How many Care Homes does The Salvation Army own?

The Salvation Army own 11 Care Homes.

Which The Salvation Army Care Homes have the highest review score?

The Hawthorns , Dewdown House & Holt House have the highest review score.

The Salvation Army | 11 Care Homes

Review of
Furze Hill House
from H C (Daughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother is so happy at Furze Hill. She has a lovely relationship with the staff and they are kind and patient with her. Whenever we visit the home and her room is clean. There are plenty of activities for all residents to join in. I cannot ask for anything more.

Reply from Jodie Hemmings, Home Manager at Furze Hill House

Thank you so much for your feedback. This is very important to us in the continuing improvement of our service. I am delighted that you are pleased with the care your Mum receives.

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Review of
Furze Hill House
from D P (Brother of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

When entering Furze Hill, I am always welcomed, and when necessary, a staff member will tell me if any clothing my brother requires. The day I visited it was my brother's birthday and a cake was made to celebrate. We sat in the communal area, talking about the day. I saw a member of staff talking with

other residents and helping with puzzles. During this visit we were offered tea and coffee with biscuits. My brother is known by many staff members.

Reply from Jodie Hemmings, Home Manager at Furze Hill House

Thank you for your review. I am pleased that you had an enjoyable visit on your Brother's Birthday. We use any feedback gained in our continuous improvement of the service. Your contribution is much appreciated.

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Review of
Furze Hill House
from A U (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Everything at Furze Hill is absolutely amazing. Mum has been living here for 5 years. The staff are first class in everything they do for mum nothing is too much trouble. We as a family are informed about every thing around mums care. We would 100% recommend Furze Hill.

Reply from Jodie Hemmings, Home Manager at Furze Hill House

Thank you for your Review submission, your views matter a lot to us and we use all feedback in the continuous improvement to the service we offer. I am delighted that you are assured that your Mum continues to be supported by first class staff

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Review of
Furze Hill House
from M B (Son of Resident) published on 1 April 2025

Submitted via Website • Report

Overall Experience

Dad moved into Furze Hill in July 2024 when he was not coping at home on his own due to increasing dementia. The staff have been very understanding about his needs. He suffered a broken hip in November and, since his return from hospital, has required a higher level of care from the staff, which has

been brilliant.

Reply from Jodie Hemmings, Home Manager at Furze Hill House

Thank you for your feedback, all feedback is important to us in ensuring that the service is continually improving. Myself and the team are overjoyed with the review that you have submitted through this platform.

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Review of
Furze Hill House
from P W (Son of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

I have nothing but respect and admiration for the whole team without exception. At no point have I questioned that they want my mother's time there to be the best it can possibly be, unfortunately they are being help back by the conditions created by the building itself, it seems not possible to control

and keep an acceptable and not oppressive temperature level. The lounge in particular stands out as a problem, her own room has also been a problems. We need the Salvation Army to step up and provide the backing and expertise to rectify the building heating problem which is seriously letting them down. Any low marks only due to the building.

Reply from Jodie Hemmings, Home Manager at Furze Hill House

Thank you for your review. I am pleased to hear that you are happy with the care and support that your Mother receives. We are aware that some areas of the home can be warmer than others. We had a new boiler system fitted quite recently and have a maintenance plan in place for replacing the heating manifolds that haven't already been replaced. We have also had engineers on site to check the heating system itself. As the weather is unpredictable in terms of temperature, it is more difficult to retain an ambient temperature throughout. The Lounge in particular does get warm due to the large windows and the position of the sun towards the afternoon. Please be assured that we are aware and are taking action regarding the fluctuating reliability of the heating system. I will share your comments with the property team.

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Review of
The Hawthorns
from Debbie B (Daughter-in-law of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My mother-in- law was with the Hawthorns for 19 months. We both can recommend this home wholeheartedly. It is a lovely building with a majestic staircase that hits you when you arrive at the door. The rooms are clean and very well maintained. Lovely furnishings and gardens. Meals are very nice and are

served in a beautiful classy dining room. It is quite intimate with each meal being a social opportunity for its residents. Throughout her time at the Hawthorns our mum was treated with love, respect, dignity and compassion. She was always cleanly dressed. The staff are really wonderful. Very kind respectful, patient and helpful. Management are very approachable, considerate and experienced and ensure the smooth running of this wonderful home. There is some form of entertainment most days. The visits from the nursery school children , the pet visits and the knitting group were all regular favourites She also enjoyed the weekly hairdresser visits.

