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Care Homes Owned by The Bondcare Group in Greater Manchester

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Bondcare Group in Greater Manchester

The Bondcare Group Locations in Greater Manchester (3)

 

3 Care Homes owned by The Bondcare Group in Greater Manchester

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The Coppice Nursing Home

84 Windsor Road, Oldham OL8 1RQ 

7.4 23 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 44 Rooms
Abbey Hey

Delamere Street, Oldham OL8 2BY 

9.2 13 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 39 Rooms
Moss Cottage Nursing Home

34 Manchester Road, Ashton-under-Lyne OL7 0BZ 

8.1 24 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 34 Rooms

The Bondcare Group Reviews in Greater Manchester (60)

9.3
The Bondcare Group has a Group Review Score of 9.3 (9.332) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

Overall Experience

  • 15
  • 3
  • 0
  • 0
  • 2

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60
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Review of

The Coppice Nursing Home

from J O (Wife of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at The Coppice Nursing Home since March 2024. His room, bedding, his clothes and my husband himself are always clean. The laundry facilities are excellent and he always seems comfortable and settled. The management is excellent at running The Coppice, she is very approachable
and takes on board any concerns. I visit my husband almost every day, the staff are hard working, some excellent, some very good, some do their best if more staff were available it would take the pressure off the existing staff. This would reflect better care for all the residents.

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Review of

Abbey Hey

from Paul D (Friend of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A close family friend was a resident in Abbey Hey Care Home from 30th March 2021 until her passing on 6th January 2025. I cannot thank ALL THE STAFF enough. I would not have any issues recommending Abbey Hey Care Home to anyone and I hope that they carry on the great work they do in a very challenging
environment.

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Review of

The Coppice Nursing Home

from D A (Sister of Resident) published on 12 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the way they look after and care for my sister. They always make us feel welcome when we visit and ask if we would like a brew.

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Review of

The Coppice Nursing Home

from D G (Granddaughter of Resident) published on 6 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My grandad's notes stated he was 1:1 and was accepted given the advice he was 1:1. However this went totally unnoticed in the care home and my grandad was left and fell out of the chair as he wasn't being monitored and the care home didn't seem to care, the manager, or even apologise. Avoid.

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Review of

The Coppice Nursing Home

from S R (Daughter-in-law of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All experiences are as expected in a care home. Everything is as we require for my Mother-in-law.

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Review of

The Coppice Nursing Home

from Chantelle G (Granddaughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Absolutely disgusting care home. My grandad was discharged from hospital and went to this home. He arrived at 1.30pm, by 8.30pm they rang and said he had fell out of a chair. He's a 1:1 patient and shouldn't have been left whilst it took 2 members of staff to get the brew trolley and then when we asked
what happened nobody knew because nobody was there. Nobody has contacted us to see how he is. There are never any members of staff around when you go in, this home is awful.

Reply from Freddie Cohen, Regional Manager at The Coppice Nursing Home

Whilst it is our company policy not to respond to details within reviews, this review is factually incorrect in multiple ways. 1. The Coppice does not accept residents with a 1-1. This resident was not discharged from hospital with a 1-1 as part of the assessment so would not have a member of staff with them consistently as part of the package of care. 2. On our electric care planning two members of your family were contacted following the incident. This is all logged and tracked. 3. Your grandfather was in the home for five hours. He arrived around tea time. You have made a very general statement that there are never staff around. Our manager and her team have provided outstanding care since 2013 and only had Good CQC inspections. This review is factually incorrect and is a shame to all the hard work put in by the team.


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Review of

Abbey Hey

from James M (Husband of Resident) published on 19 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is cared for well and the staff is very good and kept well informed.

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Review of

Abbey Hey

from Alan M (Son of Resident) published on 19 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Hey Care Home is a wonderful place to go and visit my mother. The staff are very pleasant and helpful, so pleased to hear the staff are pleasant and wonderful people.

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Review of

Abbey Hey

from Pamela W (Daughter of Resident) published on 19 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are lovely and caring, I feel my mum is happy and well cared for.

