How many Care Homes does Royal British Legion own?

Royal British Legion own 6 Care Homes.

Which Royal British Legion Care Homes have the highest review score?

Galanos House , Maurice House & Halsey House have the highest review score.

Royal British Legion | 6 Care Homes

Review of
Lister House
from J M (Friend of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

Every time I visit Lister House I am always impressed by the staff and the wonderful feel of the entire place.
The staff always do their utmost to ensure the residents are well looked after and cherished.
They are also very helpful to visitors too.

Reply from Steven Kay, Home Manager at Lister House

Thank you for taking time to review Lister House, it is a privilege to provide care for our veterans and their families. It is delightful to see visitors in the home joining in the many activities provided, it brings joy and laughter to all.

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Review of
Galanos House
from B K (Son-in-law of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

Galanos House is a bit special in my opinion. The culture in any organisation is key and Galanos appears to have one that is very caring both to residents and to staff. It appears to lead to low turnover of staff which is key in any organisation but particularly so in a care home. And I believe a lot

of how an organisation performs reflects what comes from the top. Going into a care home can never be easy but I have no worries about my mother in law at Galanos - she is really well cared for and it shows. It was the same for my late father in law too. I have experience of a relative in another care home and it's like chalk and cheese!

Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you for taking the time to leave a review for Galanos House. Your thoughts and opinions are very welcome and your positive feedback really important to us

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Review of
Galanos House
from J S (Daughter of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

The best home setting anyone could ask for it's not a care home it's a community.
It's just like living in a hotel with your friends.
So much love and care given to each resident.
My Mum has a new lease of life since going into the home she is living again.

Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you so much for taking the time to leave a review for Galanos House. I am glad the mum is enjoying living at Galanos and all that it offers

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Review of
Galanos House
from Christopher B (Husband of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

My wife came to Galanos House 20th Jan and received outstanding care the home is really amazing and they look after my wife marvelously. The house has everything and the staff brilliant tending to my wives needs. I feel so much better knowing she is being care for. Thank you all very much.

Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you for taking the time to leave a review for Galanos House. I am so pleased you wife has settled and you are also benefitting from her care and support

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Review of
Halsey House
from Michael l (Son of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Wonderful care home in every way. I cannot wish for any better home for my mum to stay, from the first day she arrived, the staff are amazing and care very much about the residents.
Halsey house is a wonderful home, with a lovely atmosphere. The building is spacious, with a lot of character, and kept

extremely clean. As soon as you enter Halsey, you know the home is very well managed and offers a calm and caring environment.
The rooms are an excellent size, with a specious bathroom, have a nice garden view and cleaned every day.
The care team are excellent, and I am so impressed with the job they do. Really nice genuine and caring people who all give that something extra to make the residents comfortable
When its my time for a care home, I hope I can come to Halsey !!

Reply from Katie Wade, Manager at Halsey House

Thank you for taking the time to give us some feedback. Its lovely to hear how happy you are with the care and support we give to our amazing residents. Its an absolute honour for us all here at Halsey to give the support not only to our residents but for families as well.

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Review of
Dunkirk Memorial House
from Carol Q (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

I can't praise Dunkirk House enough. My mum was there for nearly three years, and the care she received was outstanding from all staff. All staff were helpful, friendly and most importantly skilled in the work that they carried out. Thank you

Reply from Theresa Andrews, Deputy Manager at Dunkirk Memorial House

Thank you for your kind words - we remember your Mum with great fondness.

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Review of
Galanos House
from L H (Daughter of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

Making the decision to move a family member to a care home is always difficult but I cannot speak more positively about our Galanos House experience so far. My dad came to Galanos House for a short stay but has recently made the decision to become permanent. Every member of staff is kind, welcoming

and cares for Dad to an exceptionally high standard. Thank you to all involved.

Reply from Lucy Westland, Business Manager at Galanos House

Thank you so much for your lovely review, I am so pleased to hear of your positive experience here at Galanos House. We are extremely proud of all our staff, they are such ambassadors for the RBL and Galanos House, and they really are passionate about their work and enhancing the lives of our residents. I will make sure that they are aware of this feedback. Thank you so much.

