Care Homes Owned by Minster Care Group

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Group
Minster Care Group have an impressive care home sector presence in the Midlands and the North of England, with homes also in Wales and Cornwall, experienced in the challenges of care accommodations large and small and carried out in a manner that suit the wishes and lifestyles of service users.

All clients benefit from personalised services and a care home provider that understands the need to maintain a qualified team of professionals, as well as maintaining strong community links and keeping up with the ever-changing face of the care sector.

Minster Care Group Locations (56)

 

56 Care Homes owned by Minster Care Group

Sort by:
Littleport Grange Residential Home

Grange Lane, Littleport, Ely CB6 1HW 

9.9 36 reviews
"My mother has been a resident at the home for a couple of years. When she first settled in she was able bodied and we felt she was living…"   Read all 36 reviews
Location Type Care Home

Littleport Grange Residential Home, a period residence with many of its original Victorian features, is situated in scenic surroundings and is currently being refurbished to make the most modern care capabilities at the same time as offering more homely… Read more about Littleport Grange Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 80 Rooms from £1,400 / week
Grenville Court

Horsbeck Way, Horsford, Norwich NR10 3BB 

9.9 38 reviews
"We found that all the staff at Grenville Court Care Home were supportive, caring and loving towards my mother in her time of need. We…"   Read all 38 reviews
Location Type Care Home

Grenville Court provides a service that is personalised to each resident's needs and preference, making the most of a versatile interior and pleasing surroundings. A qualified team are experienced in the task of dementia care, in pursuit of which… Read more about Grenville Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 64 Rooms from £1,000 / week
Amberley House Nursing Home

The Crescent, Truro TR1 3ES 

9.9 29 reviews
"My Aunt resided in Amberley House for well over 5 years during which time she received exemplary care and support from a very well-trained…"   Read all 29 reviews
Location Type Care Home

Amberley House Nursing Home is licenced to care for thirty persons with nursing needs, and it offers an ideal residential setting for expert care as well as a varied daily schedule. The Amberley property is convenient to bus services and a road across… Read more about Amberley House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 30 Rooms from £1,100 / week
The Cedars

Brookfield Drive, Holmes Chapel, Crewe CW4 7DT 

9.9 42 reviews
"Excellent services with all the staff Mum was happy there up till the end. Thes staff looked havter mum for 3 year's. I would like to…"   Read all 42 reviews
Location Type Care Home

The Cedars has been purpose-designed to offer a homely setting, with a pleasant social atmosphere for older people with care needs. The home is very much a part of village life, with many residents from the immediate vicinity. Friends and family regularly… Read more about The Cedars

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 27 Rooms from £900 / week
Carnbroe Care Centre

40 Paddock Street, Coatbridge ML5 4PG 

9.9 28 reviews
"My gran was admitted into the Rannoch Unit within Carnbroe Care Home around 10 months now. I visit near enough every day and can honestly…"   Read all 28 reviews
Location Type Care Home

Carnbroe Care Home is pleasantly located in the community of Coatbridge, in North Lanarkshire, where it offers a comfortable residential and nursing care service, including for people with dementia. The service tailors its care, its mealtimes and… Read more about Carnbroe Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 74 Rooms from £1,313 / week
Thorley House

Hazelmere Gardens, Hindley, Wigan WN2 3QD 

9.9 34 reviews
"I cannot praise Thorley House Residential Care Home enough for the exceptional level of care and attention my mum and dad have received…"   Read all 34 reviews
Location Type Care Home

Thorley House is a vibrant home approximately one mile from Hindley town centre. The home has a dedicated care team and a well thought-out programme of daily activities, designed to reflect residents’ interests and wishes. Thorley is part of the… Read more about Thorley House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 40 Rooms from £850 / week
Gleavewood

Farm Road, Weaverham, Northwich CW8 3NT 

9.9 58 reviews
"Following a fall that hospitalised my Dad, he was eventually moved to Gleavewood for respite care. He has been in Gleavewood for almost 6…"   Read all 58 reviews
Location Type Care Home

Gleavewood is an attractive, residential home situated in Northwich. It has a qualified and caring staff team who work hard to support the well-being of residents in a warm and friendly environment. Quality of life is promoted through a wide choice… Read more about Gleavewood

