review we receive is taken seriously. We shall look into the areas that have not scored so highly and will ensure actions are taken to ensure we continue to provide the best service to our residents and families. Kind regards, Lea-Ann.


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Review of

Barchester Field House Care Home

from John A (Friend of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Community lunch - excellent food, lovely atmosphere. Thank you for your support of local groups.

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Review of

Barchester Mount House & Severn View Care Home

from Jennifer S (Wife of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He has been so much happier since coming here, treated with the utmost kindness. Thank you.

Reply from Tina Cresswell, Customer Relationship Manager at Barchester Mount House & Severn View Care Home

Once in a while, a review really stands stands out and I'd like to thank you for taking the time to share two of the most important aspects of being a resident at Mount House; that your husband is happy and treated with kindness. The two go hand in hand and I will be enjoy passing on your comments to everyone at Mount House, as this feedback is essential to them and always gives everyone a boost. Thank you again, your review is greatly appreciated.


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Awards / Recognitions (14)

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