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Review of

Abbey Hey

from George G (Husband of Resident) published on 18 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in care for 2.5 years, during that time she has received excellent care. The staff have been very caring and extremely patient and understanding. The care that my wife has received in my opinion could not be bettered.

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Review of

Abbey Hey

from Deborah B (Daughter of Resident) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Abby Hey Care Home are amazing, nothing is too much trouble for them. They go the extra mile not only with the residents but with families too. I cannot thank them enough for all they have done for my mum. The entertainment at Xmas was lovely and enjoyed by Mum, residents even received
a gift from the home.

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Review of

The Coppice Nursing Home

from B T (Husband of Resident) published on 3 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for almost 3 years. The management, carers, kitchen staff, and cleaners are all wonderful dedicated people. They treat my wife as herself with dignity and respect. Overall five stars from me as I know I can go home and level my wife of 54 years in good hands. thank you the
Coppice Care Home.

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Review of

Moss Cottage Nursing Home

from Christina D (Daughter of Resident) published on 1 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Moss Cottage for 9 weeks and she received palliative care during this time. The staff's care was personal to us and second to none. They treated her with dignity, compassion, care and love. The day of her passing was without a doubt very traumatic for my family and the support
and love we received will never be forgotten. From start to finish, they could not do enough. When the ambulance came to take our mother away, they all stood in line and gave their respect to her. Myself and my family will never forget the care she received. With fondest love and regards to all the staff.

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Review of

Moss Cottage Nursing Home

from Cheryl G (Wife of Resident) published on 24 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care was good, the food always looked good and was always presented lovely and hot despite my husband being on a pureed diet. I joked it was like Masterchef. The entertainment looked good from what I saw my husband didn't really participate (his choice) as he was happy in his room watching TV.
All
staff from what I witnessed and overheard genuinely cared about the residents. The Laundry was washed well. I did have a couple of things go missing but I guess in a home it's to be expected occasionally due to the quantity of washing they have and I wouldn't let that deter me or anyone from this home as I had much worse in a different home. It's never easy having someone in care but if I ever had the need to use a care/nursing home again I wouldn't hesitate on using this home. They really do go above and beyond on all levels so thank you to each and every member of the staff. You're a credit to the home.

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Review of

Moss Cottage Nursing Home

from Scarlett B (Niece of Resident) published on 25 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moss Cottage is a lovely home. My aunt has been there for around nine months and is so well cared for. All staff members are lovely, they're so caring and helpful and they all seem to know my aunt well. The home itself is clean and welcoming. There seem to be lots of activities. And the food always
looks great.

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Review of

Moss Cottage Nursing Home

from D D (Daughter of Resident) published on 17 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum spent over five years at Moss Cottage. The care Mum received was exceptional. The Home is very comfortable and the staff are friendly and very caring. Mum sadly passed away in December and the care and compassion shown to me and my family was wonderful! The staff really care.
I would recommend
Moss Cottage to anyone looking for a safe and caring home for their loved ones.

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Review of

Moss Cottage Nursing Home

from Christine W (Daughter of Resident) published on 13 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went into Moss Cottage in October 2022 and has recently passed away. The care she received during her short stay was superb. The management and staff cared for her as they would for their own family and nothing was too much trouble.

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Review of

Moss Cottage Nursing Home

from C E (Daughter of Resident) published on 13 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this nursing home. My mum was in this home for the last three months of her life, the care and attention she was given was excellent from the manager to the carers nothing was too much trouble they also supported myself and my sister in the last few hours of my mum's life.

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Review of

Moss Cottage Nursing Home

from Michele S (Daughter of Resident) published on 12 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Moss Cottage are wonderful, caring people. They are led by an excellent manager and treat residents (and relatives) with respect and compassion. I am so grateful to the staff for the fantastic care my Mum receives on a daily basis. Thanks also due to the support staff: Admin, Events
Organiser, Cleaning staff and Chefs for the wonderful service and their part in making Moss Cottage such a successful and welcoming care home.

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Review of

The Coppice Nursing Home

from Brian W (Husband of Resident) published on 13 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Total confidence in Coppice care staff and management are totally involved. My wife displays happiness and obviously feels at home which makes my family and I feel we have made the correct decision in placing her here.

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