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 32 Rooms from £1,000 / week
Westy Hall

Marsden Avenue, Latchford, Warrington WA4 1UB 

9.8 49 reviews
"My wife has been in Westy Hall since 21st May 2018 when her degree of Alzheimer's and arthritis made it impossible for her to be adequately…"   Read all 49 reviews
Location Type Care Home

Westy Hall is a purpose-built residential care home approximately two miles from the centre of Warrington town centre and one mile from Latchford village. The home also provides Residential dementia care alongside residential care, all staff receive… Read more about Westy Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 42 Rooms from £981 / week
Waterside Care Centre

Leigh Sinton, Malvern WR13 5EQ 

9.8 40 reviews
"My husband was cared for two months, he was so well looked after with such kindness and dignity. he always looked smart and well shaved his…"   Read all 40 reviews
Location Type Care Home

Waterside Care Centre specialises in care for advanced dementia, while also being fully equipped to provide a sensitive and professional palliative care service. Carers are highly-trained and look to respect residents and their loved ones throughout… Read more about Waterside Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 47 Rooms from £1,000 / week
Hourigan House

Myrtle Avenue, Leigh WN7 5QU 

9.8 30 reviews
"Hourigan House is a very warm, welcoming, clean provider to all it's service users. The staff are friendly and dedicated to providing first…"   Read all 30 reviews
Location Type Care Home

Hourigan House is located in a residential part of Leigh, offering 24 hour support in a friendly care setting. Residents are encouraged to maintain an active lifestyle and there is a wide range of activities and entertainment on offer, which is carefully… Read more about Hourigan House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 40 Rooms from £950 / week
Broadgate Nursing Home

108/114 Broadgate, Beeston, Nottingham NG9 2GG 

9.8 45 reviews
"My wife came to Broadgate Nursing Home in August 2024. Her care has been excellent and she is well looked after by a dedicated and caring…"   Read all 45 reviews
Location Type Care Home

Broadgate Nursing Home is skilled in a wide range of nursing and care requirements, located in scenic surroundings and a centre of excellence for dementia care. The home has recently been refurbished to incorporate modern and innovative techniques,… Read more about Broadgate Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 40 Rooms from £1,000 / week
New Milton House

Station Road, Alsager, Stoke-on-Trent ST7 2PB 

9.8 46 reviews
"The care offered is of the highest quality. The staff are so welcoming and friendly and my ex wife is being very well looked after. She is…"   Read all 46 reviews
Location Type Care Home

New Milton House is a purpose-built home close to Alsager town centre, and includes a specialist household, innovatively designed to support the needs of older people with dementia. New Milton House is very much a part of the local community, and the… Read more about New Milton House

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 39 Rooms from £1,050 / week
Ingersley Court

Lowther Street, off Church Street, Bollington, Macclesfield SK10 5QA 

9.8 50 reviews
"From the first time I visited the care home I was made welcome by the manger who is a very genuine and warm and friendly person. She sets…"   Read all 50 reviews
Location Type Care Home

Ingersley Court is a skilled care home based in Bollington and enjoys a peaceful location and excellent reputation in the local community. Residents enjoy fabulous views from the home's 32 spacious rooms, and there is a varied and stimulating activities… Read more about Ingersley Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 46 Rooms from £1,100 / week
Westhaven Nursing & Residential Home

10 Lighthouse Road, Hoylake, Wirral CH47 2EB 

9.8 111 reviews
"My sister moved from another setting to Westhaven in March 2024. I wish she had moved sooner. Although her needs were complex, they always…"   Read all 111 reviews
Location Type Care Home

Westhaven Nursing & Residential Home provides personal care solutions for a wide range of needs, employing staff who are skilled in both mental and physical care. The provider is known for giving many individuals the chance to live a healthies and… Read more about Westhaven Nursing & Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 52 Rooms from £1,204 / week
Cheaney Court Care Home

Harrington Road, Desborough, Kettering NN14 2NH 

9.8 106 reviews
"Everyone very kind, helpful, answered all question as best as they could. Just all round a great place. Clean, no smells, good food.…"   Read all 106 reviews
Location Type Care Home

Cheaney Court Care Home specialises in dementia care, having been purpose-built to enable a comfortable and relaxing lifestyle, as well as being an ideal environment in which care workers can achieve best standards. Residents can choose from numerous… Read more about Cheaney Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 65 Rooms from £1,000 / week
Golborne House

