Care Homes Owned by Minster Care Group in Cheshire

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Group in Cheshire

Only the locations & reviews in Cheshire for Minster Care Group are showing below.

View the details of all 56 locations (with 1906 reviews) owned by Minster Care Group

Minster Care Group Locations in Cheshire (21)

 

21 Care Homes owned by Minster Care Group in Cheshire

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The Cedars

Brookfield Drive, Holmes Chapel, Crewe CW4 7DT 

9.9 42 reviews
"My father moved a few months ago to The Cedars and we have been very impressed with the quality of care shown to him. The home is very…"   Read all 42 reviews
Location Type Care Home

The Cedars has been purpose-designed to offer a homely setting, with a pleasant social atmosphere for older people with care needs. The home is very much a part of village life, with many residents from the immediate vicinity. Friends and family regularly… Read more about The Cedars

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 27 Rooms from £900 / week
Westy Hall

Marsden Avenue, Latchford, Warrington WA4 1UB 

9.9 48 reviews
"My wife has been in Westy Hall since 21st May 2018 when her degree of Alzheimer's and arthritis made it impossible for her to be adequately…"   Read all 48 reviews
Location Type Care Home

Westy Hall is a purpose-built residential care home approximately two miles from the centre of Warrington town centre and one mile from Latchford village. The home also provides Residential dementia care alongside residential care, all staff receive… Read more about Westy Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 42 Rooms from £981 / week
Gleavewood

Farm Road, Weaverham, Northwich CW8 3NT 

9.9 56 reviews
"My Mother and I moved from the south coast just before Christmas. Mum has Dementia so the move was something I faced with trepidation. The…"   Read all 56 reviews
Location Type Care Home

Gleavewood is an attractive, residential home situated in Northwich. It has a qualified and caring staff team who work hard to support the well-being of residents in a warm and friendly environment. Quality of life is promoted through a wide choice… Read more about Gleavewood

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 32 Rooms from £1,000 / week
The Elms

Elm Drive, Crewe CW1 4EH 

9.8 27 reviews
"My mother-in-law had been a resident at The Elms for almost 2 years. We,as a family, cannot thank the staff enough for the care ,kindness…"   Read all 27 reviews
Location Type Care Home

The Elms is a purpose-built home in the Coppenhall area, approximately one mile from Crewe town centre. The home is staffed by a friendly team who promote a family atmosphere. Personal development and knowledge are also promoted, with the team achieving… Read more about The Elms

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 41 Rooms from £1,000 / week
Ingersley Court

Lowther Street, off Church Street, Bollington, Macclesfield SK10 5QA 

9.8 50 reviews
"From the first time I visited the care home I was made welcome by the manger who is a very genuine and warm and friendly person. She sets…"   Read all 50 reviews
Location Type Care Home

Ingersley Court is a skilled care home based in Bollington and enjoys a peaceful location and excellent reputation in the local community. Residents enjoy fabulous views from the home's 32 spacious rooms, and there is a varied and stimulating activities… Read more about Ingersley Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 46 Rooms from £1,100 / week
New Milton House

Station Road, Alsager, Stoke-on-Trent ST7 2PB 

9.8 43 reviews
"My father who is 102 moved into New Milton House in February this year, and I couldn't be happier with the level of care Dad receives. Dad…"   Read all 43 reviews
Location Type Care Home

New Milton House is a purpose-built home close to Alsager town centre, and includes a specialist household, innovatively designed to support the needs of older people with dementia. New Milton House is very much a part of the local community, and the… Read more about New Milton House

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 39 Rooms from £1,050 / week
The Laurels

Walnut Drive, Winsford CW7 3HH 

9.7 39 reviews
"In the time my mum was at The Laurels, I felt very comfortable at the care my mum received. Staff always smiling and couldn't do enough…"   Read all 39 reviews
Location Type Care Home

The Laurels is a purpose-built home enjoying an excellent reputation in the local area. As well as residential and short stay care, it offers day care facilities and two specialist households for people with dementia, located within dedicated wings of… Read more about The Laurels

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 40 Rooms from £1,000 / week
Loxley Hall Nursing and Residential Home

Lower Robin Hood Lane, Helsby, Frodsham WA6 0BW 

9.7 23 reviews
"My mum was suffering with dementia and only spent one week at Loxley Hall for end of life care. We could not have wished for a more caring…"   Read all 23 reviews
Location Type Care Home