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Review of
Halsey House
from G C (Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

I have been comfortable and safe while staying in Halsey House, The care staff are excellent.

Reply from Katie Wade, Manager at Halsey House

Thank you for taking the time to give us feedback. We take pride in ensuring we give excellent care and I'm pleased you found your stay with us a nice experience.

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Review of
Dunkirk Memorial House
from Adrian B (Son of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

My mother stayed at Dunkirk House, in the dementia wing (Dunkirk Mews), for over a year, until she sadly passed away recently. From the moment my sister and myself walked in the main building, to inspect the home on behalf of my mother before her stay, we were so impressed with everything. It is a beautiful

building, in a beautiful location, with beautiful grounds. The staff in the dementia wing do a difficult job incredibly well. The residents are really well attended to, the food/catering is amazing, and they have many activities throughout the week to keep them entertained. My mother was really well cared for and attended to around the time of her passing. Only one word of caution, the residents are looked after so well that many of them live to be in their nineties, and at the time of writing I believe some are around the age of 100! If you are lucky enough to have the option of having a relative stay here then look no further. I cannot speak too highly of Dunkirk House.

Reply from Theresa Andrews, Deputy Manager at Dunkirk Memorial House

Thank you very much for you lovely review. We're so glad to have supported your mother and family in her final year - it was a pleasure.

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Review of
Galanos House
from S B (Daughter of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

The fact that the carers and nurses and all staff at Galanos House really do care shows massively. They have made my father's life liveable again. The team are really supportive and does their very best to help. The activities that the team run for residents are great and help to keep my father entertained

and involved, much more than other care homes have done in the past.

Reply from Jo-Anne Wilson, Manger at Galanos House

Thank you for taking the time to publish a review for Galanos House. Your feedback is appreciated.

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Review of
Maurice House
from N W (Granddaughter of Resident) published on 30 December 2024

Submitted via Website • Report

Overall Experience

My nan was looked after with care and compassion by all staff!
She loved music and being around people and the home provided her the chances to enjoy life to the end.
Would highly recommend to anyone.

Reply from Laura Thomas, Assistant Manager at Maurice House

Thank you so much for your lovely review. Your words mean so much to our team and help us strive to deliver the best care for our residents.

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Review of
Maurice House
from S D (Daughter of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

The love and care Mum receives from all the staff is amazing and we appreciate them all so much.

Reply from Tracy Tremble, Registered Manager at Maurice House

Thank you for your kind words. I will make sure the team receives your lovely feedback. Kind Regards Tracy Tremble

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Review of
Galanos House
from Clifford J (Son of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience

Fantastic and attentive care of my father, fully supportive and also kind and engaging. From name places at the dinner table, seemingly endless tea coffee and biscuits, to services like taking him to the dentist or meeting all medical needs, the Galanos team are really amazing.

Reply from Lucy Westland, Business Manager at Galanos House

Thank you so much for your kind review, this is our resident's home so we aim to make sure that all their needs are accommodated and their expectations exceeded, in order for them to live their best lives here with us; that includes liberal quantities of tea and homemade cake!

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Review of
Galanos House
from M H (Sister-in-law of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience

I can't fault the care my brother-in-law is receiving at Poppy Lodge, all of the staff are lovely, friendly and caring. Nothing is ever too much trouble, they always have time to chat and are so patient.
His mobility has improved enormously because he's encouraged to get up and get involved, rather

than being left to just sit in his chair.
He's also put on a bit of weight and always looks clean and tidy now, not something that happened when he was living on his own.
Although he didn't want to go into a home he now says he wishes he'd come to Galanos House ages ago, you can't say better than that.

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Review of
Galanos House
from J A (Daughter of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience

Overall, Galanos provides the best possible care for my father. Care staff are excellent, and there is a wide range of activities to keep him entertained, including trips out to the theatre, garden centres and local attractions.

