Care Homes Owned by Minster Care Group

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Group
Minster Care Group have an impressive care home sector presence in the Midlands and the North of England, with homes also in Wales and Cornwall, experienced in the challenges of care accommodations large and small and carried out in a manner that suit the wishes and lifestyles of service users.

All clients benefit from personalised services and a care home provider that understands the need to maintain a qualified team of professionals, as well as maintaining strong community links and keeping up with the ever-changing face of the care sector.

Minster Care Group Locations (56)

 

56 Care Homes owned by Minster Care Group

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Littleport Grange Residential Home

Grange Lane, Littleport, Ely CB6 1HW 

9.9 35 reviews
"Set in lovely grounds with a wheelchair-accessible path around the large lawn. The Grange has a friendly homely atmosphere for both…"   Read all 35 reviews
Location Type Care Home

Littleport Grange Residential Home, a period residence with many of its original Victorian features, is situated in scenic surroundings and is currently being refurbished to make the most modern care capabilities at the same time as offering more homely… Read more about Littleport Grange Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 80 Rooms from £1,400 / week
Grenville Court

Horsbeck Way, Horsford, Norwich NR10 3BB 

9.9 38 reviews
"We found that all the staff at Grenville Court Care Home were supportive, caring and loving towards my mother in her time of need. We…"   Read all 38 reviews
Location Type Care Home

Grenville Court provides a service that is personalised to each resident's needs and preference, making the most of a versatile interior and pleasing surroundings. A qualified team are experienced in the task of dementia care, in pursuit of which… Read more about Grenville Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 64 Rooms from £1,000 / week
The Cedars

Brookfield Drive, Holmes Chapel, Crewe CW4 7DT 

9.9 42 reviews
"My father moved a few months ago to The Cedars and we have been very impressed with the quality of care shown to him. The home is very…"   Read all 42 reviews
Location Type Care Home

The Cedars has been purpose-designed to offer a homely setting, with a pleasant social atmosphere for older people with care needs. The home is very much a part of village life, with many residents from the immediate vicinity. Friends and family regularly… Read more about The Cedars

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 27 Rooms from £900 / week
Amberley House Nursing Home

The Crescent, Truro TR1 3ES 

9.9 29 reviews
"My Aunt resided in Amberley House for well over 5 years during which time she received exemplary care and support from a very well-trained…"   Read all 29 reviews
Location Type Care Home

Amberley House Nursing Home is licenced to care for thirty persons with nursing needs, and it offers an ideal residential setting for expert care as well as a varied daily schedule. The Amberley property is convenient to bus services and a road across… Read more about Amberley House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 30 Rooms from £1,100 / week
Thorley House

Hazelmere Gardens, Hindley, Wigan WN2 3QD 

9.9 34 reviews
"I cannot praise Thorley House Residential Care Home enough for the exceptional level of care and attention my mum and dad have received…"   Read all 34 reviews
Location Type Care Home

Thorley House is a vibrant home approximately one mile from Hindley town centre. The home has a dedicated care team and a well thought-out programme of daily activities, designed to reflect residents’ interests and wishes. Thorley is part of the… Read more about Thorley House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 40 Rooms from £850 / week
Carnbroe Care Centre

40 Paddock Street, Coatbridge ML5 4PG 

9.9 28 reviews
"My gran was admitted into the Rannoch Unit within Carnbroe Care Home around 10 months now. I visit near enough every day and can honestly…"   Read all 28 reviews
Location Type Care Home

Carnbroe Care Home is pleasantly located in the community of Coatbridge, in North Lanarkshire, where it offers a comfortable residential and nursing care service, including for people with dementia. The service tailors its care, its mealtimes and… Read more about Carnbroe Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 74 Rooms from £1,313 / week
Westy Hall

Marsden Avenue, Latchford, Warrington WA4 1UB 

9.9 48 reviews
"My wife has been in Westy Hall since 21st May 2018 when her degree of Alzheimer's and arthritis made it impossible for her to be adequately…"   Read all 48 reviews
Location Type Care Home

