Carewise Homes Ltd in Kent | 1 Care Home

Review of
Brampton Lodge
from D A (Respite Resident) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience

I have been very impressed by the way Brampton Lodge is run. The carers are all angels. Very patient and helpful, always with a smile. I would recommend it to anyone who is looking for short term or long term care.

Reply from Michelle Baker, Manager at Brampton Lodge

We are delighted that you enjoyed your stay with us and we hope to see you again.

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Review of
Brampton Lodge
from Hilary K (Daughter of Resident) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

Great staff, always so welcoming. Very approachable.
Entertainment and trips are good and Mum has been enjoying these.
Any wishes are dealt with promptly.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for the lovely review and we are so pleased your mum has settled in so well here.

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Review of
Brampton Lodge
from Yvonne G (Resident) assisted by family/friend published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

Quality of food is excellent with good choices. Staff are very helpful.
Enjoy the entertainment and trips out - good selection.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for your review and we are delighted you are enjoying residing at Brampton Lodge.

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Review of
Brampton Lodge
from Sal K (Daughter of Resident) published on 27 June 2024

Submitted via Website • Report

Overall Experience

Lovely, caring staff, my mother was bed-bound but they looked after her so well. She enjoyed the food, the company and the care. Nothing was too much trouble and we will have no problem recommending Brampton Lodge.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for the lovely review and we are very happy to know you would recommend us.

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Review of
Brampton Lodge
from Sharon F (Daughter of Resident) published on 8 January 2024

Submitted via Website • Report

Overall Experience

My dear mother had a fall in her private room at Brampton Lodge.
Unfortunately, she broke her hip, the staff were really fabulous as we waited for the ambulance so attentive and kind.
Mum has since had hip surgery in hospital and has now been welcomed back to Brampton -"back to her home and people

who love her".
Nothing is too much trouble, I would recommend their care to anyone.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for the review and we are so happy to have your mum back with us. An amazing, strong and independent lady.

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Review of
Brampton Lodge
from Antony B (Son-in-law of Resident) published on 6 December 2023

Submitted via Postal Card • Report

Overall Experience

Whenever I visit at any time I am always welcome. My mother says how happy she is being cared for at Brampton Lodge. The staff are very caring. The home gives the guests plenty of activities to keep their brains active.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you very much for your review and we are so pleased to know your mum is happy with us.

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Review of
Brampton Lodge
from I T (Resident) published on 22 November 2023

Submitted via Postal Card • Report

Overall Experience

I am happy here. The carers are wonderful. A beautiful garden and internal comfort. Thoroughly recommended.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for a lovely review and we are delighted to know you are happy at Brampton Lodge.

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Review of
Brampton Lodge
from J G (Daughter of Resident) published on 14 August 2023

Submitted via Website • Report

Overall Experience

We chose Brampton Lodge as it was a very comfortable and convivial home with a lovely garden, friendly staff and lots of activities for residents. It has not disappointed in any way. The staff are amazing - very kind and helpful and nothing is too much trouble. The rooms are spacious, with access to

the gardens. There is lots to do, including a wonderful summer garden party for residents and their families. Food is great, and there is always a choice. My mother frequently refers to Brampton as a hotel!

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for the review, and we are delighted to hear how happy your mum is.

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Review of
Brampton Lodge
from P W (Power of Attorney of Resident) published on 5 July 2023

Submitted via Postal Card • Report

Overall Experience

The resident moved from a nursing home to Brampton Lodge as it was smaller and more user-friendly. Although the resident has only been there for a short time, we have been very pleased with the care and attention and nothing is too much trouble for the staff. As the home is smaller than before, it is

much more like a home from home with the bonus of a beautifully kept garden.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for your review and very kind comments. We are pleased to hear you are enjoying the garden.

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Review of
Brampton Lodge
from S D (Resident) published on 13 May 2023

Submitted via Postal Card • Report

Overall Experience

I find it a lovely place to live, nothing is too much trouble. I would recommend Brampton Lodge to anyone.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for the lovely review and we are so happy to hear you enjoy living at Brampton Lodge.

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Review of
Brampton Lodge
from B C (Resident) assisted by family/friend published on 11 May 2023

Submitted via Postal Card • Report

Overall Experience

I feel I have made a home here and I am very happy. I wouldn't want to live anywhere else. The care staff are kind and nothing is too much trouble for the manager.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for the lovely review and we are glad you are happy at Brampton Lodge.

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Review of
Brampton Lodge
from P D (Daughter of Resident) published on 8 May 2023

Submitted via Postal Card • Report

Overall Experience

I have been very pleased with the care that my mother has received during the last two years. The staff have been wonderful and very easy to approach if any queries arise.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for the review. We are very pleased you are happy with everything.

