Care Homes Owned by Barchester Healthcare Ltd

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Barchester Healthcare Ltd
Barchester Healthcare is one of the UK's most respected care home companies, providing award winning care and services to thousands of residents throughout the UK.

Barchester has a true passion to deliver the best for residents. This passion is shown in Vision, Mission and Values as well as through the actions of staff on a daily basis.

The structure at Barchester is unique as staff provided within their homes offer additional support in a number of specialist areas. The General Manager in each home has access to local specialist teams which include:

Clinical Development
Property Services
Interior Design
Hospitality
Learning & Development
Health & Safety
Information Technology

Today, the Barchester group cares for over 10,000 people at more than 200 different locations.

Barchester Healthcare Ltd Locations (272)

 

272 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Barchester Healthcare Ltd

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Barchester Worplesdon View

Worplesdon Road, Guildford GU3 3LQ 

9.9 110 reviews
"My father and his twin sister were 92 in January and we had a private lunch for them and our family at Barchester Worplesdon View. The…"   Read all 110 reviews
Location Type Care Home

Welcome to Worplesdon View Care Home, my name is Graham Allen I am the Senior General Manager here. Worplesdon View is a purpose-built 78 beds care home and delivers nursing and residential care services, as well as personalised dementia care. The… Read more about Barchester Worplesdon View

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 78 Rooms from £1,900 / week
Barchester Kernow House Care Home

Landlake Road, Launceston PL15 9HP 

9.9 72 reviews
"My mother has been a resident of Barchester Kernow House Care Home in Launceston now for a few years and I cannot recommend their care and…"   Read all 72 reviews
Location Type Care Home

Barchester Kernow House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities, dementia… Read more about Barchester Kernow House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 85 Rooms
Barchester Peony Court Care Home

58 Addiscombe Road, Croydon CR0 5PH 

9.9 62 reviews
"I regularly visit a friend at Peony Court Care Home and in my opinion, the atmosphere is always very good, with both staff and residents…"   Read all 62 reviews
Location Type Care Home

Peony Court is a lively, friendly boutique style care home built with residents comfort in mind and conveniently situated just a few minutes from East Croydon Station with easy access to Bromley, London, Gatwick Airport and beyond. Peony Court was… Read more about Barchester Peony Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms from £1,649 / week
Barchester Wimborne Care Home

Selsmore Road, Hayling Island PO11 9JZ 

9.9 87 reviews
"I have always found the carers and staff to be friendly and attentive to visitors and residents alike. Their passion and their care is…"   Read all 87 reviews
Location Type Care Home

Wimborne Care Home is a picturesque bungalow set back just off Mengham High Street, in a quiet residential area. With a wonderful layout of two internal courtyard gardens, a beautiful conservatory where residents can sit and enjoy the peace and quiet.… Read more about Barchester Wimborne Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 48 Rooms from £1,302 / week
Barchester Field House Care Home

Sandford Avenue, Church Stretton SY6 7AA 

9.9 72 reviews
"Mum went in for post op care in Oct 24 and she has Alzheimer's. Field House was highly recommended by a friend of mum's who has made it…"   Read all 72 reviews
Location Type Care Home

The Field House Care Home is a beautiful, cosy residential home in the rolling hills of Shropshire. Church Stretton as a town has recently been voted one of the best places to live in Shropshire, due to its outstanding views and community spirit. The… Read more about Barchester Field House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 20 Rooms from £1,650 / week
Barchester Cumberland Grange Care Home

Cumberland Way, Exeter EX1 3ZU 

9.9 34 reviews
"Cumberland Grange is run by a hard working, pleasant and caring manager who is very hands on and assists the staff/residents if…"   Read all 34 reviews
Location Type Care Home

Cumberland Grange's dedicated staff members provide high quality residential and dementia care for older people who benefit from additional care and support in a warm and friendly environment. Care will be focused on independence, dignity and choice,… Read more about Barchester Cumberland Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 66 Rooms from £1,624 / week
Barchester White Lodge Care Home