Westy Hall is a purpose-built residential care home approximately two miles from the centre of Warrington town centre and one mile from Latchford village. The home also provides Residential dementia care alongside residential care, all staff receive… Read more about Westy Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 42 Rooms from £981 / week
Gleavewood

Farm Road, Weaverham, Northwich CW8 3NT 

9.9 56 reviews
"My Mother and I moved from the south coast just before Christmas. Mum has Dementia so the move was something I faced with trepidation. The…"   Read all 56 reviews
Location Type Care Home

Gleavewood is an attractive, residential home situated in Northwich. It has a qualified and caring staff team who work hard to support the well-being of residents in a warm and friendly environment. Quality of life is promoted through a wide choice… Read more about Gleavewood

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 32 Rooms from £1,000 / week
Waterside Care Centre

Leigh Sinton, Malvern WR13 5EQ 

9.8 40 reviews
"My husband was cared for two months, he was so well looked after with such kindness and dignity. he always looked smart and well shaved his…"   Read all 40 reviews
Location Type Care Home

Waterside Care Centre specialises in care for advanced dementia, while also being fully equipped to provide a sensitive and professional palliative care service. Carers are highly-trained and look to respect residents and their loved ones throughout… Read more about Waterside Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 47 Rooms from £1,000 / week
Hourigan House

Myrtle Avenue, Leigh WN7 5QU 

9.8 30 reviews
"Hourigan House is a very warm, welcoming, clean provider to all it's service users. The staff are friendly and dedicated to providing first…"   Read all 30 reviews
Location Type Care Home

Hourigan House is located in a residential part of Leigh, offering 24 hour support in a friendly care setting. Residents are encouraged to maintain an active lifestyle and there is a wide range of activities and entertainment on offer, which is carefully… Read more about Hourigan House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 40 Rooms from £950 / week
The Elms

Elm Drive, Crewe CW1 4EH 

9.8 27 reviews
"My mother-in-law had been a resident at The Elms for almost 2 years. We,as a family, cannot thank the staff enough for the care ,kindness…"   Read all 27 reviews
Location Type Care Home

The Elms is a purpose-built home in the Coppenhall area, approximately one mile from Crewe town centre. The home is staffed by a friendly team who promote a family atmosphere. Personal development and knowledge are also promoted, with the team achieving… Read more about The Elms

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 41 Rooms from £1,000 / week
Broadgate Nursing Home

108/114 Broadgate, Beeston, Nottingham NG9 2GG 

9.8 45 reviews
"My wife came to Broadgate Nursing Home in August 2024. Her care has been excellent and she is well looked after by a dedicated and caring…"   Read all 45 reviews
Location Type Care Home

Broadgate Nursing Home is skilled in a wide range of nursing and care requirements, located in scenic surroundings and a centre of excellence for dementia care. The home has recently been refurbished to incorporate modern and innovative techniques,… Read more about Broadgate Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 40 Rooms from £1,000 / week
Ingersley Court

Lowther Street, off Church Street, Bollington, Macclesfield SK10 5QA 

9.8 50 reviews
"From the first time I visited the care home I was made welcome by the manger who is a very genuine and warm and friendly person. She sets…"   Read all 50 reviews
Location Type Care Home

Ingersley Court is a skilled care home based in Bollington and enjoys a peaceful location and excellent reputation in the local community. Residents enjoy fabulous views from the home's 32 spacious rooms, and there is a varied and stimulating activities… Read more about Ingersley Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 46 Rooms from £1,100 / week
Westhaven Nursing & Residential Home

10 Lighthouse Road, Hoylake, Wirral CH47 2EB 

9.8 111 reviews
"My sister moved from another setting to Westhaven in March 2024. I wish she had moved sooner. Although her needs were complex, they always…"   Read all 111 reviews
Location Type Care Home

