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Care Home Owned by Nazareth Care Charitable Trust in Greater Manchester

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Nazareth Care Charitable Trust in Greater Manchester

Only the locations & reviews in Greater Manchester for Nazareth Care Charitable Trust are showing below.

View the details of all 12 locations (with 491 reviews) owned by Nazareth Care Charitable Trust

Nazareth Care Charitable Trust Locations in Greater Manchester (1)

 

1 Care Home owned by Nazareth Care Charitable Trust in Greater Manchester

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Nazareth House - Manchester

Scholes Lane, Prestwich, Manchester M25 0NU 

9.8 18 reviews
"Things were a little bumpy for the first few weeks but the Deputy Manager got involved and was so good at helping mum to settle and making…"   Read all 18 reviews
Location Type Care Home

Nazareth House, Manchester, is a charming accommodation with scenic gardens in which skilled carers carry out personalised care programmes for up to sixty six people with daily care requirements. Nazareth house is committed to maintaining the skills… Read more about Nazareth House - Manchester

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,380 / week

Nazareth Care Charitable Trust Reviews in Greater Manchester (18)

9.6
Nazareth Care Charitable Trust has a Group Review Score of 9.6 (9.583) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Nazareth Care Charitable Trust must have a Review Score.

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Review of

Nazareth House - Manchester

from C C (Daughter of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Things were a little bumpy for the first few weeks but the Deputy Manager got involved and was so good at helping mum to settle and making sure that the food was right for her. In mums final week, the staff were amazing and looked after our whole family while we sat with her every night and day. Her
last days were peaceful and beautiful. Thank you.

Reply from michael jones, Regional Manager at Nazareth House - Manchester

Firstly, my deepest condolences for the loss of your Mother. Thank you for your kind words regarding our Deputy and the staff team. at Nazareth, we aim to make what is such a sad time for you and your family into a respectful and peaceful time for you all.


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Review of

Nazareth House - Manchester

from K S (Daughter of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown, not only to my dad but to me also, has been outstanding.
I feel very grateful that my dad is being looked after by people who care.
From walking into reception, I was made to feel welcome, nothing was too much trouble, staff are always willing to help and answer any
questions or concerns may have.
Thank you.

Reply from michael jones, Regional Manager at Nazareth House - Manchester

Thank you for your kind words. I will pass these on to the whole team.


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Review of

Nazareth House - Manchester

from R G (Regular Volunteer) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been coming to Nazareth House for many years and the last 10 years as Bingo Caller for residents. I love this time here. Fun, laughter, focus and socially enlightening.
I have never been disappointed in the activities here. I come to many and it's so enjoyable and the residents and staff are
caring, fun and giving.

Reply from Nichi Lindsay, General Manager at Nazareth House - Manchester

Thank you for your kind words, I will pass it to the staff. They work very hard to ensure a varied and entertaining programme for the residents that is stimulating and enjoyable.


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Review of

Nazareth House - Manchester

from Z A (Regular Volunteer) published on 24 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. The activities coordinator had such wide variety of tasks for the residents. Really got them engaged mentally and physically with daily tasks.
Also had modern equipment with touch screens for residents too. A very enlightening experience. Good engagement with the local community
taking on charity participants.

Reply from Nichi Lindsay, General Manager at Nazareth House - Manchester

Thank you for your kind observations. We try to take a holistic approach to the resident's well-being and provide activities that stimulate as well as entertain.


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Review of

Nazareth House - Manchester

from Trish D (Wife of Resident) published on 8 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the staff as professional, helpful and understanding.

Reply from Nichi Lindsay, General Manager at Nazareth House - Manchester

Thank you for your kind review. I will pass your comments to the staff who work very hard and care very much for each and every resident. We try to provide the most person-centred approach we can and are always looking to improve the resident experience.


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Review of

Nazareth House - Manchester

from Kim L (Daughter-in-law of Resident) published on 13 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Nazareth House have been fantastic with my father-in-law, who struggled with his transition into a care home. The staff have been caring and understanding, giving him space to adjust, as well as going above and beyond looking after his legs. He is gaining more strength that is allowing
him to be more mobile. My father-in-law is a lot more settled and happy. Thank you.

Reply from Nichi Lindsay, General Manager at Nazareth House - Manchester

Thank you for your lovely words, I will pass these to the staff. We genuinely have the residents' best interests at heart and will do what we can to help and support them.


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Review of

Nazareth House - Manchester

from Gary B (Son of Resident) published on 30 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum transferred to Nazareth House from another care home a few weeks ago and the contrast between these is unbelievable. It has a welcoming, warm and friendly environment and all of the staff members are extremely caring for the residents. Her room is very well presented with en-suite facilities.
The
food served is excellent and varied, causing my mum's appetite to return. There are plenty of activities for the residents and the surroundings, inside and out, are fantastic. Although she's only been there for a few weeks, there's been a significant improvement in her overall well-being.
I can thoroughly recommend Nazareth House for anybody looking for first-class care for a loved one. Thank you so much and continue the excellent work.

Reply from Nichi Lindsay, General Manager at Nazareth House - Manchester

I and the staff team thank you for your review. The staff all work hard to meet each aspect of our resident's needs and it is gratifying to know we are succeeding.