Braydon, Swindon SN5 0AD 

9.9 204 reviews
"Any apprehesion about bringing my father from his beloved own home to While Lodge was instantly dispelled. He loves it here: The residents…"   Read all 204 reviews
Location Type Care Home

White Lodge Care Home is a converted hunting property, thoroughly renovated for the practice of professional care within picturesque surroundings, with a lake for its backdrop. Highly qualified staff provide person-centred care to adults with residential… Read more about Barchester White Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 80 Rooms from £1,300 / week
Barchester Lanercost House Care Home

Berkeley Grange, Newtown Road, Carlisle CA2 7PW 

9.9 64 reviews
"My mum was admitted to Barchester Lanercost House Care Home on 10th October. The whole process was dealt with professionally and very…"   Read all 64 reviews
Location Type Care Home

Located on a modern residential housing estate on the outskirts of Carlisle, Lanercost House offers easy access to local amenities with the Scottish Borders, Historic Carlisle and the beautiful Lake District nearby. The home provides first-class 24-hour… Read more about Barchester Lanercost House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 79 Rooms from £1,528 / week
Barchester Fordmill Care Home

53 Mill Street, Montrose DD10 8NE 

9.8 141 reviews
"My wife is unable to walk or stand (advanced MS) so "activities" are not relevant. She is a bit 'fussy' about food and is gluten…"   Read all 141 reviews
Location Type Care Home

Fordmill Care Home is located in Montrose, a small seaside town between Aberdeen and Dundee. The home, set in extensive grounds, is within walking distance of the town centre and the beach. They provide first-class 24-hour care for older residents. Alongside… Read more about Barchester Fordmill Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 60 Rooms from £2,004 / week
Barchester Cepen Lodge Care Home

West Cepen Way, Chippenham SN14 6UZ 

9.8 112 reviews
"My wife is a resident of Cepen Lodge care home and has been for two years. Cepen Lodge really is home from home, the staff are truly…"   Read all 112 reviews
Location Type Care Home

Barchester's Cepen Lodge Care Home, located just north of Chippenham town centre and next to a golf club, boasts three floors of impressive facilities surrounded by open green spaces. Focusing on high quality, personalised care to ensure residents… Read more about Barchester Cepen Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 63 Rooms from £1,200 / week
Barchester Kenwyn Care Home

Newmills Lane, Kenwyn Hill, Truro TR1 3EB 

9.8 89 reviews
"I was very pleased with my husband's care. The staff were excellent, very compassionate and caring. Thank you.…"   Read all 89 reviews
Location Type Care Home

Kenwyn Care Home offers a warm, caring and friendly environment. The large en-suite bedrooms are complimented by a variety of communal sitting areas, large landscaped grounds in which to spend time together, and a wealth of gardens and borders. There's… Read more about Barchester Kenwyn Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 109 Rooms from £1,719 / week
Barchester Mount Tryon Care Home

Higher Warberry Road, Torquay TQ1 1RR 

9.8 82 reviews
"My daughter and I chose Mount Tryon as we needed a safe and comfortable environment where my 87 year old mother could recover from a broken…"   Read all 82 reviews
Location Type Care Home

Mount Tryon is situated on top of one of the 7 peaks of Torquay and sits in beautiful private grounds. They provide excellent 24-hour nursing and residential care with a dedicated community for complex dementia care. A team of highly-qualified and… Read more about Barchester Mount Tryon Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 59 Rooms from £1,426 / week
Barchester Longueville Court Care Home

The Village Green, Orton Longueville, Peterborough PE2 7DN 

9.8 123 reviews
"The staff at the home are all outstanding. Following an extended stay in hospital my mum was discharged to the care home, with a very nasty…"   Read all 123 reviews
Location Type Care Home

Barchester Longueville Court Care Home makes the most of lovely grounds and a versatile interior to provide top quality nursing and residential care, with carers and nurses available round-the-clock. A committed team work hard to ensure that all provision… Read more about Barchester Longueville Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 109 Rooms from £1,550 / week
Barchester Ashminster House Care Home

Clive Dennis Court, Off Hythe Road, Ashford TN24 0LX 

9.8 87 reviews
"I find Barchester Ashminster House Care Home to be a really caring, person-centred and happy place. Staff are always friendly with time to…"   Read all 87 reviews
Location Type Care Home