Derby Road, Golborne, Warrington WA3 3JL 

9.8 13 reviews
"Since my mum came to stay she has been so much happier than when she was living at home. I have been most impressed with the Staff who are…"   Read all 13 reviews
Location Type Care Home

Golborne House is a fabulous and spacious home in the heart of Golborne. Residents are able to maintain strong links with community life, maintaining as much personal independence as possible, while enjoying the peace of mind that comes from being in… Read more about Golborne House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 45 Rooms from £950 / week
Loxley Hall Nursing and Residential Home

Lower Robin Hood Lane, Helsby, Frodsham WA6 0BW 

9.7 23 reviews
"My mum was suffering with dementia and only spent one week at Loxley Hall for end of life care. We could not have wished for a more caring…"   Read all 23 reviews
Location Type Care Home

Loxley Hall is a Cheshire care home that has 40 rooms available for elderly residents looking for a full-time care environment in which to enjoy their retirement. The home welcomes people with physical frailties and disabilities, having good wheelchair… Read more about Loxley Hall Nursing and Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 40 Rooms from £1,000 / week
Mowbray Nursing Home

Mowbray Nursing Home, 9 Victoria Road, Malvern WR14 2TF 

9.7 19 reviews
"The staff were compassionate caring and professional throughout making an emotional and sensitive end to my mother's stay as comfortable…"   Read all 19 reviews
Location Type Care Home

Mowbray Nursing Home is located in scenic views of the Malvern Hills, where residents enjoy en-suite bedrooms in a wheelchair-friendly residence. The home has recently undergone a total refurbishment, making the most of care modernisations and homely… Read more about Mowbray Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 39 Rooms from £850 / week
The Laurels

Walnut Drive, Winsford CW7 3HH 

9.7 39 reviews
"In the time my mum was at The Laurels, I felt very comfortable at the care my mum received. Staff always smiling and couldn't do enough…"   Read all 39 reviews
Location Type Care Home

The Laurels is a purpose-built home enjoying an excellent reputation in the local area. As well as residential and short stay care, it offers day care facilities and two specialist households for people with dementia, located within dedicated wings of… Read more about The Laurels

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 40 Rooms from £1,000 / week
Ancliffe

Warrington Road, Goose Green, Wigan WN3 6QA 

9.7 21 reviews
"My dad has been in Ancliffe for 2 and half years. The staff have cared for him with dignity and respect. My dad has always felt safe and…"   Read all 21 reviews
Location Type Care Home

Ancliffe is located in close proximity to Wigan town centre, with good travel routes nearby, allowing its residents a flexible lifestyle and great deal of personal choice, whilst having access to full-time care in a skilled and thorough care setting. A… Read more about Ancliffe

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 40 Rooms from £1,152 / week
Astbury Lodge

Randle Meadow, Hope Farm Estate, Great Sutton, Ellesmere Port CH66 2LB 

9.7 34 reviews
"My relative is always treated with dignity and respect. Staff are welcoming and have taken time to get to know her. She has been provided…"   Read all 34 reviews
Location Type Care Home

Astbury Lodge is situated within spacious grounds, a mile away from Ellesmere Port town centre. It caters for 41 residents and has two specialist ten bed households, The Meadows and The Poppies, which provide care for people with dementia. All areas… Read more about Astbury Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 41 Rooms from £1,050 / week
Florence Grogan House

Shelley Road, Blacon, Chester CH1 5XA 

9.7 30 reviews
"When I walk into Florence Grogan you feel at home. All the staff including management make me feel welcome. The home smells clean and all…"   Read all 30 reviews
Location Type Care Home

Florence Grogan House provides outstanding residential, respite and day care in a pleasant and friendly environment that looks to respect personal freedoms and dignity. The home includes a pioneering specialist dementia household, designed to maximise… Read more about Florence Grogan House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,050 / week
Rydal Care Home

Rydal Road, Darlington DL1 4BH 

9.7 32 reviews
"I was a resident in Rydal Care Home for 5 days recently. I found the home to be clean & tidy but most of all and the most important thing…"   Read all 32 reviews
Location Type Care Home

