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Care Homes Owned by Carebase Ltd in London

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Carebase Ltd in London

Only the locations & reviews in London for Carebase Ltd are showing below.

View the details of all 13 locations (with 1167 reviews) owned by Carebase Ltd

Carebase Ltd Locations in London (2)

 

2 Care Homes owned by Carebase Ltd in London

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Heathfield Court Care Home

147 Colyers Lane, Northumberland Heath, Erith DA8 3PB 

9.9 117 reviews
"I thought that my mother's previous care home was good, but after my mother came to Heathfield Court, they were below standard by…"   Read all 117 reviews
Location Type Care Home

Heathfield Court is an award-winning care home that provides compassionate residential, nursing and dementia care. The experienced team focuses on gaining a deep understanding of each of their treasured residents, alongside their medical and physical… Read more about Heathfield Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms
The Spinney Care Home

21 Forest View, Chingford, London E4 7AU 

9.9 66 reviews
"My mother-in-law has been at The Spinney since early 2021 and we have never had any reason to be unhappy with the care and support she…"   Read all 66 reviews
Location Type Care Home

The Spinney Care Home provides award-winning residential and residential dementia care with dignity, love and compassion. With a focus on making life meaningful every day, residents enjoy a holistic, varied schedule of activities and events designed… Read more about The Spinney Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 48 Rooms

Carebase Ltd Reviews in London (183)

9.8
Carebase Ltd has a Group Review Score of 9.8 (9.789) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carebase Ltd must have a Review Score.

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Review of

Heathfield Court Care Home

from Catherine B (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heathfield Court is exceptional. I can't recommend it highly enough.
The ethos of the place is clear from the moment you arrive and witness the smiles on the residents' faces.
Nothing is put on for show here. Day or night, you'll see the same friendly welcome and professionalism on display.
The entire
team follows the Manager's lead with a nothing-is too-much-trouble attitude. They treat every resident with dignity and get to know them and their families well. It's definitely not "one size fits all", with things tailored to each resident.
I now enjoy visiting as a daughter rather than a care-giver. I am kept informed and can relax, confident that all my Dad's needs are being met. Beyond that, it's somewhere he's encouraged to enjoy life with stimulating activities every day.
If you are agonising over the heartbreaking decision of needing to move a loved one into residential care then choose here. They'll put a protective arm around your loved one and a comforting arm around you too.

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Review of

Heathfield Court Care Home

from D W (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have made mum feel welcome.


I have peace of mind that mum is being looked after 24-7 and is safe.


All the staff at Heathfield are friendly and welcoming.


The home is always kept clean both in the rooms and common areas.


The food/drink is varied and plentiful. I'm always offered

some when visiting mum which is a nice gesture.

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Review of

The Spinney Care Home

from S P (Daughter-in-law of Resident) published on 1 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at The Spinney since early 2021 and we have never had any reason to be unhappy with the care and support she receives. The staff are friendly and caring and are always willing to go the extra mile to ensure residents and their families are treated with kindness and respect.
The range of activities available for the residents is excellent and the garden is a joy in the spring/summer. We are so glad we found The Spinney as a place for my mother-in-law to live, close to us and where her dementia-driven needs and behaviours are understood.

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Review of

The Spinney Care Home

from J P (Son of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over four years now and we know she is in safe hands. The staff all take her welfare seriously and are very kind in their dealings with her, the other residents and visitors. Mum is a great one for misplacing her belongings, such as glasses, necklaces and gloves/hats and
many such items have not been found, but this must be a challenge in a care home where most residents have memory issues. The activities on offer for the residents are great with plenty of variety and something for everyone. Mum's physical health has improved over the time she has been a resident, which we attribute to the care, the food, the weekly schedule of entertainment and the company. I would not have my Mum live anywhere else.

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Review of

Heathfield Court Care Home

from L L (Son of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought that my mother's previous care home was good, but after my mother came to Heathfield Court, they were below standard by comparison. The staff at Heathfield Court are outstanding, and the care and consideration given is of the highest standard. The cleanliness of the home is first class. Every
member of staff seems to work upon the residence as if they were part of their own family. I cannot recommend Heathfield Court highly enough. I am more than happy with the care and attention my mother is receiving.

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Review of

Heathfield Court Care Home

from A M (Daughter of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities, but above all, the care is excellent (this is what is really important). The home has a warm, welcoming atmosphere and the staff adapt their approach to the needs of the individual resident. The home is one which feels safe and you know your family member will be well cared for with
their individual likes and dislikes taken into account.

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Review of

Heathfield Court Care Home

from Angela W (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Heathfield Court Care Home at the end of August 2024 and it was the best decision I made for him. My dad settled in straight away and has been very happy ever since. The rooms are spacious with ensuites, the meals served are perfect. The staff are compassionate, the garden area is beautiful
and there are lots of activities each week to keep all residents content.
Not only have they made my dad feel welcome, but every member of staff including the manager make me and my own little family feel as though we are part of the Heathfield family. There have been numerous events held since August with amazing entertainment. The support received personally on my dad's arrival will always stay with me. The whole team are so understanding and nothing is a problem.
I would compare Heathfield Court to a luxury hotel and have said on multiple occasions that I would happily move in. If you are looking for a care home for your loved one, this is definitely the one to choose!