Loxley Hall is a Cheshire care home that has 40 rooms available for elderly residents looking for a full-time care environment in which to enjoy their retirement. The home welcomes people with physical frailties and disabilities, having good wheelchair… Read more about Loxley Hall Nursing and Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 40 Rooms from £1,000 / week
The Hawthorns

Hawthorn Street, Wilmslow SK9 5EJ 

9.7 38 reviews
"My mum was cared for and loved with great kindness by all members of the staff. When visiting all my mum's friends and relatives were…"   Read all 38 reviews
Location Type Care Home

The Hawthorns is a purpose-built residential care home, enjoying an excellent reputation and location in the heart of Wilmslow. The home is spacious and well maintained, with a number of pleasant indoor and outdoor spaces for residents to enjoy. 24… Read more about The Hawthorns

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 39 Rooms from £950 / week
Florence Grogan House

Shelley Road, Blacon, Chester CH1 5XA 

9.7 30 reviews
"When I walk into Florence Grogan you feel at home. All the staff including management make me feel welcome. The home smells clean and all…"   Read all 30 reviews
Location Type Care Home

Florence Grogan House provides outstanding residential, respite and day care in a pleasant and friendly environment that looks to respect personal freedoms and dignity. The home includes a pioneering specialist dementia household, designed to maximise… Read more about Florence Grogan House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,050 / week
Astbury Lodge

Randle Meadow, Hope Farm Estate, Great Sutton, Ellesmere Port CH66 2LB 

9.7 34 reviews
"My relative is always treated with dignity and respect. Staff are welcoming and have taken time to get to know her. She has been provided…"   Read all 34 reviews
Location Type Care Home

Astbury Lodge is situated within spacious grounds, a mile away from Ellesmere Port town centre. It caters for 41 residents and has two specialist ten bed households, The Meadows and The Poppies, which provide care for people with dementia. All areas… Read more about Astbury Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 41 Rooms from £1,050 / week
Croftwood

Halton Lodge, Whitchurch Way, Runcorn WA7 5YP 

9.6 36 reviews
"I have always shied away from placing my wife in a care home for a respite period and faced the issue with great trepidation. On my initial…"   Read all 36 reviews
Location Type Care Home

Croftwood is situated in Runcorn, where it looks after up to 41 elderly residents, with some room to extend its services to dementia sufferers and those with physical mobility issues. The facility is situated in a peaceful residential area, that places… Read more about Croftwood

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 47 Rooms from £900 / week
Turnpike Court

Middlewich Road, Elworth, Sandbach CW11 3EJ 

9.6 48 reviews
"I would just like to let people know that if they are looking for a Rest home Turnpike Court is the place to take your loved ones, I cannot…"   Read all 48 reviews
Location Type Care Home

Turnpike Court is a very popular residential home and well thought of in the community. It has an excellent, qualified and dedicated team of staff. Turnpike is a purpose-built home which offers a well equipped, friendly environment, situated in the heart… Read more about Turnpike Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 53 Rooms from £1,050 / week
Parklands

Park Lane, Poynton, Stockport SK12 1RB 

9.6 25 reviews
"Parklands is certainly the best place for my mum! She’s settled in very well over the last year, she’s made good friendships, she is very…"   Read all 25 reviews
Location Type Care Home

Parklands is a vibrant home in the heart of Poynton village. Its qualified and caring staff team are dedicated to the well-being of residents and work hard to meet their needs, while respecting the privacy of individuals and encouraging them to maintain… Read more about Parklands

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 40 Rooms from £1,050 / week
Leycester House

Edenfield Road, Mobberley, Knutsford WA16 7HE 

9.5 41 reviews
"I have had a very pleasant four days here at Leycester House. The staff are all very friendly and helpful. Meals were first class and I…"   Read all 41 reviews
Location Type Care Home

Leycester House is highly regarded in the local community, providing expert care for older people including 24 hour care, day care and respite care services. The home has a vibrant programme of entertainment and activities for residents to enjoy,… Read more about Leycester House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms from £1,100 / week
Crossways

Station Road, Lostock Gralam, Northwich CW9 7PN 

9.4 30 reviews
"My mum has been in Crossways since October 2024. I have been very pleased with the care provided. All the staff seem very attentive to my…"   Read all 30 reviews
Location Type Care Home

Crossways is a vibrant and well maintained home, approximately one mile from Northwich in the village of Lostock Gralam. The care team works together to support residents' wellbeing and quality of life. A sense of purpose is promoted and a wide range… Read more about Crossways

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 39 Rooms from £1,000 / week
Wealstone

