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Care Homes Owned by London Borough of Barking & Dagenham

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by London Borough of Barking & Dagenham

London Borough of Barking & Dagenham Locations (8)

 

8 Care Homes, Adult Day Care Centres and Extra Care Housing owned by London Borough of Barking & Dagenham

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Kallar Lodge Residential Care Home

75 Gregory Road, Romford RM6 5RU 

9.7 27 reviews
"Fantastic atmosphere and the biggest bonus was the carers who worked at this residential home. They were so friendly and accommodating and…"   Read all 27 reviews
Location Type Care Home

Kallar Lodge is a residential care home and respite centre which provides 24-hour care and specialises in caring for people living with Dementia. The home is owned by the London Borough of Barking and Dagenham and recently underwent refurbishment both… Read more about Kallar Lodge Residential Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 44 Rooms
Ted Hennem House

Jacobs Close, Dagenham RM10 7NH 

Maples Resource Centre

80 Gascoigne Road, Barking IG11 7LG 

Heathlands Day Centre

Heathway, Dagenham RM10 7SE 

Brady Court

Peters Close, off Burnside Road, Dagenham RM8 1XZ 

Millicent Preston House

Ripple Road, Dagenham, Barking IG11 7PW 

George Crouch Centre

Althorne Way, Dagenham RM10 7DG 

Turner Court

Weston Road, Dagenham RM9 5UJ 

London Borough of Barking & Dagenham Reviews (27)

9.7
London Borough of Barking & Dagenham has a Group Review Score of 9.7 (9.693) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to London Borough of Barking & Dagenham must have a Review Score.

Overall Experience

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  • 4
  • 1
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Review of

Kallar Lodge Residential Care Home

from Denise B (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic atmosphere and the biggest bonus was the carers who worked at this residential home. They were so friendly and accommodating and could not do enough for my mum. They all had smiles on their faces and created an atmosphere that felt like home.

Reply from Natalie Wood, Manager at Kallar Lodge Residential Care Home

Thank you for taking the time to leave your lovely review. Mum was a pleasure to look after during her short stay here and we were sad to see her go. Take care and please keep in touch.


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Review of

Kallar Lodge Residential Care Home

from Gary H (Son of Resident) published on 11 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been in this care home for 8 months now and she has really settled well. She is looked after with all her needs. The staff are lovely, the home is clean and well-maintained.
The garden area is lovely and maintained. My Mother appears really happy and this has given us peace of mind to
know that she is safe and well cared for.

Reply from Natalie Wood, Administration Officer at Kallar Lodge Residential Care Home

Thank you for your 5-star review. Mum has settled in very well and has become a firm favourite with the new friends she has made on her floor. Your kind words mean a lot and I will pass this on to the carers. Have a great Christmas.


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Review of

Kallar Lodge Residential Care Home

from Darran Q (Son of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is at Kallar Lodge, he has been well looked after while here - at this present time my father's at end of life stage. I would like to say everybody at Kallar Lodge has been outstanding and have a well-run home and always looking after my father and myself and family - you would find it very
hard to meet so many great humans in one place. Great experience. Well done.

Reply from Natalie Wood, Administration Officer at Kallar Lodge Residential Care Home

Thank you for your kind review. It has been a pleasure to welcome your family into our home whilst caring for your dad. He is a wonderful man with a great sense of humour and we love having him here with us.


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Review of

Kallar Lodge Residential Care Home

from A S (Brother of Resident) published on 16 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good and very kind all the time.

Reply from Natalie Wood, Administration Officer at Kallar Lodge Residential Care Home

Your feedback regarding star ratings is very valuable to us and we appreciate the time taken to submit your review.


