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Care Home Owned by Minster Care Group in Glasgow City

9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Minster Care Group in Glasgow City

Only the locations & reviews in Glasgow City for Minster Care Group are showing below.

View the details of all 56 locations (with 1907 reviews) owned by Minster Care Group

Minster Care Group Locations in Glasgow City (1)

 

1 Care Home owned by Minster Care Group in Glasgow City

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Craigend Gardens Care Unit

72 Croftcroighn Road, Ruchazie, Glasgow G33 3SE 

8.8 8 reviews
"First visit to see my aunt and was really impressed with the team, how helpful they are and how much they look after the residents. So…"   Read all 8 reviews
Location Type Care Home

Craigend Gardens Care Unit is a Glasgow service that can welcome up to forty-eight people, all of whom receive efficient and expert help from skilled carers, through care packages that respect Care Inspectorate requirements. All of the bedrooms are… Read more about Craigend Gardens Care Unit

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 48 Rooms from £800 / week

Minster Care Group Reviews in Glasgow City (8)

9.5
Minster Care Group has a Group Review Score of 9.5 (9.507) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

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Review of

Craigend Gardens Care Unit

from M P (Niece of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First visit to see my aunt and was really impressed with the team, how helpful they are and how much they look after the residents. So happy my aunt is there - she looks amazing vibrant now.

Reply from Rahi Joshi, Marketing Associate at Craigend Gardens Care Unit

Thank you so much for your kind words. We are happy to know your aunt is happy with the tailored care provided at Craigend Gardens.


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Review of

Craigend Gardens Care Unit

from Margaret B (Sister of Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my brother in the home for the past year and phoning to speak every night. I have always found all the staff to be very efficient yet warm and welcoming. My brother recently passed away in hospital. I can only say that while I was not impressed with the casualty department of the
hospital, the comparison and care provided by the entire staff has been exemplary. This home represents the pinnacle of excellence.

Reply from Steven McLellan, Manager at Craigend Gardens Care Unit

Thank you so much for your lovely review. We really appreciate feedback from our relatives and taking the time, to submit a review at such a difficult time, is so much appreciated. All of our staff strive every day to provide first class care and support to our residents and relatives. Thank you for your kind words.


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Review of

Craigend Gardens Care Unit

from D B (Husband of Resident) published on 28 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found all staff to be courteous to both myself and my wife.
My wife is totally incontinent, so all staff must have the patience of saints to cope with her daily needs.

Reply from Rahi Joshi, Marketing Associate at Craigend Gardens Care Unit

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear you are happy with our tailored care. I'll forward your warm sentiments to our home team.


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Review of

Craigend Gardens Care Unit

from K C (Sister of Resident) published on 28 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really pleased with the care my brother is receiving at Craigend Gardens. The staff are friendly, thoughtful and supportive. We have seen a marked improvement in his health and wellbeing. Whenever I visit the staff treat all residents with care and respect.
Any concerns we have had have
been dealt with quickly and the staff always have time to listen and reassure.

Reply from Rahi Joshi, Marketing Associate at Craigend Gardens Care Unit

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your sister's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.


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Review of

Craigend Gardens Care Unit

from Jessie F (Sister of Resident) published on 20 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been suffering from delirium. Since being moved to Craigend Gardens he is starting to take an interest in things and is more contented, and less agitated. He is very well looked after by excellent staff.

Reply from Rahi Joshi, Marketing Associate at Craigend Gardens Care Unit

We're delighted that your brother settled in quickly at Craigend Gardens. Our dedicated staff are committed to creating a welcoming and supportive environment. Thank you for your kind words. Kind regards.


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Review of

Craigend Gardens Care Unit

from L S (Daughter of Resident) published on 25 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident in September 2022 under different management. My review then would have been 1 star.
However, there is now a new management team in place and there is an overall improvement in all aspects.
Staff are friendly and attentive, the communication has greatly improved also.
Activities
have also improved, whereas in 2022 they were few and far between.

Reply from Rahi Joshi, Marketing Associate at Craigend Gardens Care Unit

Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your mum is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards.


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Review of

Craigend Gardens Care Unit

from Elizabeth P (Sister of Resident) published on 14 April 2020

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother unfortunately had to go into care. He has been a resident at the home since April 2019. Myself and members of my family are very happy with the care he receives at the home. He settled in really well. We did have a couple of hiccups along the way but they were resolved in a professional manner.
I can now sleep at night and go on holiday with the knowledge that he is being well cared for.

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Review of

Craigend Gardens Care Unit

from I K (Daughter-in-law of Resident) published on 21 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been in Craigend Gardens for just over a year now and the family are very happy that she is in such a good and caring environment. My mother in law has always been a nervous and anxious person. The staff are all extremely kind and caring and they manage to comfort her and settle
her. We are happy that there is plenty of activities and I know the staff try to encourage her to join in. Taking everything into consideration - food, activities and attention and dedicated staff - we see that we are comforted knowing she is happy and safe.

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Awards / Recognitions (0)

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