Greensleeves Care in Suffolk | 3 Care Homes

Review of
Harleston House
from Nina D (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience

This care home time after time exceeds expectations. Their wish come true and warmth of care initiatives created by their activity manager have been superb. My mother had a visit from a Shetland pony to the home, a group of residents celebrated the handing over of the lamp to start the pre-VE celebrations.

So much so both have created much interest from local papers, radio and tv. If ever there was an award for care home of the year then this one should win it. The staff treat residents as if they were part of their own family. To be honest, I cant praise them enough, thank you Harleston House!

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Review of
Harleston House
from John T (Son of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum had a spell in hospital during September 2024. Mum didn't do well there but on return to Harleston House as been helped back to the best she can be. All staff have encouraged mum to do more. The daily activities have stimulated mum to participate more than she did before. To be honest on discharge

from hospital we thought mum wouldn't make Christmas. Harleston House helped her to have a great Christmas.

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Review of
Henley House
from Debbie D (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

My dad has been in the home for a while now and I am very impressed with all the staff. They have been very supportive to my dad and also myself. I like the fact that they include all the residents. No one is singled out. The staff done the utmost to make the residents enjoy the festivities and I attended

the Christmas carol concert with Dad. Thank you.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for your kind words. We try and be as inclusive as possible and enable all the residents to live their best lives, including friends and relatives as much as they'd like. Christmas was very special, thank you for supporting us as Dad's daughter and joining in the festivities and for your continued support.

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Review of
Harleston House
from Paula M (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

Our overall experience is excellent. Dad has been treated with dignity and is looking better than he has for months. The care and support is wonderful. Staff are respectful and friendly. The management is obviously top class as the home is run so well. Dad's room is lovely. He has a window so he can

see the sky and we were able to put up his pictures and bring his own chair in. Everywhere is clean and well maintained. The food and drink look delicious - it's a long time since Dad has eaten so well. There are plenty of stimulating and fun activities going on daily and participation is not mandatory. Family as so pleased Dad is received the proper care as we discovered that we were unable to provide this.

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Review of
Henley House
from J R (Daughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been in Henley House for a few months now and on every visit we have been welcomed by the very friendly staff. There are so many activities going on daily and families are invited to join in, it's a lovely atmosphere.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for your kind words, it's good to know the team help residents and their relatives feel supported when there is a need for full time care. I will pass the lovely comments onto the team.

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Review of
Henley House
from Raymond C (Resident) assisted by family/friend published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

It's very good, excellent. I have no complaints. I wish I had come here 10 years ago. The staff are all very helpful and friendly, I enjoy all the activities, there is always something going on. The rooms are all very comfortable. The views are excellent and I couldn't wish for anything more. The managers

are all very nice. I recommend living here, I love it.

Reply from Rebecca Bewley, Home Manager at Henley House

Such a lovely thing to say, it's very good to hear. Thank you, I shall share these comments with the team, and thank you are your family for being such active members of our Henley community.

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Review of
Henley House
from Julie J (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

I want to take the time to send this review because I think it is important to let people know the difference staff here make to people's lives. Our lovely Mum went into Henley House in 2023. We spent a long time choosing the right place and I have to say that from the moment we walked in we knew this

was right for Mum. Mum has dementia and needs dedicated care, every single one of the staff who care for Mum are absolutely fabulous. She is always clean, happy and well cared for. Any difficult problems are handled professionally and caringly. Management run the facility brilliantly and it is beautifully clean. The reception staff are smiley and welcoming. Any family concerns and feelings are considered and we always feel valued.
I have no hesitation in recommending Henley House to anyone who has a dear relative who needs deeper care, it is not a 'facility' it is a home as in a place for our loved ones to live in comfort and where we can visit and spend time with them.

Reply from Rebecca Bewley, Home Manager at Henley House

Dear Julie, what lovely words. I will ensure these are passed to the team as it is a pleasure do what we do, and yes the team are what makes it so special here at Henley House. Thank you for your review and continued support.

