The Bondcare Group | 64 Care Homes

Review of
Moss Cottage Nursing Home
from B B (Friend of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

Very pleased warm welcome friendly staff. resident care professional well cared for no problems at all

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Review of
Moss Cottage Nursing Home
from A C (Brother of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

As he is bedridden his social life effectively revolves around his carer but they are really great and he gets all he needs in the way of social contact, conversation, amusement and yes possible gossip. I would also like to mention the helpfulness and kind assistance of reception and the continued detailed

info and updates I get from the nursing staff.
Keep up the good work!

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Review of
The Hawthorns Care Home
from T V (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Finding the right home for your mother can be very daunting as you want the very best for your loved one. All I can say we as a family have made the right decision. The manager and the staff from day one have been wonderful helping her settle into her new home and addressing mum's needs. Mum has advanced

dementia but the staff continue to involve her in her care, activities and choices. We as a family are always made to feel welcome and able to discuss any concerns. The Hawthorns is a friendly, caring and a very clean environment. There is a fantastic entertainment team encouraging residents to participate in activities, listening to live music and organising tea and coffee mornings. There is always staff present to support residents and from observation the food always looks good and different choices available. I cannot say how pleased we are to have found the Hawthorns.

Reply from Mawuli, Home Manager at The Hawthorns Care Home

Thank you for your kind words. I will be sure to share your lovely feedback with the whole team - it truly means a lot to all of us. Mawuli

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Review of
Green Lane Care Centre
from Gerald S (Respite Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

The care and consideration I received were excellent...
All the staff,, medical , care, , occupational therapists,, physiotherapists, kitchen staff,, cleaners, the management and admin staff were all friendly,, professional and supportive.
This all helped me on the road to recovery.

Reply from Joanna Fisk, Manager at Green Lane Care Centre

Dear Gerald,Thank you so much for taking the time to leave a review of your experience at Green Lane Care Centre. We are truly grateful. Regards

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Review of
The Uplands
from M C (Wife of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

My husband was as resident on Meole ward for a short time with dementia, the care given by the Nurses and carers was excellent. During the later stages they provide us with food and coffee.
The family cannot thank them enough for what they did for us.

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Review of
Donwell House Nursing Home
from G A (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

My mum in law has been at Donwell House since December 2024 when she was no longer safe to return home after a hospital stay. She has settled in well, loves the food, the staff and company. She is doing as well as can be expected - at 91 years young. Yesterday she took a "funny turn" in the bathroom

when a family member was present. Previously (at home) this would have resulted to me how professional competent caring the staff were. No less than five staff reacted to the emergency buzzer. Money could not buy better peace of mind. Our relative is happy and safe. We are really reassured that she is in the best place.

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Review of
Bromford Lane Care Centre
from Ariya D (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

Thank you to all the Dementia staff Nurses and care staff at Bromford Lane Care Centre for the care provided to my Dad.
Dad stayed in an EAB (enhanced assessment beds) capacity on his journey towards a permanent placement elsewhere nearer his family.
Because of the EAB capacity, Mum had access to

NHS physios approximately three times a week who were fantastic with dad and aided in him rehab from receiving all care in bed to being able to sit out and engage again. I can't thank them enough for that.
Thank you to the EAB manager and the EAB Deputy who went above and beyond, they were always available to help. EAB Deputy Manager would greet with a smile she would give Dad a hug and sit chat to him. It has been a difficult time for Dad and seeing your genuine enthusiasm about each step in his improvement won't be forgotten - thank you.
Thank you to another member of staff (Family Liaison), in particular, for helping us when things weren't running smoothly and for your kindness.

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Review of
The Grange Care Centre
from Daniel D (Relative of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

The Primrose Unit, in my experience, is the top ward in the whole building. The staff are beautiful and extremely helpful. Need I say more!

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Review of
Redworth House Care Home
from Fiona E (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

Oh my goodness, this place and it's staff are amazing. So patient and caring, and absolutely brilliant with my mum during her stay. We never thought that mum would get better, but the care and dedication of the amazing team on the IC unit has worked wonders, we will always be grateful to you all.

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Review of
Beech Court Care Centre
from Richard O (Son of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

My father was in the care of The Beech Court nursing team for the last 18 months of his life until January 2025.
The dedication, kindness & commitment of the nursing team and the level of care he received from everyone was outstanding and we were delighted with the care he received 24 hours a day (

I stayed into the night at times when Dad was very frail ).
The Management and Senior Nurses set a great example of genuinely caring about the patient and we were always aware that his wellbeing and treatment/medication was very important.
When he was in hospital in September 2024 , the A&E and Frailty Nurses asked which nursing home he has been in - as his skin, Cleanliness and general condition was so good !
In the eulogy for my Dads life we thanked The Manager, nurses and carers at Beech Court, who all gave Dad great care and thoughtful friendship.
Care for the elderly is a 24 hour commitment and Dad was blessed to be in the right place to receive the level of care he deserved.