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Review of

Kallar Lodge Residential Care Home

from Dean H (Grandson of Resident) published on 17 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Kallar Lodge have been amazing since my nan arrived in April, absolutely every member of staff from the people on reception to the carers, cleaners and managers have been so kind and welcoming to my nan and have always been very helpful and friendly to myself and any family member who have
visited my nan.
When she arrived she was very upset and was adamant she wanted to go home but as the days have gone by she has got better each day.
She now looks much better thanks to the carers and seems much more happy and settled.
The people in charge recently moved my nan to a different room on a different floor as they felt it would be beneficial which it has turned out to be.
My nan much prefers it and again had settled even more since moving.
I couldn't speak higher of all the staff at Kallar Lodge, they do a great job and long may that continue.

Reply from Natalie Wood, Manager at Kallar Lodge Residential Care Home

Thank you for your glowing review. It is not unusual for us to have initially reluctant residents move in and it is very rare that we do not overcome this challenge by making them feel at home and comfortable within their surroundings. The support and patience of families are also vital in us achieving this and we thank you and your family for that. It is also lovely of you to mention so many of our different staff as, for us to be able to provide a successful service, we all have to play a part in making people feel welcome in our home.


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Review of

Kallar Lodge Residential Care Home

from L B (Daughter of Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother appears to be treated with care and respect at all times. Medical issues are dealt with promptly. Staff are always pleasant and helpful. Although communication by phone can be difficult at times, face to face always satisfactory.

Reply from Natalie Wood, Administration Officer at Kallar Lodge Residential Care Home

Thank you very much for your review and we do appreciate that during certain times of the day it may be more challenging to contact us via telephone. Please be assured that during normal working hours, I am usually just at the end of the phone. However, if ever there is something urgent that needs discussing please feel free to email either myself or any of the officers or management directly and we will always do our best to assist.


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Review of

Kallar Lodge Residential Care Home

from Sandra A (Daughter of Resident) published on 13 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Totally 100% satisfied with Mum's care she receives. She is always very clean and tidy, always happy. Can honestly say she has never asked to go home or cry (which really reassures me that she is happy) and safe. I keep the rest of the family informed of what is happening with Mum. I take photos/videos
and send them to my brother. All in all, we are all really happy. Couldn't wish for a better place. If only we could find a place for our disabled son, that had the same care, compassion and love. I just wouldn't have any worries.

Reply from Natalie Wood, Manager at Kallar Lodge Residential Care Home

Thank you for the wonderful review. Lovely to know that our care alleviates any worries you may have had. She is a joy to care for, and we hope to still do so for many years to come.


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Review of

Kallar Lodge Residential Care Home

from Susan S (Daughter of Resident) published on 23 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the fourth home our mum has been a resident in. By far it's the most perfect care home for mum. Wish we had applied for Kallar Lodge first, two years ago. They have cared for our mum top-notch. The staff are fantastic too. From management and carers to the reception ladies too. Well done to
them all for the care given to our mum.

Reply from Natalie Wood, Administration Officer at Kallar Lodge Residential Care Home

Thank you so much for the lovely review. We value your feedback as others can benefit from it immensely when researching a suitable placement for their loved one. Your words mean more than you realise.


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Review of

Kallar Lodge Residential Care Home

from Wayne N (Son of Resident) published on 22 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is now at Kallar Lodge. I have found the staff very helpful since she has been here and very kind and always made me feel welcome. My mum is happy and well looked after and seems happy to be there. The home provides many activities for her to do and her room has everything she needs when she
wants some privacy. I cannot fault anybody I have met there and think they are all doing a great job. I'd like to thank all the staff from the bottom of my heart as my mum's life has now improved by no end.

Reply from Natalie Wood, Administration Officer at Kallar Lodge Residential Care Home

Thank you for such a great review. It is our honour to look after Mum. Our doors are always open for you and your lovely family.


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Review of

Kallar Lodge Residential Care Home

from Sharon G (Daughter of Resident) published on 13 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was well cared for at Kallar Lodge, it was always very clean, the rooms were light and airy, and the communal areas were also pleasant and well looked after. The staff were helpful and always tried to answer my questions.

