How many Care Homes does Cedarmore Housing Association Ltd own?

Cedarmore Housing Association Ltd own 1 Care Home.

Which Cedarmore Housing Association Ltd Care Homes have the highest review score?

Beechmore Court has the highest review score.

Cedarmore Housing Association Ltd | 4 Care Homes

Review of
Beechmore Court
from Linda O (Daughter of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience

Mum is a permanent resident at the Beechmore Court for almost a year now. Everyone was so caring, understanding, and welcoming from day one, when mum began her stay and when we as a family were trying to adjust to mum's, and the family's, new situation. Staff and management have consistently given a

high level of care, attention and compassion to mum and her challenges. They have taken care of her with patience, understanding and genuine concern for her health, welfare and wellbeing. They ensure they keep us updated on everything relevant about mum. Family are welcome to events/activities and we have attended a number of them and had lots of good times with mum, even though she might not fully realise who we are. There are activities every day for her to participate in and they really care about providing stimulating and enjoyable moments for residents. There is genuine kindness shown, and our family has peace of mind that mum is being well taken care of. That means so much to us.

Reply from Jackie Byrne, Registered Manager at Beechmore Court

Thank you for taking the time to write this lovely review of our service, which has been shared with all of our staff. Thank you for entrusting us with the care of your mum. We are so happy to know that the care we deliver means that you have peace of mind.

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Review of
Beechmore Court
from E S (Friend of Resident) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

A very friendly, pleasant and well-maintained home with excellent activities for residents and very helpful staff. My mother was a resident at Beechmore Court some years ago and my good friend is a resident at present, so my assessment is as an "outsider" but I have no hesitation in stating my observation

as the ratings.

Reply from Jackie Byrne, Registered Manager at Beechmore Court

Thank you for taking the time to review our service. Your comments are appreciated.

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Review of
Beechmore Court
from S M (Daughter of Resident) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

The staff are very helpful and treat my mother with dignity and kindness at all times. I feel that they try to bring a smile to my mum and are dedicated to the well-being of all the residents.
They keep me informed of any matters relating to my mother's care.

Reply from Jackie Byrne, Registered Manager at Beechmore Court

Thank you for taking the time to review our service. Your comments are appreciated.

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Review of
Beechmore Court
from James C (Son of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience

When my mother first moved into Beechmore Court from hospital, she was warmly welcomed by staff and residents. She has been given good and kind care and she is back to her old self again and is very happy in this home.

Reply from Brigitta Phillips, Business Support Manager at Beechmore Court

Dear James, thank you for taking the time to review our service. We very much appreciate your kind words and your comments will be passed on to our staff. Please feel free to feedback how we can improve on our facilities and rooms. Kind regards, Brigitta.

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Review of
Beechmore Court
from Angela W (Daughter of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience

My mother arrived at Beechmore Court in December 2023.
Since then, my mum has gradually improved in health. She is walking better and mixing well with all the other residents. They have a very engaging programme for the residents to join in with. The food and refreshments are great. As a visitor,

you are always made very welcome and there is a fabulous friendly feel when you enter. We, as a family, are very pleased with the way our mum is being cared for.

Reply from Brigitta Phillips, Business Support Manager at Beechmore Court

Dear Angela, thank you for your review and complimenting us on the service we provide for our residents. We are glad that your mum's health improved and she is happy at Beechmore Court. Your comments will be passed on to our staff. Kind regards, Brigitta.

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Review of
Beechmore Court
from Diana D (Daughter of Resident) published on 18 December 2023

Submitted via Website • Report

Overall Experience

My mother required a short respite stay, following injury due to a fall.
The head of the home was very patient with us when making arrangements, as a lot of the first contacts were through email and phone, and we had a lot of questions to ask! Admin staff were also very quick to answer any of our queries

and the overall admission process went smoothly.
All the staff gave a very warm welcome and created a cosy, friendly environment. Visits could be made (and were encouraged) at any time during the day, including young children. Within no time Mum felt relaxed and at home, and made friends with other residents. Food was very good (... even had a surprise birthday cake!)
A minor medical issue was dealt with immediately.
Although obviously happy to go back to her own home, she was sad to say goodbye to everyone at Beechmore Court.

Reply from Brian James, CEO at Beechmore Court

Thank you for your kind words. We are so pleased to be able to help people, however short their stay at Beechmore Court. It is our ambition to help people feel 'at home' even when welcoming visitors. We will pass on your thanks to all of our colleagues whether in leadership, administration, catering or care. Thank you, the whole CHA team

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Review of
Beechmore Court
from V G (Partner of Resident) published on 8 November 2023

Submitted via Postal Card • Report

Overall Experience

Possibly because of its size, Beechmore Court is like walking into a large family gathering. The atmosphere is very friendly, professionalism, and always to hand. Any worries or concerns are always dealt with, and suggestions are made. Medical situations are dealt with as soon as the NHS allows. Minor

discomforts are dealt with straight away. I would be happy to be a resident.