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Review of
Brampton Lodge
from Kay S (Daughter of Resident) published on 6 May 2023

Submitted via Postal Card • Report

Overall Experience

Our mum has been in the home for nearly 1 year now and she is better and more alert than she has been for years. I cannot fault anything at the home; staff, food, activities and cleanliness are all fantastic. In particular the staff are so friendly and wonderful with Mum. They are so helpful and nothing

is too much trouble. The carers are also excellent when it comes to duty of care and sort out medical issues.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for the review and we are pleased to hear you are happy with everything.

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Review of
Brampton Lodge
from Edith S (Resident) published on 17 March 2022

Submitted via Postal Card • Report

Overall Experience

I have been in this care home for four months. I came for respite care after having a couple of falls. I have been very happy and all the carers and staff have looked after me very well. They have given me lots of care and would do anything for me. I will come again if I need to be looked after again.

Reply from Michelle Baker, Manager at Brampton Lodge

We have absolutely loved having you stay with us and look forward to seeing you at our jubilee party. Thank you, for the lovely review.

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Review of
Brampton Lodge
from J C (Resident) assisted by family/friend published on 16 March 2022

Submitted via Postal Card • Report

Overall Experience

Since realising this was to be my permanent home, I am now very settled here and happy. The staff are kind and caring and always ready to listen. The management are prepared to resolve any issues.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for the review. We are glad you have made Brampton Lodge, your permanent home.

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Review of
Brampton Lodge
from S H (Granddaughter of Resident) published on 4 March 2022

Submitted via Postal Card • Report

Overall Experience

I come and visit my nan every week. The staff are very caring and helpful. My nan really enjoys staying at Brampton. A home away from home.

Reply from Michelle Baker, Manager at Brampton Lodge

We are delighted to have your Nan stay with us and so pleased to hear she is happy.

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Review of
Brampton Lodge
from P B (Son of Resident) published on 4 November 2021

Submitted via Postal Card • Report

Overall Experience

When moving my dad down to Folkestone, we researched the care homes locally and visited many. Brampton Lodge ticked all the boxes and offered a lovely room with en-suite facilities. Reviews were great and the CQC rating was good. Dad is very happy in the home and enjoys the care and attention from the

staff whom treat him as one of the family and often enjoy a joke with him. The staff are lovely and very caring, making me welcome also, often with a chat and an offer of a cup of tea. The food is excellent and there is a great choice. It's great to see dad happy and content, and so well looked after. Dad's been in Brampton Lodge for three years now and it's a great relief for me knowing that he is happy and well cared for in the home. We definitely made the right choice.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for the lovely comments. The staff really appreciate the feedback and it is an absolute pleasure to look after your dad.

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Review of
Brampton Lodge
from Lin C (Daughter of Resident) published on 28 April 2021

Submitted via Website • Report

Overall Experience

Moving a loved one from a residential home to another is hard enough but worse during a lockdown and twice as hard for all involved. Providing a virtual tour enabled our parent to decide independently where to move to. Since the difficult day, we parked the wheelchair and suitcases outside the Brampton

door and waved our loved one off, the staff team have shown kindness and compassion. They played a vital role in settling someone into unfamiliar surroundings, whilst liaising with concerned relatives. Ten months since the move, throughout unprecedented times the staff and management have remained professional, sensitive and available. By following strict protocols, Brampton had no covid positive residents until late in 2020. Those unwell were shown warmth at the darkest of times, those scared and confused offered kindness and patience and relatives given reassurance. We are so grateful to have found Brampton, our parent is happy so we know it’s a good place to be.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for your very kind words. Your mum is an amazing lady and we all feel lucky that she came to live with us at Brampton Lodge.

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Review of
Brampton Lodge
from J B (Grandson of Resident) published on 14 April 2021

Submitted via Website • Report

Overall Experience

It’s not like a care home it’s more like a hotel. No nasty smells and quirky innovative touches. Managers are welcoming and seemed committed to getting visitors back into the home which is so important for my grandmother. Covid measures in place felt reassuring but didn’t ruin my visit. Staff on hand

and nothing was too much. The Garden was impressive too.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for your feedback and we are so glad you enjoyed your visit. We look forward to seeing you soon.

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Review of
Brampton Lodge
from I Y (Friend of Resident) published on 3 November 2020

Submitted via Website • Report

Overall Experience

After viewing many care homes in the local area when looking for my friend, after entering Brampton Lodge, I just knew that I had found the right place. The welcoming and friendly staff from the very start, put my mind at ease that both a high standard and a professional service would be provided. Although

my friend was only a resident at Brampton Lodge for eight months before we sadly lost her, it became her home and I know that she felt both comfortable and safe in their care. 2020 has been a very difficult year for many many people, and I would like to say a big thank you to the entire team for going above and beyond to keep everyone safe.

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Care Home Owned by Carewise Homes Ltd in Kent

Carewise Homes Ltd Locations in Kent (1)

Carewise Homes Ltd Reviews in Kent (50)

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