Westhaven Nursing & Residential Home provides personal care solutions for a wide range of needs, employing staff who are skilled in both mental and physical care. The provider is known for giving many individuals the chance to live a healthies and… Read more about Westhaven Nursing & Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 52 Rooms from £1,204 / week
Cheaney Court Care Home

Harrington Road, Desborough, Kettering NN14 2NH 

9.8 102 reviews
"My mother received excellent care and service firstly as a respite and in later years a resident. They showed great care and concern in the…"   Read all 102 reviews
Location Type Care Home

Cheaney Court Care Home specialises in dementia care, having been purpose-built to enable a comfortable and relaxing lifestyle, as well as being an ideal environment in which care workers can achieve best standards. Residents can choose from numerous… Read more about Cheaney Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 65 Rooms from £1,000 / week
New Milton House

Station Road, Alsager, Stoke-on-Trent ST7 2PB 

9.8 43 reviews
"My father who is 102 moved into New Milton House in February this year, and I couldn't be happier with the level of care Dad receives. Dad…"   Read all 43 reviews
Location Type Care Home

New Milton House is a purpose-built home close to Alsager town centre, and includes a specialist household, innovatively designed to support the needs of older people with dementia. New Milton House is very much a part of the local community, and the… Read more about New Milton House

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 39 Rooms from £1,050 / week
Golborne House

Derby Road, Golborne, Warrington WA3 3JL 

9.8 13 reviews
"Since my mum came to stay she has been so much happier than when she was living at home. I have been most impressed with the Staff who are…"   Read all 13 reviews
Location Type Care Home

Golborne House is a fabulous and spacious home in the heart of Golborne. Residents are able to maintain strong links with community life, maintaining as much personal independence as possible, while enjoying the peace of mind that comes from being in… Read more about Golborne House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 45 Rooms from £950 / week
The Laurels

Walnut Drive, Winsford CW7 3HH 

9.7 39 reviews
"In the time my mum was at The Laurels, I felt very comfortable at the care my mum received. Staff always smiling and couldn't do enough…"   Read all 39 reviews
Location Type Care Home

The Laurels is a purpose-built home enjoying an excellent reputation in the local area. As well as residential and short stay care, it offers day care facilities and two specialist households for people with dementia, located within dedicated wings of… Read more about The Laurels

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 40 Rooms from £1,000 / week
Loxley Hall Nursing and Residential Home

Lower Robin Hood Lane, Helsby, Frodsham WA6 0BW 

9.7 23 reviews
"My mum was suffering with dementia and only spent one week at Loxley Hall for end of life care. We could not have wished for a more caring…"   Read all 23 reviews
Location Type Care Home

Loxley Hall is a Cheshire care home that has 40 rooms available for elderly residents looking for a full-time care environment in which to enjoy their retirement. The home welcomes people with physical frailties and disabilities, having good wheelchair… Read more about Loxley Hall Nursing and Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 40 Rooms from £1,000 / week
Mowbray Nursing Home

Mowbray Nursing Home, 9 Victoria Road, Malvern WR14 2TF 

9.7 19 reviews
"The staff were compassionate caring and professional throughout making an emotional and sensitive end to my mother's stay as comfortable…"   Read all 19 reviews
Location Type Care Home

Mowbray Nursing Home is located in scenic views of the Malvern Hills, where residents enjoy en-suite bedrooms in a wheelchair-friendly residence. The home has recently undergone a total refurbishment, making the most of care modernisations and homely… Read more about Mowbray Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 39 Rooms from £850 / week
Ancliffe

Warrington Road, Goose Green, Wigan WN3 6QA 

9.7 21 reviews
"My dad has been in Ancliffe for 2 and half years. The staff have cared for him with dignity and respect. My dad has always felt safe and…"   Read all 21 reviews
Location Type Care Home

Ancliffe is located in close proximity to Wigan town centre, with good travel routes nearby, allowing its residents a flexible lifestyle and great deal of personal choice, whilst having access to full-time care in a skilled and thorough care setting. A… Read more about Ancliffe