Wealstone Lane, Upton, Chester CH2 1HB 

9.3 29 reviews
"Wealstone Care Home is a lovely place. My dad has really settled in very well and is very happy, all the staff are really helpful and very…"   Read all 29 reviews
Location Type Care Home

Wealstone is situated in the Upton area of Chester and is a single storey home, laid out around an attractive courtyard area. It features a specialist 11-bed household, providing advanced support for older people with dementia. A friendly and experienced… Read more about Wealstone

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 42 Rooms from £1,200 / week
Three Elms

Station Road, Penketh, Warrington WA5 2UG 

9.2 29 reviews
"Dad recently needed to move into a care home was a stressful time for both himself and our family. From day one staff, management and…"   Read all 29 reviews
Location Type Care Home

Three Elms is a residential care home for sixty people, pursuing a mission based upon personal dignity, freedom of choice and independence. An activities programme and freshly cooked daily meals are pleasing additions to the service, while personal… Read more about Three Elms

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 60 Rooms from £900 / week
Holcroft Grange

Jackson Avenue, Culcheth, Warrington WA3 4DZ 

9.2 28 reviews
"After a lengthy hospital admission, the staff at Holcroft Grange supported the transition from hospital to residential care fully with…"   Read all 28 reviews
Location Type Care Home

Holcroft Grange is located in a vibrant part of Culcheth and enjoys close links to the local community. It offers 40 rooms for older people looking for a comfortable and friendly environment, and has a caring and qualified staff team. The home is… Read more about Holcroft Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,000 / week
Elm House

76 Pillory Street, Nantwich CW5 5SS 

8.8 23 reviews
"I can highly recommend Elm House to anyone wishing to place a loved one in short or long term care. The staff are very friendly and…"   Read all 23 reviews
Location Type Care Home

Elm House enjoys an excellent location in the heart of Nantwich. It is an attractive home with a caring and qualified staff team. Residents enjoy spacious lounges, peaceful garden areas and full-time access to a friendly and experienced care team,… Read more about Elm House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 40 Rooms from £1,100 / week
Whetstone Hey

Old Chester Road, Great Sutton, Ellesmere Port, Cheshire, Ellesmere Port CH66 3JX 

8.5 15 reviews
"My initial thought once my husband had to go into care was filled with trepidation. After meeting with the manager and staff, I was…"   Read all 15 reviews
Location Type Care Home

Whetstone Hey is a purpose-built home in Great Sutton, approximately two miles from Ellesmere Port town centre. Set within pleasant grounds, Whetstone is a pleasant and friendly home well served by local amenities. It has a qualified and dedicated… Read more about Whetstone Hey

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 42 Rooms from £1,100 / week

Minster Care Group Reviews in Cheshire (734)

9.5
Minster Care Group has a Group Review Score of 9.5 (9.509) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

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Review of

Westy Hall

from L A (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Amazing staff, personable, home from home. Would highly recommend. Love all the activities and inclusivity. Confidence your loved one is in the best care. A genuinely loving home. Credit to all the staff.

Reply from Katya Lyon, Home Manager at Westy Hall

Thank you so much for the positive review, its a pleasure for every staff team member to be able to treat our residents as we would our own.We try our best to accommodate everyone's individual choices, and we are always open for suggestions on how we can better things for everyone, so any suggestions are very welcomedBest wishes from all at Westy


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Review of

Gleavewood

from Megan K (Sister of Resident) published on 17 March 2025
Overall Experience  Overall Experience 4.0 out of 5

I chose Gleavewood for my sister because it is small, friendly and calm. 3 staff members in particular were down to earth and helpful. Move from CareHome on South Coast was a worry. We needed staff who understood and would cater to my Sister's particular needs. So far I am pleased. One member of staff
is very involved and deals with any problems. One thing, perhaps big TV could be tuned to suitable i.e Nature/Sport programmes.

Reply from Julie Wansbrough, Home Manager at Gleavewood

Thank you for your feedback, which we will share this with the team.


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Review of

Florence Grogan House

from L R (Ex Family Member) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

When I walk into Florence Grogan you feel at home. All the staff including management make me feel welcome. The home smells clean and all the residents who I speak to are very happy. My ex husbands Nan has been in Florence Grogan since November 2023 and I can honestly say I've never seen her so happy.
When I come to visit the staff offer my a hot drink and can not do enough. The care staff are so attentive to all the residents which is amazing to see.

