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Care Home Owned by The Bondcare Group in Northumberland

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The Bondcare Group in Northumberland

The Bondcare Group Locations in Northumberland (1)

 

1 Care Home owned by The Bondcare Group in Northumberland

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De Baliol Care Home

Woodhorn Road, Newbiggin-by-the-Sea NE64 6HN 

9.7 56 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 59 Rooms

The Bondcare Group Reviews in Northumberland (56)

9.3
The Bondcare Group has a Group Review Score of 9.3 (9.332) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

Overall Experience

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Review of

De Baliol Care Home

from Anthony F (Brother of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well run well maintained and the staff take a lot of trouble to look after the residents.

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Review of

De Baliol Care Home

from William L (Nephew of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In October when my uncle first went into the care home for respite. The staff were excellent and I noticed how very clean the home was. My uncle has come on excellently. For 24/7 hour care, my wish and I hope he becomes a permanent resident.

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Review of

De Baliol Care Home

from C C (Husband of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is safe, and secure, and is looked after by some first-glass people. The home is clean and well-maintained. At the end of the day, it gives me peace of mind and that is worth a lot.

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Review of

De Baliol Care Home

from Jeffrey L (Nephew of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one when my uncle went into the care home he was treated very kindly and we the family, were treated the same, we were given information about his care and the staff helped with various other things for my uncle which they didn't have to do. We are happy that he is being well cared for in a
safe environment.

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Review of

De Baliol Care Home

from Lynn D (Niece of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my auntie is always very good, regardless of when either I or other family members visit she always looks clean and comfortable. The staff are all friendly and make time to speak to visitors. Her room is well-maintained at all times.

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Review of

De Baliol Care Home

from R G (Son of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall a nice friendly home. Well run and organised home. The manager and the care team all exhibit positive attitudes towards their residents and visiting relatives. As the eldest son of my mother, I'm confident she is being well looked after and that she enjoys being here.

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Review of

De Baliol Care Home

from Chris G (Daughter of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has dementia and then suffered a severe stroke. As an ex-nurse myself, I cannot fault De Baliol in any respect. The care is excellent. Staff are incredibly caring and professional. Every request or query is answered promptly. Would highly recommend De Baliol

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Review of

De Baliol Care Home

from J R (Son of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

De Baliol Care Home provides a safe and secure home for my dad. The staff are very helpful and provide an excellent service. The knowledge that I can leave my dad safe and well looked after is reassuring.

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Review of

De Baliol Care Home

from S C (Sister of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is really comfortable at De Baliol as it is in the village where she was raised. Myself and my sister know quite a few of the staff so she felt at home straightaway. The care home has a lovely atmosphere and the staff are very friendly.

Reply from Danielle Carter, Home Manager at De Baliol Care Home

Thank you very for your kind comments, much appreciated.


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Review of

De Baliol Care Home

from I B (Son of Resident) published on 9 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was here for respite after her recent stroke. She has excelled in health and fitness with the care and compassion shown towards her by all staff. Thank you for everything you have done for her. Meals, rooms, cleanliness and care are excellent.

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Review of

De Baliol Care Home

from L B (Friend of Resident) published on 1 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean, staff are friendly and helpful. The food looks good although my friend is a very fussy eater.

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Review of

De Baliol Care Home

from J W (Nephew of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful and giving good care. Residents appear well-treated and given due respect. The room is good with all the required furniture and has a view from the windows. A happy home.

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Review of

De Baliol Care Home

from B T (Daughter of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely relaxed atmosphere. Staff and managers go way beyond to make sure everyone is well looked after and their needs are met. Highly recommend to anyone who needs to come to a care home.

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Review of

De Baliol Care Home

from P P (Wife of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food and cleanliness are very good. The staff cope well with a difficult job. The only concern is the length of time residents have to wait to be taken to the toilet.
The carers work to the best of their ability I can assume that more staff would be beneficial.

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Review of

De Baliol Care Home

from T C (Daughter-in-law of Resident) published on 19 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The loveliest care home! Every single member of staff is awesome. They are like friends to the residents to just staff.

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Review of

De Baliol Care Home

from S C (Respite Resident) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and best staff in the world!

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Review of

De Baliol Care Home

from M L (Daughter of Resident) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been well looked after and is taking part in lots of activities - he is enjoying his time at De Baliol. the staff are brilliant.

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Review of

De Baliol Care Home

from Yvonne T (Daughter of Resident) published on 18 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, homely, warm and cosy.
Friendly staff and very helpful.
Good food and snacks.
Activities are great - keeps my mum's mind working.
A special home for a special lady.
If I had to pick a fault, I would like my mum showered more than once a week.

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Review of

De Baliol Care Home

from Tracy C (Daughter of Resident) published on 9 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mam has been in De Baliol care home for over six years. The care she has received and continues to receive is outstanding. All of the staff treat her with the utmost dignity and loving, gentle care. All of the staff work extremely hard and are so caring and professional in their work.

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Review of

De Baliol Care Home

from Darryl T (Grandson of Resident) published on 2 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Friendly staff, clean home. Grandmother well looked after.

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Awards / Recognitions (0)

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