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Care Homes Owned by Carey Care

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Carey Care
Established in 1954 and now celebrating 70 years of Care, Carey Care is a third-generation family-run group of care homes based in Surrey. Specialising in twenty-four-hour Nursing and Personal Care for older adults and supported by a skilled team of Registered Nurse Managers, they provide a high standard of care to meet the changing requirements of residents.

Their two unique care homes have been recently redecorated offering a variety of bedrooms and communal spaces to suit most tastes and budgets. They are very proud to have been awarded 2023 Top 20 Small Care Home Group, as well as 2022 Care Home of the Year by the Gold Standards Framework. Please get in touch to arrange a viewing.

Carey Care Locations (2)

 

2 Care Homes owned by Carey Care

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Hill House Care Home

48-50 Park Road, Kenley CR8 5AR 

9.9 83 reviews
"I am the brother of a resident at Hill House Care Home. In my best opinion I rate Hill House Care Home as one of the best in the business.…"   Read all 83 reviews
Location Type Care Home

Celebrating 70 years of nursing care, Hill House care home is a family-run business with two Gold-Standard care homes in leafy Surrey. Idyllically located in a beautiful, leafy location in Kenley, the larger of the group's two homes offers a welcoming… Read more about Hill House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 60 Rooms from £1,425 / week
Westside Care Home

106 Foxley Lane, Purley CR8 3NB 

9.9 34 reviews
"My mother has been at Westside for a year now, and I can say that I have never had any worry in regards of how she is being looked after.…"   Read all 34 reviews
Location Type Care Home

Celebrating over sixty-six years of caring, Westside Care Home is part a family-run business with two Gold-Standard care homes in leafy Surrey. Westside Care Home, the sister property in Purley, specialises in nursing and personal care to ensure your… Read more about Westside Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 30 Rooms from £1,425 / week

Carey Care Reviews (117)

9.9
Carey Care has a Group Review Score of 9.9 (9.894) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Carey Care must have a Review Score.

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Review of

Westside Care Home

from C B (Sister of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has lived here for 5 days and it was her birthday they did a cake and little party.

Reply from Stella Bernatek, Registered Manager at Westside Care Home

Thank you for your review-we are so glad to have been able to facilitate the birthday party and that you all enjoyed celebrating together. I will pass this feedback to the teams Westside Team. It was a real privilege to care for your Sister during her stay with us.


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Review of

Hill House Care Home

from E A (Brother of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the brother of a resident at Hill House Care Home. In my best opinion I rate Hill House Care Home as one of the best in the business. As the next of kin of a resident, I have been happy and very overwhelmed with the quality of care given to my brother since August 2024. He is happy, more interactive
and responsive than before, thanks to Hill House.

Reply from Grace Urbaczewska, Registered Home Manager at Hill House Care Home

Thank you very much for taking the time to write such a wonderful review. The team at Hill House is happy to know that you are satisfied with all the care provided to your loved one. We will continue to strive to provide care to the highest standards to all of our residents.


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Review of

Westside Care Home

from Paul B (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Westside for a year now, and I can say that I have never had any worry in regards of how she is being looked after. Every member of staff from the bottom to the top are kind caring and fully committed to giving the best care that they can. My mother worked for the NHS all her life
as a nurse/sister/matron and in care homes, she loves this care home and has nothing but praise for everyone there, and I thank everyone for the great care my mother is getting.

Reply from Stella Bernatek, Registered Manager at Westside Care Home

Thank you for your positive feedback. I will share this with the Westside Team.


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Review of

Hill House Care Home

from Jess J (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my Father arrived, both he and our family were treated with respect and dignity. We became part of your family. Every need was met, and you even helped arrange transfer of some of his furniture/belongings to make his room feel like home. There were always plenty of staff on duty and
everyone was friendly and approachable. I would not hesitate to recommend Hill House Cre Home, my Father was comfortable and content, and I was able to relax knowing he was safe and being looked after when I wasn't there.

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Review of

Westside Care Home

from Trevor L (Son of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, staff are fantastic, very helpful in caring for my dad. And they make you feel so happy that Dad is in a great place.

Reply from Stella Bernatek, Registered Manager at Westside Care Home

Thank you so much for your feedback, it's lovely to hear you are so happy for the care he receives. I will feed this back to our staff team.


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Review of

Hill House Care Home

from Michelle G (Friend of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say all the staff, every single one that I have come across, is amazing in Hill House Care Home.
Very attentive, helpful and kind. Five stars all the way.

