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Care Home Owned by MNS Care plc / Angel Care in London

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by MNS Care plc / Angel Care in London

Only the locations & reviews in London for MNS Care plc / Angel Care are showing below.

View the details of all 8 locations (with 344 reviews) owned by MNS Care plc / Angel Care

MNS Care plc / Angel Care Locations in London (1)

 

1 Care Home owned by MNS Care plc / Angel Care in London

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Sairam Villa Care Home

116 Headstone Drive, Harrow HA1 4UH 

9.8 50 reviews
"I can not thank all the staff enough! They work tirelessly to look after all the residents providing a very high standard of care. They…"   Read all 50 reviews
Location Type Care Home

Sai Ram Villa care home cares for predominantly, but not exclusively, older Asian people, particularly Indian. The home offers residential, nursing, mental health, dementia and palliative care for up to 46 residents. Located in Harrow, London, the… Read more about Sairam Villa Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 46 Rooms from £1,700 / week

MNS Care plc / Angel Care Reviews in London (50)

9.8
MNS Care plc / Angel Care has a Group Review Score of 9.8 (9.762) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MNS Care plc / Angel Care must have a Review Score.

Overall Experience

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Review of

Sairam Villa Care Home

from D S (Daughter of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been happy in the time she has been here. She has been given good care and attention from the polite staff. Her special diet is looked after . Communication is easy as most of the staff are compliant with her language which is very helpful.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you for this kind review of our lovely care home.


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Review of

Sairam Villa Care Home

from Sapna M (Daughter-in-law of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not thank all the staff enough! They work tirelessly to look after all the residents providing a very high standard of care. They communicate with all the relatives on regular basis to make sure nothing is missed in providing their care. They keep all the residents well entertained with all the
activities planned. Their diet is well looked after. All the staff are so caring and compassionate with the residents. My dear mother in law is really thriving at the age of 91 years in their care. Highly recommend this place!

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

This review has brought a smile to my face, thank you. I will make sure the team are thanked.


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Review of

Sairam Villa Care Home

from R G (Son of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities are spotless. Staff treat my mother with dignity and care and go above and beyond and has a family feel. They answer all my questions and always willing to help. There's an excellent cultural fix as they provides Indian vegetarian food, celebrates Hindu festivals and religious occasions.
The outstanding activities and trips are wonderfully organised. This keeps my mother engaged and active. These give the much enjoyment and happiness and are captured on photos. Overall excellent staff and environment.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you for taking the time to review our lovely care home, I will pass your kind words onto the team at Sairam Villa.


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Review of

Sairam Villa Care Home

from S O (Son of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has a very welcoming atmosphere and the staff are helpful. The staff were able to meet my mother's individual needs as well. Most importantly, staff can speak in Gujarati so mum feels comfortable.
Mum enjoys home style type of food without onions and garlic that she is used to.
Mum
looks forward to all the activities which keep her busy- bhajans, outings, prayers and gentle exercises.
I really appreciate the availability of a nurse to meet the health needs of mum. She is settled well in the home.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you for your wonderful recommendation of our specialist care home, I will pass your kind words onto the team.


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Review of

Sairam Villa Care Home

from M S (Son of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It's been 2 months since we admitted our beloved mum to Sairam Home. It was a decision that we made with a heavy heart.
However, I can say that by admitting our mum at Sairam Home we feel that we have made the right decision.
It's very difficult for me to comment on how my mum feels as she has dementia.
As for our family, we are quite happy with the facilities at Sairam Care Home. We find the staff very supportive. The care home looks great and very welcoming.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

We do appreciate that the decision is a hard one to make, and we are pleased your Mum has settled well. Thank you for recommending Sairam Villa.


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Review of

Sairam Villa Care Home

from Vihar S (Grandson of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is a friendly and professional establishment. We had to make a decision quickly to take my grandmother there. Lucky for us, there was a space for her within the week of us visiting prior to making the decision.
She was unsettled at first but the care staff at the home made her comfortable.
She thinks that all the care staff are her daughters or sisters which is nice.
The food to which we have been told when we as a family go and visit her is nice. We get regular updates from the care home and also phone calls. Some of the care home staff are very friendly and also they can sit down with you and have a chat about what the next plan of action is to take.
Overall, We would recommend it as we have been given a lot of good reviews about this care home.
Keep up all the good work.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you for your review, I will make sure that the team are thanked for their care and support.


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Review of

Sairam Villa Care Home

from D V (Son of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to extend a sincere and heartfelt thanks to the absolutely amazing care home nurses and the entire team for the thoughtful, kind, and authentic care that was administered in the most humane, loving, caring, respectful, and professional manner.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you for your kind review of our lovely care home.


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Review of

Sairam Villa Care Home

from Mitulkumar B (Son of Resident) published on 20 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A very professional outfit, Run very effectively by the Centre manager and the team. Always friendly and willing to help residents and family to make sure the residence is always comfortable.
Lots of activities for the residents and family members. Regular updates on activities and outings for the
family members.
Staff are always happy, and welcoming and go out of the way to be helpful.
Well done everyone. Keep up the good work.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

What a lovely review! Thank you for your kind words, I will make sure the team is thanked.