Reply from Lucy Westland, Business Manager at Galanos House

Thank you, our Wellbeing team endeavours to provide a stimulating, appealing, enjoyable and familiar range of activities for all our residents to enjoy, everyone is encouraged to join in as much or as little as they like, the team go to considerable effort to know our residents, their likes and dislikes, planning accordingly, they can also be relied upon to spot a good offer when it comes to theatre tickets, entertainment opportunities or ideas for good fun! Your lovely review is so gratefully appreciated.

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Review of
Galanos House
from David T (Husband of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience

My wife continues to receive the best of care and attention. The positive and welcoming nature of all the staff makes life for her the best it can be in the circumstances she is now in. She is beautifully turned out each day and despite severe disability is encouraged to partake in activities. She thoroughly

enjoys her very well-prepared food and is well-supplied with drinks throughout the day. One has an overall impression of a staff who enjoy their work which is
infectious overall.

Reply from Lucy Westland, Business Manager at Galanos House

It is so important that our residents do not lose their sense of self-identity, this can manifest itself in their appearance, how they have their hair, styles they like to wear and make-up they could not be without, similarly being able to carry on and participate in activities that may have been a mainstay in life or maybe something new is so important to make sure every day is the best it can be. Our staff really are passionate about providing great care, hospitality and service here at Galanos House where our residents choose to live, we have the privilege of coming to work in their home. We are very thankful for your lovely review which gives us all such pleasure to read.

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Review of
Galanos House
from G P (Daughter of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience

I have 100% confidence my mother will be cared for with respect, fondness and humour which is important to her. Family visits with all her great-grandchildren are welcomed and we are never made to feel in the way.
She is stimulated and listened to.
The activities are excellent and artwork materials

wonderful. We are extremely grateful to have been accommodated.

Reply from Lucy Westland, Business Manager at Galanos House

Delighted to hear your sentiments, our staff are truly fantastic, really caring about our residents, they are professional and passionate about their roles and consider what they would want so the range and variety of activities is really impressive and reflect their passion and enthusiasm. We are so glad to hear that you are pleased with our care and thank you for sharing your experience and thoughts.

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Review of
Galanos House
from Theo S (Sister of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience

Galanos House is a fantastic home, they cater for all needs in a very professional and friendly manner, every single resident is made to feel at home and treated with compassion and dignity, it truly is the most wonderful 'forever home'. It is perfect.

Reply from Lucy Westland, Business Manager at Galanos House

Our ethos is we as staff all come to work in our resident's home, so we don't have that corporate or clinical feel, we very much aspire to create a life-enhancing and fulfilling environment for all of our residents to thrive. Thank you for your kind words, we really do appreciate them.

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Review of
Mais House
from Lindsay K (Daughter of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience

Many thanks to all staff and volunteers at Mais House for an excellent Remembrance Day commemoration on Monday 11th November. The day was an ideal mix of solemnity, reflection and entertainment. We had a good lunch and there was a lovely high tea complete with Remembrance Cake.
My mother has been a

Mais House resident for well over a year and I am very pleased with the care she receives.

Reply from Claire Bradley, Business Manager at Mais House

Thank you for taking the time to leave us such a positive review. Remembrance is the most significant event in the diary for many of our residents and it is important we get the balance right throughout the day. I will pass your comments to the team and we look forward to seeing you at our planned events in the future.

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Review of
Galanos House
from Rosemary J (Daughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience

Our mum went to Galanos House a little over two years ago after a bad experience. She has been impeccably cared for in a lovely room and the staff all treat her (and us) with respect, friendliness and compassion. She has just turned 100 years old and looks amazing, which is all down to the care given

by the home.

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Care Homes Owned by Royal British Legion

Royal British Legion Locations (6)

Royal British Legion Reviews (267)

Lister House

Galanos House

Galanos House

Galanos House

Halsey House

Dunkirk Memorial House

Galanos House

Halsey House

Dunkirk Memorial House

Galanos House

Maurice House

Maurice House

Galanos House

Galanos House

Galanos House

Galanos House

Galanos House

Galanos House

Mais House

Galanos House

Awards / Recognitions (0)

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