Reply from Rahi Joshi, Marketing Associate at Florence Grogan House

Thank you for your wonderful feedback. We're delighted to hear that Florence Grogan feels like home and your Nan is so happy here. Our team strives to create a warm, welcoming, and caring environment for all residents. We appreciate your support.


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Review of

Ingersley Court

from S L (Daughter-in-law of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

From the first time I visited the care home I was made welcome by the manger who is a very genuine and warm and friendly person. She sets the atmosphere of the place and makes it a "Home" not a "Care Home" in its feel. She is an absolute asset to the place. The whole team provided and excellent level
of care which manged to stay one step ahead even when proving end of life care. All of the staff worked together to provide support all of us not just the residents are forever grateful to the whole team.

Reply from Rahi Joshi, Marketing Associate at Ingersley Court

Thank you for your heartfelt feedback. We're truly touched to hear that our team has made such a positive impact on you and your loved one. Creating a warm, home-like environment and providing compassionate care, especially during difficult times, is at the heart of what we do. Your kind words mean so much to us, and we're grateful for your support.


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Review of

Turnpike Court

from J B (Daughter of Resident) published on 10 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Dad was a resident in Turnpike Court from September 2023 until 3 days before he sadly died in January 2025. Staff were always warm, friendly and welcoming and the unit had a very 'family' feel. Residents were treated with dignity and respect and care was personalised. Activities were well planned and
organised, and there was a variety of group and one-to-one activities and trips out. Dad was extremely happy at Turnpike Court.

Reply from Rahi Joshi, Marketing Associate at Turnpike Court

Thank you for sharing your heartfelt experience. We're deeply sorry for your loss and truly appreciate your kind words about Turnpike Court. It means so much to know that your dad felt happy and well cared for.


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Review of

The Elms

from Y C (Daughter-in-law of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had been a resident at The Elms for almost 2 years. We,as a family, cannot thank the staff enough for the care ,kindness and compassion shown to her during that time,we were so reassured to know that she was safe and comfortable. We found every member of staff and indeed the manager
to be friendly ,approachable and professional, going above and beyond for all the residents ,treating them with dignity and respect.
The home is a little dated ,however ,the domestic staff work tirelessly to ensure high standards of cleanliness throughout. Food is homecooked, plentiful and of a high standard ,with plenty of drinks provided throughout the day.We cannot recommend highly enough, thank you.

Reply from Nichola Brennan, Registered Manager at The Elms

We thank you for your kind words, it is always good to hear positive feedback when the staff work so hard.Your Mother-in-law is very much missed at The Elms by all.


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Review of

Croftwood

from Colin B (Husband of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I have always shied away from placing my wife in a care home for a respite period and faced the issue with great trepidation. On my initial visit to Croftwood these thoughts were completely removed and I was delighted and relieved that my fears had been totally banished everything about the care home
its facilities its excellent staff and the feeling of satisfaction and the removal of my fear.

Reply from Cheryl Frankland, Manager at Croftwood

Hi Collin,Thanks you for your lovely comments about our care home and staff, I'm so glad we were able to take away all your fears. It was a pleasure to be of help and care for your wife during her stay at Croftwood.Thanks again for your Review.Kind regards


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Review of

Crossways

from Andy L (Son of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Crossways since October 2024.
I have been very pleased with the care provided.
All the staff seem very attentive to my mum's care and needs and are always pleasant.
Communication of any issues or general admin is excellent.

Reply from Rahi Joshi, Marketing Associate at Crossways

Thank you for your kind words. We're delighted to hear that you're pleased with the care at Crossways. Your feedback means a lot to us. Kind regards.


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Review of

Croftwood

from Justine S (Daughter of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Croftwood for several months, and I can honestly say she is extremely well cared for. The whole care team are amazing with Mum, and I see that she is completely relaxed and happy there. I would recommend this facility to anyone.

Reply from Cheryl Frankland, Manager at Croftwood

Awh thank you . We all adore her and thank you for the lovely comment and review.Thanks for all your support and help with the gardens.kind regardsCheryl


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Review of

The Cedars

from F Y (Daughter of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My father moved a few months ago to The Cedars and we have been very impressed with the quality of care shown to him. The home is very clean and to a high standard of maintenance, he always says the meals he has are excellent. The staff and management are most welcoming and attentive and keep us informed
of any issues or needs he may have.

Reply from Rahi Joshi, Marketing Associate at The Cedars

Thank you for your lovely feedback. We're so pleased to hear that your father is happy at The Cedars and that you're impressed with the care, environment, and communication. Your kind words mean a lot to our team.