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Review of

Sairam Villa Care Home

from Anjna S (Daughter of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very friendly establishment. My mother is very happy to be here and feels she is respected by all the staff with whom she has daily contact. The food is just like 'home cooked' too. She feels she is settled now.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you for this lovely review, I will make sure the team are aware.


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Review of

Sairam Villa Care Home

from S P (Brother of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care received from the home for my sister.
She has been looked after with care and understanding. In the beginning she was given one to one for a period of time now the care has been reduced as necessary.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you for your kind review, I will make sure the team are thanked.


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Review of

Sairam Villa Care Home

from P B (Niece of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is there needs to be more training on moving/handling/position sitting on non-mobility patients and more observation for trained staff to assist with this patient in a specific situation.
I would stress more training before being allowed to go into this care.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

We put great importance on training and use a variety of different delivery methods, to suit different learning styles. Thank you for bringing this to our attention. I will review the effectiveness of the training that we provide and discuss this with the home directly.


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Review of

Sairam Villa Care Home

from J P (Friend of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, nice place, staff are very helpful, supported by good management. Good service. Good staff supported people. Good management. Nice food and Indian food is very tasty. Good atmosphere. Helpful staff.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you so much for your kind words about our lovely care home.


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Review of

Sairam Villa Care Home

from Paresh S (Brother of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The way the staff looked after my sister after a fall was exemplary. All staff showed so much compassion, especially after having to wait more than 3 hours for an ambulance.
The phone call received whilst she was in the hospital to ask how she was.
Also, all staff were genuinely asking about her.

Reply from Alex Keevans, PA to Operations Director at Sairam Villa Care Home

Thank you for taking the time to write such a kind review, I will pass your comments on to the staff.


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Review of

Sairam Villa Care Home

from R P (Son-in-law of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our overall experience with the care home is excellent, can't fault the home with overall service from viewing the home to the assessment process, and our thanks to the manager, for being helpful. Whenever we have questions he has been able to help. Also, I would like to mention the staff and the nurses,
as my mother-in-law was able to settle in the home and she gives credit to them from day 1 and also she mentions that she enjoys various activities. According to her, she likes the food and finally, the care home is always kept clean and tidy, which includes the rooms.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you so much for your kind words of recommendation, I will make sure the team at Sairam Villa are thanked.


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Review of

Sairam Villa Care Home

from P G (Brother of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff at Sairam are friendly and helpful. They treat and greet the residents with a big smile and always try to make the residents smile and laugh.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you for your lovely review of our wonderful care home.


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Review of

Sairam Villa Care Home

from Ashok G (Son of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a very happy resident at Sairam Villa from March 2020 to October 2023. The staff were all so very caring, respectful, warm and friendly that she began to consider Sairam as her home. The companionship she received improved her health and sense of well-being. I have the deepest respect
for the management and staff for the care they gave to my mother. I will be forever grateful to all of them.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you so much for your lovely review and for your recognition of the dedication of the whole team at Sairam Villa.


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Review of

Sairam Villa Care Home

from Kaushik S (Son of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was a resident from October 2019 till March 2024, when she sadly left us aged nearly 91 years. Throughout this period she was cared by Sairam with respect, dignity, and compassion. This was done by all the different staff from personal carers, ancillary staff, kitchen staff, team leaders,
registered nurses, activities coordinator, administrators, the visiting GP and the home manager. There were numerous aspects that made our mother's stay fulfilling, including participating in the variety of activities, festivals, celebrations, family visits, etc. The basic core services such as personal care, hygiene, food and nutrition, medication, health and wellness were provided really well. Staff showed genuine care. Thank you again for enabling our mother’s final years of her life to be comfortable, respectful, and peaceful.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you for taking the time to write this kind review, I will make sure the team at Sairam Villa are made aware of your thoughtful words.


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Review of

Sairam Villa Care Home

from D C (Mother of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided is excellent and my mother was taken care off in the best manner. The nurses took good care of my mother at all times. They made sure my mother was taken care of at all times. Excellent.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you for your kind review of our lovely care home, I will make sure that the team are aware of your kind words.


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Review of

Sairam Villa Care Home

from Jitu P (Son of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was a resident at Sairam Villa for almost four years. She was a strong person and demanding. The whole team of Sairam took great care and responded well to all her requirements. Sadly she passed away in December 2023 at the age of 109 years. We like to thank all the staff at Sairam Villa Care
Home for their dedication and commitment to looking after our mum.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thank you you for your lovely review, I will make sure the team are thanked at Sairam Villa, our condolences are extended to you and your family.


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Review of

Sairam Villa Care Home

from N W (Son of Resident) published on 3 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Sairam Villa for over 2 years and is in a happy place. The care home is well-equipped and the staff are very polite and attentive to my mother's needs. There are daily activities and the coordinator of these activities does a wonderful job in getting all the residents involved.
Overall, the experience has been excellent.

Reply from Zeta Zeta, Operations Director at Sairam Villa Care Home

Thankk you for your kind words regarding our lovely care home.


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