Barchester Healthcare Ltd in Warwickshire | 3 Care Homes

Review of
Barchester Cherry Trees Care Home
from Phil S (Son of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience

Wow, Cherry Trees really sets a high standard of loving care and fun. I never cease to be impressed by the wide variety of events they lay on for the residents. Add to that the nursing care is excellent. Nothing is too much trouble for any of the wonderful team here, thank you all so much for looking

after my lovely Mum so well.

Reply from Debbie Osborne, General Manager at Barchester Cherry Trees Care Home

Thank you for your lovely comments it is an absolute pleasure to care for your mum and our priority is always our residents. Debbie

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Review of
Barchester Overslade House Care Home
from Shirley T (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

Brilliant place for our mum to stay.
This is mum's third visit to Overslade House whilst we go on holiday. Mum thoroughly enjoys her stay with the staff at the home from home. She has Alzheimer's and leaving her with other people was quite a daunting task especially as she lives with me usually.

Mum loves the atmosphere and the staff are brilliant. Her guests are always made to feel welcome and she loves joining in the activities. God willing, mum will be staying at Overslade on more dates in the future. Keep up the good work all.

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Review of
Barchester Overslade House Care Home
from A B (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

After an initial transfer from hospital late December, our mother has settled and generally improved over the last few months due to the kind and caring expertise and perseverance of all the staff. The manager on duty and staff always have time for family visitors and the overall atmosphere is welcoming

and friendly.

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Review of
Barchester Overslade House Care Home
from M E (Daughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

Overslade the family found a wonderful place for our father to be in. The food has improved but could they take red cabbage off the menu no one really likes it. Try green cabbage, perhapes the staff (kitchen) or the chef could get to speak to the families. Variy the meals a little. We would recommend

Overslade House the staff are marvelous I miss them. We moved Dad to a home near where I live he will miss them too.

Reply from Violetta Baesu, General Manager at Barchester Overslade House Care Home

Thank you, for your comments about Overslade House. We appreciate you taking the time to give feedback and letting us know how we are doing. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We have also acknowledged the improvements you have suggested to better the home, and will pass these comments on. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.

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Review of
Barchester Overslade House Care Home
from Paul H (Son of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

After reading reviews, I decided to take my mother and have a look around Barchester. My mother suffers from advanced dementia, but I wasn't sure how she would react. Within an hour or so, you'd of thought she'd been a resident there for a while. She took to all the staff straight away, and was more

than happy to stay that day. All the staff there are fantastic, nothing too much trouble. Ive now got piece of mind that my mother is very well looked after there. Thank you to all at Barchester.

Reply from Violetta Baesu, Senior General Manager at Barchester Overslade House Care Home

Thank you, Paul, for letting us know how we are doing at Overslade House. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review of
Barchester Cubbington Mill Care Home
from R P (Son of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

My father had the pleasure of a respite session here in 2019 and the care, attention and overwhelmingly friendly experience made the decision to move here as a resident, 6 years later, an easy one. The support this week has, once again, been exemplary leaving both my father + myself with peace of mind.

It is very comforting to head back overseas knowing my father is extremely happy. To say goodbye this trip was easy, as he was beaming as he said "thank you so much for getting me back here". This is all down to the staff, the surroundings + constant attention to detail.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

I would like to take the opportunity to thank you for this wonderful feedback. We always work so hard to ensure residents are well cared for and treated with respect and when we receive feedback like this it makes it all worth while.

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Review of
Barchester Overslade House Care Home
from F H (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

My parents now live in Overslade House and have been here over a year now. as a fmaily we are very happy with the care they are given
on Sunday 2nd March it was my dad's 84th Birthday, and Overslade went above and beyond to make sure my dad had a lovely birthday the coffee shop was decorated beautiful,

and a big thanks to the chef for the wonderful food, the chef also came to see us to make sure we were happy with everything. Well done Overslade.

