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Care Homes Owned by Minster Care Group in Northamptonshire

9.5 Group Review Score (the average from all locations with a review score)

Only the locations & reviews in Northamptonshire for Minster Care Group are showing below.

View the details of all 56 locations (with 1907 reviews) owned by Minster Care Group

Minster Care Group Locations in Northamptonshire (3)

 

3 Care Homes owned by Minster Care Group in Northamptonshire

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Cheaney Court Care Home

Harrington Road, Desborough, Kettering NN14 2NH 

9.8 102 reviews
"My mother received excellent care and service firstly as a respite and in later years a resident. They showed great care and concern in the…"   Read all 102 reviews
Location Type Care Home

Cheaney Court Care Home specialises in dementia care, having been purpose-built to enable a comfortable and relaxing lifestyle, as well as being an ideal environment in which care workers can achieve best standards. Residents can choose from numerous… Read more about Cheaney Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 65 Rooms from £1,000 / week
The Lakes

Duncote, Towcester NN12 8AQ 

9.0 20 reviews
"The staff are all very caring, attentive and friendly and strive to do the best for my mum each and every day, whatever that brings. Her…"   Read all 20 reviews
Location Type Care Home

The Lakes has been built in the same grounds as Duncote Hall, and has been purpose built to provide residential care for people living with dementia. The home offers facilities to enable residents to be cared for but at the same time maintain their… Read more about The Lakes

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Younger Adults
  • 47 Rooms from £1,500 / week
Duncote Hall Nursing & Residential Home

Duncote, Towcester NN12 8AQ 

8.9 14 reviews
"In the eighteen months or so that I have been at Duncte Hall I have had no off-putting experiences and the overall experience has been very…"   Read all 14 reviews
Location Type Care Home

Duncote Hall Nursing & Residential Home is a converted manor house with wonderful gardens, making for a pleasant atmosphere in which to enjoy a satisfying retirement. The home is tastefully decorated, with en-suite rooms and qualified staff who are… Read more about Duncote Hall Nursing & Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,000 / week

Minster Care Group Reviews in Northamptonshire (136)

9.5
Minster Care Group has a Group Review Score of 9.5 (9.507) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

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Review of

Cheaney Court Care Home

from Sue P (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care and service firstly as a respite and in later years a resident. They showed great care and concern in the last 2 months of her life and she passed with dignity

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your lovely review. I will share this with the team.


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Review of

Cheaney Court Care Home

from S B (Son of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother was a resident at Cheaney Court for almost three years.
In that time her care was exceptional!
The team led by a professional manager worked extremely hard to provide a safe, kind and welcoming environment for both residents and visitors alike. My family do not hesitate to thank the whole
team for their care and efficiency in making our Mother's final days comfortable and safe.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for such a wonderful review. I will pass your comments on to our team. Many thanks.


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Review of

Cheaney Court Care Home

from R S (Sister-in-law of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our brother-in-law was a resident here for around six months and we found the staff and care were excellent. Everyone is always very kind and caring.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your review. I will share this with the team at Cheaney.


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Review of

Cheaney Court Care Home

from Denise W (Daughter of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was moved to Cheaney Court Care Home in September 2024. I was unsure at first because of previous experience from other care homes. From day one, my dad has been cared for. Management and staff listen to families, were made to feel very welcome. Dad has said that the staff care, he feels relaxed
and settled. Dad is always clean when I visit. There is no smell when you go in, only food that is cooking. Dad is now bedbound and he is being attended to regularly, staff are always pleasant to Dad, showing respect and is treated with dignity. It's nice to know Dad is in good hands and is safe. I have no concerns and would highly recommend.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your lovely review. I will pass your comments on to our team.


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Review of

Cheaney Court Care Home

from Fiona E (Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I certainly did not expect to have to need a nursing home but you have made my stay painless and comfortable. Thank you everyone, management, nurses, carers, domestics, kitchen staff and maintenance. If I've forgotten anyone apologies. Thanks again.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your lovely review. I will pass your comments on to our team.