Situated near to the historic town of Ashford, Ashminster House is a short journey away from the stunning countryside of Romney Marsh, the North Downs and the High Weald. The accommodation at Ashminster House includes en-suite bedrooms which can… Read more about Barchester Ashminster House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • 60 Rooms from £1,863 / week
Barchester Alice Grange Care Home

St Isidores, Ropes Drive, Kesgrave, Ipswich IP5 2GA 

9.8 167 reviews
"My Uncle has recently come to reside at Alice Grange Care Home. My first visit was so welcoming and really festive, I was offered…"   Read all 167 reviews
Location Type Care Home

Alice Grange is a purpose-built residential care home in Ipswich, specialising in 24-hour care for older people including residential care, dementia care and nursing care. Having undergone extensive refurbishment in 2023, Alice Grange is a stunning home… Read more about Barchester Alice Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 87 Rooms from £1,550 / week
Barchester Awel-Y-Mor Care Home

Brynafon Road, Gorseinon, Swansea SA4 4YF 

9.8 61 reviews
"Lovely, well-kept home with a friendly feeling. The staff are excellent with residents, nothing is too much trouble, always see smiling…"   Read all 61 reviews
Location Type Care Home

Awel-Y-Mor is a Swansea-based rehabilitation centre with a proven track record of supporting the local community. It provides high dependency care, active and slow-stream rehabilitation and respite care. It welcomes young physically disabled adults… Read more about Barchester Awel-Y-Mor Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 58 Rooms from £1,800 / week
Barchester Florence Court Care Home

243 Segensworth Road, Fareham PO15 5EW 

9.8 56 reviews
"Florence Court stepped in at no notice to take my mother in law for 2 weeks respite care following a fall and treat at our local hospital.…"   Read all 56 reviews
Location Type Care Home

This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care… Read more about Barchester Florence Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 75 Rooms from £1,668 / week
Barchester Cherry Blossom Manor

German Road, Bramley, Tadley RG26 5GF 

9.8 180 reviews
"My mother stayed for 10 nights respite care. She and I were extremely pleased with the care and attention she received from every member of…"   Read all 180 reviews
Location Type Care Home

Cherry Blossom Manor is a beautiful purpose built nursing and residential home set in the leafy rural village of Bramley. Finished and furnished to an extremely high standard offering a homely yet first class spacious environment with plentiful landscaped… Read more about Barchester Cherry Blossom Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 77 Rooms from £1,677 / week
Barchester Tewkesbury Fields Care Home

The Oxhey, Bushley, Tewkesbury GL20 6HP 

9.8 110 reviews
"We are very happy to leave my mother-in-law in such a lovely location - it's so clean and beautifully presented - is more of a hotel than a…"   Read all 110 reviews
Location Type Care Home

Tewkesbury Fields, located in a village in Gloucestershire, is a luxury care home offering 24-hour residential support for older people including those living with dementia. Recently refurbished, the setting prides itself on being a welcoming environment… Read more about Barchester Tewkesbury Fields Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Sensory Impairment
  • 60 Rooms from £1,400 / week
Barchester Tennyson Wharf Care Home

Park Lane, Burton Lane End, Burton Waters, Lincoln LN1 2ZD 

9.8 126 reviews
"Everyone of the staff are kind and and caring plenty of activities. The building is very clean and looked after, as are the grounds.…"   Read all 126 reviews
Location Type Care Home

Tennyson Wharf has been specifically designed to provide high-quality residential care for the elderly. Located opposite the beautiful Burton Waters Marina, this purpose-built home offers stunning views of the boats and yachts on show as well as the… Read more about Barchester Tennyson Wharf Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 60 Rooms from £1,649 / week
Barchester Hugh Myddelton House Care Home

25 Old Farm Avenue, Southgate, London N14 5QR 

9.8 98 reviews
"My mum moved to Hugh Myddelton House Care Home at the end of February 2025 for palliative/end of life care. As a family we have been very…"   Read all 98 reviews
Location Type Care Home