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Review of
Barchester Overslade House Care Home
from F J (Friend of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

We were very impressed by this care home. The cleanliness was excellent. The staff very friendly. The friend we came to visit was confined to bed and the care he received was excellent. Staff seemed to be well trained.
The quality of the food seemed very good.
We were also offered drinks, and when

the staff heard we were travelling home (2hrs+_ on the second visit, we were given sandwiches etc.

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Review of
Barchester Cubbington Mill Care Home
from Shannon H (Granddaughter of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

I can't explain how anxious I was when I realised my Grandmother needed respite, as soon as I knew that the staff were kind and compassionate. From the moment I rang to enquire and the support I received I know it was the place for us. The assistance with transporting her to the home, with care we received

as soon as we arrived put us both at complete ease. Thank you!

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Review of
Barchester Cubbington Mill Care Home
from Sally W (Daughter of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

I can't thank everyone enough for the care, the girls (carers) are fantastic. No Negatives what-so-ever! me and my sister see that everyone is so kind!

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Review of
Barchester Cubbington Mill Care Home
from C G (Daughter of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience

My dad came from a hospice to Barchester Cubbington Mill Care Home in September. Even though he was only there until the end of October when he sadly died, I cannot thank them enough. The staff will always hold a special place in my heart and eased my anxiety of him going into a care home. Even in those

short weeks, I knew my dad was safe and well looked after and more importantly, I felt included and could visit anytime, even stay with him which was really important to me. There is always someone to offer you support and words of advice and comfort and I will never forget any of them. They truly are angels.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home and the quality of care in all areas. We are passionate about delivering the highest standard of end of life care, not only for the resident but for their loved ones too. We will share your kind words with the team.

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Review of
Barchester Overslade House Care Home
from K W (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

I had to book my mum into short-term respite care at fairly short notice after she moved out of her house, before her assisted living flat was ready for her to move into. We had no previous experience of care home facilities. The manager and deputy manager were so incredibly helpful and kind. They are

very experienced and really helped me with making decisions as to what was best for my mum. All the rest of the staff, from the admin team to the wonderful carers, nurses, catering staff and entertainment team, were all amazing and always approachable. They were kind, patient, friendly and supportive to both my mum while she was in unfamiliar surroundings and to me and the rest of the family. The food was lovely and the whole place was always extremely clean and tidy.
I would recommend Overslade House and their wonderful care to anyone.

Reply from Helen Levine, Administrator at Barchester Overslade House Care Home

Thank you so much for your lovely review of our home and staff. At Overslade House we always strive to deliver the best possible care to our residents and it gives us great pleasure and pride to know we made your mums stay with us such a happy one.

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Review of
Barchester Cherry Trees Care Home
from Richard B (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

My mum has been cared for at Barchester Cherry Trees Care Home for several months now. The care she receives is second to none, nothing is too much trouble for any of the staff and she is always treated as one of the family and not a resident.
The facilities are very homely and the food has good reviews

from my mum.
She always enjoys the daily activities, which are varied and they are made more special by the activities lead. My mum says she's lovely and always smiley. Thank you to all the staff.

Reply from Debbie Osborne, General Manager at Barchester Cherry Trees Care Home

Thank you for your review and it is lovely to hear that your mum is well settled. I will pass your kind comments on to the staff, Debbie.

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Review of
Barchester Overslade House Care Home
from J S (Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

The staff and manager are very helpful and kind!

Reply from Helen Levine, Administrator at Barchester Overslade House Care Home

It makes us very happy at Overslade House to receive such a great review from our residents and that you are continuing to enjoy your life in our home.

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Review of
Barchester Overslade House Care Home
from C D (Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

The staff are wonderful. Lovely to be here.

Reply from Helen Levine, Administrator at Barchester Overslade House Care Home

Thank you for your lovely review. We are very pleased that you are enjoying your life at Overslade House. Our staff are always on hand to make sure you receive the best possible care. Thank you again.

