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Care Homes Owned by Keychange Charity in West Sussex

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Keychange Charity in West Sussex

Only the locations & reviews in West Sussex for Keychange Charity are showing below.

View the details of all 7 locations (with 317 reviews) owned by Keychange Charity

Keychange Charity Locations in West Sussex (2)

 

2 Care Homes owned by Keychange Charity in West Sussex

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Rosemary Mount

147 Chesswood Road, Worthing BN11 2AE 

9.7 53 reviews
"I had no idea of what to expect when I arrived and was introduced to some of the staff. So many names to remember. After 24 hours I found…"   Read all 53 reviews
Location Type Care Home

Rosemary Mount is situated in East Worthing within easy reach of all the facilities a major seaside town can offer, including an excellent shopping centre, theatres, cinemas and seaside promenade. East Worthing railway station is within walking distance,… Read more about Rosemary Mount

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 29 Rooms from £1,150 / week
Romans Care Home

1 Roman Road, Southwick, Brighton BN42 4TP 

9.5 41 reviews
"The Romans is an excellent care home for residents to live in their later years. Everyone is treated so well by caring staff and management…"   Read all 41 reviews
Location Type Care Home

Situated in a quiet conservation area of Southwick, Romans Care Home is very close to local shops, library, community centre and GP Practice. Romans has been operating as a care home since 1957 and has 26 single bedrooms, including 6 that are en suite,… Read more about Romans Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 30 Rooms from £1,075 / week

Keychange Charity Reviews in West Sussex (94)

9.7
Keychange Charity has a Group Review Score of 9.7 (9.702) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Keychange Charity must have a Review Score.

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Review of

Rosemary Mount

from Gary D (Respite Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no idea of what to expect when I arrived and was introduced to some of the staff. So many names to remember. After 24 hours I found that I was comfortable when I entered the lounge and the dining room and joined other residents. The only problem I had with my room was the lack of hot water in
the bathroom which was quickly put right by the maintenance staff when they obtained the necessary parts. The most impressive feature of Rosemary Mount was the caring attitude of the staff towards the residents, some of who had serious problems. Generally everybody got on well together and meal times were something to look forward to. There is not much room on the review to give a broader outline of my experience but thank you for looking after me during my two week stay. Best wishes to the staff.

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Review of

Rosemary Mount

from A E (Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care - really a 5-star hotel with extras.
Thank you all for all the love and care.

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Review of

Rosemary Mount

from D T (Respite Resident) published on 13 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely stressed, wondering how I would cope, as my husband was recovering from an operation, two weeks before I was due to have an operation. We both have mobility problems. I was totally reassured from my very first enquiry, and my husband was very well cared for while I was in hospital. I
was then able to join him, to recover. The rooms are all extremely clean; the food is good and they accommodated my allergies; we were able to eat in our rooms when we didn't feel able to go to the dining room. There were activities, and TV in a lounge, or in the bedrooms, and places to sit and read, including the lovely garden when weather permits. Staff are friendly and we were made very welcome, with nothing too much trouble.

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Review of

Rosemary Mount

from Keith T (Son of Resident) published on 21 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy to say that my mother is being looked after very well indeed. She is more than happy and has everything she needs there. I, myself, can now stop worrying in the knowledge that she is safe and being looked after in the best possible way. Staff at the care home are very good and make her
stay an enjoyable experience.

Reply from Samantha McCormack, Manager at Rosemary Mount

Thank you for your lovely review. I will share this with the team.


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Review of

Rosemary Mount

from Janet O (Daughter of Resident) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosemary Mount is a brilliant place. The management and care staff are really excellent. If there are any problems they are quick to sort everything out and reassure all the clients. There are many activities for everyone to join in. Rosemary Mount is impeccably clean. They are also great when visitors
come and make us very welcome. My mum feels very safe here.

Reply from Samantha McCormack, Manager at Rosemary Mount

Thank you for speaking so highly of us while we continue to provide care for your family member.


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Review of

Romans Care Home

from J P (Brother of Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, he is very happy here and the staff are very helpful and likeable.

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Review of

Romans Care Home

from Y B (Friend of Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Difficult to asses needs and care if not a relative, also the home has very religious leanings and some are non-believers and may not look to attend prayers etc. Otherwise pleasant staff and facilities.

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Review of

Romans Care Home

from J B (Daughter of Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Romans is an excellent care home for residents to live in their later years. Everyone is treated so well by caring staff and management and the needs of each individual are considered well. My mother informs me that the food is excellent and there is always plenty of choice. My mother's own room,
the lounge and dining room are all kept extremely clean. There is a lovely garden where the residents are able to sit when the sun is shining. On arrival when visiting my mother, I am always greeted with a smiling face from the staff member on duty. I am very my mother is now living at Romans.

