The Bondcare Group in South Yorkshire | 2 Care Homes

Review of
Elm Park
from Stacey P (Granddaughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

I just wanted to share how fabulous Elm Park Care Home is. The staff at Elm Park cared for my grandmother for around 7 months before she passed away. During this time they looked after her like she was their own relative, nothing was too much trouble, they treated her with dignity and respect. Nurses

here knew more than the doctors did with relation to medication that was safe for her to have administered, with her previous medical history. During her final days, the nurse contacted my mum and advised that we need to spend as much time with my grandmother, as she was deteriorating. For 3 full days and nights, 4 of us stayed with my grandmother, no restrictions were placed on our visitation.

Nothing was too much for staff, they were kind, considerate and compassionate. The home itself has many amenities, the food is great, the place is clean and it is very secure. I cannot give the care home and the staff enough praise, they deserve the premier league football player wage.

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Review of
Elm Park
from J H (Daughter of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience

I am generally quite happy with the care my mum receives. She has settled in well into the home and has grown fond of the carers. My biggest concern is that the home was recently visited by CQC and they doubled the amount of staff that were working for their visit. Why? If the home thinks that that

this is what the staffing level should be to pass a CQC visit then why isn't it like that all the time?

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Review of
Elm Park
from J J (Daughter of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience

My mum came into Elm Park on the back of a really long hospital stay. When mum arrived she was so very poorly, really frail and struggled with basic tasks - that was 10 weeks ago. The change in her due to the care, support and time given by the Elm Park team is nothing short of miraculous. She went

out today to the theatre to watch a play. I am still in shock because mum has improved so much both physically and mentally and that is down to the care and support she receives from this wonderful care home. Thank you! Mum is the love of my life and all the time with her is precious you have given us.

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Review of
Elm Park
from T M (Son of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience

My mother went into Elm Park Care Home for a weeks respite care. All the staff showed great compassion and care from the minute she entered the building. They assessed her needs and catered for everything to help make her stay very comfortable and memorable. The room was really well equipped and very

clean. The choice of food was really beyond what I expected. The activities gave a very wide selection and everybody seemed to enjoy taking part.

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Review of
Chatsworth Grange Nursing Home
from V H (Partner of Resident) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience

My partner has been in this home for several months now. At first, she was unsettled and now eating. The staff took care of her and she started to eat and settled. I believe she has gained weight. She has taken part in activities which tire her out. She is always clean and well-dressed. The staff have

taken very good care of her hair which always looks neat and tidy.

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Review of
Chatsworth Grange Nursing Home
from Michael A (Husband of Resident) published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience

Wonderful nursing home over a long period. Wife, with dementia, beautifully looked after. I go without an appointment and if in bed asleep, she is always warm, comfortable, and has been tucket up with care. The staff always assure and frequently inform me that they are looking after my wife and that

they also worry, care for, and look after me as well. This they certainly do! This may seem trivial but it means so much. A friendly wonderful care home.

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Review of
Elm Park
from S A (Wife of Resident) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience

This was my husband's first respite it took him two days to settle in and really enjoyed the rest of the week. The only criticism is TV was broken in the room only allowing Channell 4. Found all the staff excellent. The food is very good.

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Review of
Elm Park
from S G (Friend of Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience

The staff do not talk to residents. Caring for residents very poor. Seating is not correct, hoists most of the time not working. Personal care is not good and meal times are manic. The staff do not read the residents' needs hence residents are given food and drinks they do not like. I have photos of

my friend they make me sad.

Reply from Tracey Fisher, Admin at Elm Park

Thank you for sharing your concerns. We take all feedback very seriously and strive to deliver high quality care to all the residents at Elm Park.
The management team complete regular daily walkarounds of the service to monitor standards throughout the home.
We have completed a review of seating across the service and can confirm that where appropriate specialised seating is purchased and in place for residents that require it.
All our hoists are checked daily and have regular servicing from external contractors to ensure they remain in working order.
The leadership and activity team support during meal services which ensures there is full oversight and will support the care team with assisting residents to promote a calm and unrushed environment.
Alongside daily menus we offer a wide variety of snacks and drinks to promote residents to maintain healthy BMI’s and reduce the risk of weight loss which can impact on residents’ health and wellbeing.

