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Care Homes Owned by MNS Care plc / Angel Care in Suffolk

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by MNS Care plc / Angel Care in Suffolk

Only the locations & reviews in Suffolk for MNS Care plc / Angel Care are showing below.

View the details of all 8 locations (with 344 reviews) owned by MNS Care plc / Angel Care

MNS Care plc / Angel Care Locations in Suffolk (2)

 

2 Care Homes owned by MNS Care plc / Angel Care in Suffolk

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Cavell Manor Care Home

Bredfield Road, Woodbridge IP12 1JB 

10 43 reviews
"I cannot tell you how good it feels that I can go away on holiday knowing that dad is in good hands, no matter what he needs. The home is…"   Read all 43 reviews
Location Type Care Home

Set in the market town of Woodbridge, Cavell Manor Care Home offers a home from home experience with 55 rooms for residents, each with en-suite facilities and a TV point. Each room has modern décor, and residents are welcome to furnish their rooms if… Read more about Cavell Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 55 Rooms from £1,500 / week
Mabbs Hall Care Home

High Street, Mildenhall, Bury St Edmunds IP28 7EA 

9.5 39 reviews
"My sister had to go into care as a result of a broken hip. She has been shown so much love and support from the staff that we feel she…"   Read all 39 reviews
Location Type Care Home

Mabbs Hall care home delivers nursing and mental health care to up to 29 residents. Mabbs Hall is located in the small market town of Mildenhall, Surrey. It is a short drive into Cambridge and just a mile from Thetford Forest Park, a 47,000-acre… Read more about Mabbs Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 29 Rooms from £1,199 / week

MNS Care plc / Angel Care Reviews in Suffolk (82)

9.8
MNS Care plc / Angel Care has a Group Review Score of 9.8 (9.762) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MNS Care plc / Angel Care must have a Review Score.

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Review of

Mabbs Hall Care Home

from Janet M (Sister of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister had to go into care as a result of a broken hip.
She has been shown so much love and support from the staff that we feel she could not have found a better place to go before she dies.
Sadly that happened last evening and all the family have been shown so much love and support, we cannot
fault them. The staff supported her sons and family throughout.
Thank you so much. Cannot fail to recommend them if you are looking for care.

Reply from Zeta Zeta, Operations Director at Mabbs Hall Care Home

Our condolences to you and your family, we are so happy your sister enjoyed her stay with us. Thank you for leaving such a lovely review.


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Review of

Mabbs Hall Care Home

from S M (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With the chef leaving, there was a promotion within the kitchen and we now have a "chefette". I would like to say how much the food has improved. Previously, the food was very spicy and there was a lot of waste. Having eaten the food at both the Christmas party and Christmas Day dinner, I cannot praise
the the new chef enough.

Reply from Zeta Zeta, Operations Director at Mabbs Hall Care Home

Thank you for these kind words and the recommendation of our revised kitchen team. I wholeheartedly agree, this change has vastly improved the residents' food provision, making it more aligned to their preferences and tastes, I will make sure I pass this review on to the team.


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Review of

Mabbs Hall Care Home

from C P (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A big thank you to the manager and staff for the care they provided for my mum and the aftercare and support they offered after my mum passed.
The manager has been very supportive with procedural matters and the ladies looked after my mother with genuine care.

Reply from Zeta Zeta, Operations Director at Mabbs Hall Care Home

Thank you for taking the time to review Mabbs Hall, especially considering your recent loss, please accept my condolences. I will make sure that the team are thanked.


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Review of

Cavell Manor Care Home

from Jocelyn S (Daughter of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot tell you how good it feels that I can go away on holiday knowing that dad is in good hands, no matter what he needs. The home is an absolute delight to come into every time. It is homely and friendly and so lovely and clean.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

Thank you for your kind words of recognition. I will make sure the team are thanked.


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Review of

Cavell Manor Care Home

from Ruth C (Daughter of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family cannot fault Cavell Manor, the staff and environment are exceptional. Residents are cared for with amazing respect and compassion, and I felt that we were too when we visited. There is an inclusive varied range of planned activities which take place daily, and this is very much appreciated
to stimulate and encourage social interaction.
Thank you.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

Thank you for your kind review. I will make sure that the team are thanked.


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Review of

Cavell Manor Care Home

from R H (Son of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very sceptical about my mother going into a care home, but it was a game changer for her. The home is very clean, the staff are all very professional, and made the last 20 months of her life very comfortable.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

I am so glad that the move into Cavell Manor has been beneficial for your mother.


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Review of

Cavell Manor Care Home

from Jayne D (Daughter of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was part of a loving, caring family at Cavell Manor. The staff were extremely kind and hard working and gave professional nursing care when required. Residents are given every opportunity to suggest and engage in organised activities daily. Family members were always made welcome to visit and join
in activities at any time.

Reply from Zeta , Operations Director at Cavell Manor Care Home

Thank you for taking the time to write this lovely review.


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Review of

Cavell Manor Care Home

from Paul B (Stepson of Resident) published on 15 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my step mother's stay at Cavell Manor, we found the care home to be quite exemplary. First class service and attention at all times. Kind, friendly staff. Cinema, hair salon all on site. First class and five stars. Highly recommended.