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Review of

Romans Care Home

from L H (Niece of Resident) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Romans is a welcoming, friendly care home. It always smells clean, staff are kind and helpful and remember my name. My auntie is well cared for and happy. She tells me the food is delicious. They are so attentive to the residents and visitors alike. I'm also brought a chair and offered tea, coffee,
cake etc. They have BBQs, quizzes, coffee mornings and many activities for their residents and families.

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Review of

Romans Care Home

from Jennifer G (Daughter of Resident) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've always found the staff to be friendly and a lot of fun! They have been brilliant in helping Mum gain confidence in using the facilities and encouraged her to chat with other residents and be involved in the planned events, including the Church ones.

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Review of

Romans Care Home

from Sallie B (Daughter of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Romans nearly 3 years and is still very happy and content there. The staff are so friendly and treat her with respect and dignity and share a joke with her too. Mum enjoys the Christian association and the fact that her local Church representatives are able to visit and hold a communion
once a month for anyone who wishes to attend. She also enjoys the quizzes that are organised regularly. Mum is very happy with the food and it's great that there is a residents' meeting regularly to discuss and iron out anything. It is a huge relief to see her so settled in her 'home from home'.

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Review of

Romans Care Home

from W O (Daughter of Resident) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so impressed with Romans Care Home. My mother was taken in for respite care and she's still there three months later. The management and staff are kind, respectful and clearly happy at work. There are plenty of activities and the food is great! All needs are taken care of with the respect for each
individual. It feels like home, not just a care facility. Mum wants to live there permanently!

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Review of

Romans Care Home

from Patricia W (Respite Resident) published on 10 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came here for respite care for two weeks. I have put on weight. Doctor wanted me to come because I lost weight and I was a bit frail. I live on my own, no family, only good friends. I am going home Tuesday 30th April. Feeling much better. Also have ulcerated legs. They pushed me in a wheelchair to
surgery to have my legs dressed.

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Review of

Romans Care Home

from Angela B (Friend of Resident) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Romans is a wonderful care home. The staff are very friendly and efficient. The place is always very clean and tidy. The Christian aspect is wonderful. The residents are very well cared for and are happy.

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Review of

Romans Care Home

from Shirley B (Daughter of Resident) published on 2 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident at the Romans for the past 18 months and initially found it difficult to accept help. The staff have always been kind and friendly, always a smile and a reassuring word whenever I visit him. He agrees that he is very well cared for and cannot fault the home and the people working
there. It is a huge relief to know that he is safe, happy and is being well looked after. A huge thank you to everyone at the Romans for all that you do.

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Review of

Romans Care Home

from Sophia M (Friend of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great place, very friendly. Good care.

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Review of

Rosemary Mount

from A S (Son of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into the care home for some respite care following a spell in hospital. The plan was for Dad who was also in hospital, to also go to the care home for respite as well, but unfortunately, he died in hospital.
The staff were wonderful in helping Mum through the period following his death, and
Mum has now decided to make her stay permanent.
Can’t recommend them highly enough.

Reply from Graeme Gentry, Director of Operations at Rosemary Mount

Thank you for your wonderful review. We are so grateful for this feedback from family members or loved ones. The manager and the team at Rosemary Mount strive to make the home a place where our people feel at home. Kindest regards, Graeme


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Review of

Romans Care Home

from R M (Resident) published on 26 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is on the whole above reproached. The staff are very caring and helpful.

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Review of

Romans Care Home

from P C (Friend of Resident) published on 26 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think first impressions are a good gauge and I was pleasantly surprised on my first visit. Very clean, friendly and residents seem happy. Not an easy job but the staff always have a smile on their faces. Would recommend this care home.

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Review of

Romans Care Home

from Andrew C (Son of Resident) published on 24 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 3 years and it has given her a new lease of life since going there. The staff are like an extended family always giving time to chat and showing interest in her. Their level of care is excellent and I have complete trust in them. The regular activities and events such
as quiz afternoons, baking and crafts provide both social opportunities and important mental engagement. Going to visit her feels like seeing her at her home and I feel very fortunate that she is in such a wonderful environment with Christian values at its heart.

Reply from Sarah Mainwaring, Manager at Romans Care Home

Thank you for the kind words. Three years have gone so quickly


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Awards / Recognitions (11)

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