Reply from Brian James, CEO at Beechmore Court

Thank you for taking the time to complete a review and to comment on the 'large family gathering'. We strive to create that atmosphere and ethos, and we are encouraged when people feel it.

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Review of
Beechmore Court
from Suzanne W (Daughter of Resident) published on 12 October 2023

Submitted via Postal Card • Report

Overall Experience

I find the home to be very friendly and there is always someone willing to help. All the residents join in with the activities and there is a great sense of community. Residents are known by all the staff and this gives a homely atmosphere.

Reply from Brian James, CEO at Beechmore Court

Thank you for your review and complimenting us on the service we provide for our residents. Our Christian ethos at Beechmore Court promotes personal dignity and encourages a positive quality of life in an environment which is friendly, homely and welcoming to residents and their relatives and friends. We greatly appreciate all the feedback we receive.

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Review of
Beechmore Court
from Carol M (Daughter of Resident) published on 9 October 2023

Submitted via Website • Report

Overall Experience

My mum, who I have lived with for the past 23 years, came to live at Beechmore in January this year. She is so settled and happy and has made some lovely friends. She particularly enjoys the activities that are put on each day and thoroughly enjoys having her hair done each week. The staff are absolutely

lovely; they are kind and make her feel safe and secure. Mum loves that there is a little church service on a Sunday afternoon each week. Our family can call in to visit whenever we want to and are always made to feel welcome. My mum is truly settled and happy at Beechmore - thank you so much.

Reply from Brian James, CEO at Beechmore Court

Settled, happy, safe and secure. Thank you for such a complimentary review that encourages us all. We consider it to be a privilege to support people. We appreciate your time in writing such a review.

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Review of
Beechmore Court
from Stephen T (Respite Resident) published on 2 October 2023

Submitted via Website • Report

Overall Experience

Beechmore Court is well staffed, who are exceptionally friendly and caring. The garden is well maintained and attractive. The home provided a warm and safe enviroment that undoubtedly assisted with my recovery.

Reply from Brian James, CEO at Beechmore Court

Thank you for your kind words. It was a pleasure supporting your journey back to independence. We wish you well in the future.

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Review of
Beechmore Court
from K S (Daughter of Resident) published on 21 September 2023

Submitted via Postal Card • Report

Overall Experience

My mum has been in the home for 8 months. She has settled well and seems contented. She was a little apprehensive at first but now says it's better than I thought it would be.
The home has a lovely, lively, friendly atmosphere with friendly and attentive staff. There are group activities arranged

most days and residents can choose to join in or not. I feel she is well looked after and they do listen to residents' requests. She has been on a few outings organised by the staff and we take her out for an afternoon for family events.
I feel her health, physically and mentally, has improved and she seems happy.

Reply from Brian James, CEO at Beechmore Court

Thank you for taking the time to comment on our Beechmore Court community. We are so pleased that you and your Mum feel welcome and supported.

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Review of
Beechmore Court
from Denise F (Daughter of Resident) published on 29 August 2023

Submitted via Postal Card • Report

Overall Experience

Staff are friendly, kind and caring. I always feel welcome to visit at any time.

Reply from Brian James, CEO at Beechmore Court

Thank you for taking the time to review Beechmore Court and your experience, as a daughter, trusting us to support your loved one. We all hope that you feel welcome, as it is their home and those that live here want to welcome their loved ones. Grateful.

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Review of
Beechmore Court
from A B (Son of Resident) published on 23 August 2023

Submitted via Postal Card • Report

Overall Experience

The home is pleasant, and the staff make visitors feel welcome and are accommodating. The residents are looked after and are contented.
It is clean and gives a good impression.
The live-in rooms are a little sparse and not quite "homely".
I feel the Dementia/Alzheimer patients could be given more

specialist support commensurate with their personal hygiene and needs.
Quite obviously, the cost of somewhat prohibitive and rather a shock nationwide, hence a satisfactory rating is given for value for money.

Reply from Brian James, CEO at Beechmore Court

Thank you for your review. We learn from all of our reviews and will continue to listen when families share feedback. Please continue to share when you can and we will follow up on any concerns that you have.

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Review of
Beechmore Court
from S C (Son of Resident) published on 16 August 2023

Submitted via Website • Report

Overall Experience

From the preparation before admission to the care, communication and compassion that we’ve received since, all are clearly visible at Beechmore Court.
It’s a tough time for my mum and for us but the Beechmore Court team have been a great help.

Reply from Jackie Byrne, Manager at Beechmore Court

Dear SC. Thank you for taking the time to submit a review. We really appreciate your comments and will ensure that they are passed onto our team.