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Review of

The Lakes

from L S (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very caring, attentive and friendly and strive to do the best for my mum each and every day, whatever that brings. Her being looked after here has given our family all great comfort and peace of mind. She is now end-of-life and is being looked after with dignity and respect and everything
has been explained and as a whole family we have been looked after sympathetically. I would like to thank each and everyone involved in her care. Keep doing what you are doing, you are all fantastic.

Reply from Rebecca Williams, Home Manager at The Lakes

Thank you so much L for a lovely review, I will ensure this is shared with the team. Thank you for your support over the last 6 years. Take care


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Review of

The Lakes

from Susan C (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at The Lakes for a year now.
The staff are all amazing. Everyone is so kind and so friendly. We feel very welcome when we visit and it feels like mum's new home.
We feel that she is safe and cared for but can retain what independence she has.
She enjoys the food and the activities,
especially the singing and loves being able to get out into the garden.

Reply from Rebecca Williams, Home Manager at The Lakes

Thank you very much for the lovely review, I will ensure this is shared with the staff.


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Review of

Cheaney Court Care Home

from Jenny B (Daughter of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to all the staff at Cheaney Court for an excellent, well-run home. My dad was a resident here for nearly a year. The staff were wonderful and warm and caring. I used to visit regularly, the home was always clean, the staff were all familiar faces and treated the residents kindly with
warmth and humour. You could regularly hear laughter in the corridors and everyone managed to stay cheerful and positive, even under trying situations. It is hard to move a parent to a home, necessary this time for health reasons, but Cheaney Court made it easy and gave regular updates. Dad sadly passed away in October, and this was treated with kindness and compassion. Thank you all again.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for taking the time to review your father's stay at Cheaney Court. I will share this with the team.


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Review of

Cheaney Court Care Home

from John P (Son of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was transferred directly from the hospital to Cheaney Court, Desborough suffering from multiple debilitating ailments. Every effort was made by the staff to assist with physical recovery, providing encouragement where needed while also looking out for his mental well-being.
Staff always
went the extra mile to make both Dad and visitors feel welcome and at home - a nice atmosphere makes for pleasant visits.
My thanks to the staff and management, highly recommended.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your lovely review. I will pass your comments on to our team.


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Review of

Cheaney Court Care Home

from B S (Niece of Resident) published on 8 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am really pleased to see my uncle looking tidy, clean and well. His room is also very homely and I am very satisfied with the level of care.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your lovely review, I will pass your comments on to our team.


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Review of

Duncote Hall Nursing & Residential Home

from David H (Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the eighteen months or so that I have been at Duncte Hall I have had no off-putting experiences and the overall experience has been very good, especially the nursing cover. Foodwise I have to have what I am given (Tracheostomy)

Reply from Rahi Joshi, Marketing Associate at Duncote Hall Nursing & Residential Home

Thank you for your feedback. We understand the dietary adjustments due to your tracheostomy and strive to ensure all residents receive the best care and nutrition tailored to their needs. Kind regards


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Review of

Duncote Hall Nursing & Residential Home

from Clive H (Son of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All good, happy with everyone and mum seems very happy where she is and we love how the team are with her. Her needs are seen to as far as we can see.Thanks to all concerned at the care home for their dedication.

Reply from Rahi Joshi, Marketing Associate at Duncote Hall Nursing & Residential Home

Thank you for your positive feedback. We're pleased to hear that your mum is happy and well cared for. Thank you for trusting us with your mum's care.


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Review of

Duncote Hall Nursing & Residential Home

from J R (Daughter of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been cared for in Duncote Hall since the end of 2021. During this time she has been looked after with great kindness and dignity. She has a range of needs and the nursing team are excellent at ensuring she is seen by the doctor when needed and ensuring she takes all her medication at the right
time.
The staff are very friendly and caring both to my mum and the visitors she has. There are a range of activities each week which she is able to participate in. Her room is on the ground floor so she is able to get around easily and it has a lovely view over the garden. Mum is happy and well cared for at Duncote which means so much to us as a family.

