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Care Homes Owned by Medicrest Ltd in London

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Medicrest Ltd in London

Only the locations & reviews in London for Medicrest Ltd are showing below.

View the details of all 4 locations (with 136 reviews) owned by Medicrest Ltd

Medicrest Ltd Locations in London (3)

 

3 Care Homes owned by Medicrest Ltd in London

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Acorn Lodge Care Home

14 Abbots Lane, Kenley CR8 5JH 

9.7 38 reviews
"Acorn Lodge. Looks after and cares for my cousin, so well, The carers are so caring and always have the time to discuss anything that needs…"   Read all 38 reviews
Location Type Care Home

Acorn Lodge is a thirty-six room care home that looks to respect the independence and dignity of residents throughout their time in care, while maintaining efficient services and sound healthcare practice. Staff's extensive caring expertise can also… Read more about Acorn Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Detention under Mental Health Act
  • Eating Disorders
  • Substance Misuse
  • 39 Rooms from £1,100 / week
Morven House

48 Uplands Road, Kenley CR8 5EF 

9.6 30 reviews
"The staff have always been very friendly and have greeted us with open arms. We are treated like one of the family. We have seen recently,…"   Read all 30 reviews
Location Type Care Home

Morven House offers a family atmosphere and a home from home friendly approach with all residents. The team are skilled in person centred care and create a comprehensive care plan for all residents, meaning they are well-trained and informed on the… Read more about Morven House

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 40 Rooms from £950 / week
Acorn House

63 Hayes Lane, Kenley CR8 5JR 

9.3 25 reviews
"My friend and his wife were the victims of very unfortunate circumstances and are now living at Acorn House, extremely happily. The staff…"   Read all 25 reviews
Location Type Care Home

Acorn House is one of three residential facilities from Medicrest Ltd, a service twinned with the nearby Acorn Lodge and dedicated to answering the care provision needs of up to twenty seven residents. The aim of the home's skilled care team is to… Read more about Acorn House

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 31 Rooms from £900 / week

Medicrest Ltd Reviews in London (93)

9.5
Medicrest Ltd has a Group Review Score of 9.5 (9.520) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Medicrest Ltd must have a Review Score.

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Review of

Acorn Lodge Care Home

from Loraine W (Cousin of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorn Lodge. Looks after and cares for my cousin, so well, The carers are so caring and always have the time to discuss anything that needs to be discussed whether it's health, or well being.
The home itself is kept clean at all times, maybe Just need to be a re-paint in the rooms, I do appreciate
this is difficult as residents are living in.
Over all I'm very happy with her care.

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Review of

Acorn Lodge Care Home

from V S (Granddaughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my grandmother's care home. Since my grandmother arrived here, she has been well looked after, always well fed and always clean. The staff have been amazing, always friendly and polite. I myself give the care home 10 out of 10.

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Review of

Acorn Lodge Care Home

from J S (Daughter of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing and treat Mum with care and respect.
Always happy in their work.
I feel at ease knowing Mum is being cared for every day.
Thank you again to all the staff.

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Review of

Acorn Lodge Care Home

from M S (Wife of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is well cared for. He is happy and settled. Carers make him feel at home and comfortable. We as a family are very content with the care he gets. Thanks to the personnel working in this care home.

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Review of

Acorn Lodge Care Home

from K A (Grandson of Resident) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Acorn Lodge are all pleasant, respectful, polite and very caring. My grandfather is in good hands and our minds are at peace knowing he is being properly looked after. The home is clean and the food (according to my grandfather) is extremely good. Thank you to all at Acorn Lodge and God
bless you all.

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Review of

Acorn Lodge Care Home

from Lucy C (Daughter of Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the kind staff who organised our mother's 90th birthday. We appreciate how nice and clean the visitor's room is now. Thank you for hosting us to have a lovely birthday tea party. Also for the great annual summer BBQ party. Thank you for looking after her so well.

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Review of

Acorn House

from M L (Son-in-law of Resident) published on 18 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When we first viewed the home in April 2024 our first impression was it was old. The furniture, well fare facilities are all small. The home was well-used but is in need of redecoration and refurbishment, modernising as everything looks 2nd hand. The home itself is secure, and access control is well
managed, making it safe so guests can't just walk off. All the staff are very attentive to everyone, showing lots of care for their needs. It's a very challenging home to work in. There is lots of visible maintenance just that needs fixing. The food is all good and fresh and smells great. The manager is very nice as are all the staff there.

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Review of

Acorn House

from C L (Friend of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend and his wife were the victims of very unfortunate circumstances and are now living at Acorn House, extremely happily.
The staff are wonderfully attentive. Thanks to all involved.

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Review of

Acorn Lodge Care Home

from L F (Son of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very happy and well cared for by friendly staff.
He enjoyed the annual barbeque, the delicious food and great entertainment.

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Review of

Acorn House

from C T (Daughter of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very happy and likes her bedroom. She loves the garden. The staff are nice and helpful. Mum says that she likes the care home. It would be helpful to know what activities Mum joins in with if any.

