The Salvation Army in Greater Manchester | 1 Care Home

Review of
Holt House
from Janet M (Daughter of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident since November 2024. I was anxious at first about how Mum would settle after living in a family home and attending daycare. I found the staff at Holt House very friendly. As I live overseas, I thought I would feel isolated in her care, but Holt House staff are never too busy

to answer queries and hook me up by videocall to chat with Mum. I highly recommend this residential care home. Nothing is too much trouble, and the staff go out of their way to make the residents feel at home. Meals are cooked to individual preferences and at all times they relate to your questions or concerns. Holt House offers events and activities for the residents. I see Mum daily on the Holt House social media group attending the group activities and can see how lovely she looks when she has just had her hair and nails done. I am very pleased with the care and attention my mother receives and can see how well looked after she is. Thank you to all the staff at Holt House for making my mum welcome and settled.

Reply from Jade Clayton, Activities Lead at Holt House

Thank you for taking the time to write us such a lovely review. It is a pleasure looking after mum, we do our best to make sure all family and friends feel welcome in our home.

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Review of
Holt House
from Janette H (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

My dad is well looked after and is very happy at the care home. The staff are very patient and help my dad when he is struggling, but let him be independent when he is able to, which he still likes to be. His clothes are always clean and he looks smart when I visit.

Reply from Julie Garrity, Home manager at Holt House

Thank you for taking the time to leave a review. We care for all our residents the best we can.

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Review of
Holt House
from Harvey C (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

This is to say that since my father was placed at Holt House he has thrived 100% due in no small way to the professionalism and profound care and understanding of the staff.
My father suffers from vascular dementia and is totally reliant on the care staff and although I can't spend as much time with

him due to the distance I live from Manchester, I have no qualms as I have complete faith in the home and their trusted team and just know he is in the right environment for the rest of his days!

Reply from Julie Garrity, Home manager at Holt House

Thank you for taking time to give a review. It is an absolute pleasure to care for such a true gentleman.

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Review of
Holt House
from Linda J (Friend of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

Excellent program of events and activities for the residents in December and in fact for the whole year.
Very pleased with the care and attention given to all residents and the friendly environment. Credit goes to the all the hard working staff. Thank you.

Reply from Julie Garrity, home manager at Holt House

Thank you for taking the time to submit a review, it means a lot to us all. The team work hard to ensure there are plenty of activities to entertain all of our residents.

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Review of
Holt House
from Helen A (Daughter of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

My mum was lucky enough to get a place in Holt House in April and I can't praise it enough. It really is a proper home where she is known and cared for as an individual. Her preferences are understood and catered for and all her needs are met with kindness and good humour. The home is a lovely place

with a beautiful garden and the atmosphere is very positive with lots of fun. I am very grateful for each individual who contributes to such excellent care.

Reply from Julie Garrity, home manager at Holt House

Thank you for your lovely kind words. All the team work hard to create a homely environment for all our residents and visitors.

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Review of
Holt House
from D C (Husband of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

My wife has been resident here for approximately two years the care she has received has been constantly first class and the same standards apply to family members visiting.
Of special note is the opportunity for residents to take part in a number of activities on a daily basis.

Reply from Julie Garrity, home manager at Holt House

Thank you for your kind words. We love looking after your wife and seeing you visit. You are part of the Holt House family.

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Review of
Holt House
from Linda Y (Friend of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

My friend has been in Holt House for nearly a year. I can't fault the care and attention. There are lots of activities both for residents and for friends and family. If I need care in the future Holt House would be my choice. I worked as a Social Worker for many years and have experienced many care

homes. I find Holt House to be outstanding.

Reply from Julie Garrity, home manager at Holt House

Thank you for your lovely review. All the staff work hard to ensure all of our residents are cared for to the absolute best of our ability.

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Review of
Holt House
from T O (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

Very accommodating. Always a friendly welcome. Understanding. Always something going on with activities etc.
When I visit I always feel relaxed. Nothing is too much, when asking staff if they can help me with my mum.

Reply from Julie Garrity, home manager at Holt House

Thank you for your review. We all love your mum and it is a pleasure to care for her, the change in her has been remarkable.

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Review of
Holt House
from E M (Granddaughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

Can't thank the lovely and amazing team enough at Holt House, Prestwich. My Nana is so happy and very well looked after. From the daily activities which she loves to do and the peacefulness of the home we couldn't want for anything more for her. As a family we love coming to visit and we're always made

to feel very welcome.

Reply from Julie Garrity, home manager at Holt House

Your nana lights up the room with her smile. Caring for her is a pleasure and it is always lovely to see you all, especially enjoying our activities together.

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Review of
Holt House
from Christine R (Niece of Resident) published on 8 October 2024

Submitted via Website • Report

Overall Experience

Holt House is a wonderful care home. It is very well run and staff are exceptionally good. I am happy that my aunt is very well cared for. The home is lovely - well kept, bright and airy and spotlessly clean. There are plenty of activities going on and entertainment. The garden is lovely with plenty

of space to sit out in summer. There are a number of lounges and conservatory overlooking the garden where residents and family can go. As a care home, I cannot fault it.

Reply from Julie Garrity, home manager at Holt House

Thank you for your kind words. We work hard to provide the best for all or residents. It is an absolute pleasure to care for you aunt.

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Review of
Holt House
from Karl G (Son of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience

On arrival at Holt House, I was greeted in a warm friendly manner by the head of care team. After initial introductions I was given a thorough tour of the home and garden. I thought the place had a nice busy orderly but homely feel to it, staff gong about their duties catering for all manner of patient

needs.
On exit from Holt House I was instructed in the front door security system which I was happy with. I thought my mother will be well looked after.