Reply from Natalie Wood, Manager at Kallar Lodge Residential Care Home

Thank you for taking the time to leave your review and we hope that Mum is very happy in her new home.


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Review of

Kallar Lodge Residential Care Home

from Ashley Y (Daughter of Resident) published on 12 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was diagnosed with Alzheimer's recently and moved in on March 1st 2023. I didn't know what to expect and was very nervous about leaving Mum. From day one I felt totally included in Mum's care. I was asked everything about Mum on her admission, even down to how she takes her tea! I cannot fault
her care and the staff are all very friendly and caring, from the estate team and the carers to the cook. From day one everyone introduced themselves to me and Mum, and made us both feel very welcome to be there. Although only being there a short time she has already gained weight and her communication and interaction with people has improved greatly. Her constant nervousness/anxiety has gone and this confirms to me she is happy and feeling safe in the home. I cannot recommend Kallar Lodge enough and feel very thankful to everyone within the team for the peace of mind you have given to me, and the safe and caring environment you have provided for my mum.

Reply from Natalie Wood, Administration Officer at Kallar Lodge Residential Care Home

That's wonderful to hear and thank you kindly for your fantastic review.


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Review of

Kallar Lodge Residential Care Home

from Karen A (Daughter of Resident) published on 21 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum, who has dementia, moved in very recently. Right from the pre-admittance visit to her at home, I can't fault any of the staff or the care she has received since she became a resident. She is very happy there and tells me that all the staff are very kind and the food is lovely. She has her own ensuite
room that we're slowly filling with her personal items, but she enjoys spending time in the lounges with the other residents. I'm so grateful and give huge thanks, to everyone at Kallar Lodge, for providing a clean, safe and happy environment for Mum.

Reply from Natalie Wood, Administration Officer at Kallar Lodge Residential Care Home

Thank you very much for leaving such a positive review, which is especially nice when the words come (almost) direct from the resident themselves. It is our pleasure to look after mum. Have a lovely Christmas and a Happy New Year and we look forward to seeing you and the family soon.


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Review of

Kallar Lodge Residential Care Home

from Sylvia C (Sister of Resident) published on 13 December 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My sister is a resident at Kallar Lodge. I am assigned Court of Protection for her, and I visit her on a weekly basis. She had her 93rd birthday on the 20th of November. Sadly my husband and I could not visit on that day due to strict visiting times, which meant we had to visit the day before on the
19th November. On our arrival to the visiting room, I was overwhelmed by the care that was taken for us to celebrate her birthday. There was a table laid out beautifully for us to have our own birthday celebration, including a pot of tea and all the trimmings. She has been at the home for four and a half years now, and the care by the staff and admin has been second to none.

Reply from Natalie Wood, Administration Officer at Kallar Lodge Residential Care Home

Thank you for your review. We are so glad that you were happy with your private celebration and hope that we can make it bigger and better next year.


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Review of

Kallar Lodge Residential Care Home

from Stanley R (Son of Resident) published on 29 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has dementia and has been living in Kallar Lodge since late 2019, when my dad moved into Kallar Lodge, myself and my family were worried as it was the first care home he lived in since being diagnosed with dementia. Since moving into Kallar Lodge I can't fault the care he has received from all
the staff.
And throughout the Covid-19 pandemic, the home has done all it can and more to make sure my dad is safe and have abided by all the rules on PPE and guidance. I am able to visit my dad in a room in the home wearing PPE and am very happy with how my dad looks his skin is so much better and he has lost weight. He looks so well that it makes me very emotional that he is being cared for so well.
I would like to say that if myself or my sisters had to be cared for in a home that Kallar lodge would be the home I would hope that I would live

Reply from Natalie Wood, Administration Officer at Kallar Lodge Residential Care Home

Thank you so much for taking the time to leave such a fantastic review. It really means so much to all the staff, particularly after the past very tough year, that their hard work has not gone unnoticed.
Your kind words mean so much to everyone here at Kallar Lodge.