Reply from Rahi Joshi, Marketing Associate at Duncote Hall Nursing & Residential Home

Thank you for taking the time to share your experience. We're glad to hear that your mum has received the care and support she needs at Duncote Hall.


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Review of

Duncote Hall Nursing & Residential Home

from Gary F (Son of Resident) published on 26 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall the care home is good but there are a few things which could improved. I'm told by my dad that the food at lunchtime is not good, and left most of the time. Also, the heating in the lounge room is very hot and not a lot of ventilation. When visiting my dad is found in the same area and seems
to be just left in his wheelchair.

Reply from The Manager, Manager at Duncote Hall Nursing & Residential Home

Thank you for your review, I am sorry you have these concerns, and it would be good if we could meet to discuss your and dads concerns.


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Review of

Duncote Hall Nursing & Residential Home

from Karen I (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in a very difficult place and the care she has received at Duncote Hall has been exceptional. That she is still alive is down to the care she has received and the way the staff have treated her. I have always been welcomed and since she has deteriorated they have ensured that she is comfortable,
clean, and fed and her pain is managed.

Reply from Rahi Joshi, Marketing Associate at Duncote Hall Nursing & Residential Home

Thank you for your kind feedback. We are glad to hear that your mum has received exceptional care at Duncote Hall. Ensuring her comfort and well-being, especially during difficult times, is our priority.


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Review of

Cheaney Court Care Home

from J F (Daughter of Resident) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has become a resident at Cheaney Court he has been treated with nothing but care, kindness and dignity. All the staff greet my father by his name and never pass him without a few cheery words or conversation if they have the time. While my father is reluctant to join in the many activities
on offer he is still gently and kindly encouraged to participate. With regards to the cleanliness and food provided both are excellent. On behalf of my mother and myself, I wish to thank the management and staff. We are both very grateful.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your lovely review, I will pass your comments on to the team.


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Review of

Cheaney Court Care Home

from M F (Daughter of Resident) published on 10 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been in Cheaney Court since November 2023. The care he has received has been of a high standard even when he is going through an "awkward day".
The main complaint from Dad is the food is boring, especially as he has to have mashed food due to a swallowing problem and the desserts are
boring.
The staff seem kind and professional in a difficult working profession.

Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for your feedback. We're pleased to hear that your father is happy with the person-centred care provided to him. We take all our feedback seriously and we will look into the concern raised by you. Kind regards.


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Review of

Cheaney Court Care Home

from D C (Daughter of Resident) published on 2 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father was at Cheaney Court for several months and he was well looked after. The management and staff were all approachable and not once did I see a miserable member of staff. They always had a smile on their faces and were very welcoming. The home itself was clean and well-maintained.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your review - this will be shared with the team. Many thanks.


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Review of

Cheaney Court Care Home

from Linda S (Daughter of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very friendly, caring and supportive care home. Always greeted with a smile whether it's management or care staff. We couldn't have asked for better care than what was given and shown to my dad. Whenever there was a change in my dad's health or his care needs had to be altered we were contacted
straight away. He was as happy as we could have hoped for. 10/10 to CheaneyCourt Care Home.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your review - this will be shared with the team. Many thanks.


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Review of

Duncote Hall Nursing & Residential Home

from G W (Nephew of Resident) published on 24 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to all of the care and nursing staff who cared for my late uncle. You all provided the highest standards of care to him. I highly recommend the home personally. You are all truly wonderful and a big credit to the company.

Reply from The Manager, Manager at Duncote Hall Nursing & Residential Home

Thank you very much for your lovely review, I will ensure this is shared with the team.


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There are currently no awards/recognitions posted yet for Minster Care Group

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