Care Homes Owned by Minster Care Group

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Minster Care Group
Minster Care Group have an impressive care home sector presence in the Midlands and the North of England, with homes also in Wales and Cornwall, experienced in the challenges of care accommodations large and small and carried out in a manner that suit the wishes and lifestyles of service users.

All clients benefit from personalised services and a care home provider that understands the need to maintain a qualified team of professionals, as well as maintaining strong community links and keeping up with the ever-changing face of the care sector.

Minster Care Group Locations (56)

 

56 Care Homes owned by Minster Care Group

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Turnpike Court

Middlewich Road, Elworth, Sandbach CW11 3EJ 

9.6 48 reviews
"I would just like to let people know that if they are looking for a Rest home Turnpike Court is the place to take your loved ones, I cannot…"   Read all 48 reviews
Location Type Care Home

Turnpike Court is a very popular residential home and well thought of in the community. It has an excellent, qualified and dedicated team of staff. Turnpike is a purpose-built home which offers a well equipped, friendly environment, situated in the heart… Read more about Turnpike Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 53 Rooms from £1,050 / week
Hillcrest House Ltd

Barbican Road, East Looe, Looe PL13 1NN 

9.6 28 reviews
"My father was a recent resident at Hillcrest for approx 9 months, and the care & kindness he was shown in his final days was incredible.…"   Read all 28 reviews
Location Type Care Home

Hillcrest House Nursing Home has a highly qualified team of Managers and professional nursing staff, able to personally assess each residents' nursing, medical and dietary needs, ensuring every resident receives the best possible care and treatment available… Read more about Hillcrest House Ltd

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 88 Rooms from £1,100 / week
Red Hill

229 London Road, Red Hill, Worcester WR5 2JG 

9.6 84 reviews
"My mother has been a resident at Red Hill care centre for six months and since the day she moved in, I have been impressed with the level…"   Read all 84 reviews
Location Type Care Home

Red Hill Court Care Home is a seventy capacity Worcester facility that offers personalised elderly care packages, including for many with a challenging form of dementia. A spacious environment with good wheelchair access means the care home is excellent… Read more about Red Hill

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 90 Rooms from £1,000 / week
Falcon House

8 Middle Street, Beeston, Nottingham NG9 1FX 

9.6 26 reviews
"Falcon House is a warm and caring place to be. The staff are all so nice friendly and very caring both for my husband who lives there and…"   Read all 26 reviews
Location Type Care Home

Falcon House offers tailored care plans, set up to support the independence of residents at the same time as making sure they have the daily care they need. The provider supports an active lifestyle within the care environment, being committed to… Read more about Falcon House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 46 Rooms from £1,082 / week
Parklands

Park Lane, Poynton, Stockport SK12 1RB 

9.6 25 reviews
"Parklands is certainly the best place for my mum! She’s settled in very well over the last year, she’s made good friendships, she is very…"   Read all 25 reviews
Location Type Care Home

Parklands is a vibrant home in the heart of Poynton village. Its qualified and caring staff team are dedicated to the well-being of residents and work hard to meet their needs, while respecting the privacy of individuals and encouraging them to maintain… Read more about Parklands

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 40 Rooms from £1,050 / week
Freeland House

Wroslyn Road, Freeland, Witney OX29 8AH 

9.5 45 reviews
"The dignity and compassion that the Freeland Care Team showed my father was excellent. Dad really felt comfortable and 'at home' in his…"   Read all 45 reviews
Location Type Care Home

Freeland House are a friendly, professional care home that take pride in a person centred approach to individual care needs. They offer personal care, palliative and respite provision in picturesque, stunning surroundings. The team believe their residents… Read more about Freeland House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 111 Rooms from £1,200 / week
Sovereign House

Chelmarsh, Daimler Green, Coventry CV6 3LB 

9.5 34 reviews
"I have been here almost 2 years and am being looked after very well by the care staff who are polite and very good at their jobs. Nothing…"   Read all 34 reviews
Location Type Care Home

Sovereign House is suited to a wide range of nursing and mental health related requirements, specialising in EMI nursing and fully-equipped for physical disabilities. Together with expert care, Sovereign House focuses on companionship and an enjoyable… Read more about Sovereign House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 60 Rooms from £1,100 / week
Leycester House

Edenfield Road, Mobberley, Knutsford WA16 7HE 

9.5 41 reviews
"I have had a very pleasant four days here at Leycester House. The staff are all very friendly and helpful. Meals were first class and I…"   Read all 41 reviews
Location Type Care Home

Leycester House is highly regarded in the local community, providing expert care for older people including 24 hour care, day care and respite care services. The home has a vibrant programme of entertainment and activities for residents to enjoy,… Read more about Leycester House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms from £1,100 / week
Grays Court

Church Street, Grays RM17 6EG 

9.5 33 reviews
"Grays Court has always provided a holistic approach to the care of my mum. They also provide the support and understanding to my father who…"   Read all 33 reviews
Location Type Care Home