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Review of
Birch Tree Manor
from John M (Son of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

Excellent staff and management
Rooms clean and tidy food great allways something to do activities during the day
Staff friendly nothing to much trouble garden grounds are fantastic mum said she would like to come again for restbite

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Review of
Bromford Lane Care Centre
from Alan G (Son of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

My dad was a resident between Dec 24 to Mar 25 on an emergency bed.

During his stay here the staff have been lovely to my dad and treated him with nothing but kindness.

I would like to say a special thank you to " S" and "D" from management for all their guidance and support. This process is

totally new to me and they have been a great help.

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Review of
Ashwood Care Centre
from Jacqueline H (Daughter-in-law of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff are very friendly towards visitors and to residents. They are patient and aware of what each resident is doing, assisting those who need help. I know that when she needs medical help the problem is sorted as soon as possible, which is very important. My overall impression is that she is cared

for and is safe. Thanks to the staff, cleaners & cooks!

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Review of
The Grange Care Centre
from J N (Brother of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

I have found the service and care that my brother receives at the Grange Care Centre from the nursing staff is of a high standard. There is a calm and friendly atmosphere on the Rose Unit that he is on, and the nursing staff are kind and very helpful. His personal care is very good, and I can recommend

this care home to any prospective residents.

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Review of
Bromford Lane Care Centre
from Andrew P (Son of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

I am aware that placing a loved one in to care is an incredible emotional decision so wanted to update that review which i hope gives some comfort to this placing loved ones at BLCH. The care, the catering, the support staff & care workers remain above and beyond excellent. My father has been at the

Home since 5/24 & I personally, & as a family cannot fault the care & respect shown to my father. The daily activities are engaging & appropriate for those suffering with dementia, the staff know my father & the other residents by their names & engage with them in a thoroughly appropriate way, they show great respect to all residents & are supportive & respectful of the family on each visit. From the Home manager to the catering team, care staff, nursing team, facilities team, housekeeping & catering staff ( the food is excellent!! ) I can only give the highest possible rating

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Review of
Meadowbrook Care Home
from S J (Resident) assisted by family/friend published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

care staff are always helpful, nothing is too much to ask. I feel safe + looked after. The manager is really supportive with anything we need. All staff go above + beyond to help with anything. The support from physio is also outstanding + help my recovery to help me get back home.

Reply from Elle OHara, Home Manager at Meadowbrook Care Home

Thankyou very much for taking the time to give such a positive review, very happy to hear that you are satisfied with the care and treatment provided.

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Review of
Cleveland View
from Leah W (Granddaughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience

Lovely, helpful staff. Always willing to answer any questions. Always fantastic activities available for the residents, family are more than welcome to participate.

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Review of
Ashwood Care Centre
from Colette D (Niece of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience

From the very first day my aunt arrived at Ashwood Care Centre, she has been treated so very well. The staff are wonderful, thoughtful, caring and kind. The maintenance man sorted out her TV and painted the wall in her room and the activity lady made a beautiful name sign for her door. When my aunt

was unwell, the nursing staff called for her GP immediately and kept us fully informed of her progress. My aunt enjoyed all the varied activities (which I also joined in!) The ladies play music for her on their own phones when my aunt is feeling low. We are so thankful that my aunt is in this wonderful home. Amazing nursing care!

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Review of
Green Lane Care Centre
from S B (Daughter-in-law of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

The care my mother-in-law's care at end of her life was exemplary.
Friendly staff who couldn't have done more for her or our family.
All the staff day and night appeared to know her and have genuine compassion for her throughout her time there.

Reply from Joanna Fisk, Manager at Green Lane Care Centre

Thank you so much for taking the time to leave such a heartfelt review. We will share your feedback with our team.Regards

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Review of
Larchwood House
from L L (Wife of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

My husband has only been a resident at Larchwood for a short time and so far I am very satisfied with the care he is receiving. He has complex needs which I think are being met. The carers all seem kind and cheerful, treat him with respect and he appears to like them too. The nurses have his medical

well in hand and the management are very helpful if I have any worries or questions. Due to his needs I am unable to look after my husband at home now so I am glad he is receiving good care at Larchwood.

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Care Homes Owned by The Bondcare Group

The Bondcare Group Locations (64)

The Bondcare Group Reviews (2249)

Moss Cottage Nursing Home

Moss Cottage Nursing Home

The Hawthorns Care Home

Green Lane Care Centre

The Uplands

Donwell House Nursing Home

Bromford Lane Care Centre

The Grange Care Centre

Redworth House Care Home

Beech Court Care Centre

Birch Tree Manor

Bromford Lane Care Centre

Ashwood Care Centre

The Grange Care Centre

Bromford Lane Care Centre

Meadowbrook Care Home

Cleveland View

Ashwood Care Centre

Green Lane Care Centre

Larchwood House

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