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Review of

Kallar Lodge Residential Care Home

from Addie I (Son of Resident) published on 18 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service provided at Kallar Lodge. The staff and management have been very good with the care they have provided. It's a very good care home.
I would recommend this care home to anybody in my family and in the area.

Reply from Natalie Wood, Admin at Kallar Lodge Residential Care Home

Thank you so much for the 5-star review. It's so lovely to hear that you are happy at any time but as the last year has been particularly tough, it makes it all the more special. We look forward to your visits when this lockdown is over.


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Review of

Kallar Lodge Residential Care Home

from Clare F (Granddaughter of Resident) published on 6 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd like to thank all the staff, you have truly been amazing. You have all been so kind and caring, I would definitely recommend this home to my family and friends. Thanks for making my Nan's last days a little easier.

Reply from Natalie Wood, Manager at Kallar Lodge Residential Care Home

Thank you so much for the kind words and wonderful review. Means so much particularly now, during this difficult year. Nan was a lovely lady and will be missed by everyone.


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Review of

Kallar Lodge Residential Care Home

from C T (Daughter of Resident) published on 25 February 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family have no problems with my mums care home Kallar Lodge. Very happy with the care of my mother.

Reply from Natalie Wood, Manager at Kallar Lodge Residential Care Home

Thank you very much for taking time to leave a review.


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Review of

Kallar Lodge Residential Care Home

from John G (Resident) published on 18 February 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am in Kallar Lodge on advice from social care, just while my house is made liveable.
I am well looked after. It's been an experience to see other cases in here and it makes one realise how lucky one is not to be like them.

Reply from Natalie Wood, Admin Officer at Kallar Lodge Residential Care Home

Thank you for you review. It has been lovely having you stay with us.


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Review of

Kallar Lodge Residential Care Home

from David W (Son of Resident) published on 4 February 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother's dementia reached a stage where she needed full-time care, I was adamant that she would be in a private home. After visiting a number, I didn't feel that they were right for her but I also didn't want to place her in a council home. How wrong I was, Mum's social worker, and my wife,
convinced me to at least take a look at Kallar Lodge and I was really impressed by the cleanliness, the facilities and most importantly the carers and staff. Mum settled in quickly and is very happy and always clean and smiling. She is 97, eating well, singing and enjoying her life. The staff always contact me if they have any concerns and there have been regular assessments of mum's needs. A huge thank you to everyone at Kallar Lodge.

Reply from Natalie Wood, Manager at Kallar Lodge Residential Care Home

Thank you so much for your wonderful 5 star review.


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Review of

Kallar Lodge Residential Care Home

from Marjie F (Daughter of Resident) published on 30 January 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Kallar Lodge for 3 years. She found it difficult at first but settled within a couple of months. She is now happy and well looked after, always clean and nicely dressed when I visit. Her bedroom is large with an en-suite shower room with large windows overlooking a lovely green.
Throughout is well decorated with a homely feel and very clean. A hairdresser visits regularly. My mother is not a sociable person but the staff make great efforts to get her to "join in" and she has played bingo with other residents, they also encourage her to join the other residents for her lunch. The meals look appealing and healthily balanced, although rather plain for my taste, I feel this would be the right choice for an older resident. The most outstanding aspect of Kallar Lodge is its staff and carers. Friendly, enthusiastic, supportive and patient - they can't do enough for my mum!

Reply from Natalie Wood, Admin Officer at Kallar Lodge Residential Care Home

What an amazing review, thank you very much for taking the time to leave it. Our staff here are a great team and love the work that they do, which then reflects on the faces of our residents and their families.


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Awards / Recognitions (0)

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Frequently Asked Questions about London Borough of Barking & Dagenham

How many Care Homes does London Borough of Barking & Dagenham own?

London Borough of Barking & Dagenham own 1 Care Home.

Which London Borough of Barking & Dagenham Care Homes have the highest review score?

Kallar Lodge Residential Care Home has the highest review score.
London Borough of Barking & Dagenham in London

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