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 40 Rooms from £1,152 / week
The Hawthorns

Hawthorn Street, Wilmslow SK9 5EJ 

9.7 38 reviews
"My mum was cared for and loved with great kindness by all members of the staff. When visiting all my mum's friends and relatives were…"   Read all 38 reviews
Location Type Care Home

The Hawthorns is a purpose-built residential care home, enjoying an excellent reputation and location in the heart of Wilmslow. The home is spacious and well maintained, with a number of pleasant indoor and outdoor spaces for residents to enjoy. 24… Read more about The Hawthorns

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 39 Rooms from £950 / week
Rydal Care Home

Rydal Road, Darlington DL1 4BH 

9.7 32 reviews
"I was a resident in Rydal Care Home for 5 days recently. I found the home to be clean & tidy but most of all and the most important thing…"   Read all 32 reviews
Location Type Care Home

Rydal Care home, situated in Darlington, offers residential care as well as nursing care, respite care, palliative care and specialist care for those living with dementia. The home has a caring team of nurses and care workers willing to give residents… Read more about Rydal Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms from £950 / week
Florence Grogan House

Shelley Road, Blacon, Chester CH1 5XA 

9.7 30 reviews
"When I walk into Florence Grogan you feel at home. All the staff including management make me feel welcome. The home smells clean and all…"   Read all 30 reviews
Location Type Care Home

Florence Grogan House provides outstanding residential, respite and day care in a pleasant and friendly environment that looks to respect personal freedoms and dignity. The home includes a pioneering specialist dementia household, designed to maximise… Read more about Florence Grogan House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,050 / week
Lakelands

Grizedale Drive, Higher Ince, Wigan WN2 2LX 

9.7 23 reviews
"I feel that my mum is well cared for and the care workers are friendly and helpful. When my mum broke her hip the care workers got her to…"   Read all 23 reviews
Location Type Care Home

Lakelands is a spacious, vibrant and well maintained home, with a well qualified and dedicated staff team led by experienced home manager, Margaret Bennett. It is situated in Higher Ince, approximately one mile from both Wigan and Hindley town centres.… Read more about Lakelands

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 40 Rooms from £950 / week
Astbury Lodge

Randle Meadow, Hope Farm Estate, Great Sutton, Ellesmere Port CH66 2LB 

9.7 34 reviews
"My relative is always treated with dignity and respect. Staff are welcoming and have taken time to get to know her. She has been provided…"   Read all 34 reviews
Location Type Care Home

Astbury Lodge is situated within spacious grounds, a mile away from Ellesmere Port town centre. It caters for 41 residents and has two specialist ten bed households, The Meadows and The Poppies, which provide care for people with dementia. All areas… Read more about Astbury Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 41 Rooms from £1,050 / week
Croftwood

Halton Lodge, Whitchurch Way, Runcorn WA7 5YP 

9.6 36 reviews
"I have always shied away from placing my wife in a care home for a respite period and faced the issue with great trepidation. On my initial…"   Read all 36 reviews
Location Type Care Home

Croftwood is situated in Runcorn, where it looks after up to 41 elderly residents, with some room to extend its services to dementia sufferers and those with physical mobility issues. The facility is situated in a peaceful residential area, that places… Read more about Croftwood

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 47 Rooms from £900 / week
Ideal Home

Bicton Heath House, Knowsley Drive, Gains Park, Shrewsbury SY3 5DH 

9.6 12 reviews
"My sister transferred to Ideal Home in 2022 and we have been very happy with the care she has received.…"   Read all 12 reviews
Location Type Care Home

Ideal Home provides professional and personalised care for older people, as well as specialising in personalised care for EMI and specialist conditions like Alzheimer's and schizophrenia. The home has been purpose-built to combine a comfortable lifestyle… Read more about Ideal Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 50 Rooms from £850 / week
Greenacres