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Review of

Morven House

from Desmond O (Friend of Resident) published on 27 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have always been very friendly and have greeted us with open arms. We are treated like one of the family. We have seen recently, especially a vast improvement in our friend. The staff try to get her to interact as much as possible. We know that an entertainment lady used to come to the home
doing games such as Bingo etc. This would be a good idea to bring back. A big thank you to staff as they do a very difficult job and seem to do it with such ease. One other big positive is that the setting the home is in is idyllic and beautiful. We do not find any fault with this care home.

Reply from Delsy Ninan, office manager at Morven House

We are really grateful for your kind words of appreciation. We love your constant visits to Morven as it makes your friend and us very cheerful. Your positivity and support for our staff members really encourage us to keep up the good work.


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Review of

Acorn House

from Edward M (Husband of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of the friendly, dedicated care staff and management of Acorn House. My wife is cared for with love, compassion and dignity by all. Nothing is too much trouble. Recent improvements to the fabric of the building although of secondary importance to the care given are a great
improvement and much appreciated.

Reply from Mathu Pradees, Manager at Acorn House

Thank you for the feedback, it means a lot to us. We are extremely happy to read your words of encouragement and motivation. It is a pleasure to look after your loved ones.


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Review of

Acorn Lodge Care Home

from M B (Daughter of Resident) published on 8 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Acorn Lodge for 4 years and is being well looked after. The staff are kind and look after Mum well.
When I visit the residential home Mum is always pleased to see me. The staff always tell me if Mum is unwell.
It would be nice if families could visit in the lounge instead of in the
bedrooms.

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Review of

Acorn Lodge Care Home

from Angela E (Daughter of Resident) published on 3 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Acorn Lodge for around 4 months now and I couldn't be any more pleased with the care she has received. The staff are friendly and extremely patient/considerate of my mum's needs. She is always clean and well-presented, she is eating well and seems so much happier now. There are lots
of activities for the residents and regular on-site visits from dentists/hairdressers. The management is very responsive to any queries and it's clear they care for the residents. Thank you!

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Review of

Acorn Lodge Care Home

from J W (Resident) published on 11 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arrived at Acorn Lodge on 12th January 2024 - the managerial staff warmly welcomed me (and my niece who accompanied me to see me safely settled in at Acorn Lodge) with sandwiches and cups of tea for both of us which was very appreciated. We were seated in two comfortable chairs to relax whilst we had
a chance to take in where we had come. I was shown my room which was delightful and very soon discovered Acorn Lodge had an excellent staff to keep our spirits satisfied. The carers have long days and nights to attend to the residents who need them but deal with this. A lovely service is offered and this too is appreciated.

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Review of

Acorn House

from Angela Y (Friend of Resident) published on 21 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring and treat them with respect.

Reply from Mathu Pradees, Manager at Acorn House

Thank you so much for taking the time to let us know how you feel. We truly appreciate your kind words and it reinforces our team's commitment to providing exceptional care and support to your loved ones.
Kind regards.


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Review of

Morven House

from Jayne T (Sister of Resident) published on 20 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has only been at Morven House for 3 weeks but I am highly impressed by the care she is receiving. When viewing care homes, Morven House was by far the best one we saw.
The staff, at all levels, are incredibly friendly and helpful in all matters. My sister seems really comfortable and happy
at Morven House and I can see a really positive change in her since she’s been there. She is settling in well and it feels like she’s been there much longer than 3 weeks as it feels like home. I’m so happy my sister is there.

Reply from Delsy Ninan, Business Support Manager at Morven House

Thank you very much, we are over the moon to hear that you are happy. Your sister is a pleasure to look after. We hope to see more of you often.
Kind regards.


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Review of

Acorn Lodge Care Home

from L H (Son of Resident) published on 1 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my experience with staff members I can only say good things, they treat my father very well. His room is always tidy and clean. He is always well-presented in clean clothes and freshly showered. They treat him with the utmost respect and always have a good laugh and joke with him.

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Review of

Acorn Lodge Care Home

from K A (Granddaughter of Resident) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Acorn Lodge are very welcoming and consider the residents as their own. They treat the residents with the utmost respect and care. They are very attentive to the resident's needs. Acorn Lodge is maintained and cleanliness is to a high standard. Staff have made all efforts to make Acorn
Losge feel like an actual home to which residents are more than comforted as opposed to feeling clinical. Thank you for all the efforts put into caring for my grandfather.

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Review of

Morven House

from R S (Daughter of Resident) published on 18 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Morven House for well over a year now. I am happy that Mum is looked after well and that her needs are met. I genuinely feel that the staff care about her and her wellbeing. Morven House is kept clean and Mum's room is always tidy and has a fresh feel about it.
The care home has started
to feel much more homely with pictures and photos around the place. The summer and Christmas parties are a lovely way for families to get together.

Reply from Delsy Ninan, Business Support Manager at Morven House

Thank you so much for taking the time to let us know how you feel. We truly appreciate your kind words, and it reinforces our team's commitment to providing exceptional care and support to your loved ones.
Kind regards.


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Medicrest Ltd in London Medicrest Ltd in West Sussex

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