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Hall Road, Great Bromley, Colchester CO7 7TR
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Reply from Liam Dunn, Referrals Lead at Seven Rivers
Dear Rita. Thank you very much for the kind words about Seven Rivers and for taking the time to let us know your thoughts. Our dedicated and professional staff team work very hard to achieve the level of care you have so graciously commended and we have forwarded your compliments to them. Kindest regards.
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The staff here are marvellous, I have had more contact/feedback in a week than all of the eight weeks in the hospital, the staff are genuinely interested in developments
My Mum has shown progress already as the environment is so much better, the pace is slower than hospital and more centred on her individual needs and obstacles.
The staff are friendly and always introduce themselves, you feel part of it all. Out of admiration and gratitude, they are truly a great team and after several weeks of hospital visiting this is a very satisfying change, which gives me hope and a little more daily confidence to get on with what I have to do.
The grounds are picturesque and wheelchair friendly so it will be good to get Mum out of bed and into the grounds for a tour.
Well done to the Seven Rivers Team, you ARE appreciated.
Many thanks.
Reply from Fiona Ferguson, Referrals Manager at Seven Rivers
Hi John. Thank you for taking the time to review our service, we really value your feedback. The team work hard to ensure that everyone has the highest standard of support and we take pride in ensuring that all relatives are welcomed and valued at our service. Thanks again John, your feedback means a lot to us all.
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