Green Lane, Standish, Wigan WN6 0TS 

9.6 21 reviews
"Covid made a real mess of me physically and mentally. I was really lucky to end up here. And it's taken me three years to recover. I am…"   Read all 21 reviews
Location Type Care Home

Greenacres is a purpose-built home, on the outskirts of Standish town centre, set within well kept lawns. It is a friendly home offering a varied social calendar and a wide range of activities. It is staffed by an attentive and progressive care team.… Read more about Greenacres

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 40 Rooms from £1,000 / week
Woodlands Court

Ash Lane, New Springs, Wigan WN2 1EZ 

9.6 44 reviews
"My grandad is in this home and know he's being looked after very good day by day by everyone in the home. I have no concerns with him, over…"   Read all 44 reviews
Location Type Care Home

Woodlands Court looks at all aspects of care for older people, thanks to a fully-trained and dedicated team of professionals who are experienced in residential, respite and dementia care. Alongside quality care, the home provides a varied activities… Read more about Woodlands Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms from £1,000 / week

Minster Care Group Reviews (1906)

9.5
Minster Care Group has a Group Review Score of 9.5 (9.509) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

Overall Experience

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Review of

Westy Hall

from L A (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Amazing staff, personable, home from home. Would highly recommend. Love all the activities and inclusivity. Confidence your loved one is in the best care. A genuinely loving home. Credit to all the staff.

Reply from Katya Lyon, Home Manager at Westy Hall

Thank you so much for the positive review, its a pleasure for every staff team member to be able to treat our residents as we would our own.We try our best to accommodate everyone's individual choices, and we are always open for suggestions on how we can better things for everyone, so any suggestions are very welcomedBest wishes from all at Westy


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Review of

Hillcrest House Ltd

from Emma F (Daughter of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My father was a recent resident at Hillcrest for approx 9 months, and the care & kindness he was shown in his final days was incredible. Each time I visited, I was always given a warm welcome, and then some much needed support towards the end of his time. Every single member of staff is fantastic, there
arent enough words to describe how amazing they all are. The food is great, and you can add touches from home to the rooms so Dad felt more settled. Dad was treated with dignity and compassion, and it's something I will forever be grateful for. Thank you all so much.

Reply from Paula Haynes-Parry, Home Manager at Hillcrest House Ltd

Thank you so much for taking time to complete this review for us and your kind words, I know how busy you are, I'm sure that your Dad would appreciate everything that you did for him, sending our kind regards.


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Review of

Gleavewood

from Megan K (Sister of Resident) published on 17 March 2025
Overall Experience  Overall Experience 4.0 out of 5

I chose Gleavewood for my sister because it is small, friendly and calm. 3 staff members in particular were down to earth and helpful. Move from CareHome on South Coast was a worry. We needed staff who understood and would cater to my Sister's particular needs. So far I am pleased. One member of staff
is very involved and deals with any problems. One thing, perhaps big TV could be tuned to suitable i.e Nature/Sport programmes.

Reply from Julie Wansbrough, Home Manager at Gleavewood

Thank you for your feedback, which we will share this with the team.


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Review of

Karam Court Care Home

from J L (Wife of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has been here since April 2024. He's settled in really well. I feel he's safe here when he wasnt at home. The staff are all friendly.

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Review of

Sovereign House

from Reginald H (Resident) published on 17 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Having arrived here with my wife on 6/5/2024, we both quickly settled in to routine and both being bedridden were delighted to find that we had been given rooms next to each other on ground floor, this, I am able to be placed in a wheelchair and transferred to wife's room every afternoon, considering
our ages (85/89) we both feel that we are in a situation where we can relax and enjoy life. Over the past month, I have been happy to recommend elderly friends to seriously consider Sovereign House, if ever in need of care.

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Review of

Rydal Care Home

from Sandra F (Respite Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I was a resident in Rydal Care Home for 5 days recently. I found the home to be clean & tidy but most of all and the most important thing was how welcoming caring & considerate the staff were. Nothing was too much trouble they just wanted to feel comfortable...They are a star team..