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Review of

The Hawthorns

from Frank C (Son of Resident) published on 3 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum was cared for and loved with great kindness by all members of the staff. When visiting all my mum's friends and relatives were welcomed as members of this loving community. It is not possible to praise them enough.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns

Thank you for your heartfelt words. It means so much to know that your mum was cared for with kindness. I will pass your kind sentiments onto the home team. Kind regards


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Review of

Elm House

from E M (Granddaughter of Resident) published on 28 February 2025
Overall Experience  Overall Experience 4.0 out of 5

Most of the staff and residents are friendly. Always someone to express concerns to. Gran is treated with respect.

Reply from Stacey Lloyd, Manager at Elm House

Thank you for your feedback, and thank you for your continued support.


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Review of

Elm House

from C M (Daughter of Resident) published on 26 February 2025
Overall Experience  Overall Experience 3.0 out of 5

Very friendly and helpful staff despite the building work ongoing. The staff always seen engaging.

Reply from Stacey Lloyd, Manager at Elm House

Thank you for the lovely feedback, we have finished the building work and the home looks great, we hope you agree.


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Review of

The Hawthorns

from Judy J (Daughter of Resident) published on 19 February 2025
Overall Experience  Overall Experience 5.0 out of 5

The Hawthorns is a very caring environment for my dad. He is happy here and very well looked after. The staff are very welcoming and happy to assist in any way they can.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns

Thank you for your kind words. We're delighted to hear that your dad feels happy and well cared for at The Hawthorns. Our team truly appreciates your feedback.


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Review of

Gleavewood

from Jacqueline B (Daughter of Resident) published on 18 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mother and I moved from the south coast just before Christmas. Mum has Dementia so the move was something I faced with trepidation. The Staff have all been so kind and welcoming and made the transition as smooth as possible. All queries and issues are handled efficiently and nothing is too much trouble.
I cannot thank the team enough for helping to settle Mum into her new home.

Reply from Julie Wansbrough, Home Manager at Gleavewood

Thank you for sharing your experience and views on your Mum's move to Gleavewood, we are pleased that the transition was smooth and that your Mum is settling into her new home. I will share your feedback with the team.


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Review of

The Hawthorns

from Paul B (Son of Resident) published on 18 February 2025
Overall Experience  Overall Experience 5.0 out of 5

The care my mother received at the home was excellent. All staff treated her with care and dignity.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns

Your feedback means a lot to our team. We are grateful to have the opportunity to care for your mother. Thank you for your kind words.


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Review of

Croftwood

from R A (Son of Resident) published on 17 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care provided at the home. I am kept informed if there are any issues/incidents as soon as possible. Staff are always friendly and approachable if I have any concerns or queries. The only thing that needs looking at is the building looks a bit tired and could do with being decorated.

Reply from Cheryl Frankland, Manager at Croftwood

Thank you so much for your lovely comments, the home is under a decorating schedule soon to be updated. I'm pleased to hear you're happy with the care we provide to your mum.


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Review of

The Hawthorns

from Fiona M (Daughter of Resident) published on 7 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum receives from The Hawthorns. The staff are all very pleasant and helpful and can answer any questions I may have regarding Mum or care. Mum is always clean and tidy and settled when I visit her.

Reply from Rahi Joshi, Marketing Associate at The Hawthorns

Thank you for your feedback. We're so pleased to hear that your mum is well cared for and that our team is always there to support you.


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Review of

Loxley Hall Nursing and Residential Home

from Alison S (Daughter of Resident) published on 4 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Loxley Hall and all the wonderful carers that worked there looked after Mum and her every need during the last years of her life. They were attentive and considerate - be it medication or personal care by organising little things like a hairdresser, painting Mum's nails, which were important to her,
and made her feel better in herself. When we called on the phone they would take the phone to her and hold to her ear, when she could no longer do that herself. Personal touches and nothing was too much trouble. There were also many great activities for social interaction when Mum was well enough to join in. A very memorable touch was the Christmas lunch for family to come and have that very special meal together in Loxley.

Reply from Stacey Roulston, Manager at Loxley Hall Nursing and Residential Home

Hi Alison, Thank you so much for your kind words. It was an honour and a privilege to get to care for your mum. She was a one of a kind and we will always remember her. Kind regards, Loxley Hall


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Review of

Turnpike Court

from I M (Husband of Resident) published on 4 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I find Turnpike an excellent place for my wife. She is well cared for and the staff are very helpful.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for the lovely feedback. This will be passed onto the staff at Turnpike Court.


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