How many Care Homes does Farrington Care Homes Ltd own?

Farrington Care Homes Ltd own 9 Care Homes.

Which Farrington Care Homes Ltd Care Homes have the highest review score?

The Croft Rest Home , The Woodlands & Palace House Care Home have the highest review score.

Farrington Care Homes Ltd | 10 Care Homes

Review of
The Croft Rest Home
from Brenda S (Sister of Resident) published on 30 December 2024

Submitted via Website • Report

Overall Experience

The manager of the home really went above and beyond for my brother who was a very challenging resident. Her patience and compassion knows no bounds. I feel sure that under her leadership each and every resident is well cared for and nurtured. A big big thank you to all who cared for my brother until

his passing. I would have no hesitation in recommending this excellent Home. Seasons Greetings to all the lovely Staff and Residents.

Reply from Teresa Walsh, Manager at The Croft Rest Home

Thank you Brenda for your kindness, this is very much appreciated.

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Review of
The Woodlands
from Maureen P (Daughter-in-law of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience

My mother-in-law was looked after for two years in the Woodlands. She had Alzheimer's. She enjoyed being there, she felt part of a family!
As a large family, generally, there was someone to visit her at some point each day. It didn't matter when we arrived, you could see and hear the staff being respectful

and caring towards whoever they were dealing with. Their patience too was a joy to behold!
When it became apparent that she was deteriorating, we were allowed to be there 24/7. The staff made sure to keep us topped up with drinks and biscuits and would reassure the whole family.
2 staff deserve commendation medals, the lady who helped with feeding, cleaning and lots more, plus the under manager. To walk in and find him talking gently to her, cutting her nails gave us confidence. And then the manager, how she gave us the time and space to say our goodbyes, cry and start our grieving was amazing. Please give everyone here a reward.
Thank you.

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Review of
The Croft Rest Home
from M G (Daughter of Resident) published on 5 September 2024

Submitted via Website • Report

Overall Experience

Mum lived very happily at The Croft for five years. I can't thank the excellent staff enough for the care and kindness they showed to her as her health and mobility declined, most especially during her final weeks of life. By that stage Mum needed close personal attention, and this was provided cheerfully

at all times by staff who were professional yet compassionate. We were always kept fully informed about Mum's condition, and confident that everything was being done to make her last few days as comfortable and dignified as possible. The support we received as a family at this difficult time was exceptional. Thank you to the manager and the whole team - you are all amazing. I only wish I could give you more than 5 stars!

Reply from Teresa Walsh, Manager at The Croft Rest Home

Myself and the whole team at The Croft thank you sincerely from our hearts for your kind words, it was a pleasure to care for your mum over the past 5 years, she is sadly missed by us all.

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Review of
The Croft Rest Home
from Pamela H (Daughter of Resident) published on 13 March 2024

Submitted via Website • Report

Overall Experience

My dad went to live in The Croft last March 2023 and lived there until he passed away on the 30th December 2023. The care he received there was compassionate, kind and extremely professional, they did everything to make my dad comfortable and his end-of-life care was amazing both to my dad and also

to us as a family. Nothing was too much trouble for the manager and their staff team they were amazing making his last few hours of life comfortable and also supporting myself and my sister with respect and kindness.

Reply from Teresa Walsh, Manager at The Croft Rest Home

Thank you, we greatly appreciate your review and are delighted to have been able to have had the pleasure to have known and cared for your Dad he is very much missed by us all.

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Review of
The Croft Rest Home
from Janet B (Daughter of Resident) published on 31 January 2024

Submitted via Website • Report

Overall Experience

My mum was in The Croft Rest Home from May 2023 until January 2024. I couldn’t praise them enough for how helpful and supportive they all were. Everything we asked for they did to help Mum, making sure she was treated with care and dignity right up to the day she passed away. We could leave her knowing

she was being well looked after which was a great comfort.