Reply from Natalie Young, Home Manager at Rydal Care Home

Thank you for your lovely words, it was a pleasure to have you in our home.


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Review of

Golborne House

from Mark R (Son of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Since my mum came to stay she has been so much happier than when she was living at home. I have been most impressed with the Staff who are welcoming, friendly, helpful and always attentive to my mothers needs. I am always kept well informed of her progress and I feel confident that she is being well
cared for. They provide lots of entertainment for the residents and my mum is now happy to call this her home.

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Review of

Sovereign House

from Ronald T (Resident) published on 13 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been here almost 2 years and am being looked after very well by the care staff who are polite and very good at their jobs. Nothing is too much trouble for them. I feel safe in this care home, and content.

Reply from Rahi Joshi, Marketing Associate at Sovereign House

Thank you for your lovely feedback. We're so pleased to hear that you feel happy and well cared for. Our team strives in providing compassionate and attentive support, and your kind words mean a lot to us.


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Review of

Cheaney Court Care Home

from Sue P (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care and service firstly as a respite and in later years a resident. They showed great care and concern in the last 2 months of her life and she passed with dignity

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your lovely review. I will share this with the team.


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Review of

Florence Grogan House

from L R (Ex Family Member) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

When I walk into Florence Grogan you feel at home. All the staff including management make me feel welcome. The home smells clean and all the residents who I speak to are very happy. My ex husbands Nan has been in Florence Grogan since November 2023 and I can honestly say I've never seen her so happy.
When I come to visit the staff offer my a hot drink and can not do enough. The care staff are so attentive to all the residents which is amazing to see.

Reply from Rahi Joshi, Marketing Associate at Florence Grogan House

Thank you for your wonderful feedback. We're delighted to hear that Florence Grogan feels like home and your Nan is so happy here. Our team strives to create a warm, welcoming, and caring environment for all residents. We appreciate your support.


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Review of

Ingersley Court

from S L (Daughter-in-law of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

From the first time I visited the care home I was made welcome by the manger who is a very genuine and warm and friendly person. She sets the atmosphere of the place and makes it a "Home" not a "Care Home" in its feel. She is an absolute asset to the place. The whole team provided and excellent level
of care which manged to stay one step ahead even when proving end of life care. All of the staff worked together to provide support all of us not just the residents are forever grateful to the whole team.

Reply from Rahi Joshi, Marketing Associate at Ingersley Court

Thank you for your heartfelt feedback. We're truly touched to hear that our team has made such a positive impact on you and your loved one. Creating a warm, home-like environment and providing compassionate care, especially during difficult times, is at the heart of what we do. Your kind words mean so much to us, and we're grateful for your support.


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Review of

Golborne House

from Allan S (Son of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Well what can I say but that Golborne House is a credit to the girls and management! You have some very special people working there. The room and cleanliness were very good and I wouldn't hesitate to recommend Golborne House to any body worried about elderly care.

Reply from Rahi Joshi, Marketing Associate at Golborne House

Thank you for your kind words. Our team takes great pride in providing a warm, clean, and caring environment, and your recommendation means a lot to us. Kind regards.


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Review of

Red Hill

from H S (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Red Hill care centre for six months and since the day she moved in, I have been impressed with the level of care and support both my mother and I have received. I have found the management team to be straightforward, efficient and extremely responsive to requests I have
made and the team at Red Hill are all very kind hard working and professional. Mum is treated with dignity. She is encouraged to be as independent as she is able to be and is allowed to make her own decisions regarding her care where this is possible. I feel extremely pleased to have mum settled at Red Hill.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you , we appreciate your feedback .we are happy that you and your mum are impressed with the level of care and support you receive. we have shared this review with the team that continues to supports your mum.


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Review of

Grays Court

from M M (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Grays Court has always provided a holistic approach to the care of my mum. They also provide the support and understanding to my father who like the rest of us of struggle at times. Most of all they are adhering to my mothers wishes. Have always showed me respect and support.