Rydal Care home, situated in Darlington, offers residential care as well as nursing care, respite care, palliative care and specialist care for those living with dementia. The home has a caring team of nurses and care workers willing to give residents… Read more about Rydal Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms from £950 / week
The Hawthorns

Hawthorn Street, Wilmslow SK9 5EJ 

9.7 38 reviews
"My mum was cared for and loved with great kindness by all members of the staff. When visiting all my mum's friends and relatives were…"   Read all 38 reviews
Location Type Care Home

The Hawthorns is a purpose-built residential care home, enjoying an excellent reputation and location in the heart of Wilmslow. The home is spacious and well maintained, with a number of pleasant indoor and outdoor spaces for residents to enjoy. 24… Read more about The Hawthorns

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 39 Rooms from £950 / week
Lakelands

Grizedale Drive, Higher Ince, Wigan WN2 2LX 

9.7 23 reviews
"I feel that my mum is well cared for and the care workers are friendly and helpful. When my mum broke her hip the care workers got her to…"   Read all 23 reviews
Location Type Care Home

Lakelands is a spacious, vibrant and well maintained home, with a well qualified and dedicated staff team led by experienced home manager, Margaret Bennett. It is situated in Higher Ince, approximately one mile from both Wigan and Hindley town centres.… Read more about Lakelands

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 40 Rooms from £950 / week
Croftwood

Halton Lodge, Whitchurch Way, Runcorn WA7 5YP 

9.6 36 reviews
"I have always shied away from placing my wife in a care home for a respite period and faced the issue with great trepidation. On my initial…"   Read all 36 reviews
Location Type Care Home

Croftwood is situated in Runcorn, where it looks after up to 41 elderly residents, with some room to extend its services to dementia sufferers and those with physical mobility issues. The facility is situated in a peaceful residential area, that places… Read more about Croftwood

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 47 Rooms from £900 / week
Ideal Home

Bicton Heath House, Knowsley Drive, Gains Park, Shrewsbury SY3 5DH 

9.6 12 reviews
"My sister transferred to Ideal Home in 2022 and we have been very happy with the care she has received.…"   Read all 12 reviews
Location Type Care Home

Ideal Home provides professional and personalised care for older people, as well as specialising in personalised care for EMI and specialist conditions like Alzheimer's and schizophrenia. The home has been purpose-built to combine a comfortable lifestyle… Read more about Ideal Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 50 Rooms from £850 / week
Turnpike Court

Middlewich Road, Elworth, Sandbach CW11 3EJ 

9.6 50 reviews
"I have nothing but praise for the staff at Turnpike Court. My mother lived there for the last two-and-a-half years of her life and was…"   Read all 50 reviews
Location Type Care Home

Turnpike Court is a very popular residential home and well thought of in the community. It has an excellent, qualified and dedicated team of staff. Turnpike is a purpose-built home which offers a well equipped, friendly environment, situated in the heart… Read more about Turnpike Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 53 Rooms from £1,050 / week
Greenacres

Green Lane, Standish, Wigan WN6 0TS 

9.6 21 reviews
"Covid made a real mess of me physically and mentally. I was really lucky to end up here. And it's taken me three years to recover. I am…"   Read all 21 reviews
Location Type Care Home

Greenacres is a purpose-built home, on the outskirts of Standish town centre, set within well kept lawns. It is a friendly home offering a varied social calendar and a wide range of activities. It is staffed by an attentive and progressive care team.… Read more about Greenacres

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 40 Rooms from £1,000 / week
Red Hill

229 London Road, Red Hill, Worcester WR5 2JG 

9.6 88 reviews
"Home from home nothing too much trouble, staff show compassion and empathy, diet good amount of choices, no concerns at al in any aspects…"   Read all 88 reviews
Location Type Care Home

Red Hill Court Care Home is a seventy capacity Worcester facility that offers personalised elderly care packages, including for many with a challenging form of dementia. A spacious environment with good wheelchair access means the care home is excellent… Read more about Red Hill

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 90 Rooms from £1,000 / week

Minster Care Group Reviews (1932)

9.5
Minster Care Group has a Group Review Score of 9.5 (9.498) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

Overall Experience

  • 17
  • 3
  • 0
  • 0
  • 0

Date Published

1932
223
380
817
1115
Review of

Cheaney Court Care Home

from J N (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Nursing staff were attentive to mums changing health needs. The staff were willing to discuss mums needs with me. Listened to my views and concerns.
A good range of activities for residents to join in with.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your review. I will share this with my team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Grays Court

from Marion F (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been here a year now. She arrived in a poor state from the Hospital, she now has no bed sores, due to the excellent care given. She is content here and the staff are very attentive, Grays Court is very forthcoming with information and has an open door policy. Communication is good in all
aspects.

