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Care Homes Owned by Barchester Healthcare Ltd in West Yorkshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd in West Yorkshire

Only the locations & reviews in West Yorkshire for Barchester Healthcare Ltd are showing below.

View the details of all 272 locations (with 21399 reviews) owned by Barchester Healthcare Ltd

Barchester Healthcare Ltd Locations in West Yorkshire (2)

 

2 Care Homes owned by Barchester Healthcare Ltd in West Yorkshire

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Barchester Cookridge Court Care Home

Iveson Rise, Lawnswood, Leeds LS16 6NB 

9.9 87 reviews
"I visited my mum's best friend. I met her in the main entrance where we sat and chatted for an hour. My mum's friend was waiting for me in…"   Read all 87 reviews
Location Type Care Home

Cookridge Court Care Home in Leeds is a residential care home for older people that provides specialist support to people suffering from dementia. The home is surrounded by woodlands and offers a wide range of activities that reflect residents' interests… Read more about Barchester Cookridge Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 96 Rooms from £1,306 / week
Barchester Spen Court Care Home

Railway Street, Heckmondwike WF16 0ND 

9.8 127 reviews
"Mum was really going down hill fast and needed extra care which we couldn't provide at home , after five weeks at Spen Court she is…"   Read all 127 reviews
Location Type Care Home

Spen Court is a modern, care home with views of the Spen Valley Greenway with residential and dementia care units and a team of professional care staff tending to resident needs. The home offers palliative, dementia, respite and residential care. Bedrooms… Read more about Barchester Spen Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 45 Rooms from £1,311 / week

Barchester Healthcare Ltd Reviews in West Yorkshire (214)

9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.715) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Spen Court Care Home

from S J (Son of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was really going down hill fast and needed extra care which we couldn't provide at home , after five weeks at Spen Court she is blooming
Up & dressed eating regular beautifully cooked meals she has a new interest in life & what is going on around her
The staff are marvellous & can't do enough
for her
As a family we would recommend Spen Court to anyone with an elderly relative who needs extra care

Reply from Paula Pearson, GM at Barchester Spen Court Care Home

Thank you so much for your lovely review.I am so pleased that mum is doing so well and has found a new lease of life. The staff all do amazingly well and actively promote a positive sense of wellbeing throughout the home to all our residents.Thank you once again i always appreciate feedback.


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Review of

Barchester Spen Court Care Home

from B J (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had become uninterested and lost her appetite and was visibly going down hill. No energy and generally couldn't be bothered. Within the first week she had perked up and was eating again, not much at a time, but always made from fresh ingredients. She was also given her tablet at the right time
and encouraged to take them

Reply from Paula Pearson, General Manager at Barchester Spen Court Care Home

Thank you for your review - we appreciate your feedback which we always welcome. My team really do make a positive difference thank you


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Review of

Barchester Spen Court Care Home

from Michael S (Friend of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting a dear friend that went into Barchester Spen Court Care Home. Since my last visit, I have seen a large difference in her, she seems much happier and healthier, it's a bit of weight off my mind that she is being cared for and getting back to her old self and I am sure she will go from strength
to strength from now on.

Reply from Jane Longstaff, On behalf of Spen Court at Barchester Spen Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester Spen Court Care Home

from Christine H (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very welcoming, efficient and pleasant. Mum's room was nice and had en-suite facilities, Barchester Spen Court Care Home is a nice place to walk into. Mum said the food was very good. She wants to return when we need care services again and we will arrange it. Nothing is too much for the
staff when you ask them questions. A very good care home.

Reply from Paula Pearson, GM at Barchester Spen Court Care Home

Thank you for your lovely review - it is appreciated. I am delighted that your mum enjoyed her stay with us, it was a pleasure. We all look forward to her returning in the future.