Reply from Rahi Joshi, Marketing Associate at Grays Court

Thank you for your kind words. We're grateful for your trust in Grays Court and are committed to providing compassionate care for your mum. Your feedback means a lot to us.


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Review of

Turnpike Court

from J B (Daughter of Resident) published on 10 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Dad was a resident in Turnpike Court from September 2023 until 3 days before he sadly died in January 2025. Staff were always warm, friendly and welcoming and the unit had a very 'family' feel. Residents were treated with dignity and respect and care was personalised. Activities were well planned and
organised, and there was a variety of group and one-to-one activities and trips out. Dad was extremely happy at Turnpike Court.

Reply from Rahi Joshi, Marketing Associate at Turnpike Court

Thank you for sharing your heartfelt experience. We're deeply sorry for your loss and truly appreciate your kind words about Turnpike Court. It means so much to know that your dad felt happy and well cared for.


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Review of

The Elms

from Y C (Daughter-in-law of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had been a resident at The Elms for almost 2 years. We,as a family, cannot thank the staff enough for the care ,kindness and compassion shown to her during that time,we were so reassured to know that she was safe and comfortable. We found every member of staff and indeed the manager
to be friendly ,approachable and professional, going above and beyond for all the residents ,treating them with dignity and respect.
The home is a little dated ,however ,the domestic staff work tirelessly to ensure high standards of cleanliness throughout. Food is homecooked, plentiful and of a high standard ,with plenty of drinks provided throughout the day.We cannot recommend highly enough, thank you.

Reply from Nichola Brennan, Registered Manager at The Elms

We thank you for your kind words, it is always good to hear positive feedback when the staff work so hard.Your Mother-in-law is very much missed at The Elms by all.


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Review of

Croftwood

from Colin B (Husband of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I have always shied away from placing my wife in a care home for a respite period and faced the issue with great trepidation. On my initial visit to Croftwood these thoughts were completely removed and I was delighted and relieved that my fears had been totally banished everything about the care home
its facilities its excellent staff and the feeling of satisfaction and the removal of my fear.

Reply from Cheryl Frankland, Manager at Croftwood

Hi Collin,Thanks you for your lovely comments about our care home and staff, I'm so glad we were able to take away all your fears. It was a pleasure to be of help and care for your wife during her stay at Croftwood.Thanks again for your Review.Kind regards


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Review of

Saffron House

from J C (Granddaughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent service, staff are super friendly and helpful. A lovely place for my grandmother to live. She talks very highly of the staff, the food and the activities.
I would highly recommend Saffron House to people in need of this service.

Reply from Debbie Oumezaouche, Administrator at Saffron House

Thank you for your feedback. Our staff team take a lot of pride in caring for our residents. It is lovely to hear that your grandmother is happy.


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Review of

Crossways

from Andy L (Son of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Crossways since October 2024.
I have been very pleased with the care provided.
All the staff seem very attentive to my mum's care and needs and are always pleasant.
Communication of any issues or general admin is excellent.

Reply from Rahi Joshi, Marketing Associate at Crossways

Thank you for your kind words. We're delighted to hear that you're pleased with the care at Crossways. Your feedback means a lot to us. Kind regards.


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Review of

Croftwood

from Justine S (Daughter of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Croftwood for several months, and I can honestly say she is extremely well cared for. The whole care team are amazing with Mum, and I see that she is completely relaxed and happy there. I would recommend this facility to anyone.

Reply from Cheryl Frankland, Manager at Croftwood

Awh thank you . We all adore her and thank you for the lovely comment and review.Thanks for all your support and help with the gardens.kind regardsCheryl


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Frequently Asked Questions about Minster Care Group

How many Care Homes does Minster Care Group own?

Minster Care Group own 56 Care Homes.

Which Minster Care Group Care Homes have the highest review score?

Littleport Grange Residential Home, Grenville Court & The Cedars have the highest review score.