Reply from Pauline Kelly, Manager at Grays Court

We thank you for your kind words, we appreciate all feedback so we can improve on our service we thank you for your time to complete a review for Grays Court as we are pleased to be able to care for your loved one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Karam Court Care Home

from M A (Sister of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident of Karam Care Home for over 4 years. In that time I have observed first hand the level of care and attention that she has received from the entire team. The staff are excellent and have provided faultless care. They are very friendly and approachable and have always willingly
assisted with any queries on concerns I have had regarding my sisters health. The management team lead extremely well and have assisted me every step of the way in navigating through paperwork and care plans. The care home is very homely and kept to the highest level of cleanliness. I have always felt my sister is being looked after well in the best possible hands. For all you do - and the kind thoughtful way you do it - thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Craigend Gardens Care Unit

from Patricia M (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into craigend gardens
Her admission was really smooth the staff are amazing with her and nothing is a bother
My mum says she is very happy and feels safe in craigend gardens
I don't have any concerns they are amazing we were even allowed to paint her room
Although the
the handy man done this for us thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Elms

from D H (Son of Resident) published on 4 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Staff at the home were extremely welcoming and friendly, making my dad settle quickly. Nothing is too much trouble for them and they were responsive to his needs. They made a fuss of him on his birthday too.

Reply from Nichola Brennan, Registered Manager at The Elms

Thank you for your kind review. It means a lot, your dad was a joy to care for, and glad he enjoyed his Birthday celebrations


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Littleport Grange Residential Home

from Amanda N (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the home for a couple of years. When she first settled in she was able bodied and we felt she was living her best life, joining in with all the activities and outings. As her health has declined so as her interest and her ability to participate. However, the staff continue
to encourage and support her to engage whenever possible, to provide her with varied experiences.
I have always been able to come and go as I please which gives me great confidence in the care she receives. Communication is great and many times I have dropped in and had chats with (and tissues from) the manager. I feel the whole team have not only been looking after my mother, but have held my hand through every stage of the dementia she suffers from. I cannot thank them enough.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your kind words. I am always armed with tissues and am ready to listen and support, as are we all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Hill

from Lesley L (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Home from home nothing too much trouble, staff show compassion and empathy, diet good amount of choices, no concerns at al in any aspects how the home is run

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your feed back , we will share the comments to the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Hill

from Laura S (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum was on EOL care and it was dealt with sensitively and really well. I have no objections to the standard of care my mum received up until her death 03/25

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your feedback, we appreciate your comments and will share them with the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

New Milton House

from R S (Power of Attorney of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The care offered is of the highest quality. The staff are so welcoming and friendly and my ex wife is being very well looked after. She is in a very lovely and loving environment. I was always sure this would be right place for her as both my parents were in there, some years back and the care is just
as good as it was then. My only observation/concern is that there could be some improvement in the fabric of some of the building, new UPVC windows to replace the old metal frames I believe are the only improvement necessary.

Reply from Charlotte Malpas, Home Manager at New Milton House

Thank you so much for your lovely review. We are so pleased your ex wife is having a positive experience. Thank you for bringing forward your suggestion, we are currently in the process of gaining quotes to replace the windows within the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Cheaney Court Care Home

from Jimmie P (Brother-in-law of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Everyone very kind, helpful, answered all question as best as they could. Just all round a great place. Clean, no smells, good food. Nothing but nice things to say.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your review, I will share your comments with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Freeland House

from C E (Sister of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Freeland House is a wonderful care home with lots of activities to keep residents entertained and busy. The staff are always welcoming and smiling.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Turnpike Court