Located in Southgate, North London, Hugh Myddelton is set in a quiet residential area, with a lovely south facing garden. Both inside and out, this home is designed to provide a pleasant living environment combined with the highest levels of care for… Read more about Barchester Hugh Myddelton House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 48 Rooms from £1,914 / week
Barchester Ouse View Care Home

1 Fordlands Road, Fulford, York YO19 4QT 

9.8 44 reviews
"I am very pleased to have stayed here for rest and recuperation and particularly for the assessment of my wife's condition, prior to…"   Read all 44 reviews
Location Type Care Home

Ouse View is a modern, purpose-built care home which been specifically designed to provide high-quality elderly care, including residential care, as well as care and support for individuals living with dementia on their memory lane community. The… Read more about Barchester Ouse View Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 64 Rooms from £1,519 / week
Barchester Edingley Lodge Care Home

Station Road, Edingley, Newark-on-Trent NG22 8BX 

9.8 93 reviews
"I can't speak highly enough of my stay at Edingley Lodge. Every single member of staff has been kind, caring, and very helpful. The place…"   Read all 93 reviews
Location Type Care Home

Surrounded by serene countryside to the north-east of Nottingham, Edingley Lodge is set amongst picturesque villages, on one and a half acres of grounds. The home offers residential care. With a large orangery opening out onto this rural beauty, and… Read more about Barchester Edingley Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 34 Rooms from £1,276 / week
Barchester Beaufort Grange

Hatton Road, off Long Down Avenue, Cheswick Village, Bristol BS16 1AH 

9.8 113 reviews
"I spent 3 weeks at Beaufort Grange following major surgery on my ankle. I was impressed with the level of welcome from the first time I…"   Read all 113 reviews
Location Type Care Home

Beaufort Grange is a luxurious 74 bedded care home situated in Cheswick Village in Filton. The home accommodates those who require nursing and residential care, and also offers support for those living with dementia in its specialist Memory Lane community. Cheswick… Read more about Barchester Beaufort Grange

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 74 Rooms from £1,350 / week
Barchester Moreton Hill Care Centre

Standish, Stonehouse GL10 3BZ 

9.8 117 reviews
"The staff at Moreton Hill are wonderful they go above and beyond what is required. My father was treated with love, care & respect. In his…"   Read all 117 reviews
Location Type Care Home

Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 hour residential and general nursing care as well… Read more about Barchester Moreton Hill Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 67 Rooms from £1,500 / week
Barchester Kings Park Care Home

14 Church Road, Ferndown BH22 9EU 

9.8 29 reviews
"As a resident in this care home I find that although I would prefer living at home, this is really the next best thing. I find it to be…"   Read all 29 reviews
Location Type Care Home

This beautiful purpose-built home provides high-quality residential care to older people, including those living with dementia. The 24-hour care is provided in a warm, welcoming environment, with delicious meals, daily activities, and a choice of therapeutic… Read more about Barchester Kings Park Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 68 Rooms from £1,610 / week
Barchester Ritson Lodge

Lowestoft Road, Hopton on Sea, Great Yarmouth NR31 9AH 

9.8 136 reviews
"We find the home modern and well facilities on site. The staff are very helpful, responsive to residents needs and local people helping…"   Read all 136 reviews
Location Type Care Home

Ritson Lodge is a purpose-built Care Home set in the delightful village of Hopton-on-Sea. Only a short walk from the beautiful coastline of Norfolk, the home specialises in providing residential care, dementia care, and respite stays. Set in a light… Read more about Barchester Ritson Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 60 Rooms from £1,300 / week
Barchester Strachan House Care Home

93 Craigcrook Road, Edinburgh EH4 3PE 

9.8 74 reviews
"Lovely atmosphere. The staff are very helpful and friendly, they keep me regularly informed. My cousin seems on the whole to be much…"   Read all 74 reviews
Location Type Care Home

Strachan House is situated near Craigcrook Castle and all the amenities of Edinburgh city centre. This purpose built home benefits from a high standard of decor, spacious courtyard, and beautifully landscaped gardens. The home provides first-class 24-hour… Read more about Barchester Strachan House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 83 Rooms from £2,007 / week
Barchester Glenroyd