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Review of

Westside Care Home

from D B (Husband of Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Still just as good as ever. My wife has been here over 8 years and I couldn't ask for better care for her. It's all in the name 'care' and 'home'. I would recommend to anyone looking for a safe and efficient environment! Management, nursing staff, carers, catering and housekeeping all five-star!

Reply from Stella Bernatek, Registered Manager at Westside Care Home

Thank you very much for your very positive feedback. I will share this with the team. It has been a pleasure to care for your lovely Wife during her stay with us.


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Review of

Westside Care Home

from Amanda S (Daughter of Resident) published on 30 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred from a hospice for palliative care. Her care was excellent right from management getting her transferred smoothly and efficiently from the hospice. All the staff were amazing, caring and friendly. The chef even came to see her to see if he could tempt her into eating anything
or was there anything he could cook for her. The staff were very gentle and patient with her as she was is considerable pain. The Westside team liaised with the hospice at all times regarding pain management which I found very reassuring in that she was getting the best care. Towards the end, I received regular phone calls if the staff felt there had been any changes even though I used to pop in every day. They were so attentive to her every need and care. I cannot thank all the staff for their kindness and care to both mum and myself enough, when families are in this situation it's very reassuring to know that your loved one is being so well looked after.

Reply from Stella Bernatek, Registered Manager at Westside Care Home

Thank you very much for your positive feedback - this will be shared with the Westside Team.


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Review of

Westside Care Home

from J W (Daughter of Resident) published on 6 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the level of care our Mum receives at Westside. The staff are extremely caring and compassionate and we feel very grateful. Thank you to the manager, the staff and the rest of the team.

Reply from Stella Bernatek, Registered Manager at Westside Care Home

Thank you so much for your positive feedback. It really does mean a lot to us all.


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Review of

Westside Care Home

from Claire H (Daughter of Resident) published on 30 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Westside have been exemplary in the kindness, patience and understanding they have shown our dad even under challenging circumstances since he moved in and even recently hosted a lovely afternoon for his birthday.

Reply from Stella Bernatek, Registered Manager at Westside Care Home

Thank you so much for your lovely feedback, this will be fed back to the whole team at Westside.


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Review of

Hill House Care Home

from Joseph F (Son of Resident) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered into your care and was immediately treated with respect and professionalism. I cannot express how impressed I was with the staff and management team. The care my father received was exceptional. As a family, we were so pleased and grateful that our dad was surrounded with love and
care in his final weeks. I know my dad was very happy there and felt safe and secure.
I would strongly recommend this lovely care home to everyone.

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Review of

Hill House Care Home

from Michelle H (Sister of Resident) published on 14 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came to Hill House in January this year with much anticipation and fear of the unknown, as someone with learning disabilities any new transitions can be difficult. The staff especially the manager went above and beyond to settle her in and soon got used to her ways. She wasn't always the easiest
of residents but staff soon put her at ease and generally spoilt her rotten. The last month or so as her health deteriorated more and she became more frightened and agitated but this still did not deter the staff from giving her 100% care. Her passing in July was met with so much love, compassion and dignity, which I will truly never forget. If I could give Hill House 100 stars that still would not be enough.

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Review of

Westside Care Home

from K T (Niece of Resident) published on 31 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at Westside Care Home since October of last year.
Since being here, myself and family are very happy with the care and support which my aunt has been receiving.
The staff and management are all very friendly and welcoming. Easy to talk to and to get along with. They are
all very passionate when it comes to the duty of care when looking after the community.
Westside Care Home is all aspects in our eyes are excellent in all that they do.

Reply from Stella Bernatek, Registered Manager at Westside Care Home

Thank you for the kind words, it's always wonderful to hear such positive reviews from relatives of our long-term residents. It's always a pleasure to care for your Aunt at Westside.


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Review of

Hill House Care Home

from J F (Son of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Hill House for their outstanding care, compassion and humanity in the care of our late father.
In the difficult times the family faced the staff team at Hill House joined us on that journey and made the remaining weeks of my father's life a time of peace and
comfort to him and us.
The dignity, respect and a very human touch you showed my father and the family has left an everlasting since of gratitude and awe in your day to day work with people in your care.
You are truly a wonderful group of people.

Reply from Hill House Hill House, Director at Hill House Care Home

Thank you for the kind words. It was a pleasure to look after your father at Hill House. Even though he was only with us for a short time, he settled in well and will be missed at the home. All the best from the team at Hill House.