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Review of
Henley House
from H C (Daughter of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

Dad unfortunately was only a resident here for just over a week on the dementia floor, my brother and I were very impressed with the care he received until he passed away unexpectedly.
We wanted mum to come here initially, for respite care after a lengthy and traumatic stay in hospital where she lost

a lot of mobility due to heart failure. We are very happy with the care mum received, especially as the care is complex. Small niggles but we feel confident they get addressed.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for the lovely review. It has been a pleasure to enable Mum to improve from her stay in hospital and following the loss of her husband. Her specialist dietary needs are complex, but nothing we cannot handle and she has most definitely become one of the Henley House family of residents.

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Review of
Henley House
from D P (Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

I arrived in the summer needing to change from intermittent care. I am now as fully independent as possible and enjoying my life. Thanks especially to the in house staff who make this possible every day. All make me feel as though I'm the only one, kitchen staff make the extra effort to make my diet

safe.

Reply from Rebecca Bewley, Home Manager at Henley House

It has been so lovely to see you flourish and become one of the Henley House family of residents. I am also happy to continue to be your 'personal shopper' for all your preferred specialist food, we try to go above expectations when these things make a difference to someone's day. It is also a pleasure for you to have your family here for celebrations, this is your home to use and all are welcome. So thank you for such a lovely review, I will pass on the comments to the team.

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Review of
Henley House
from M W (Son-in-law of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

Henley House, in my experience is the best care home I have visited. The building its self is very impressive, all the carers and seniors we have encountered, not to mention the cleaning staff have been amazing in the three years my mother in law has been living here.
It's hard to find anything to

grumble about. Highly recommended care home, in my opinion.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you so much for your kind comments, I will pass these onto the team. They are indeed 'amazing' and I'm proud to lead such a caring group of people who strive to make the residents' lives as full as possible.

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Review of
Henley House
from Steve D (Friend of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience

I was lucky enough to be invited to the Xmas Quiz at Henley House and had a lot of fun. I loved the feel of the home, modern, clean and seasonally decorated. The event was very inclusive and laughs and smiles were in abundance.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for your kind words, our quizzes are legendary and you are always welcome to attend, we definitely encourage our residents to live their best lives, so any suggestions for activities or events are always welcome. Thank you again and hopefully see you on a team at the next quiz!

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Review of
Broadlands
from Lesley D (Daughter of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience

Broadlands is outstanding in all aspects. A beautiful setting, warm, caring team who go to extreme lengths to provide daily entertainment and close attention without a feeling of control, excellent meals in a hotel-like setting. My mother feels very much at home and well looked after.
As I live abroad,

it is such a relief to know she is content and settled and, as she herself says, couldn´t be in a better, happier place.
So many thanks to the Broadland team.

Reply from Anne Maas, Home Manager at Broadlands

Thank you for your lovely comments. It's our pleasure to look after your Mum.

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Review of
Broadlands
from Susan L (Daughter of Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience

Our dad died recently at Broadlands at the age of 106. Initially, he went to Broadlands for a two-week respite period but it was so successful that he decided to stay and it wasn't long until he began to refer to it as "home". He had two very contented years there and it made for a very happy last chapter

to his long life. He always spoke so highly of all the staff and said he felt looked after with what felt like love. The house is very comfortable and well-maintained and the garden leading down to the Broads is really beautiful. There are activities twice a day as well as trips and visits from various entertainers and others from the local community. Mealtimes feel almost restaurant-like with high-standard, home-cooked food. All the staff were warm and welcoming and there was a lot of laughter and fun. There was always someone to talk to and something going on. We felt able to trust staff to care for Dad and communication with us was excellent. We highly recommend Broadlands.

Reply from Jo London, Administrator at Broadlands

Thank you, Susan, for your lovely comments, it was our absolute pleasure to care for Dad.

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Review of
Henley House
from S M (Respite Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience

I recently spent 3 weeks at Henley House for respite care following a fall although I booked for 2 weeks I was so comfortable and restful that I stayed for a further week. The staff were so kind and thoughtful, they need a special mention. I would certainly return to Henley House again.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for a lovely review and it was a pleasure to have you and your little dog, stay with us. Always good to know when a respite extends or would happily return. You would be welcomed back and would be lovely to see you drop in for a coffee anytime.

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Review of
Henley House
from Irene J (Respite Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience

I had a good reception when arriving at Henley House and quickly felt comfortable. Both staff and residents were ready to smile and introduce themselves. The room was clean and comfortable and felt homely. I enjoyed mealtimes with well-presented food and a good variety of choices. I enjoyed the activities

that were available to all with assistance to and from if needed. In all a good fill-in whilst the family were away.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for a lovely review, it was a pleasure to have you stay and it would be lovely to have you return should you ever need us again.