Whitegate Drive, Blackpool FY3 9HF 

9.8 81 reviews
"My brother has been in Glenroyd nursing home, Blackpool since July 2019. He is disabled after a massive stroke in 2015 and he cannot speak.…"   Read all 81 reviews
Location Type Care Home

Built on the site of the old Glenroyd Maternity Hospital, Glenroyd is located in a quiet district of central Blackpool, yet only minutes away from the beautiful Stanley Park, the seafront and the famous Blackpool Tower. Glenroyd provides high-quality… Read more about Barchester Glenroyd

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 74 Rooms from £950 / week
Barchester Mallard Court Care Home

Avocet Way, Kingsmeade, Bridlington YO15 3NT 

9.8 81 reviews
"Fantastic team at Mallard Court. Excellent care, great facilities really seems well managed. Lovely to watch care provided for all…"   Read all 81 reviews
Location Type Care Home

Mallard Court provides 24-hour nursing care and personal support to older people, older people with disabilities, older people with sensory loss and older people living with dementia, offered expert support in a dedicated Memory Lane Community. The home… Read more about Barchester Mallard Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 70 Rooms from £1,266 / week

Barchester Healthcare Ltd Reviews (21526)

9.7
Barchester Healthcare Ltd has a Group Review Score of 9.7 (9.722) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Barchester Healthcare Ltd must have a Review Score.

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Review of

Barchester Werrington Lodge Care Home

from Craig C (Son-in-law of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife's mum stayed a week on respite over Christmas and everything went well, as always, as this is the 6th time she has had respite there over the past 3 years. Far better than any other place she has stayed, and the excellent staff know her well and deal well despite her English being very limited
and dementia advanced. Due to those limitations, she has not been able to really take part in activities, though we have seen they have a lot. Always has done very well there. They also keep the facility clean, which we have not seen in some other places.

Reply from Stefan Lupu, Deputy Manager at Barchester Werrington Lodge Care Home

Thank you so much for your kind review! We're thrilled to hear that your wife's mum had another positive experience during her respite stay with us. It's wonderful to know that our staff's care and familiarity with her make a difference, especially in light of her challenges. We truly prioritize keeping our facility clean and providing engaging activities, and we're glad that you appreciate our efforts. We look forward to welcoming her back for many more stays in the future!


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Review of

Barchester Hempton Field Care Home

from M S (Respite Resident) published on 11 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Staff were lovely, helpful and friendly. Freshly prepared food supplied was nicely cooked and varied. Room was comfortable. I had everything I need and would not hesitate to use HFCH again or recommend it to others.

Reply from Jocelyn Walang, General Manager at Barchester Hempton Field Care Home

We are very great full with your lovely comments and we will ensure to be more friendly, caring and meet all your needs while you stay in Hempton.


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Review of

Barchester Hurstwood View

from Joyce N (Wife of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very satisfied - Excellent care.

Reply from The Admin Team, Hurstwood at Barchester Hurstwood View

Thank you for taking the time to leave positive feedback relating to your recent experience at Hurstwood View Care Home. Barchester strives to make residents and visitors feel welcome and the comments we receive help us to continue to improve our services.


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Review of

Barchester Derham House Care Home

from Adrienne B (Respite Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I spent 3 weeks at Derham. Everyone was most helpful and kind as I couldn't ask for more. So thank you Derham House I would certainly recommend you.

Reply from Sharon Osborne, General Manager at Barchester Derham House Care Home

Thank you for your review Adrienne. We are so pleased you enjoyed your stay at Derham House. We all miss you!


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Review of

Barchester Harper Fields

from A L (Partner of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My partner spent a week @ Harpers Fields - I was very worried as it was our first ever experience of respite. I really didn't need to as, she was welcomed warmly and so much respect - with her likes and needs a top priority. He room and the home overall was spotless, staff visible - doing their best
to keep it so. Food was lovely. Plenty of choice - healthy options too. I was pleased to see a variety of activities. Staff were so kind and caring. I felt I was leaving her in good hands. We would use this place again as I have peace of mind.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

We would like to take the opportunity to thank you for the feedback. This will be shared with the team that cared for your lovely partner during her stay and we are pleased to hear that we met your expectations and we have maintained our standards expected. Look forward to welcoming you back next time.