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Review of
Elm Park
from Teresa N (Daughter of Resident) published on 5 June 2024

Submitted via Website • Report

Overall Experience

My mum was in Elm Park from Feb 2023 until she passed away recently. I visited nearly every day and was struck by the care, kindness and love she was shown by everyone, regardless of their role. Everyone had time to talk to her and make her feel special. In her final days the compassion shown by staff

was reassuring to me and my family and for that we will be forever grateful

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Review of
Chatsworth Grange Nursing Home
from J E (Daughter of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy with the care and support Mum receives. The carers are understanding of Mum's needs and make me feel happy with the care they give her. Management and office staff are always happy to help with any issues or questions. The food served to residents always looks amazing. The onsite handyman

is always happy to help and is so lovely with the residents. I feel the activities could maybe be improved.

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Review of
Elm Park
from Brian K (Husband of Resident) published on 1 April 2024

Submitted via Postal Card • Report

Overall Experience

My wife has received excellent care and nursing during the last 56 months.

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Review of
Chatsworth Grange Nursing Home
from Sidney D (Husband of Resident) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience

My wife has been in this home for three years. She is happy here and has been treated by carers and staff very well.

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Review of
Chatsworth Grange Nursing Home
from Bryan C (Husband of Resident) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience

My wife has been cared for by Chatsworth Grange for two years. From the manager, admin and care staff she has received nothing but professional and loving care. The atmosphere in the home is friendly and helpful with visitors always made welcome. The rooms are clean and the food is good. Entertainment

staff work constantly to ensure variety and fun.

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Review of
Elm Park
from G B (Son of Resident) published on 31 January 2024

Submitted via Website • Report

Overall Experience

Our mother was a resident for almost 4 years and the quality of care and attention was always 100% from all departments and staff. The end-of-life care she received was amazing and appreciated by all family members. We were made so comfortable by all staff which made a difficult time easier to go through.

Our thanks go to all at Elm Park and words cannot express our family's gratitude.

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Review of
Elm Park
from Steven H (Son of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience

This care home is the best I've ever been in. It is clean, all staff are polite, clean, courteous and respectful to both residents and their families. As someone who has worked in the ambulance service for over thirty-eight years, I have been in most care homes in the area, Elm Park is the best bar

none. We were so lucky to have my mum put here. She certainly has improved in herself with all the attention she receives daily and all the activities. We have nothing but praise for each and every member of staff who looks after my mum, thank you.

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Review of
Elm Park
from Beverley H (Daughter-in-law of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience

Elm Park is an excellent nursing home. My mum-in-law is happy, clean and content. The food is excellent and the staff treat her like family. The staff are happy all the time and nothing is too much trouble for anyone of them.

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Review of
Elm Park
from Lisa G (Daughter of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience

Staff on duty are friendly and treat our mum like their own family. Mum has 24-hour care, a nice room, good communal facilities and activities are provided. Mum is cared for with dignity, respect, compassion and support. We feel confident that if we are unable to visit daily she is well looked after

and her needs are met.

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Review of
Elm Park
from Tina S (Daughter of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at Elm Park for over two years now, nursing care is 100%. The carers are on top form, so loving and caring and very attentive. The entertainment team have a large variety of stimulating activities to suit all the residents. The place is spotless and the food is to hotel standard.

Definitely deserves a five-star rating.

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Review of
Elm Park
from Gail B (Daughter of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience

Mum has been at Elm Park for over two years. It's been the best decision we made. The staff are absolutely lovely, polite and hard working. Nothing is too much trouble for the team who look after mum, they have been excellent. Nursing care is 100%, every need has been catered for. From staff, caterers,

management, hairdressers and cleaners, all are faultless. They all know and acknowledge mum.

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Review of
Chatsworth Grange Nursing Home
from D S (Ex Family Member) published on 26 January 2024

Submitted via Postal Card • Report

Overall Experience

The care my relative is given is very good. The home is very clean and the staff make sure my relative is kept clean which is not always easy. The staff on the whole are very friendly and caring. I feel that my relative is in a clean and safe environment and is well looked after. The staff do an amazing

job, which is not easy.

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Care Homes Owned by The Bondcare Group in South Yorkshire

The Bondcare Group Locations in South Yorkshire (2)

The Bondcare Group Reviews in South Yorkshire (62)

Elm Park

Elm Park

Elm Park

Elm Park

Chatsworth Grange Nursing Home

Chatsworth Grange Nursing Home

Elm Park

Elm Park

Elm Park

Chatsworth Grange Nursing Home

Elm Park

Chatsworth Grange Nursing Home

Chatsworth Grange Nursing Home

Elm Park

Elm Park

Elm Park

Elm Park

Elm Park

Elm Park

Chatsworth Grange Nursing Home

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