Care Home Owned by Barchester Healthcare Ltd in South Gloucestershire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Barchester Healthcare Ltd in South Gloucestershire

Only the locations & reviews in South Gloucestershire for Barchester Healthcare Ltd are showing below.

View the details of all 272 locations (with 21399 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in South Gloucestershire (1)

 

1 Care Home owned by Barchester Healthcare Ltd in South Gloucestershire

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Barchester Kingswood Court Care Home

220 Soundwell Road, Kingswood, Bristol BS15 1PN 

9.9 68 reviews
"Overall I'm very happy with Mum's care and most importantly, Mum is happy each time I visit. The activities that involve music Mum really…"   Read all 68 reviews
Location Type Care Home

Kingswood Court Care Home is located in a quiet residential suburb in Kingswood, Bristol. The team offer residential care for people who need help with daily tasks, nursing care for those who have complex medical needs, and respite care to give family… Read more about Barchester Kingswood Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms from £1,350 / week

Barchester Healthcare Ltd Reviews in South Gloucestershire (68)

9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.715) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Kingswood Court Care Home

from Gill H (Daughter of Resident) published on 26 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Overall I'm very happy with Mum's care and most importantly, Mum is happy each time I visit. The activities that involve music Mum really enjoys.

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Review of

Barchester Kingswood Court Care Home

from Paul F (Son of Resident) published on 7 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the level of care, commitment of staff, kindness and friendliness.

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Review of

Barchester Kingswood Court Care Home

from Sue N (Daughter of Resident) published on 7 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has settled really well at Kingswood Court. I cannot thank the staff enough. They keep me fully informed and are kind, considerate and respectful both to mum and us as a family.

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Review of

Barchester Kingswood Court Care Home

from Mary M (Sister-in-law of Resident) published on 2 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law had his 90th birthday party here which you organised. The tea was lovely and he had a gorgeous birthday cake. Nothing was too much trouble for all the lovely, caring staff.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you very much for your kind words! We are thrilled the birthday celebration was special, it's an honour to create memorable moments for our residents. Your feedback and support is much appreciated!


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Review of

Barchester Kingswood Court Care Home

from Iris D (Partner of Resident) published on 30 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Client came in as an 'emergency' so I didn't view the home in advance.
I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food!
My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request.
Overall,
great.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you for your wonderful feedback! We are delighted you had a positive experience. Our team works hard to provide exceptional care and a welcoming, supportive atmosphere for everyone.


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Review of

Barchester Kingswood Court Care Home

from Dawne H (Friend of Resident) published on 19 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Was a social worker in Devon before retirement and have visited lots of residential homes. Barchester Kingswood Court Care seems exceptionally good. Brilliant staff are fantastic.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you very much for your lovely review, we are happy to hear you find our home exceptional! We are very lucky to have such dedicated and compassionate staff. Once again thank you.


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Review of

Barchester Kingswood Court Care Home

from David L (Son of Resident) published on 1 October 2024
Overall Experience  Overall Experience 5.0 out of 5

I visited Mum for the first time yesterday since she moved to Barchester Kingswood Court Care Home.
I already knew that she was happy and cared for.
I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful.
I
spent a number of hours with Mum and was impressed by the atmosphere, equipment, surroundings and cleanliness.
Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused".
I am so happy that Mum has finally settled in a lovely, happy, caring home.
Many thanks, I look forward to visiting Mum again soon.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingswood Court Care Home

Thank you for your kind words! We are thrilled to hear about your positive experience. Our team is dedicated to providing compassionate care and creating a warm, supportive environment. We are looking forward to welcoming you again soon!


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Review of

Barchester Kingswood Court Care Home

from Margaret D (Wife of Resident) published on 23 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband has been here for three months and I am very impressed with the care he has been given. The staff are very caring and look after him well.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you so much for taking the time to give feedback on Kingswood Court; the team will be so pleased with your comments as they do all they can to make it a home-from-home here.


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Review of

Barchester Kingswood Court Care Home

from Gabrielle T (Granddaughter of Resident) published on 9 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Thank you for being so good and patient with my nan. Amazing staff.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you for the lovely feedback and I will share it with our team.


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Review of

Barchester Kingswood Court Care Home

from Lucy T (Daughter of Resident) published on 9 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care given to my mum.
Very patient.

Reply from Barchester Kingswood Court Care Home, Administrator at Barchester Kingswood Court Care Home

Thank you for your review. We are delighted to learn how happy you are with the care given to your mum.