from Mark G (Son of Resident) published on 1 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff at Turnpike Court. My mother lived there for the last two-and-a-half years of her life and was treated with nothing but dignity and respect. Her individual needs regarding her dietary requirements and her desire to spend periods of time in her own room were met
to her satisfaction. She formed good relationships with the staff and although her dementia meant that sometimes her behaviour could be difficult, this never affected the compassionate and understanding care that she received. Thank you.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for the lovely feedback. Your mum was a pleasure to care for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Falcon House

from D W (Mother of Resident) published on 1 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Falcon House for nearly 2 years now. He is quite settled there and appears to be happy in spite of his advancing Alzheimer's. The home is warm and friendly, clean and welcoming and the food is excellent. Fun activities are arranged, for example, therapy dogs, singing, quizzes, exercises
and locally based outings plus seasonal events. Even more important is that all the staff are wonderful whatever their role. They are hardworking, friendly, professional and inclusive but most of all they care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Elm House

from S H (Grandson of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My nan has been at Elm House for just over a year now and the treatment from all member of staff has been excellent, really top quality. They are extremely friendly and have made my very precious nan feel at home, relaxed and well looked after.

Reply from Stacey Lloyd, Manager at Elm House

Thank you so very much for your feedback and thank you for you continued support. It is a pleasure looking after your Nan.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

New Milton House

from Jackie H (Daughter of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been at New Milton House for five months. Am delighted with high level of care she receives. She has settled well which is largely down to the lovely staff, who always have a smile on their faces.
Her health wasn't the best when she entered but her care has been excellent and she is back to
top form.
I feel the interaction she gets with being amongst people has greatly benefited her as she is a very sociable person.
The standards of cleanliness around the home cannot be faulted.
Feel lucky to have found such a place for my mum as it takes a lot of worry from me.

Reply from Charlotte Malpas, Home Manager at New Milton House

Thank you so much for your review. Mum is a pleasure to care for and we thoroughly enjoy her company with us


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Hill

from Julie F (Daughter of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad has been encouraged to engage in different activities and experiences, although mostly he likes to stay in his room. The staff are well mannered, very respectful and kind, being aware of all of his needs. The management have a wonderful inclusive policy to involve relatives and friends in regular
sessions to discuss, support and ideas. Red Hill is a complete contrast to where mum resided and they constantly put us siblings at ease, are flexible and friendly. They showed real care towards Dad, which is invaluable.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your feedback we appreciate it and will share this with the team who supports your dad - thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Cheaney Court Care Home

from S B (Daughter of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff and management always helpful, happy and polite. What strikes is that staff seem happy. My mother's care has been exemplay, despite lots of medical intervention and she is very happy with this herself. I would highly recommend.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for such a great review, I will share this with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

New Milton House

from Ian W (Son of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff/carers to be excellent in their upbeat and caring attitude, they are constantly interacting with the guests making their stay as easy and dare I say as much fun as is possible. The communication re my father's condition, ongoing changes in his health and knowledge of his health/progress
to be excellent. I cannot praise all them enough.

Reply from Charlotte Malpas, Home Manager at New Milton House

Thank you so much for your glowing 5 star review of New Milton House. We are all so happy that you are pleased with your fathers care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westy Hall

from M S (Son of Resident) published on 28 March 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff & manager have worked with us really well to settle my mum into this care home. They are always friendly & helpful - nothing too much trouble.
Her room was painted before arrival & they have purchased new curtains too!
The only slight issue is that Mum is struggling to get on with the food.
However the chef has helped to offer an alternative.

Reply from Katya Lyon, Home Manager at Westy Hall

Thank you for your kind words, its comforting to know Mum has settled well with us at Westy, All the teams aims at Westy is to try and ensure everyone is treated with kindness, Dignity and respect and that they feel comfortable with their surroundings and able to voice their choices and opinions. As always if something isn't right we operate an open door policy at all times and will always endeavour to put things right for each resident and their families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Hill

from T C (Niece of Resident) published on 27 March 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff on Saffire were so caring and looked after my aunt beautifully, during the two years she was at Redhill.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your Review, we will share this with the staff on sapphire who will appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Frequently Asked Questions about Minster Care Group

How many Care Homes does Minster Care Group own?

Minster Care Group own 56 Care Homes.

Which Minster Care Group Care Homes have the highest review score?

Littleport Grange Residential Home, Grenville Court & Amberley House Nursing Home have the highest review score.