Care Homes Owned by Foxley Lodge Care Ltd

8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Foxley Lodge Care Ltd

Foxley Lodge Care Ltd Locations (2)

 

2 Care Homes owned by Foxley Lodge Care Ltd

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Foxley Lodge

24/26 Foxley Hill Road, Purley CR8 2HB 

8.4 7 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 22 Rooms
Sonia Lodge

5-7 Warwick Road, Walmer, Deal CT14 7JF 

9.1 16 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 28 Rooms

Foxley Lodge Care Ltd Reviews (23)

8.7
Foxley Lodge Care Ltd has a Group Review Score of 8.7 (8.742) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Foxley Lodge Care Ltd must have a Review Score.

Overall Experience

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  • 9
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23
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Review of

Sonia Lodge

from Ian S (Son of Resident) published on 5 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Sonia Lodge for almost 2 years and in that time he has received excellent care from all of the staff. He recently spent a few days in hospital and was not at all engaging or responsive to any attempted conversation during our visits. When he returned to Sonia Lodge he
was far happier, much more responsive, and glad to be "home".

Reply from Anusha Punnackal, Manager at Sonia Lodge

Thank you so much for your kind words and for taking the time to share your father's experience at Sonia Lodge. It means a great deal to our team to hear that he feels happy, responsive, and at home here.


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Review of

Sonia Lodge

from H P (Daughter of Resident) published on 22 July 2024
Overall Experience  Overall Experience 5.0 out of 5

My dad was cared for by the wonderful staff at Sonia Lodge from January 2023 until May 2024. The care he received from the whole team was second to none. His dignity, wishes and personal care needs were all managed with kindness and compassion. The staff were so kind and gentle with my dad and other
clients, and we are grateful he had such great care close to home. Thank you to all the staff at Sonia Lodge from myself and my mum.

Reply from Anusha Punnackal, Manager at Sonia Lodge

Thank you so much for taking the time to share your heartfelt review of Sonia Lodge. We are deeply touched by your kind words and are incredibly proud to have been able to care for your dad from January 2023 to May 2024. Our team is dedicated to providing the highest standard of care, ensuring that each resident's dignity, wishes, and personal needs are met with compassion and kindness. Knowing that we succeeded in making your dad's stay with us comfortable and respectful means the world to us. We will pass along your gratitude to our staff, who will be thrilled to hear that their efforts have had such a positive impact. It was truly our privilege to care for your dad, and we are grateful for the trust you placed in us. Thank you once again for your kind words and for choosing Sonia Lodge. Warm regards.


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Review of

Foxley Lodge

from P K (Son of Resident) published on 21 December 2023
Overall Experience  Overall Experience 5.0 out of 5

I found the overall care is very good and the manager and staff very helpful. My dad has been improved, and the care is quality and the best. My dad's mental state has improved, and no concerns.
They are able to engage my dad in activities and have improved his mental state.

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Review of

Sonia Lodge

from G S (Son of Resident) published on 5 December 2023
Overall Experience  Overall Experience 4.0 out of 5

My mother was cared for by Sonia Lodge from June 2023 until November 2023. All the staff were amazing. Kind and caring and nothing too much trouble. The care given to my mother was exemplary and I was able to feel happy that she was being well cared for. She was nursed there until the end of life, with
the utmost dignity. Phone calls and emails were promptly answered.

Reply from DEVIKA ABHEE, PROVIDER at Sonia Lodge

Thank you so much for your feedback
Thanks.


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Review of

Sonia Lodge

from B L (Son of Resident) published on 28 November 2023
Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for around five months. I have noticed an improvement in her wellbeing since being at Sonia Lodge. She has responded positively to the care she is in receipt of. Regular nutrition and frequent hydration via regular drinks and biscuits have seen her physical condition improve
and she now walks with a frame rather than wait to be pushed in a wheelchair. Thank you for all you do.

Reply from Anusha Punnackal, Manager at Sonia Lodge

We value your review of our care home. Your feedback is crucial in enhancing the quality of our services. Thank you for taking the time to share your thoughts. Thanks.


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Review of

Sonia Lodge

from Tracy C (Daughter of Resident) published on 28 November 2023
Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Sonia Lodge since June this year. She has settled in really well. The manager and staff are very caring and approachable. Mum has a good rapport with all of them and gets on well with the other residents.

Reply from Anusha Punnackal, Manager at Sonia Lodge

Thank you for your feedback on our service. We appreciate your input and are committed to continually improving our services. Thank you.


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Review of

Sonia Lodge

from Pam S (Brother of Resident) published on 28 November 2023
Overall Experience  Overall Experience 4.0 out of 5

We live in Devon so only able to visit my brother three times so far sadly, but staff always welcoming and he seems fairly settled and happy. He has dementia so responses are not always consistent as he is not fully aware of why he is there. We were recently gifted a device to enable him to contact
us face to face and the manager and her lovely staff have been very helpful in assisting him to call me weekly and he seems to be more relaxed and less confused with this routine than just a phone call. The staff are very accommodating when we have been able to visit and his friend, who live locally, often visits and takes him out for a few hours each time (as indeed we do when we visit and this is never a problem). Although he has dementia, my brother really needs to be with peers/people with similar interests and have a lot of stimulation to maintain his current level of cognisance, which is our only concern but not a negative reflection on Sonia Lodge in any way.

Reply from Anusha Punnackal, Manager at Sonia Lodge

Thank you for taking the time to share your feedback. We appreciate your words and are delighted to hear that you are happy with our service. If you have any further comments or suggestions, please feel free to reach out. We're committed to providing the best experience for our residents.