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Review of

Barchester Cookridge Court Care Home

from L C (Friend of Resident) published on 15 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mum's best friend. I met her in the main entrance where we sat and chatted for an hour. My mum's friend was waiting for me in the warm entrance, we were greeted by friendly staff and offered and given drinks (including soya milk) and cake. The hall was light with huge windows looking on
a busy court yard so lots to see. At one point my mum's friend said, she'd like to go out with us and staff said she'd need staff with her for safety. She also said the food was generally good and she liked her room. Staff seemed lovely and supportive. The gorgeous trees at the front were beautiful. Car parking was plentiful. The hall was clean and nicely decorated. Toilets were clean and spacious.

Reply from Jane Longstaff, On behalf of Cookridge Court at Barchester Cookridge Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester Cookridge Court Care Home

from Pix C (Friend of Resident) published on 15 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visiting an old friend who's a new resident. I telephoned the day before and the staff checked and she was was available in afternoon of the next day. When I arrived, she was in the welcoming hall waiting for us, staff came out and made us all cups of tea and a delicious chocolate and cherry cake. We
had a lovely time, staff were always present but never intrusive. Top service.

Reply from Jane Longstaff, On behalf of Cookridge Court at Barchester Cookridge Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester Spen Court Care Home

from M F (Daughter of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Spen Court Care Home was excellent in every respect. Standards are very high in all areas and we were particularly touched by the great kindness shown not only to my mother but to our whole family. Thank you very much.

Reply from Paula Pearson, General Manager at Barchester Spen Court Care Home

Thank you for your lovely review, we all really appreciate your comments.


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Review of

Barchester Spen Court Care Home

from S F (Son-in-law of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has a welcoming and friendly atmosphere - all staff and management made every effort to put us at ease. I can't praise the staff enough for the care and attention given to my mother-in-law.

Reply from Paula Pearson, General Manager at Barchester Spen Court Care Home

Thank you for your kind comments, they are appreciated.


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Review of

Barchester Cookridge Court Care Home

from Jan B (Respite Resident) published on 1 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my initial home assessment with a senior carer, I felt that I would be welcomed and well looked after at Barchester Cookridge Court Care Home, which proved to be the case.
The on duty staff all came to meet me which made me feel very comfortable, and they all ensured that my every need was tended
to.
My room was spotless and well appointed, including a reclining chair which I use at home making it feel like a home from home!
The meals were varied and delicious, with good choices and were served to my preferred portion size.
And at all times the staff were very responsive when I used my call button, day and night, and the care that I received was top notch at all times.
This was my first stay at Cookridge Court, and it has now become my preferred choice for future respite stays.

Reply from Jane Longstaff, On behalf of Cookridge Court at Barchester Cookridge Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester Spen Court Care Home

from A J (Son of Resident) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a friendly atmosphere when I visit the home. The staff are very friendly too. They really look after my mum with all her needs.

Reply from Jane Longstaff, On behalf of Spen Court at Barchester Spen Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester Cookridge Court Care Home

from Dorothy H (Wife of Resident) published on 6 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the care and staff enough for looking after my husband, I was encouraged to go and see him at all times and made to feel welcome, the staff always asked me if I was ok and gave me a cup of tea, they were all polite and respectful, they kept me in touch at all times about his health and
care. I will have no doubts in recommending the way my lovely husband was cared for at Barchester Cookridge Court Care Home. God bless them all and I will miss your friendship.

Reply from Karen Francis, G M at Barchester Cookridge Court Care Home

Thank you so much for such a lovely review. It was our absolute pleasure to care for your husband. He was such a lovely gentleman, we will miss him.


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Review of

Barchester Cookridge Court Care Home

from E S (Friend of Resident) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At all times, I found all the staff to be caring, friendly, efficient and just really pleasant. They showed genuine affection for the residents and concern for her welfare.
The building itself is beautifully designed and furnished so that it is comfortable and not intimidating yet of the highest standard.
Thank
you to all the team.