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Review of

Barchester Kingswood Court Care Home

from Barbara B (Daughter of Resident) published on 20 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I feel happy and secure, well cared for. Staff are friendly and helpful.

Reply from Mathan Balasubramaniyan, General Manager at Barchester Kingswood Court Care Home

Thank you for taking the time to give us such lovely feedback.


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Review of

Barchester Kingswood Court Care Home

from I G (Son of Resident) published on 16 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Father has improved since being admitted.

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for providing a review. We are glad to learn your father has improved since being admitted to Kingswood Court.


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Review of

Barchester Kingswood Court Care Home

from Michelle C (Granddaughter of Resident) published on 16 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Amazing care provided for my nan. Staff are always polite and willing. Couldn't ask for a better home.

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your kind review. We are so pleased to learn you've found your nan's care to be amazing and that staff have been polite and helpful.


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Review of

Barchester Kingswood Court Care Home

from Pep E (Friend of Resident) published on 6 May 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff in this care home are multinationals and that encourages diversity. I always meet my friend in good spirit and this testifies to the comfortable, safe and friendly environment in Barchester Kingswood Court Care Home.
The staff. especially the carers I have encountered. are so nice, courteous
to the residents and guests; sometimes this is the worry when you have a loved one under the care of others but their attitude to work showed that my dear one is being respected and cared for.
They also have a beach room, that is the happy place for my loved one. This is where they have their daily activities and exercise. It is such a social place.
I thank all the staff and management of this care home, bravo!

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your kind review. We're so happy to learn you've found our staff to be courteous and that you feel the environment in our home is friendly, safe and comfortable.


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Review of

Barchester Kingswood Court Care Home

from Brian J (Friend of Resident) published on 25 April 2024
Overall Experience  Overall Experience 4.0 out of 5

On entering the front door the ambience is excellent, clean and fresh with welcoming staff.
To reach our friend who suffers from dementia the access security via the main door, stairs and corridor was efficient and sound and the room itself was clean and airy.
On the first (of 2) occasions we visited
the corridors and room were fresh-smelling though the second time there was some odour from bodily functions; perhaps understandable if very recent before any action could be taken, but the star reduction is entirely for that reason.
The staff were kind and attentive and looked after our friend and ourselves exceedingly well. All in all, the home is heartily recommended for the care it gives.

Reply from Admin Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. It is great to know that you heartily recommend our home. We're pleased to know you've found our staff welcoming, and that you and your friend were looked after exceedingly well.


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Review of

Barchester Kingswood Court Care Home

from J P (Relative of Resident) published on 11 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, friendly and fantastic food.

Reply from Admin Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. We are pleased to learn you've found our staff to be friendly, and our food to be fantastic.


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Review of

Barchester Kingswood Court Care Home

from Susan W (Friend of Resident) published on 1 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I wish that my mother had come to this home, it is spotless and never once have I smelt anything but a lovely aroma.
Lovely food!

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. We are glad to learn you've found our home to have a lovely aroma.


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Review of

Barchester Kingswood Court Care Home

from Chris H (Son of Resident) published on 6 February 2024
Overall Experience  Overall Experience 5.0 out of 5

As always, I am delighted with the care my mother has been receiving. The improvements to Barchester Kingswood Court Care Home have been outstanding and overall, I could not wish her to be in any other residence of nursing care.

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. We are so pleased to learn you're delighted with the care your mother has received.


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Review of

Barchester Kingswood Court Care Home

from Stephanie H (Granddaughter of Resident) published on 26 January 2024
Overall Experience  Overall Experience 5.0 out of 5

This care home does everything and more for my grandparents. They arranged a day out for my gramps with the police, sat in the car and took him out in it. To see his face so happy is everything and more. The level of care and patience that they have for them both is incredible and we as a family are
so very grateful.

Reply from Admin Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your kind review. We were so happy to arrange this special day out for your grandfather and are delighted to learn how happy this made him.


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Review of

Barchester Kingswood Court Care Home

from Jeanette N (Daughter of Resident) published on 16 January 2024
Overall Experience  Overall Experience 5.0 out of 5

Father has been well looked after. 100% improvement in his attitude, movement and response. Very well looked after overall.
Staff are excellent, helpful and kind.

Reply from Kingswood Court Team, Administrator at Barchester Kingswood Court Care Home

Thank you so much for your review. We are glad to learn your father has improved so much since moving to Kingswood Court and that you've found our staff to be helpful and kind.


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Awards / Recognitions (14)

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