Reply from Teresa Walsh, Manager at The Croft Rest Home

Thank you Janet for your kind words. Your mum touched all our hearts and we will miss her dearly

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Review of
The Croft Rest Home
from D K (Daughter of Resident) published on 1 June 2023

Submitted via Website • Report

Overall Experience

Mum has only recently gone to stay at The Croft Rest Home, and we wanted to say a heartfelt thank you to the manager and her team. They have all helped her to settle in really quickly, showing compassion, kindness, professionalism, humour and positivity. Even though it is really early days, as a family

we feel confident The Croft is a safe and caring place for Mum to be. The manager and the team are always welcoming and available to discuss mum's needs and care. From the first day they have worked on ways to individualise her care to meet her specific needs. Thank you to the whole team.

Reply from Teresa Walsh, Manager at The Croft Rest Home

This review is so nice to receive after such a short time with us, so thank you dearly from myself and my team here at The Croft.

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Review of
Lyme Regis Nursing Home
from Sue C (Daughter of Resident) published on 5 May 2023

Submitted via Website • Report

Overall Experience

Avoid, dangerous! My father was not cared for. He was given an extra £4000 per week to give him a one-to-one carer until he was moved to a home that was dementia specialist (although this home read his report while he was in the hospital and said they could cope with his complex dementia needs). My

father was left by himself, got out of a secure building, fractured his elbow and with a severe head injury he found himself in a car park where thankfully a member of the public took him to the local surgery. He was taken to the hospital. It was deemed not safe to return him back to this home as he clearly was only there to take the money not to care for him.
We viewed this home before he arrived, we were told they could deal with his needs. This home they tried to charge the new home £150 to deliver! I collected them. After all of this, we have never heard from this home, even when I have tried to lodge a complaint! If you care for your family member stay away, evil!

Reply from Audrey Haywood-Ball, Registered Manager at Lyme Regis Nursing Home

Whilst the home fully accepts that there was an incident involving the gentleman in question, it would like to acknowledge that the subsequent investigation by the local safeguarding board deemed that the home acted responsibly with regard to the admission and events leading up to the referred incident.

Whilst it is unfortunate that on this occasion someone did come to harm, the homes safeguarding practices are thorough and the home, under the guidance of its new managing team is undertaking an overall improvement plan in collaboration with the local Care commissioning group. The care and safety of our residents is paramount to us and always will be.

We would like to offer wholehearted apologies to the family for this unfortunate series of events.

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Review of
Palace House Care Home
from Kerry C (Brother of Resident) published on 29 March 2023

Submitted via Website • Report

Overall Experience

My brother is a younger resident with an acquired brain injury. He has been at Palace House for over two years. I have always found the staff helpful and friendly and also have a good relationship with my brother and know him.
I have always been kept up to date if there are any issues if he is not

well or distressed. The manager has always been very helpful and is always there.

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Review of
The Croft Rest Home
from Andrew C (Son of Resident) published on 8 September 2022

Submitted via Website • Report

Overall Experience

Mum moved to the Croft 6 years ago. I have seen the dedication of the staff in responding to her changing needs over time as her Parkinson's took hold; initially, she was mobile but confused, then she became unsteady on her feet but prone to wander, and eventually she was completely bed-bound and unable

to communicate. I live 200 miles away and knowing she was safe and cared for was paramount. This was especially poignant during lockdown. The staff were always caring and wonderful. They passed her the phone when I called, and later, when her condition deteriorated, the staff would put my calls on speaker next to her bed, so I could talk and hear her responses. Especially towards the end, it was most apparent that the staff were going the extra mile to make her final days comfortable. They were always upbeat, and always welcoming, as if they were caring for a member of their own family. Thank you for your exceptional service in caring for my Mum, and in supporting me.

Reply from Teresa Walsh, Manager at The Croft Rest Home

Thank you Andrew for your lovely written words to us, it was a pleasure caring for your mum over the years and we all carry fond memories in our hearts of her. Take care and please come in and see us when you are in the area.