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Review of

Foxley Lodge

from D V (Niece of Resident) published on 13 November 2023
Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident at Foxley Lodge. They provide very good service. All staff are competent and compassionate. Manager is very friendly and accessible and competent. She is accessible at any time.
The home has reasonable menu choices for residents and they were providing vegetarian meals as well.

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Review of

Sonia Lodge

from Kelvin N (Son of Resident) published on 13 October 2022
Overall Experience  Overall Experience 4.0 out of 5

Since the new manager and staff have been in place, I have seen many positive improvements. For example, cleaner premises, visually more attractive, staff friendly and welcoming, staff care of residents 100% improved. The staff are better presented and provide a kind and professional approach that now
makes me happier about my mother's care.

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Review of

Sonia Lodge

from N B (Son of Resident) published on 21 September 2022
Overall Experience  Overall Experience 4.0 out of 5

Seems to be far better, in honesty. The staff seem very attentive, and my mum likes them. When my wife and I visit, we are very welcome. Mum has a new bedroom, which seems great. I feel Mum is being looked after very well.

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Review of

Sonia Lodge

from I B (Son of Resident) published on 21 September 2022
Overall Experience  Overall Experience 4.0 out of 5

Since the changes made at Sonia Lodge, my mother has become more relaxed and less aggressive.
Staff seem to take a great deal of care with her and are always extremely pleasant when I visit.
I have seen a great improvement in her well-being since last year.
Keep up the good work!

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Review of

Sonia Lodge

from Pauline L (Daughter of Resident) published on 13 September 2022
Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Sonia Lodge for a considerable amount of time and has always been given good consistent care by all the staff members. The care home has recently been re-decorated in dementia-friendly colours, and a choice of activities is on hand. My mother is treated with care, compassion and
respect. There is a choice of foods available to residents, and meals are a good standard. Family visits are welcomed, and staff are on hand at all times.

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Review of

Sonia Lodge

from M N (Daughter of Resident) published on 13 September 2022
Overall Experience  Overall Experience 4.0 out of 5

There have been many improvements made to the care provision of the residents and also the environment over the past six months. I hope that the management continues with improving the service that they provide to the vulnerable individuals in their care.

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Review of

Foxley Lodge

from E B (Friend of Resident) published on 2 April 2022
Overall Experience  Overall Experience 5.0 out of 5

My friend was discharged from the hospital to Foxley Lodge and the environment is clean and safe. They also have competent carers and experienced carers. When I go to visit my friend I can see differences in her wellbeing. Foxley Lodge is a place a way from home that I will recommend.

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Review of

Foxley Lodge

from Geoff K (Cousin of Resident) published on 18 August 2021
Overall Experience  Overall Experience 4.0 out of 5

My Cousin has been a resident in Foxley Lodge since January 2021. Sadly in that time, I have been unable to visit him due to COVID restrictions plus the fact that I live in Manchester and travel has been extremely challenging. I will say that my contact with Foxley Lodge has always been positive and
my conversations with my cousins have lead me to believe that he is being well cared for in a caring and safe environment. The marks given below reflect the fact that I have as yet been unable to visit personally.

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Review of

Foxley Lodge

from Caroline G (Daughter of Resident) published on 3 August 2021
Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Foxley Lodge for 7 months and we have been happy with the care provided. The staff seem caring and know her as an individual. They are always happy for us to talk directly to medical care providers and they have tried to make visiting as easy as possible within covid restrictions.

Reply from Yogi Abhee, Manager at Foxley Lodge

The relative who made this comment is appropriate and it is much appreciated by management and carers at the home. Carers were elevated with this response as they felt they are valued.


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Review of

Sonia Lodge

from Monica L (Wife of Resident) published on 18 May 2021
Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred to Sonia Lodge from the hospital, and he spent 1 week there. From the moment he arrived, he was given great care by the manager and her team. The room he was in was lovely with an ensuite. In the short time he was a resident, I was able to visit him twice, for which, I am
very grateful, and Covid safety was second to none. My husband commented on the lovely, caring staff.

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Review of

Sonia Lodge

from Brian H (Son of Resident) published on 18 May 2021
Overall Experience  Overall Experience 5.0 out of 5

In 2016, our mother was placed in Sonia Lodge due to her advancing dementia.
The care and compassion extended to her by the manager and staff was great comfort in her final years, and we will always be grateful to them for this.

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Review of

Foxley Lodge

from Geoff W (Son of Resident) published on 12 October 2020
Overall Experience  Overall Experience 4.0 out of 5

Foxley Lodge took in my Mum at a time of crisis. They have taken very good care of her. She suffers from dementia and I have noticed a great improvement with her. She is more aware and talkative. She is well cared for, well fed and is benefiting from the regular company, good food and a safe environment.
My mother enjoys the garden and is much better. The staff are always very nice when we call. Thank you.

Reply from Yogi Abhee, Manager at Foxley Lodge

Thank you for writing this review, we very much appreciate it.


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Review of

Foxley Lodge

from J W (Daughter of Resident) published on 12 October 2020
Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff and residents at Foxley Lodge for providing an excellent standard of care to my dad who sadly passed away. He was looked after by all the staff in a dignified way. Has very much loved by all of them.
Infection control measures are in place to safeguard all visitors.
All the carers are very caring.
I would like to thank them again.

Reply from Yogi Abhee, Manager at Foxley Lodge

Thank you for your review of Foxley Lodge, we appreciate it.


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Awards / Recognitions (0)

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Frequently Asked Questions about Foxley Lodge Care Ltd

How many Care Homes does Foxley Lodge Care Ltd own?

Foxley Lodge Care Ltd own 2 Care Homes.

Which Foxley Lodge Care Ltd Care Homes have the highest review score?

Sonia Lodge & Foxley Lodge have the highest review score.