Reply from Wendy Critchlow, Home Manager at The Hawthorns

Thank you for your kind words.Your Mum was a much loved resident here at the Hawthorns

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Review of
Youell Court
from R H (Son of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum was deteriorating both mentally and physically throughout 2024. We had done all we could with home aids and carers, but whatever we did was not enough. I talked with the management at Youell Court and they couldn't have been more helpful in getting mum out of hospital and into the home. All the

staff are great. The home is clean, well managed and there is an air of calm. Mum has been at the care home for 6 weeks now and it's the best decision we have made recently.

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Review of
Holt House
from Janet M (Daughter of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident since November 2024. I was anxious at first about how Mum would settle after living in a family home and attending daycare. I found the staff at Holt House very friendly. As I live overseas, I thought I would feel isolated in her care, but Holt House staff are never too busy

to answer queries and hook me up by videocall to chat with Mum. I highly recommend this residential care home. Nothing is too much trouble, and the staff go out of their way to make the residents feel at home. Meals are cooked to individual preferences and at all times they relate to your questions or concerns. Holt House offers events and activities for the residents. I see Mum daily on the Holt House social media group attending the group activities and can see how lovely she looks when she has just had her hair and nails done. I am very pleased with the care and attention my mother receives and can see how well looked after she is. Thank you to all the staff at Holt House for making my mum welcome and settled.

Reply from Jade Clayton, Activities Lead at Holt House

Thank you for taking the time to write us such a lovely review. It is a pleasure looking after mum, we do our best to make sure all family and friends feel welcome in our home.

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Review of
Lyndon Residential Home
from C B (Daughter of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience

The staff looked took wonderful care of my mum who had end-stage dementia. Absolutely lovely people, warm, kind, attentive and respectful of all the residents. We couldn't have asked for more. Thank you.

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Review of
The Hawthorns
from Kevin R (Son of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience

My father has been a resident at The Hawthorns for the past three years until he passed away in January of this year. The care has been consistently excellent over this period.
The staff always knew where Dad was when I visited (without prior notification of the visit). He often spoke of the kindness

and consideration shown to him and we all appreciated the wonderful team who looked after him.
The physical care with his personal hygiene, his clothes always clean and smart, and his room neat and tidy; and also the emotional care, that he was never lonely, was actively encouraged to join team activities and able to have a chat and a laugh with his friends around him.

Reply from Wendy Critchlow, Home Manager at The Hawthorns

Thank you Kevin for the lovely review. Your dad was a true gentleman and we loved your weekly visits to the home. Please keep in touch with the Hawthorns as we will miss you all very much

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Review of
Holt House
from Janette H (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

My dad is well looked after and is very happy at the care home. The staff are very patient and help my dad when he is struggling, but let him be independent when he is able to, which he still likes to be. His clothes are always clean and he looks smart when I visit.

Reply from Julie Garrity, Home manager at Holt House

Thank you for taking the time to leave a review. We care for all our residents the best we can.

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Review of
Holt House
from Harvey C (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

This is to say that since my father was placed at Holt House he has thrived 100% due in no small way to the professionalism and profound care and understanding of the staff.
My father suffers from vascular dementia and is totally reliant on the care staff and although I can't spend as much time with

him due to the distance I live from Manchester, I have no qualms as I have complete faith in the home and their trusted team and just know he is in the right environment for the rest of his days!

Reply from Julie Garrity, Home manager at Holt House

Thank you for taking time to give a review. It is an absolute pleasure to care for such a true gentleman.

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Review of
Youell Court
from David E (Son of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

Mum moved into Youell Court in April 2024 following the passing of my Dad. She has been made to feel very welcome and settled in well. The carers are very kind to her and take great care when dealing with her needs likewise. The management visit her often to ensure mum is happy and comfortable.