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Review of
Henley House
from G B (Daughter of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience

My Mum has been living in Henley House for over a year now. It was really difficult for our family to see our Mum having to leave her home and husband of decades and live elsewhere. However, all the staff have been lovely. Very understanding, patient and compassionate. Everyone goes out of their way

to be friendly and welcoming and all take time to make my mum feel cared for. From the cleaners, caretakers, the dining room staff to the carers and seniors. The place is lovely, with bright surroundings and the view is spectacular from Mum's room, it's lovely looking out to see what you can spy in the distant countryside. Medical checks and monitoring are regular. The food is good, with things made on site and always extras on offer like freshly made milkshakes etc which Mum enjoys. The entertainment is good, the mental stimulation has been a real benefit to my mum. Events are organised which satisfy a variety of tastes, there's always something to be involved in if you want to be. Thanks to a great team!

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for such a lovely review. It is an absolute pleasure to have Mum and to support her to spend as much time with family and to go out and about on so many trips, from visiting the local to sailing. Thank you for trusting us to care for her when you had to make that difficult decision and for supporting the home to do so, as well as we can.

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Review of
Harleston House
from Sharon C (Daughter of Resident) published on 19 July 2024

Submitted via Postal Card • Report

Overall Experience

We have had nothing but a positive experience since placing Mum into Harleston House. The staff are fantastic and are tuned in to each patient's individual needs. The home itself is pleasant with bright and airy communal rooms, a lovely garden and the bedrooms are well-decorated and homely. The activity

programme is amazing and the catering is very good, it is a pleasure to visit Mum, not just to see her but because it has such a lovely atmosphere (made by the staff). It is a wonderful feeling to know that when we leave her she is safe, well cared for and seems happy. We couldn't ask for any more.

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Review of
Harleston House
from J H (Brother of Resident) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience

We really enjoyed our visit to Harleston House and seeing our relative so happy. She joined in with all of the many activities as did we. The singers that came into entertain us were excellent and we all really enjoyed a good sing-along. We stayed for lunch every day and the food was lovely with a good

selection to meet everyone's needs. The staff were so kind and friendly and the whole atmosphere of the home was of caring and kindness. Everything you could wish for your relative.

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Review of
Henley House
from B R (Respite Resident) assisted by family/friend published on 13 May 2024

Submitted via Postal Card • Report

Overall Experience

My stay at Henley House for respite was necessitated as my wife, my full-time kara, had to undergo surgery. When it became apparent that my two-week plans to stay were not long enough, my stay was extended for a third week for which we were both very grateful. On arrival, I was immediately made to feel

at home. The staff were friendly and welcoming. My ensuite room overlooked the countryside and horse paddocks and bird-watching potential. The room was very comfortable and well appointed and cleaned every day to a high standard. The food was varied and well presented with fresh fruit always available. I was fortunate to have visitors on most days who were always made very welcome by the staff. I would confidently recommend Henley House. It is very professional friendly and safe. I was comfortable and well looked after there. Thank you.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for such a lovely review and for your comments to us that you were made to feel like 'family'. It was a pleasure to have you staying with us and lovely to meet all of you and all your visitors, we are here if you need us in the future.

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Review of
Harleston House
from Rachael A (Daughter of Resident) published on 19 April 2024

Submitted via Website • Report

Overall Experience

From our first unscheduled visit to Harleston House and the subsequent stay that my Mum had, the staff were all so friendly, professional and caring. The service we received as a family could not be faulted, and my Mum absolutely loved her respite stay. I have no hesitation in recommending the home

or having my Mum stay again.

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Care Homes Owned by Greensleeves Care in Suffolk

Greensleeves Care Locations in Suffolk (3)

Greensleeves Care Reviews in Suffolk (173)

Harleston House

Harleston House

Henley House

Harleston House

Henley House

Henley House

Henley House

Henley House

Henley House

Henley House

Henley House

Broadlands

Broadlands

Henley House

Henley House

Henley House

Harleston House

Harleston House

Henley House

Harleston House

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