Reply from Zeta Z, Operations Director at Cavell Manor Care Home

Thank you for your lovely words of recommendation.


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Review of

Cavell Manor Care Home

from Edna D (Sister of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough. The respect they have for the patients and each other is a joy to behold.

Reply from Alex Keevans, PA to Operations Director at Cavell Manor Care Home

Thank you for your kind words, the staff really appreciate being recognised for all the hard work they do.


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Review of

Mabbs Hall Care Home

from Chris E (Son of Resident) published on 17 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved in to Mabbs Hall as a permanent resident and I have found every single member of staff to be caring, helpful and happy. They are extremely informative and give excellent care to my mother. They have been very communicative whenever there has been a need and I would highly
recommend this small home.

Reply from Zeta Zeta, Operations Director at Mabbs Hall Care Home

Thank you very much for this review of Mabbs Hall and for your recommendation.


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Review of

Mabbs Hall Care Home

from C S (Son of Resident) published on 17 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care home staff are very friednly and caring.
Staff always around if you have any problems or worries.
Mum is always happy and cared for well at this home. Keep up the good caring as always.

Reply from Zeta Zeta, Operations Director at Mabbs Hall Care Home

Thank you for making the time to review Mabbs Hall, I will make sure that the team are thanked for their hard work.


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Review of

Cavell Manor Care Home

from Philip M (Brother of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Faultless

Reply from Zeta, Operations Director at Cavell Manor Care Home

Thank you for your review and accurately summing up Cavell Manor in one word.


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Review of

Cavell Manor Care Home

from C T (Husband of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is being cared for extremely well and with compassion.

Reply from Alex Keevans, PA to Operations Director at Cavell Manor Care Home

Thank you for your kind words, I'll will let the team know.


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Review of

Mabbs Hall Care Home

from F D (Husband of Resident) published on 2 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for all residents. Wonderful care staff who support residents and their relatives.

Reply from Zeta Zeta, Operations Director at Mabbs Hall Care Home

Thank you so much for these kind words, I will make sure that the team at Mabbs Hall are thanked.


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Review of

Cavell Manor Care Home

from J A (Wife of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When you walk into Cavell Manor there is a lovely friendly atmosphere. All the staff are so helpful and caring, nothing is too much trouble. My husband only spent a week there but I would not of wished him to spend his last week anywhere else.

Reply from Zeta Zeta, Operations Director at Cavell Manor Care Home

Thank you for your kind review, especially under the circumstances, our condolences are offered to you.


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Review of

Mabbs Hall Care Home

from D C (Daughter of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum entered Mabbs Hall under a 2-week respite as her dementia had deteriorated. She is now a permanent resident and as a family we could not be happier. Mabbs Hall is a friendly caring and approachable home. She is very well cared for and her needs are met to a high standard. The nursing team is
excellent, always friendly, and shows my Mum lots of kindness. The management is excellent and I can see improvements weekly. The communication is excellent. Overall very happy, and so is my Mum!

Reply from Sharron Evans, PA/Data protection at Mabbs Hall Care Home

Thank you so much for your review, we are so pleased your Mum has settled with us and is improving.


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Review of

Cavell Manor Care Home

from T T (Wife of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, clean, very friendly. The support they give to the family is lovely as well.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for reviewing Cavell Manor, we really appreciate your comments, and your rating!


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Review of

Mabbs Hall Care Home

from D F (Daughter-in-law of Resident) published on 11 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has now been here for 4 months now, and I must say what a difference I have noticed in my mother-in-law, and the actual place itself since the new manager has been here, and also the staff are so friendly and professional with the residents, and they also make a lovely cup of tea, it
has really put our minds at rest, and not so stressed now she is here, I would definitely recommend Mabbs Hall and give them 5 stars for everything.

Reply from Zeta Zeta, Operations Director at Mabbs Hall Care Home

Thank you very much for this kind review and for recognising the hard work and dedication of the team.


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Review of

Cavell Manor Care Home

from A S (Son of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cavell Manor Care Home was a welcoming building with a nice atmosphere. The staff were always friendly and had time to make you feel welcome. Mum's care was excellent, she entered the home from hospital for palliative care but in the time she was there, the care provided was so beneficial she was moved
from palliative to normal care. The nursing staff and all the care team were fabulous, they always had time to talk to Mum or the family and we were always kept fully informed of Mum's condition. Nothing was ever too much trouble and although Mum's never wanted to go into care, she loved being at Cavell and called it home.

Reply from Zeta, Operations Director at Cavell Manor Care Home

Thank you so much for this lovely review of our fantastic care home.


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Review of

Cavell Manor Care Home

from J P (Daughter of Resident) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Covell Manor since 30th November 2023. She has received the most wonderful kindness, patience, empathy and care from the day she arrived. Everyone of the staff has been outstanding in their role within the home. I am so grateful, not only for the care my mother has received
but also for the care I have received from the staff whilst going through a very difficult time. Thank you does not in the least show my deepest gratitude.

Reply from Sharron Evans, PA/Data protection at Cavell Manor Care Home

Thank you for such a lovely review. It is so good for our teams' morale when their work is recognised like this, it is also very informative for the families and friends who are searching for a care environment for their loved ones. We will pass your comments on to our teams.


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