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Review of
Holt House
from Linda J (Friend of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

Excellent program of events and activities for the residents in December and in fact for the whole year.
Very pleased with the care and attention given to all residents and the friendly environment. Credit goes to the all the hard working staff. Thank you.

Reply from Julie Garrity, home manager at Holt House

Thank you for taking the time to submit a review, it means a lot to us all. The team work hard to ensure there are plenty of activities to entertain all of our residents.

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Review of
Holt House
from Helen A (Daughter of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

My mum was lucky enough to get a place in Holt House in April and I can't praise it enough. It really is a proper home where she is known and cared for as an individual. Her preferences are understood and catered for and all her needs are met with kindness and good humour. The home is a lovely place

with a beautiful garden and the atmosphere is very positive with lots of fun. I am very grateful for each individual who contributes to such excellent care.

Reply from Julie Garrity, home manager at Holt House

Thank you for your lovely kind words. All the team work hard to create a homely environment for all our residents and visitors.

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Review of
Holt House
from D C (Husband of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

My wife has been resident here for approximately two years the care she has received has been constantly first class and the same standards apply to family members visiting.
Of special note is the opportunity for residents to take part in a number of activities on a daily basis.

Reply from Julie Garrity, home manager at Holt House

Thank you for your kind words. We love looking after your wife and seeing you visit. You are part of the Holt House family.

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Review of
Holt House
from Linda Y (Friend of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

My friend has been in Holt House for nearly a year. I can't fault the care and attention. There are lots of activities both for residents and for friends and family. If I need care in the future Holt House would be my choice. I worked as a Social Worker for many years and have experienced many care

homes. I find Holt House to be outstanding.

Reply from Julie Garrity, home manager at Holt House

Thank you for your lovely review. All the staff work hard to ensure all of our residents are cared for to the absolute best of our ability.

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Review of
Holt House
from T O (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

Very accommodating. Always a friendly welcome. Understanding. Always something going on with activities etc.
When I visit I always feel relaxed. Nothing is too much, when asking staff if they can help me with my mum.

Reply from Julie Garrity, home manager at Holt House

Thank you for your review. We all love your mum and it is a pleasure to care for her, the change in her has been remarkable.

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Review of
Holt House
from E M (Granddaughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

Can't thank the lovely and amazing team enough at Holt House, Prestwich. My Nana is so happy and very well looked after. From the daily activities which she loves to do and the peacefulness of the home we couldn't want for anything more for her. As a family we love coming to visit and we're always made

to feel very welcome.

Reply from Julie Garrity, home manager at Holt House

Your nana lights up the room with her smile. Caring for her is a pleasure and it is always lovely to see you all, especially enjoying our activities together.

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Review of
Dewdown House
from J L (Son of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience

I have nothing but the greatest respect for all the carers, nurses, staff and all the people involved in the running of Dewdown House. All the staff go that extra mile, are always happy with a smile when you visit, the cleanliness at Dewdown is above and beyond and the amount of activities the staff

provide for the residents is absolutely excellent, this also includes many days out visiting various locations. The reason I'm giving Dewdown 10 out of 10 for their excellent service is because I was a carer for my mother for over many years and understand the hard work involved in caring for the elderly. If my mother has a problem I always get a phone call from one of the staff explaining what this is. I visited several care homes looking for a vacancy for my mother. Dewdown has been a godsend. I and my brothers are so appreciative of the excellent service they provide. Thank you so much.

Reply from Anne Goodman, Home Manager at Dewdown House

Thank you for the lovely review. I am happy that you are so please with the care we provide mum, it is a pleasure to look after her. I will pass your comment on to my wonderful staff. Thank you

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Care Homes Owned by The Salvation Army

The Salvation Army Locations (11)

The Salvation Army Reviews (254)

Furze Hill House

Furze Hill House

Furze Hill House

Furze Hill House

Furze Hill House

The Hawthorns

Youell Court

Holt House

Lyndon Residential Home

The Hawthorns

Holt House

Holt House

Youell Court

Holt House

Holt House

Holt House

Holt House

Holt House

Holt House

Dewdown House

Awards / Recognitions (0)

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