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Review of
The Woodlands
from Jennifer B (Daughter of Resident) published on 30 April 2022

Submitted via Website • Report

Overall Experience

My Dad moved to The Woodlands on Easter Monday 2021. He had been struggling to settle in the care home that he was in and was immediately made welcome and greeted like royalty when he arrived. Dad was at the end stages of Parkinson's disease and associated conditions. The bond he had with the staff

and especially one member of staff, was beautiful to watch. He wasn't the easiest resident but was always treated with respect, compassion and genuine consideration. Living in the village, I visited often and was always made to feel welcome and included, nothing was too much trouble. Dad sadly passed away in February of this year but I hold some very special memories from Dad's time at The Woodlands which I will treasure forever. It genuinely felt like a home to the point that I miss my visits. Eternally grateful to all at The Woodlands.

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Review of
The Croft Rest Home
from Nicky G (Daughter of Resident) published on 1 November 2021

Submitted via Website • Report

Overall Experience

We organised a room for my dad at the Croft when he was diagnosed with cancer and could no longer live in his own home. From this point, the manager and all the staff were brilliant. They helped us organise his move from hospital to the home and then the care he received from the moment he arrived,

was exemplary. He was looked after with gentleness, care and dignity and they made his final months as happy and comfortable as possible. I could not have asked for more and the support they offered him and us all as a family, is something I will always be grateful for. I would not hesitate to recommend The Croft and I think all the staff are incredibly kind, wonderful people.

Reply from Teresa Walsh, Manager at The Croft Rest Home

Thank you Nicky for your kind review it was a pleasure caring for your dad in his time of need, The Croft team wish you all the best for the future. Kind regards.

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Review of
The Woodlands
from J E (Daughter of Resident) published on 5 October 2021

Submitted via Website • Report

Overall Experience

After nearly 3 years of care at the Woodlands, my mother passed away recently. I have to say that her care in that time was exceptional, she loved the food and was made to feel like part of the family by the staff. As a family, we have fond memories of the time she was there. The manager treats all

the residents like her own family. When the time came for our mum to leave us, we were allowed to grieve as we would have done if she was in her own home, nothing was too much trouble and our mum passed with great dignity and her family around her. After the awful year with Covid, we cannot thank them enough for their care and support.

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Review of
The Croft Rest Home
from Noelle G (Daughter of Resident) published on 27 September 2021

Submitted via Website • Report

Overall Experience

My dear Mum spent the last eight months of her 98 years at The Croft in Whalley. I live overseas and received such relief from continual worry about her safety when Mum became a resident on her 98th birthday, last Christmas Eve. With the devoted care of wonderful staff, Mum rebounded and enjoyed seven

months of good food, friends and companionship in the care of supportive staff who made every effort to get to know Mum. In her final weeks, Mum's care was loving, watchful and compassionate. Thank you to the manager and all the staff for your consistently high level of professionalism and close attention to the needs of your residents.

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Review of
The Croft Rest Home
from Geoff S (Son of Resident) published on 20 September 2021

Submitted via Website • Report

Overall Experience

My Mum entered the Croft about a year ago after being diagnosed with mixed dementia. From the outset, the staff have been wonderful in the way that they treated my Mum and in the respectful way, they treated her family. Visiting was difficult due to covid lockdowns, but I was positively encouraged to

phone as often as I wished. The staff were so helpful in discussing Mum's condition and it was obvious that they cared for the service users in a warm and respectful way. Despite the obvious challenges of looking after the elderly, many with special needs, the staff always seemed happy. The home manager was also very hands-on and accessible, very happy to discuss care issues on a one to one basis. She kept me informed of all major developments with my mother's care, especially when she contracted covid 19 last November. I have no hesitation in recommending the Croft to anyone looking for a warm and caring environment for a loved one.

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Review of
The Croft Rest Home
from Jeff T (Son of Resident) published on 6 September 2021

Submitted via Website • Report

Overall Experience

My Mum became a resident at The Croft in January 2020. I cannot compliment The Croft and its wonderful staff enough; the care my Mum received during her time was wonderful. The comfort, staff and atmosphere within the premises are just phenomenal. During Covid, every effort was made to make visits to

see my Mum as safe as possible and everyone went above and beyond to meet my Mum's needs during her final months. All medical care needs were taken care of, which took a lot of stress off the immediate family. I will always be grateful to everyone at The Croft, to the staff that cared for my Mum and for making my family always feel welcomed. A wonderful team - simply put, they deserve medals.

