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Care Home Owned by The Bondcare Group in Lancashire

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The Bondcare Group in Lancashire

The Bondcare Group Locations in Lancashire (1)

 

1 Care Home owned by The Bondcare Group in Lancashire

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The Spinney Nursing Home

16 College Road, Upholland, Skelmersdale WN8 0PY 

9.8 19 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 35 Rooms

The Bondcare Group Reviews in Lancashire (19)

9.3
The Bondcare Group has a Group Review Score of 9.3 (9.332) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

Overall Experience

  • 16
  • 3
  • 0
  • 0
  • 0

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Review of

The Spinney Nursing Home

from David H (Son-in-law of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my Mother-in-law is exceptional. When her social worker says its the best nursing home what better recommendation? My Mother-in-law is looked after as one of their own. My family are forever grateful for the care she is given.

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Review of

The Spinney Nursing Home

from Susan H (Daughter of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum gets the best care. All the staff are fbulous. She is encouraged and supported to do the things she loves, especially singing Ave Maria and joining in with the activities. The activities coordinator is exceptional and has engaged all residents with a variety of different things to do; summer
fayres, bingo, cinema days, Irish dancing (in which I participate). She has good care and the staff communicate with me on all aspects of her care.

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Review of

The Spinney Nursing Home

from Peter W (Son of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care provided to my mother at The Spinney. She is very settled and I am sure this is due to the care and diligent concern that is shown to her by the staff and management in the home. I am pleased that I am kept well informed of any issues she may have, and this is done without
delay. This is the third home my mother has been in due to closures, etc, and it is by far the best!

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Review of

The Spinney Nursing Home

from D W (Son of Resident) published on 18 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been in The Spinney now for 5 years her care has been excellent most of the time, and we have seen many staff come and go. But they have all looked after Mum very well.
We have tried a few care homes but it was a weight off our shoulders when she came to The Spinney. Mum is at end-of-life
but she keeps on going, they treat her with respect and care.

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Review of

The Spinney Nursing Home

from John O (Resident) published on 17 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I moved into The Spinney Nursing Home I was very afraid of what was to come. How wrong I was. I have been cared for over the seven months I have been a resident. The nurse ensures my medication is delivered at the right time. The carers from the senior staff on the ward are truly caring. I would
recommend this home to anyone for care and understanding.

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Review of

The Spinney Nursing Home

from D S (Daughter of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our parents seem settled in The Spinney. We have no qualms with regard to day-to-day care and meals. However, sometimes there seems to be a lack of communication with regard to some aspects of health needs. For example, Dad has been having trouble with his ears over the last few months. We have made
enquiries with the staff regarding this, we believe someone has been out to see him but we only got to know through Dad. We also feel the matter of clothing needs addressing. We take clothes in for our parents to wear. But they end up wearing other residents' clothes even though they have been tagged.

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Review of

The Spinney Nursing Home

from Michael D (Resident) published on 25 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My care has been on the whole very good, with rare exceptions, mainly due to breakdown in communication. The length that I have been here shows that on the whole, I am quite content here.

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Review of

The Spinney Nursing Home

from W L (Relative of Resident) published on 25 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been a resident at The Spinney for 12 months and has received excellent care and attention to his change of circumstances. Thank you.

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Review of

The Spinney Nursing Home

from V F (Resident) published on 20 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience in the home is excellent. The staff are very caring and will help in any way they can. The food is very good.

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Review of

The Spinney Nursing Home

from Danielle B (Granddaughter of Resident) published on 12 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Gran had to stay here to get her confidence back after being in hospital. She was treated with so much respect and was encouraged to walk with the help of the carers. Every member of staff was amazing with her. Thank you for getting her back to where she was before.

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Review of

The Spinney Nursing Home

from Francis W (Friend of Resident) published on 12 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ample car parking and a lovely quiet location opposite a church. Never had to wait long for the doorbell to be answered. Lots of staff about, all of them are lovely people who enjoy their job. Older building creating a homely feeling. Lift access to various floors. Very clean. The food is quite adequate
and appetising. Rooms are cosy and well decorated with call facilities and ensuite toilet.

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Review of

The Spinney Nursing Home

from K W (Son of Resident) published on 12 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of The Spinney care home has been very good. The premises are maintained in a clean and tidy condition at all times. The management are always ready to answer any queries in a very helpful and positive way and the staff are excellent. They are always available to deal with any issues that
arise and are always pleasant and positive. My mother's condition has improved since being there, due to the care provided.

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Review of

The Spinney Nursing Home

from M M (Son of Resident) published on 7 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and approachable. The home is very clean and has a guest house feeling to it. Highly recommended. When asking questions about mum when she was first admitted, was done very professionally and privately.

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Review of

The Spinney Nursing Home

from Anne S (Daughter of Resident) published on 16 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very welcoming and pleasant when spoken to. They are always smiling and cheerful when I see them and treat my mother with respect and myself like a friend. They always listen to any concerns we may have with my mother and go out of their way to be helpful. We are able to visit every
day and made to feel as part of the 'family'.

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Review of

The Spinney Nursing Home

from Christopher B (Son of Resident) published on 13 August 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all the staff at the Spinney nursing home were excellent, we were treated with care and respect. Nothing was too much trouble, Mum was looked after really well and towards the end, she was never left alone, there was always someone with her until I was able in.

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Review of

The Spinney Nursing Home

from Sheila B (Daughter of Resident) published on 29 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in The Spinney for almost three years, and during that time, has thrived with the help of everyone at the home. I can't fault any of them.
The care, compassion and true friendship we have all felt, especially during this last year with this terrible virus (Covid), can only be described
as going above and beyond. When the family can't visit, they have kept all the residents entertained, motivated and safe, so I can't thank them enough.
Well done everyone.

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Review of

The Spinney Nursing Home

from John B (Son of Resident) published on 12 November 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon entering the home for the first time we were greeted by friendly caring staff. Home felt like a home from home. Staff are very attentive and couldn't do enough to help and inform. Residents appeared relaxed and happy.

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Review of

The Spinney Nursing Home

from Phil W (Son of Resident) published on 21 August 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home has had a change of management whilst my mother has been in the home and I am pleased with the care my mother has received. She has now been in the home over 5 years.
My mother has thrived in the home, maintaining a healthy weight and her mental condition is under control. Her carers
know my mother well and understand her needs.
Recently my father had EoLC in the home. He was fiercely independent and did not want to end his days in a home. However, the home treated him with dignity and respect. They were extremely accommodating to me and even gave me a room to stay in so that I could be with him for his last few days. They gave me food and offered me support. The manager was excellent and I can't thank the staff enough.

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Review of

The Spinney Nursing Home

from Stuart K (Son of Resident) published on 12 April 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father were both residents here at The Spinney Nursing Home since September 2016 where they have both been well looked after until my mum sadly passed away Oct 2017. She was shown a lot of respect, love, and help by all the staff right up until the end. My father is still in here and at
times his behaviour due to his dementia is challenging, however, the staff are brilliant with him and look after his every need.


Myself and my wife think it is great here.


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