Only the locations & reviews in Staffordshire for Barchester Healthcare Ltd are showing below.
View the details of all 272 locations (with 21399 reviews) owned by Barchester Healthcare Ltd
Stafford Road, Lichfield WS13 8JD
"My Dad and his partner spent a week in respite care at The Spires. The room, facilities, food and staff were all A1. The anticipated…" Read all 107 reviews
The Spire Care Home in Lichfield, Staffordshire and has been specifically designed to provide high-quality residential care to the elderly, including those individuals living with dementia including Alzheimer's disease. This 70 bed home is close to… Read more about Barchester The Spires Care Home
Heathside Lane, Goldenhill, Stoke-on-Trent ST6 5QS
"My family and I were extremely impressed with the level of care given to my wife while in Barchester Lawton Rise Care Home. The staff, from…" Read all 57 reviews
Lawton Rise is a purpose-built specialist nursing centre for residents living with dementia and cognitive impairment – situated close to the amenities of Goldenhill, near Stoke on Trent. The 62 bedrooms, mostly en-suite, are all equipped for those requiring… Read more about Barchester Lawton Rise Care Home
Hall Lane, Hilderstone, Stone ST15 8SQ
"Fantastic caring staff my Dad is very settled and happy. They accommodate his specific requests and facilitate regular communication for…" Read all 108 reviews
Hilderstone Hall care home provides care in a magnificent Grade II listed building set in nine acres of breathtaking grounds. They provide first-class 24-hour nursing and residential care alongside expert care for people with dementia in their Memory… Read more about Barchester Hilderstone Hall
Submitted via Website • Report
Reply from Melanie Fenton, General Manager at Barchester Hilderstone Hall
Thank you for your kind words regarding the care that your Dad receives at Hilderstone Hall. Your Dad is a pleasure, he changes his hat to match the seasons, Straw hat for when the sun is shining and his Trilby hat for when it is a dull day. We will feedback your positive review to the whole team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Amy Doyle, General Manager at Barchester The Spires Care Home
Thank you for your review. We are very proud of our caring carers and the delicious food and we're glad to see you agree!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Melanie Fenton, General Manager at Barchester Hilderstone Hall
Thank you for taking the time to share your review with us, we really appreciate all comments we receive so we can continuously improve our service. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Amy Doyle, General Manager at Barchester The Spires Care Home
Thank you for your lovely review, We are so pleased that your dad and his partner enjoyed their stay and we hope they will come back soon!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Ula Muskus, Operations Manager at Barchester Lawton Rise Care Home
Thank you very much for your lovely words about our home and the team. It was such a pleasure to care for your mum. I will ensure your feedback is passed on to the whole team. We are all thinking of you and sending our warmest wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Amy Doyle, General Manager at Barchester The Spires Care Home
Thank you so much for your review. I am so pleased that your mom has settled well with us, it is a pleasure having her with us! We have so enjoyed getting to know not only your mom but also you and your family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home
Thank you so, so much for your lovely words about our home and team. It was such a pleasure to care for your mum and to get to know you and your family. I will ensure your feedback is passed on to the whole team. We are all thinking of you and sending our warmest wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home
Thank you so much for your review. We value all feedback and work hard to deliver high standards of quality care and a warm, inviting atmosphere at all times. I will pass on your feedback to the team, it will mean so much to all of them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home
Thank you so much for your lovely review. I will make sure your feedback is passed on to the team as it is always greatly valued and a fantastic indicator of the hard work and dedication they put into their roles. We are so glad that you are happy with the care and services that we provide.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Amy Doyle, General Manager at Barchester The Spires Care Home
Thank you so much for your review. We are pleased you enjoyed your visit to us and hope your friend enjoyed their stay also. We hope to welcome you back to see us soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Amy Doyle, General Manager at Barchester The Spires Care Home
Thank you so much for your kind review. We always look forward to your mom coming to visit us and look forward to welcoming her back!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Melanie Fenton, General Manager at Barchester Hilderstone Hall
Thank you so much taking the time to write such a lovely review of your experience at Hilderstone Hall. The team are passionate about getting to know all our Residents, including their birthdays and making sure we celebrate these special events. I will share your positive comments with the team and we look forward to welcoming you back to Hilderstone Hall again soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Amy Doyle, General Manager at Barchester The Spires Care Home
Thank you so much for your review. We are so pleased that you have enjoyed visiting your friend here and we look forward to your next visit! It is a privilege to care for your friend, and he is such a big part of our family here.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Amy Doyle, General Manager at Barchester The Spires Care Home
Dear Helen-Lesley, we are so pleased that you enjoyed your stay with us and that you were pleased with the care you received. It was a pleasure to have you and we were all so impressed by your painting! Thank you again, hopefully, we will see you soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Amy Doyle, General Manager at Barchester The Spires Care Home
Thanks for your review and your kind words regarding our staff. We're sorry you're not fully satisfied with your experience at our home. I can see that you received a response to your concerns on 7 August as part of our complaints process. If you feel that your concerns haven't been fully addressed and would like to escalate them, please reach out to us at feedback@barchester.com and we'll see how best we can help you. Kind regards Barchester's Feedback Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Melanie Fenton, General Manager at Barchester Hilderstone Hall
Hi Anna. Thank you for your kind review and that you feel, overall, that the home was well above your expectations. I am pleased that we were able to meet your Italian dietary requirements for yourself and your friend. The residents really enjoyed the entertainment that he provided. Wishing you good health for the future and hopefully, we will see you again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Amy Doyle, General Manager at Barchester The Spires Care Home
Thank you so much for your kind words. I am so pleased that your mom was so happy here and it was a privilege to care for her. We are very proud of our wonderful staff team and will pass on your compliments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Loading
Loading events
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Healthcare Ltd to verify any information. View our terms and conditions. Barchester Healthcare Ltd has a Platinum Service – more info.