Reply from Teresa Walsh, Manager at The Croft Rest Home

Thank you Jeff for your kind words. This means so much to us as a team. Best wishes, The Croft Team.

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Review of
Palace House Care Home
from Janet L (Daughter of Resident) published on 28 June 2021

Submitted via Website • Report

Overall Experience

My mum was discharged from hospital to Palace House Care Home in April 2020 and recently moved to a nursing home nearer to where family live. Many, many thanks for the wonderful care she has received whilst staying with you. The staff have made a very difficult year, due to Covid-19 restrictions far

easier by providing excellent care and allowing visits in line with current guidelines. Many thanks for all you've done.

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Review of
Palace House Care Home
from Shirley H (Daughter of Resident) published on 15 April 2021

Submitted via Website • Report

Overall Experience

Just would like to say with regards to the staff and the home, they have been brilliant while my mum was a resident they are so friendly and caring. I would just like to say a special thank you to you all for the care she has received, it has been much appreciated.

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Review of
The Croft Rest Home
from Paul W (Son of Resident) published on 29 December 2020

Submitted via Website • Report

Overall Experience

All the staff at The Croft where very comforting towards my mum and ourselves at the end of her final hours, we could not ask for any more. There are no proper words to say, all through Mum's time at The Croft they could not do enough for us as a family. They looked after her and made her last 2 years

as comfortable as they could. We will not hesitate to recommend The Croft to everybody. The manager is an extremely good and caring person and this rubs off throughout the staff and as a family, we cant thank them enough.

Reply from Teresa Walsh, Manager at The Croft Rest Home

Thank you for your kind words, this really means a lot to the whole team.

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Review of
The Croft Rest Home
from Lucy O (Granddaughter of Resident) published on 27 July 2020

Submitted via Website • Report

Overall Experience

The Croft has provided excellent care for my grandma in what must be very difficult times during the COVID-19 pandemic. The staff have been incredibly dedicated to ensuring the safety of their residents, even staying at the residence away from their own families to prevent transmission. The care home

manager has gone above and beyond to enable us to maintain contact with my grandma, including enabling us to video call her, which has meant so much when unable to see her face to face. Prior to COVID-19 whenever I have visited my grandmother, the staff have always been very helpful and seem to genuinely care about my grandma and her wellbeing. Thank you so much to all the hard-working staff.

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Review of
The Croft Rest Home
from Diane H (Daughter of Resident) published on 23 July 2020

Submitted via Website • Report

Overall Experience

My mum went into the home after being in the hospital for six weeks as she was not able to look after herself safely at home any more; she never wanted to end up in a care home. With the virus covid, not many homes were taking people in, but when speaking to the manager, she said she would accept my

mum. She went in early May, was very upset and with family not being able to go in we worried about her. But, the Manager and her staff were brilliant with her, especially when she was upset when we rang; they were brilliant with us and put our minds at ease. It's been 15-weeks since we saw her last, and we were able to see her for the 1st time yesterday, and it was fantastic to see her. She now loves it at The Croft and says she has been well looked after, and the food is lovely. All the staff are lovely, and they treated her as one of their own family. I cannot thank them enough for how they have looked after my mum.

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Care Homes Owned by Farrington Care Homes Ltd

Farrington Care Homes Ltd Locations (10)

Farrington Care Homes Ltd Reviews (43)

Reviews Posted for members of Farrington Care Homes Ltd

The Croft Rest Home

The Woodlands

The Croft Rest Home

The Croft Rest Home

The Croft Rest Home

The Croft Rest Home

Lyme Regis Nursing Home

Palace House Care Home

The Croft Rest Home

The Woodlands

The Croft Rest Home

The Woodlands

The Croft Rest Home

The Croft Rest Home

The Croft Rest Home

Palace House Care Home

Palace House Care Home

The Croft Rest Home

The Croft Rest Home

The Croft Rest Home

Awards / Recognitions (0)

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