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Review of

Hill House Care Home

from A H (Niece of Resident) published on 23 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for your outstanding care of my aunt. This care began in December 2020 and ended on June 20th. Not only the care of her as a resident but myself as her next of kin.
The tea and cakes provided as a wake in the dining room were beautiful. A collection of photos relating to her time at Hill
House were placed in the room and everyone was warm, kind and sensitive.
Hill House exudes love and treats each person with respect to those who often feel alone and vulnerable at a stage of life few are prepared for.

Reply from Hill House, Director at Hill House Care Home

Thank you for the kind words and it was a pleasure to look after your aunt at Hill House for the past 4 years, she will be greatly missed at the home.


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Review of

Hill House Care Home

from T V (Son of Resident) published on 27 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are just so grateful for the loving care my Mother received in her final weeks. It's a lovely place, with lovely staff. I cannot speak highly enough of everything.
Many thanks to everyone.

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Review of

Westside Care Home

from Emma S (Daughter of Resident) published on 14 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were told that my father had terminal cancer, a short prognosis and needed 24/7 care so we looked for a care home in the Purley area. My dad was treated so well at Westside - from the very first day. He enjoyed all the activities (bingo, 60’s music karaoke, chair aerobics, quizzes) and was looked
after so well. Everyone at the home from the cooks, cleaners, carers, nurses and management treated my dad with respect and care. Towards the end of his life, Westside liaised with St Christopher’s hospice so that his pain management was regularly assessed and controlled. We seriously could not have wished for a better experience. The staff are caring and go above and beyond in looking after the residents. For my dad’s last birthday, we were able to use the dining area and the chef made a huge (very tasty) cake. The staff also decorated the room with balloons and full tableware. It was just so sweet. If you are considering a place for a relative I would recommend - 10/10.

Reply from Stella, Manager at Westside Care Home

Thank you for such kind words. It was a pleasure to be able to provide a comforting place of care for your father at the end of his life, and it always reassures our care offering at Westside to hear such lovely feedback from relatives, especially during an emotional time.


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Review of

Hill House Care Home

from Peter B (Nephew of Resident) published on 14 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having worked as a GP in the area for over 35 years when my aunt came to need nursing care my knowledge of the care provided over the years to many of my patients meant that the decision to ask Hill House to care for her was a no-brainer.
As a family, we were not disappointed. The care and love given
to my aunt was exemplary, she perhaps was not the easiest person but the staff learnt her ways and this contributed so much to her experience at Hill House. When she reached 100 all the staff helped us put on a lovely party for her which was very special.
My aunt's passing was made very comfortable, she was always treated with great respect and my family and I will always be grateful.

Reply from Hill House Hill House, Director at Hill House Care Home

Thank you for the kind words and it was a pleasure to look after your aunt at Hill House.


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Review of

Westside Care Home

from Andrea W (Daughter of Resident) published on 7 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had advanced dementia and needed full-time care. She could do very little for herself she couldn’t even brush her hair anymore. I’d looked after her in my house and provided all her care from the outset of Covid in March 2020. Mum was extremely reluctant to leave me at all. Westside was the only
place that allowed her to gradually extend her periods of respite from a week initially building up by a day at a time reaching 17 days maximum respite stay over a 15-month period from November 2021. This respite I could trust enabled me to continue caring. After caring for mum alone for three years and 9 months mum moved into Westside for the last 9 months of her life in 2023, she was cared for kindly and with dignity, the nursing staff involved me at every step as her condition gradually progressed. She was with them to the end and the staff were always kind mindful and alert to her needs.

Reply from Stella Bernatek, Registered Manager at Westside Care Home

Thank you very much for your kind review. It was a pleasure to be able to provide care for your mum and we are so grateful for your lovely comments about our staff team - I will make sure your feedback is shared with them all.


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Review of

Hill House Care Home

from D S (Daughter of Resident) published on 6 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were worried that Mum would find it difficult to move into a nursing home for palliative care, but we needn't have been. The staff and manager of Hill House were very caring and considerate. The time they all took to make Mum feel comfortable and the friendly support they provided was much appreciated.

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Awards / Recognitions (6)

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Frequently Asked Questions about Carey Care

How many Care Homes does Carey Care own?

Carey Care own 2 Care Homes.

Which Carey Care Care Homes have the highest review score?

Hill House Care Home & Westside Care Home have the highest review score.
Carey Care in London

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