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Review of

Heathfield Court Care Home

from Silvie S (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Heathfield Court Care Home this May for 2 years. It's a warm loving and friendly home. Home from home for our mother.
All staff are attentive to her needs and professional. Nothing is too much trouble. Accommodation is cosy and ample for my mother's needs.
Food is fresh and
plentiful throughout the day. My mother is treated with dignity and love.
There are activities planned for each day to keep residents engaged.
Mum always looks well cared for and happy.
Care home price is as expected for private care.
Home manager is an amazing lady and can't say enough about her and her steam of angels that care for our loved ones.

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Review of

Heathfield Court Care Home

from Sue P (Daughter-in-law of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received by my mother-in-law and sister (who also resides at Heathfield Court Care Home) is excellent. The staff are kind and helpful and if you have any concerns these will be dealt with quickly. Because my sister was receiving such good care my Mother-in-Law chose Heathfield Care Home to
move in to.

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Review of

Heathfield Court Care Home

from Marilyn H (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Heathfield Court Care Home for 2 years now and has never been unhappy or asked if she could go home. The staff are all so hard working under conditions at times that can be very difficult, all of which they do with patience and with a smile. Mum's room is always clean and tidy and the
girls take such good care in keeping it that way. The staff always make a fuss of mum and she loves that. She always enjoys joining in with the activities and there is always something going on to keep them stimulated which is great. The trips that they are taken on are always enjoyed and the entertainment is something they all love and it is so nice to see them all singing and dancing.

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Review of

Heathfield Court Care Home

from S K (Relative of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heathfield Court Care Home provides a caring and friendly environment.
The carers respect the way the residents wish to live within the home.
The facilities are very good and there is a mini bus for trips.

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Review of

Heathfield Court Care Home

from Sara S (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Heathfield Court Care Home in November 2024, and he has been happy and settled ever since. He lives on the dementia floor, where the staff genuinely understand the symptoms of dementia and the specific needs of the residents. I always feel included and well-informed about his care,
with regular updates from the staff.
Heathfield has a warm, homely atmosphere, with plenty of small lounges where I can sit with my dad, making it feel like we're at home. We were also able to spend Christmas Day with him, which was such a lovely experience. It meant my dad didn't have to leave his familiar environment and travel to ours, helping him stay calm and settled.
Heathfield is very family focused, and this is clearly evident during their social events, which are always packed with residents and their families. I usually have lunch with my dad once or twice a week, and the management team is always welcoming and supportive.

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Review of

Heathfield Court Care Home

from Val R (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since May 2023. Thanks to the alert professionalism of all of the staff mum is safe, well looked after, healthy and content. The in-house hairdressers are gentle, caring with cutting and curling Mum's hair. The variety of entertainment and weekly programs are very stimulating
for residents and heartfelt for families. Immaculate housekeeping and deliciously planned culinary menus. I feel comfortable visiting mum and have enjoyed seeing the love and friendships mum has in her new life. I acknowledge mums decline and realise mum no longer knows or recognises me as her daughter, but it's ok as I now accept and realise the staff are now mums family and the residents are mums companions. Finally the in house training I attended has helped me considerably.

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Review of

Heathfield Court Care Home

from Jayne S (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is so happy at Heathfield Court Came Home. She loves the staff and has so many friends amongst the residents. She enjoys getting involved in activities. Cannot thank the manager and the team enough for everything they do.
They really go the extra mile and mum was given her wish to attend her grandson's
Christmas wedding when a member of staff brought and accompanied her. A dream come true.

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Review of

Heathfield Court Care Home

from Paul D (Son of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think mum and dad are in the right place at Heathfield Court Care Home, and receive a good level of care and support from the staff. I feel their needs are met well and that they are happy at the home. We made a good choice placing them in your care.

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Review of

The Spinney Care Home

from H B (Daughter of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Spinney Care Home in Chingford is an amazing place. My mother has been a resident now for two years and the care and attention she receives is unquestionable. They have been there for us from day one when we most needed help as a family. The management and staff are always approachable and helpful
and clearly care for my mother.

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Review of

The Spinney Care Home

from Rachel P (Daughter of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of The Spinney for over 2 years. The home is well run by a team of caring and approachable, professional people who have shown that they clearly take my mum's welfare seriously and provide the best care for her. I can't recommend The Spinney highly enough.

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Review of

The Spinney Care Home

from F C (Sister of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't have hoped for a better home for my sister than The Spinney. Not only are all the staff open and caring but they go the extra mile to tailor care for her needs. The management fosters a happy atmosphere for residents and staff and values everyone. The kitchen staff and maintenance team are
also amazing. Truly an outstanding care home.

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Review of

The Spinney Care Home

from K B (Son of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the Spinney a very good home, with a very professional team not just looking after the residents, but really caring for them and their well being. The home provides a complete variety of activities that are well received by the residents.
Well done.

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Review of

The Spinney Care Home

from S B (Son of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Spinney is a lovely care home with great staff who are kind and caring. They treat residents and guests with respect and the home has a friendly, pleasant atmosphere. The entertainment for residents is very good with regular activities and lots of visits from third parties such as singers and schools.

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Awards / Recognitions (14)

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