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Review of
Beechmore Court
from Margaret M (Friend of Resident) published on 10 July 2023

Submitted via Website • Report

Overall Experience

The home is exceptionally clean and well-maintained. The home seems to have a more than adequate quota of staff. There seem to be many activities for the residents to be involved in. What little I have seen of the food seems excellent.
I would like to be more involved in knowing how my friend is from

day to day but I don't really see how this can be accomplished. I would also like a copy of the week's activities emailed to me. When I tentatively asked for this I was told to take a copy of the list but if I don't visit until a Thursday then the week has gone and it's another job for them to do when they are already busy.
I really appreciate what is done for my friend and am really grateful that such a place as Beechmore Court is there for her.

Reply from Brigitta Phillips, Administrator at Beechmore Court

Thank you so much for the lovely feedback on our service. I will ensure that the activities timetable is emailed to you on a weekly basis. I have already asked the team to send this to you. You are welcome to call and ask for an update on your friend, alternatively, we do offer care plan reviews that can be arranged with two weeks notice. Please do let us know if there's anything else we can help with.
Kind regards.

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Review of
Beechmore Court
from Diane F (Daughter of Resident) published on 21 April 2023

Submitted via Website • Report

Overall Experience

My father has been a resident at Beechmore Court for six months now and we cannot fault the care that he has received. He is treated with kindness and dignity and the care from all the staff is amazing. Everyone is always very friendly and helpful when we visit, or when we speak over the phone. The

Christian ethos shines through with the love and care that has been shown, and also the extra time that staff spend with him. We would highly recommend this lovely care home.

Reply from Brigitta Phillips, Administrator at Beechmore Court

Dear Diane,
Thank you so much for sharing your experience with us and for taking the time to leave us feedback. We are glad that you are happy with the care and service we provide at Beechmore Court. Please do let us know if you have any recommendations on how we can improve our service.
Kind regards.

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Review of
Beechmore Court
from Geoff D (Son of Resident) published on 11 April 2023

Submitted via Website • Report

Overall Experience

Wonderful staff, great activities, friendship for my father and genuine care for his well-being. I am very grateful for the help and support given to my father during this very difficult time for him.

Reply from Brigitta Phillips, Administrator at Beechmore Court

Dear Geoff,
Thank you for your kind words on behalf of Beechmore Court. We appreciate your feedback!
Kind regards.

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Review of
Beechmore Court
from Julian D (Son of Resident) published on 3 April 2023

Submitted via Website • Report

Overall Experience

When Mum and Dad made the decision that Dad could no longer stay at home with Mum we started our search for a care home for Dad. Dad was not keen at all to leave the family home and was facing it with some dread. We elected for Beechmore Court for a number of reasons. Proximity to the family home, friendliness

of the staff, the efficiency of management.
Predictably Dad was initially unhappy but within 3 months he described himself as being 'well integrated' into the life at Beechmore and even recently said 'it's like a fun fair in here'. It's very comforting to know that he feels this way as his mind is still very active even if his body is not!
He seems to love the food and always tells me in advance what's for lunch whenever I come over to eat with him. His favourite, and now mine is the slow-cooked lamb chop!
When Mum passed the staff were exceptionally caring and supportive.
Above all the staff know how to smile, laugh and have a bit of fun.

Reply from Brian James, CEO at Beechmore Court

Thank you for taking the time to comment on the support that our team at Beechmore Court have been able to give your father. We are always encouraged to read family experiences and your comments will be shared with all of the team. It is a privilege to support people through these chapters of life and to always work together with the family.
Thank you.

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Review of
Beechmore Court
from Lesley E (Daughter of Resident) published on 18 November 2022

Submitted via Website • Report

Overall Experience

Visited my mum yesterday. Was shown to the conservatory, offered tea and coffee and staff made sure mum was wrapped up well. Went to mum's room which had recently been rearranged to accommodate her needs. Everywhere was pristine and tidy and within reach.

Reply from Brigitta Phillips, Administrator at Beechmore Court

Dear Lesley

Thank you for your feedback that we will share with our team. We appreciate the five stars you gave across the board and would like to know your views on our activities too.

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Review of
Beechmore Court
from Jenny H (Daughter of Resident) published on 1 June 2022

Submitted via Website • Report

Overall Experience

When our dear mum no longer had the capacity to live in her own home, we made the difficult decision to move her into a care home. A friend recommended Beechmore Court, so after visiting and much discussion, the decision was made to move her in September 2020. I simply cannot speak highly enough of

the welcome we received as a family, which made the settling in process so much easier for my mum. The staff spent time getting to know my mum and all her little ways and preferences, which made such a difference to her happiness and well-being. They welcomed any information, ideas and suggestions we offered in regards to Mum's care. Mum put on weight within weeks of arriving and told us how good the food was, plenty of fresh vegetables she told us. Mum is always clean and well cared for. A variety of activities are provided and Mum recently enjoyed watching ducklings hatch and take their first swim! As far as is possible, Beechmore Court provide a homely, family environment.

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Care Homes Owned by Cedarmore Housing Association Ltd

Cedarmore Housing Association Ltd Locations (4)

Cedarmore Housing Association Ltd Reviews (21)

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