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Review of
Barchester Overslade House Care Home
from A R (Son of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

Fantastic staff.
House is very clean.
Management team always welcome you and advise and help.
I have mentioned to a friend with elderly parents to consider putting their loved ones into Barchester Overslade House Care Home for peace of mind.

Reply from Helen Levine, Administrator at Barchester Overslade House Care Home

Thank you for such lovely comments. It is very rewarding to know that our staff are making your loved ones' stay at Overslade House a great experience and that you now have peace of mind to know your loved one is being well cared for.

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Review of
Barchester Cubbington Mill Care Home
from Stuart B (Respite Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

Large, pleasantly situated home on the outskirts of Leamington Spa.
En-suite for room was dated and had no shower socker.
Carers extremely caring and hepful.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

We appreciate all feedback received and will share with the team here at Cubbington Mill. We hope to be able to help again in the future.

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Review of
Barchester Cherry Trees Care Home
from H O (Granddaughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My family and I recently celebrated what would have been my grandad's 80th birthday at Barchester Cherry Trees Care Home where my grandma is a resident. The room we were able to use was perfect, the food the home provided was amazing, it tasted delicious and there was plenty of it for all 15 of us!

The staff go above and beyond to accommodate and ensure everything is running as you wish. Our family all commented on how clean the home is and how friendly all of the staff are. We can't thank everyone at the Cherry Trees enough for their help in arranging this and the work they do every day to look after the residents, including my gran! Thank you all.

Reply from Carly Marshall, Lead Activities at Barchester Cherry Trees Care Home

Thank you for your kind review and I have passed on your thanks to the team. We appreciate you taking the time to share your positive feedback. The team at Cherry Trees will continue to ensure that she is cared for and thank you for allowing us to care for her.

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Review of
Barchester Cubbington Mill Care Home
from Brian B (Respite Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

Three weeks respite care.
Well-worth stay. Excellent food and care. Staff are very friendly and helpful. Even celebrated birthday with beautiful cake, share with staff. Not expected.
Bedroom rather small but kept clean etc. Difficult for working on computer.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for leaving such a lovely review regarding your respite stay. We value all feedback and it will be shared with the team. We look forward to welcoming you back again in the future.

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Review of
Barchester Cherry Trees Care Home
from Patrick C (Son of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

Mum was cared for in Barchester Cherry Trees Care Home for twenty-three months, throughout that time her care was exemplary, especially as she became more physically frail. I was impressed by how she was always seen as an individual and not a "bed" or "room" by staff. I was touched that, at Cherry Trees,

the care extended to me, as Mum's son, and the acknowledgement that moving a relative into care is challenging. As Mum became more frail, the staff used their vast experience to recognise and support me with my struggles with her changing circumstances.
It was great to be encouraged to personalise Mum's room and I think it definitely became her safe space towards the end of her life. I feel we did our best for Mum and that Cherry Trees did the same making her safe and comforted in the last two years of her life.
I would have no hesitation in recommending Cherry Trees as a place to live.

Reply from Debbie Osborne, General Manager at Barchester Cherry Trees Care Home

Thank you for your kind review and I have passed on your thanks to the team. It was a privilege to care for your mum and to ensure that the last few years of life were comfortable and enjoyable.

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Care Homes Owned by Barchester Healthcare Ltd in Warwickshire

Barchester Healthcare Ltd Locations in Warwickshire (3)

Barchester Healthcare Ltd Reviews in Warwickshire (428)

Barchester Cherry Trees Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Cubbington Mill Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Cubbington Mill Care Home

Barchester Cubbington Mill Care Home

Barchester Cubbington Mill Care Home

Barchester Overslade House Care Home

Barchester Cherry Trees Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Overslade House Care Home

Barchester Cubbington Mill Care Home

Barchester Cherry Trees Care Home

Barchester Cubbington Mill Care Home

Barchester Cherry Trees Care Home

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