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Review of

Barchester Meadow Park Care Home

from Thomas S (Husband of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, caring & thoughtful, even though turnover appears high a very high standard is maintained. A suggestion is to try to keep same staff when possible on the dementia 1st Floor to maintain the resident carer relationship and if possible always female staff. Special mentions to 4 staff
members in particular for their initiative and caring roles.

Reply from Jane Longstaff, Divisional Sales & Marketing Manager - NE & Scotland at Barchester Meadow Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester Chalfont Lodge Care Home

from C R (Wife of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

From when you step into reception, office staff up to the memory lane floor where my husband is one gets a good, warm, caring feeling from everyone. The caring staff are exceptional Smiles, attention, help whenever its needed. A nice warm, calm place. Thank you.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much ,for the positive feed back ,it is received with great pleasure. It will be brought to the attention of all staff.


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Review of

Barchester Chalfont Lodge Care Home

from W B (Partner of Resident) published on 11 April 2025
Overall Experience  Overall Experience 4.0 out of 5

From the moment we arrived we were given such a lovely friendly welcome, and lots of smiles. We were very impressed with the bedrooms and the whole of the 'Home' was immaculate. The staff have been so kind and helpful always on hand a the touch of a button. The dining room, staff on hand to help and
the food very varied and of a high standard. There is a Doctor on duty and problems are dealt with. The nurses are wonderful and kind.

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much ,it is well received by all staff.


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Review of

Barchester Wykeham House Care Home

from Julie K (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Absolutely fabulous care home. Honestly feels like a home from home. They have taken the time to get to know my mum and us even though she has only been here a short while. Staff are always friendly and helpful. The home itself is clean and well looked after. The meals look very appetising and my mum
enjoys them.

Reply from Julia Christodoulides, General Manager at Barchester Wykeham House Care Home

Thank you for your review, it is a pleasure to have your mother stay with us, she appears to be enjoying her life in the home and regularly comes to the cafe for coffee and cake.


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Review of

Barchester Pittsmead Grange Care Home

from Gill B (Respite Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mother was very nervous at first.
She soon settled in with the wonderful care she received while she was there.
The entertainment was good.
She lived having her hair done in the in-house hairdresser. Also what a lovely bath they gave
Gave her.
Will be using this care home again.

Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home

Thank you for such a wonderful review. It was a pleasure looking after her during her stay and we look forward to welcoming her back soon.


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Review of

Barchester Florence Court Care Home

from John B (Son of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My 99 year old mother has lived in Florence Court since October 2023, Her background as a WAAF teleprinter during the 2nd WW contributed to her stoical, discrete & very private personality, always striving to be independent, hence the transition from living alone at home to a care home environment was
potentially challenging for her. However the staff at Florence Court have been magnificent in catering for her needs having taken the time to get to know her as a person and tailoring their input whether as carers, activity organisers, household & catering; nothing is ever too much trouble, indeed staff pop by her room to have a chat. The facilities are first rate, spotlessly clean & welcoming with plenty of activities. The dining facilities are excellent, home cooked food, a varied menu. There is regular opportunity for comment & feedback. Thankyou.

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Review of

Barchester Ritson Lodge

from Philip H (Son-in-law of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Ritson Lodge continues to deliver a very high standard of care. The staff are friendly, caring and approachable. However gaps in staffing has led to a decline in activities offered to residents. The change in management has led to some positive changes and the very constructive Residents/Relatives meeting
has prompted some of these changes. It appears from residents comments that the food can be a bit hit and miss.

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Review of

Barchester Prestbury Beaumont Care Community

from M H (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My father came into this home only 2 weeks ago, this inital transition from being independent in his home has been made so easy by all the staff at The Prestbury Beaumont, each and everyone of them have been so kind and considerate.
The facilities, grounds, communal areas are presented to a high standard,
Daily activities are well thought out and they have regular outings to garden and shopping centres which Dad has participated in.
I feel happy that he is now settled in such a lovely place.