Reply from Julie Garrity, home manager at Holt House

Thank you for your lovely review. Caring for your mum is our pleasure.

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Review of
Holt House
from Richard E (Son of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience

There is an impressive Staff to Resident ratio and the staff are always visible, always doing something for somebody, which gives me reassurance that they are working hard to look after my Mum.
The place is clean and tidy and the staff are pleasant and happy to help.
There is a clear structure to

each day and whenever I visit, there is some form of activity going on, providing interaction and stimulation. It is exactly what my Mum needed and this has helped return a proper structure to her daily routine.
We have all noticed a positive change in Mum's personality since she moved into Holt House and it has lifted a lot of demand and pressure from us all.
We are impressed and happy with Mum's move to Holt House.

Reply from Julie Garrity, home manager at Holt House

Thank you for your lovely review. The staff team works hard to ensure all our residents are loved and cared for. It is a pleasure to look after your mum and I am pleased as a family you are able to see positive changes and you can all go back to being family and not have the demands of being her carers.

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Review of
Holt House
from S H (Son of Resident) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at Holt House since 4th April, following a considerable period of care at another care home. The home has a very friendly and welcoming ambience and the staff are extremely helpful and receptive to requests. I have been particularly impressed by the varied and engaging range

of activities organised such as pet therapy, quizzes, religious services and painting. I would highly recommend Holt House and my experience has been very positive.

Reply from Julie Garrity, home manager at Holt House

Thank you for your kind words. It is a pleasure to look after your mum.

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Review of
Holt House
from Hilary B (Daughter of Resident) published on 23 April 2024

Submitted via Postal Card • Report

Overall Experience

Dad is living his best life. He has friends, he absolutely adores the staff. He joins in all sorts of activities including things he has never done before like cooking! Having a Chaplain and regular worship is important to Dad. The staff deal very positively with Dad's dementia and always with respect.

He is encouraged to make good choices and supported unconditionally.

Reply from Julie Garrity, home manager at Holt House

Thank you for your review. Your dad keeps us on our toes and is a real character within our home.

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Review of
Holt House
from Doreen M (Wife of Resident) published on 22 January 2024

Submitted via Website • Report

Overall Experience

My husband is being well cared for and shown much kindness by all the carers. It's made me realise I made the right decision choosing Holt House for his remaining days.
The atmosphere there is truly lovely, plenty of things going on so not just sleeping all day.
Please keep up the good work it's

much appreciated.
With thanks.

Reply from Julie Garrity, home manager at Holt House

Thank you for your kind words. We do our best to care for each of our residents in the way that they deserve with love, kindness and respect

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Review of
Holt House
from Michal E (Daughter of Resident) published on 25 October 2023

Submitted via Website • Report

Overall Experience

My mother has been in Holt House for 18 months now and throughout this time her care has been excellent, always respectful and individualised. I feel that the staff really know her. Recently she broke her shoulder and needed more help but staff attentiveness to her changing needs could not be faulted.

My mum does not take part in the activities provided but she enjoys sitting in the garden in fine weather and staff are always happy to take her out there.
The carers are always responsive to queries or concerns and deal with them in a friendly manner.
In general, Holt House has a really caring ethos.

Reply from Julie Garrity, home manager at Holt House

Thank you for the kind words, mum definitely keeps us on our toes.

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Review of
Holt House
from Tony L (Son of Resident) published on 18 October 2023

Submitted via Website • Report

Overall Experience

My dad has only been a resident for about a month now, but we cannot fault the home or the care staff. It's a listed building in a lovely quiet location, with nice outdoor spaces. All the staff have been brilliant with my dad, helping him to settle in and feel at home. They are all caring, respectful

and kind to residents and there is always a really warm atmosphere and a welcoming feel to the place. We feel completely at ease knowing he is safe and well looked after.
We are so grateful for the care provided and really thankful to have found a place at Holt House.

Reply from Julie Garrity, Home manager at Holt House

Bless you for the lovely words. Your dad was a real gent and we all wish we had had longer with him.

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Review of
Holt House
from Donna B (Daughter of Resident) published on 18 October 2023

Submitted via Website • Report

Overall Experience

The atmosphere when you enter Holt House is genuinely inviting and welcoming. We instinctively knew this was the place for Mum and 18 months later we are still of the same opinion. The home is warm safe and secure. The staff are dedicated, always at hand and nothing is too much trouble. Holt House is

not a care home, it is a home blessed with genuine carers.

Reply from Julie Garrity, home manager at Holt House

Thank you for taking the time to write a review. We love Mum and all the family that comes with her.

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Review of
Holt House
from Ian M (Son of Resident) published on 9 October 2023

Submitted via Postal Card • Report

Overall Experience

My mum has been at Holt House for just over one month. On all my visits I have seen with my own eyes evidence of the very high standard of care that she and others receive.
In addition to my mum, who suffers from dementia and early-stage Alzheimer's, is blessed by the help and support she receives.

Also (but not least) the food and activities just blow me away.
I can relax 100% knowing my mum is safe and happy!

Reply from Julie Garrity, home manager at Holt House

Thank you for such a lovely review. Mum has settled in so well and has built her own little routine.

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Review of
Holt House
from H B (Daughter of Resident) published on 31 July 2023

Submitted via Postal Card • Report

Overall Experience

Our 96-year-old mother, who has severe mobility issues has been a resident in Holt House for over 2 years. Mum prefers to stay in her room apart from when she has a shower or has her hair done. Therefore she misses out on all the excellent activities which are available but is very content in her room,

where she receives excellent care from a team of friendly and hardworking staff.

Reply from Julie Garrity, home manager at Holt House

Thank you for the review. Mum has her own character and we know her well. All of you are always welcome and at least Mum has seen some of our activities if not all of them.

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