Reply from Jane Longstaff, On behalf of Cookridge Court at Barchester Cookridge Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester Cookridge Court Care Home

from Rod W (Friend of Resident) published on 10 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My recently bereaved friend has an Alzheimer's diagnosis and is no longer able to care for herself. In researching and visiting several local care homes, Cookridge Court was the one putting up the most friendly welcome, homely environment and a genuine and passionate sense of care for their residents.
The helpfulness of staff in finding and through the process of securing long-term (permanent) residential care was amazing - nothing was too much trouble. My friend has quickly settled in to her new environment, is making new friends and enjoys the varied organised activities and the support of all of the staff.

Reply from Karen Francis, GM at Barchester Cookridge Court Care Home

Thank you so much for such a lovely review, we really do appreciate it. We will work very hard to ensure your friend continues to love life at Cookridge Court.


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Review of

Barchester Spen Court Care Home

from Dorothy D (Resident) assisted by family/friend published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very helpful and kind. Always friendly and considerate.
I found them very helpful, nothing was too much trouble.

Reply from Paula Pearson, GM at Barchester Spen Court Care Home

Thank you for your lovely review, I am very proud of all my staff team who deliver great care and support for all our residents. We look forward to you returning for another stay in the future.


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Review of

Barchester Cookridge Court Care Home

from Angela B (Daughter of Resident) published on 10 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You looked after my mum for over two years. They were very difficult times for all of us, as a family, at the outset. Thankfully we were helped immensely by all the staff at Barchester Cookridge Court Care Home. It did not take too long for Mum to settle in and love her new 'home'. She made great friends
with other residents and staff. The many and varied activities were a great asset and helped Mum settle in. Thank you for becoming friends as well as carers.

Reply from Karen Francis, GM at Barchester Cookridge Court Care Home

Thank you so much for such a lovely review. We loved caring for your mum. We really miss her and you too.


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Review of

Barchester Spen Court Care Home

from D G (Son of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything seems to be satisfactory and the only problem we can see is the home could do with a good full-time cook.

Reply from General Manager Paula Pearson, G M at Barchester Spen Court Care Home

Thank you for your positive review. Our chefs deliver a lovely variety of meals and snacks and the dining experience is continually observed to ensure the quality is of a high standard, feedback from residents supports they enjoy their meals. Thank you again for taking the time to complete your review, we do appreciate the feedback.


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Review of

Barchester Spen Court Care Home

from J H (Son of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic!

Reply from Paula Pearson, GM at Barchester Spen Court Care Home

Thank you for your lovely review, we really appreciate the feedback and I too think the team are fantastic!


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Review of

Barchester Spen Court Care Home

from Susan T (Wife of Resident) published on 19 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, very welcome.

Reply from Paula Pearson General Manager, GM at Barchester Spen Court Care Home

Thank you for your positive review, it is appreciated.


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Review of

Barchester Spen Court Care Home

from G B (Cousin of Resident) published on 18 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I've visited I feel welcome. Everybody is very helpful. Clean, tidy, and friendly. Menus look appetising. The resident seems as happy as he could be under the circumstances.

Reply from General Manager Paula Pearson, GM at Barchester Spen Court Care Home

Thank you for your lovely review it is appreciated. We continually aim to provide a welcoming, friendly home-from-home experience for all our residents and visitors and I am delighted that everyone has been very helpful during your visits.


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Review of

Barchester Spen Court Care Home

from Ryan B (Grandson of Resident) published on 11 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Spen Court are excellent!
Coming to visit my grandma here feels like I am visiting her actual home. The care is totally personal to each individual that I have witnessed.
Staff know family members by name and welcome and include families with activities and go above and beyond to cater
for individual needs.

Reply from General Manager Paula, GM at Barchester Spen Court Care Home

Thank you for your review - we really appreciate your lovely comments. We continually aim to deliver a totally person-centred approach in all that we do to ensure we deliver the best care and support possible. It has been a pleasure looking after your grandma.


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Awards / Recognitions (14)

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