Reply from Cath Ritchie, Deputy Manager at Barchester Prestbury Beaumont Care Community

Thank you for taking the time to review our home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review of

Barchester Sycamore Grove Care Home

from T T (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My mum is a resident at Sycamore Grove and at first we were apprehensive but I can honestly say this was quickly put to rest. The staff are wonderful, very caring + treat the residents with great respect & dignity. The home is clean & the food is great. Family & friends are always made to feel very
welcome. I would recommend this home to anyone.
The management team are also wonderful & need to be congratulated on a brilliant home & its staff.

Reply from Heather Nwansi, General Manager at Barchester Sycamore Grove Care Home

Thank you for your review I appreciate your comments and will pass onto the team. We strive for a 5 star experience here, if you would like to discuss how we can improve my door is always open


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Review of

Barchester Sycamore Grove Care Home

from P C (Friend of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Every time I arrive I am given a cheerful welcome which comes through to all the members of staff I meet. The care and concern given to residents is excellent and the friend I visit has definitely benefitted from this cheerful + sociable environment. The management is efficient and smart, and keen to
build a relationship with residents and visitors. There always seems to be something going on to involve and entertain residents, with excellent organised activities and events. The rooms are comfortable and attractive and my friend has definitely improved since he came in and is well nourished too thanks to the cook!

Reply from Heather Nwansi, General Manager at Barchester Sycamore Grove Care Home

Thank you so much for your review, I am so pleased your friend has settled well into Sycamore Grove. I will pass on your thanks to my team.


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Review of

Barchester Boroughbridge Manor Care Home

from Jennifer S (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I visited my father just before lunchtime. I apologised for the bad timing. The staff made me feel welcome and suggested perhaps I could eat with my father even at such short notice. The wonderful staff sat myself and Dad down together and set a table in the conservatory lounge area. It was incredibly
generous to allow us to experience this precious quality time together. Moments like this mean a lot. The food was delicious too. Many thanks.

Reply from Mark Shelton, Customer Relationship Manger at Barchester Boroughbridge Manor Care Home

Thank you for your review and kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team


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Review of

Barchester Silverbirch House Care Home

from Penelope L (Respite Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Everything has been excellent. Care given to toiletry help, variety of activities especially exercises for me and individual dietry problems in my unforseen circumstances given. Hospitality to my visitors excellent.

Reply from Louise White, General Manager at Barchester Silverbirch House Care Home

Good MorningThank you for your very kind words and positive feedback.We very much look forward to welcoming you back to Silverbirch House for another stay next week.


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Review of

Barchester Hall Park Care Home

from A B (Sister of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Everyone is very friendly and helpful from the receptionist, office staff, carers and all helpers in the house. It is bright, very clean and a very welcoming place to visit. It in like visiting my sister's own home. The activities are relative and enjoyable and my sister loves them and takes part often.
I am frequently offered a tea or coffee and there is a very happy atmosphere.

Reply from Jodie Rakhra, General Manager at Barchester Hall Park Care Home

Thank you for your lovely feedback I will be sure to pass this on to the team


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Review of

Barchester Austen House Care Home

from Janet S (Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very good experience staff are excellent. Food very good.

Reply from Lind Immaculate, Home Administrator at Barchester Austen House Care Home

Thanks so much for you generous comments and appreciation of Austen House staff.


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Review of

Barchester Chalfont Lodge Care Home

from Josie B (Ex Family Member) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I was over the moon when I my ex husband was to move into Chalfont lodge last year, My daughters worked so hard to secure a place for him in this delightful care home. Although I have been his ex for more than 20 years I continue to care about him and his well-being and I have seen 100% improvement
in his physical and mental health since he has lived in Chalfont lodge. Everyone is so friendly and helpful and the place is kept spotlessly clean and accessible. The activities are great and I'm also told that the cuisine is also. So a big well done!

Reply from Raj Boodhoo, General Manager at Barchester Chalfont Lodge Care Home

Thank you so much for completing the review ,it is much appreciated .This will be shared with the team.


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Awards / Recognitions (14)

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