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Care Homes Owned by The Bondcare Group in Cleveland & Teesside

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Bondcare Group in Cleveland & Teesside

The Bondcare Group Locations in Cleveland & Teesside (3)

 

3 Care Homes owned by The Bondcare Group in Cleveland & Teesside

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Elton Hall

Elton Village, Stockton-on-Tees TS21 1AG 

8.5 41 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 70 Rooms
Cleveland View

Cargo Fleet Lane, Middlesbrough TS3 8NN 

9.1 22 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 60 Rooms
Allington House

Marsh House Avenue, Billingham TS23 3ET 

10 36 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 49 Rooms

The Bondcare Group Reviews in Cleveland & Teesside (99)

9.3
The Bondcare Group has a Group Review Score of 9.3 (9.332) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

Overall Experience

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Review of

Cleveland View

from Aubrey J (Son of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience this is a first class home. All the management and staff are first class and couldn't be better. My mother loves it here and that is all I want.

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Review of

Cleveland View

from B J (Daughter-in-law of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always very clean and the staff are always working hard, they never seem to stop working. I don't think they could do any more for my mother in law. All her needs are taken care for by the home. We couldn't as for better.

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Review of

Elton Hall

from Carol N (Friend of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Totally dedicated kind and caring staff who stop at nowt to make residents comfortable. Their kindness and hard graft is amazing. Frankly, they need a medal or trophy as they give their all on very long shifts. Very lucky residents who have the best you can get.

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Review of

Elton Hall

from T W (Husband of Resident) published on 15 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

First I would like to thank you for the improvement to the Hollies where my wife resides, also downstairs it's also nice to visit.

But outside the front of the building is a total disgrace. A total mess. The facade wants a facelift. Rubbish from the upgrade
strewn about in the flowerbed full of weeds. The drive is full of holes and the entrance is poor putting off potential clients. It certainly needs to be done ASAP.

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Review of

Elton Hall

from Graham W (Son of Resident) published on 20 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was sad that my mother had to go into a care home but there was no other alternative. However, having visited her from afar I was so reassured and delighted with the accommodation, the care, and the staff. The manager and her staff were all hugely friendly and busily tended to the residents in a genuinely
caring manner.
The accommodation is very nice, warm and spotlessly clean. The communal rooms are quite spectacular, with well-maintained and pretty gardens. The rooms are nice, well equipped, and provide individual wc and sink facilities. It was reassuring that there was a programme of daily maintenance in place.
I came away feeling much happier about my mother's circumstances as I know she is safe, has good company, and will be well looked after.

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Review of

Allington House

from A G (Relative of Resident) published on 9 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in the home were so down to earth and amazing at looking after our nana who sadly passed away in January in Allington House. They didn’t only take care of her, but our whole family who were there day and night by her side towards the end. They would come in for a chat or even a shoulder to
cry on, offered us food and drinks, and even a bed. Couldn’t recommend this place enough. Thank you for all that you do.

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Review of

Allington House

from Graham L (Great-Nephew of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great uncle receives great care from the staff at Allington House. He is always talking positively about the carers who look after him and the food he is offered. From entering the home to leaving after visiting I am always made to feel welcomed.

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Review of

Cleveland View

from C R (Niece of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All care staff are amazing in their care towards our uncle. He is 100% cared for by dedicated and professional staff who are so welcoming and supportive when we visit. Special thank you to the admin officer too.

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Review of

Allington House

from Fiona M (Daughter-in-law of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you isn't enough for all the staff at Allington House. They deliver the best care in difficult circumstances. They are thoughtful and definitely go the extra mile. You can see they love the residents like their own family. Thank you for relentlessly playing certain songs by certain artists, the
cups of tea, a bed for us to rest and all the support during our family's difficult time. With love and thanks to you all.

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Review of

Elton Hall

from C S (Daughter of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved to Elton Hall for respite. The staff made very welcome and made a fuss of him. The care staff treated him with dignity and kindness at a time when he was most vulnerable. A big thank you to Elton Staff who made our family welcome. The environment could do with an upgrade as it is a little
outdated but clean.

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Review of

Allington House

from K M (Friend of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming home, always a friendly atmosphere. I visited a friend/neighbour for a couple of years. Since she passed away in September I still pop in to chat with residents and check in on the staff. I would like a room here in my golden years!

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Review of

Allington House

from Charlie H (Goddaughter of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother has been at Allington House for almost 5 years and she is treated like one of their own family. She is happy and content and very well looked after, as I live away. I put my complete trust in the staff and feel very safe doing so. Her room is beautiful and she has everything she needs and
more. The personal touches that have been made for her are very heartwarming. Thank you.

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Review of

Allington House

from Andrew M (Son of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly, helpful and caring at all times.

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Review of

Cleveland View

from S D (Brother-in-law of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is excellent. Information supplied to me is clear. The staff are always friendly and professional. My brother-in-law has settled well and his needs are met. The room and corridors are always clean and well looked after.

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Review of

Allington House

from B S (Husband of Resident) published on 20 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff very attentive and quick to respond to any problems and very caring and eager to make things easier for my wife.

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Review of

Allington House

from Angela M (Daughter of Resident) published on 18 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are amazing and everyone is very supportive. The communication between staff and family is always fantastic. Totally happy with the placement for Dad.

Reply from Harry Inglis, RM at Allington House

Thank you so much for your positive and kind review. It means a lot to us all.


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Review of

Allington House

from David Y (Son of Resident) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum loves her food. Encouragement, engagement and joining in with others in the lounge. Clean and tidy.

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Review of

Cleveland View

from Dorothy C (Wife of Resident) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for all the support you give my husband. I appreciate everything you do for him, and I'm so glad he has settled into the routine. Can't thank you enough.

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Review of

Cleveland View

from Peter F (Brother of Resident) published on 21 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful with my brother who is a different person at times with his illness. They will help him when he needs it and always comment to me about him being the joker he is.

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Review of

Cleveland View

from Victoria Margaret C (Niece of Resident) published on 9 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle needed twenty-four hour care and had complex mental health needs re dementia. The staff are so great, he was able to be managed on the residential not the Emi unit to make his life there easier for him. I can't thank their staff enough. The deputy manager is outstanding and has every inch of
my uncle's life at the heart of her organisation. So grateful.

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Awards / Recognitions (0)

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