Only the locations & reviews in North Yorkshire for The Royal Masonic Benevolent Institution Care Company (RMBI) are showing below.
St Oswald's Road, Fulford, York YO10 4FA
"The staff and facilities are second to none. The residents are treated with care and respect. Each staff member are friendly and caring. I…" Read all 174 reviews
With its ‘Outstanding’ rating by the Care Quality Commission (April 2021), Connaught Court is located close to the city centre in York and provides residential care, nursing and residential dementia support with permanent care or short stay respite breaks.… Read more about Connaught Court
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Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you for your kind words and taking the time to write a lovely review for Connaught Court. I am pleased you are happy with the care and services provided to your mother-in-law. Staff work really hard and always appreciate a positive review. I will ensure that this is passed on to them.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank so much for your kind words. I will pass this on to the staff who will greatly appreciate the lovely review.
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Submitted via Website • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you for taking the time to write a very kind review for Connaught Court. Our staff work really hard to provide a warm and welcoming home and will definitely appreciate the positive feed back.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you so much for taking the time to write such a lovely review for Connaught Court. It was truly a pleasure looking after your mum. She gave us plenty of laughs and kept us on our toes.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you so much for taking the time to complete a review for Connaught Court. Our staff work really hard and appreciate the incredibly positive feedback. We are so pleased you are happy with the care given.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you for taking the time to write a review about Connaught Court. We are so pleased you are happy with the care given to your mum. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed onto the team.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you so much for your kind words. We are so pleased you are happy with the service and care provided by our staff team who work very hard to create a welcoming home.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you so much for taking the time to write a review about Connaught Court and for your kind words. We're so pleased you are happy with the care and services provided. Our staff team works hard to provide a personalised service and always appreciates feedback. I will ensure your comments are passed on to the team.
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Submitted via Website • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you so much for taking the time to write such a lovely review about Connaught Court. We are really happy that you feel part of the Connaught family. I will ensure I pass your feedback on to the staff who will undoubtedly be delighted with the positive feedback.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
We really appreciate you taking the time to write a review about Connaught Court. Our staff team work very hard to create a welcoming home for our residents their families and will very much appreciate your kind words. It was a pleasure supporting your mother and an honour to have had the privilege to care for your father. Thank you very much.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you so much for taking the time to write a review for Connaught Court. You and your family will always be part of the Connaught family. It has been both a privilege and an honour to have known all of you.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you for taking the time to write a review about Connaught Court. I will ensure your comments are passed on to the team. We are really pleased you and your family are happy with the care and service provided.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you for taking the time to review our care home. Sorry that you felt we did not meet your expectations in some areas of our service. I hope that having spoken to our clinical nurse manager we have resolved any concerns you may have. Please do not hesitate to come speak to us as we have an open door policy and our clinical nurse manager is present on the area four days a week. We always welcome feedback and comments to help us improve our services.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you for taking the time to write a review about Connaught Court and for your kinds words. We are so pleased you are happy with the care given to your mother-in-law. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed on to the team.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
We really appreciate you taking the time to write a review about Connaught Court.
We’re so pleased you were happy with the service and care provided by our staff team who work very hard to create a welcoming home for our residents. It has been a pleasure to support you and an honour to have had the privilege to care for your late wife.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you for your kind words and for taking the time to write a review about Connaught Court.
I will ensure your comments are passed on to the team.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you for your kind review about Connaught Court. I will pass on your comments to the staff, who will be delighted with the feedback.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you so much for taking the time to write a review about Connaught Court.
We are so pleased that your mother feels at home and that you and the rest of the family are happy with the service and care provided. I will pass your positive feedback on to the staff who will most certainly appreciate your kind words.
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Submitted via Postal Card • Report
Reply from Marinda Aydinalp, Home Manager at Connaught Court
Thank you for taking the time to write a review about Connaught Court and for your kinds words. We’re so pleased you are happy with the care given to both your dad and mum. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed onto the team.
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