Grays Court is an eighty-seven capacity care home that is ideal for a wide range of personalised care needs, making an excellent contribution to the lives of older people in Thurrock. Together with professional care, the home maintains a programme… Read more about Grays Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 87 Rooms from £1,200 / week
Abbeywell Court Nursing and Residential Home

Dragon Square, Chesterton, Newcastle-under-Lyme ST5 7HL 

9.4 66 reviews
"Mum has been a resident for over a year now, on the whole, she's as happy as I've ever seen her. The staff are very helpful and seem…"   Read all 66 reviews
Location Type Care Home

Abbeywell Court Nursing Home is a perfect location for complex care needs like dementia or any challenging behavior. It is well equipped and resourced to provide individualized care with providing a lovely living atmosphere that visitors will enjoy.… Read more about Abbeywell Court Nursing and Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 45 Rooms from £1,000 / week
Crossways

Station Road, Lostock Gralam, Northwich CW9 7PN 

9.4 30 reviews
"My mum has been in Crossways since October 2024. I have been very pleased with the care provided. All the staff seem very attentive to my…"   Read all 30 reviews
Location Type Care Home

Crossways is a vibrant and well maintained home, approximately one mile from Northwich in the village of Lostock Gralam. The care team works together to support residents' wellbeing and quality of life. A sense of purpose is promoted and a wide range… Read more about Crossways

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 39 Rooms from £1,000 / week
Diamond House

Bewcastle Grove, Mowmacre Hill, Leicester LE4 2JW 

9.4 24 reviews
"This was a fantastic care home which my father stayed in for just over 12 months before he passed away. He arrived in a distressed state…"   Read all 24 reviews
Location Type Care Home

Diamond House is committed to personalised care within a friendly environment that helps residents to live an active and fulfilling life. A great deal of effort has been taken to decorate and furnish the home to a high standard, while a robust staff… Read more about Diamond House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 74 Rooms from £1,100 / week
Wealstone

Wealstone Lane, Upton, Chester CH2 1HB 

9.3 29 reviews
"Wealstone Care Home is a lovely place. My dad has really settled in very well and is very happy, all the staff are really helpful and very…"   Read all 29 reviews
Location Type Care Home

Wealstone is situated in the Upton area of Chester and is a single storey home, laid out around an attractive courtyard area. It features a specialist 11-bed household, providing advanced support for older people with dementia. A friendly and experienced… Read more about Wealstone

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 42 Rooms from £1,200 / week
Three Elms

Station Road, Penketh, Warrington WA5 2UG 

9.2 29 reviews
"Dad recently needed to move into a care home was a stressful time for both himself and our family. From day one staff, management and…"   Read all 29 reviews
Location Type Care Home

Three Elms is a residential care home for sixty people, pursuing a mission based upon personal dignity, freedom of choice and independence. An activities programme and freshly cooked daily meals are pleasing additions to the service, while personal… Read more about Three Elms

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 60 Rooms from £900 / week
Holcroft Grange

Jackson Avenue, Culcheth, Warrington WA3 4DZ 

9.2 28 reviews
"After a lengthy hospital admission, the staff at Holcroft Grange supported the transition from hospital to residential care fully with…"   Read all 28 reviews
Location Type Care Home

Holcroft Grange is located in a vibrant part of Culcheth and enjoys close links to the local community. It offers 40 rooms for older people looking for a comfortable and friendly environment, and has a caring and qualified staff team. The home is… Read more about Holcroft Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,000 / week
Saffron House

2a High Street, Barwell, Leicester LE9 8DQ 

9.2 20 reviews
"Excellent service, staff are super friendly and helpful. A lovely place for my grandmother to live. She talks very highly of the staff, the…"   Read all 20 reviews
Location Type Care Home

Saffron House has been purpose-built for residential care, at the same time as specialising in provision for adults diagnosed with dementia. A wide range of specialists monitor personalised care packages for up to 48 adults, all of whom enjoy en-suite… Read more about Saffron House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 48 Rooms from £1,000 / week
Garswood House

Wentworth Road, Ashton-in-Makerfield, Wigan WN4 9TZ 

9.1 30 reviews
"My wife was in Garwood House while I had heart surgery for 3 weeks. Very clean, great staff. Excellent. But no basic exercise.…"   Read all 30 reviews
Location Type Care Home

Garswood House is an attractive home one mile from the town of Ashton-in-Makerfield. Its dedicated and trained staff team work hard to make residents feel welcome, and there is a good social atmosphere, with residents enjoying access to a number of comfortable… Read more about Garswood House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 53 Rooms from £1,050 / week
The Meadows

Brybank Road, Haverhill CB9 7WD 

9.1 11 reviews
"In general my mother is happy but we have one major concern in the provision of meals. The food on offer appears to be plain in colour,…"   Read all 11 reviews
Location Type Care Home