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Review of

Nazareth House - Manchester

from Lynn S (Daughter-in-law of Resident) published on 6 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When l visit Nazareth House with my husband l am always impressed with the reception we get and the overall hospitality of the home. The staff are excellent and it is clear to see how dedicated they are towards the residents and their families. The home is spotlessly clean and beautifully presented.

Reply from Nichi Lindsay, General Manager at Nazareth House - Manchester

Thank you very much for your kind review. The staff work very hard to care for the residents and are very proud of where the home is at present and the plans we have for the future.


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Review of

Nazareth House - Manchester

from Tony S (Son of Resident) published on 18 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My regular visits to my mum never leave me in doubt about the care my mum and the residents receive from the management and staff. Everything about the facility is excellent and l am always impressed. Thank you.

Reply from Nichi Lindsay, General Manager at Nazareth House - Manchester

Thank you for your kind comments. I am very happy that you are pleased with the care that your mum receives from the team. We consider everyone to be family and aim to look after everyone as if they were family.


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Review of

Nazareth House - Manchester

from A H (Daughter of Resident) published on 13 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well-managed, friendly staff who care greatly for the residents. Since the new management have taken over the atmosphere is happy and welcoming. My mother has found it very hard at times but all the staff have supported Mum throughout her stay and especially caring for her and my father during
his illness and whilst he was on end of life. The dignity and compassion during the hardest times were very much appreciated. The management has worked hard to create a home where Mum feels like the staff and residents are like family.

Reply from Nichi Lindsay, General Manager at Nazareth House - Manchester

Thank you for your kind words. It is very important to us to create a homely atmosphere where all the individual needs of our residents are met, and they live as close a life to the one they would live if they didn't need our support.


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Review of

Nazareth House - Manchester

from L C (Daughter of Resident) published on 3 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is cared for really well. Since Covid, we have got to know the carers better, which helps with my mum's care. They know her likes and dislikes. Her health is checked regularly as well.

Reply from Kim Weekes, General Manager at Nazareth House - Manchester

Thank you for your kind words, all the staff are proud of the care they give. We are currently trying to improve the facilities and the room standards and I hope you will be pleased with our plans.


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Review of

Nazareth House - Manchester

from A C (Resident) published on 25 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the arrival of the interim manager, the entire home is a far better home for residents and staff where the staff are appreciated and valued. If and when staff do extra ie: work half a day on their day off it is noted and given their time back.

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Review of

Nazareth House - Manchester

from R C (Friend of Resident) published on 21 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

The carers themselves were kind and thoughtful, but far too few. My friend was left, often, as the staff had no time. She is blind and unable to walk, therefore totally dependent for toileting etc. Meals were poor - her diet was often egg and chips as she had food allergies not catered for. Her clothes,
though marked with her name, often went missing. Reception is never staffed at weekends. The manager and deputy are not there or reachable at weekends. Often agency staff with no knowledge of residents' needs or medications needed. Infrequent showers/baths due to lack of staff. All management responsibility - causing low staff morale.

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Review of

Nazareth House - Manchester

from A S (Sister of Resident) published on 2 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If I had known about this home nine years ago I would have had my family here. Thank you.

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Review of

Nazareth House - Manchester

from D C (Daughter of Resident) published on 17 July 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Now on 3rd management change in 21 months. No correspondence regarding changes which I would have expected as a service user relative paying for the full cost of care on behalf of the resident. High staff turnover apparent, linked to changes in the environment with agency staff. This appears to have
settled recently with a few more familiar faces, albeit that this must be unsettling for residents.
Care staff team and ward manager thankfully provide some continuity for my father, albeit that nursing residents appear to have less access to activities beyond mass due to care needs so a lot of time spent in bed which is not good for the emotional well-being of patients who have 1, if any other visitors weekly.
Communication needs improving.

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Review of

Nazareth House - Manchester

from M O (Daughter of Resident) published on 11 June 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We are immensely grateful for your kindness/every kindness shown to our mum. We have struggled with aspects of care and hope you understand - we would have loved our mum to receive a daily soak in the bath. We would have loved her to be taken out on sunny days. We are not asked how we feel. We worry
that she will run out of money and you will move her out. Mum has paid 100% for 5-6 years and her money is going fast! All her house money has gone. She lived a frugal, simple life. She volunteered here for 20 years. My sisters worry terribly about this.

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Review of

Nazareth House - Manchester

from Ann W (Daughter of Resident) published on 1 February 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to live at Nazareth House in October 2018 as he could no longer look after himself and had terminal lung cancer. The care he was given was second to none and I cannot praise all the staff from the matron, nurses, cooks, cleaners and the handyman enough for everything they did for him.
He had and was given anything he needed, no matter what time of day or night. Nazareth House is for any religion, just in case anyone would think it otherwise.
I would not hesitate to recommend Nazareth House to anyone wishing their loved one to be cared for.

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Review of

Nazareth House - Manchester

from Jane (Friend of Resident) published on 19 October 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited this home to visit a close relative. The welcome I got was fantastic. The staff looked after me and the manager was lovely and made me and my relative feel very special, she should be commended for having such a lovely team.
My relative's room is lovely and comfortable.
There were lots
of activities going on.
My relative picked this home because of the religious affiliation and has certainly not disappointed.

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