The Meadows is a purpose-built (2008) to offer professional care within a stylish accommodation, suitable for a wide range of personal needs and lifestyles. The home is an ideal environment for adults with physical disabilities, while the staff team… Read more about The Meadows

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 55 Rooms from £900 / week
Wordsley Hall

Mill Street, Wordsley, Stourbridge DY8 5SX 

9.0 19 reviews
"We cannot thank the staff enough for the love, care and respect they have shown mum. We have spent many hours at Wordsley Hall and have…"   Read all 19 reviews
Location Type Care Home

Wordsley Hall combines professional care with support for a versatile lifestyle, with its own activities programme, range of therapies and strong community links. A converted Grade II Georgian House, Wordsley Hall is an excellent location to spend… Read more about Wordsley Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 44 Rooms from £1,000 / week
The Lakes

Duncote, Towcester NN12 8AQ 

9.0 20 reviews
"The staff are all very caring, attentive and friendly and strive to do the best for my mum each and every day, whatever that brings. Her…"   Read all 20 reviews
Location Type Care Home

The Lakes has been built in the same grounds as Duncote Hall, and has been purpose built to provide residential care for people living with dementia. The home offers facilities to enable residents to be cared for but at the same time maintain their… Read more about The Lakes

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Younger Adults
  • 47 Rooms from £1,500 / week
Duncote Hall Nursing & Residential Home

Duncote, Towcester NN12 8AQ 

8.9 14 reviews
"In the eighteen months or so that I have been at Duncte Hall I have had no off-putting experiences and the overall experience has been very…"   Read all 14 reviews
Location Type Care Home

Duncote Hall Nursing & Residential Home is a converted manor house with wonderful gardens, making for a pleasant atmosphere in which to enjoy a satisfying retirement. The home is tastefully decorated, with en-suite rooms and qualified staff who are… Read more about Duncote Hall Nursing & Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £1,000 / week
Lyndhurst

College Street, Leigh WN7 2RF 

8.9 23 reviews
"An amazing facility that feels like a home from home for myself and my mum. After my reluctance to have my mum in care after a bad…"   Read all 23 reviews
Location Type Care Home

Lyndhurst is a purpose built home, close to the centre of Leigh, with its shops and markets. Dedicated staff cater for individual needs, and activities are designed to suit different interests. The home has a welcoming, friendly and happy atmosphere… Read more about Lyndhurst

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 40 Rooms from £957 / week
Craigend Gardens Care Unit

72 Croftcroighn Road, Ruchazie, Glasgow G33 3SE 

8.8 8 reviews
"First visit to see my aunt and was really impressed with the team, how helpful they are and how much they look after the residents. So…"   Read all 8 reviews
Location Type Care Home

Craigend Gardens Care Unit is a Glasgow service that can welcome up to forty-eight people, all of whom receive efficient and expert help from skilled carers, through care packages that respect Care Inspectorate requirements. All of the bedrooms are… Read more about Craigend Gardens Care Unit

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 48 Rooms from £800 / week
Elm House

76 Pillory Street, Nantwich CW5 5SS 

8.8 23 reviews
"I can highly recommend Elm House to anyone wishing to place a loved one in short or long term care. The staff are very friendly and…"   Read all 23 reviews
Location Type Care Home

Elm House enjoys an excellent location in the heart of Nantwich. It is an attractive home with a caring and qualified staff team. Residents enjoy spacious lounges, peaceful garden areas and full-time access to a friendly and experienced care team,… Read more about Elm House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 40 Rooms from £1,100 / week
Whetstone Hey

Old Chester Road, Great Sutton, Ellesmere Port, Cheshire, Ellesmere Port CH66 3JX 

8.5 15 reviews
"My initial thought once my husband had to go into care was filled with trepidation. After meeting with the manager and staff, I was…"   Read all 15 reviews
Location Type Care Home

Whetstone Hey is a purpose-built home in Great Sutton, approximately two miles from Ellesmere Port town centre. Set within pleasant grounds, Whetstone is a pleasant and friendly home well served by local amenities. It has a qualified and dedicated… Read more about Whetstone Hey

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 42 Rooms from £1,100 / week
Karam Court Care Home

Mallin Street, Off Highbury Road, Smethwick B66 1QX 

8.4 10 reviews
"My husband has been here since April 2024. He's settled in really well. I feel he's safe here when he wasnt at home. The staff are all…"   Read all 10 reviews
Location Type Care Home

Karam Court Care Home has been purpose-built to offer a flexible environment for personal elderly care, specialising in solutions for adults diagnosed with dementia. Stylish and contemporary furnishings combine with picturesque gardens to make this… Read more about Karam Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 51 Rooms from £1,000 / week

Minster Care Group Reviews (1906)

9.5
Minster Care Group has a Group Review Score of 9.5 (9.509) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Minster Care Group must have a Review Score.

Overall Experience

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Review of

Westy Hall

from L A (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Amazing staff, personable, home from home. Would highly recommend. Love all the activities and inclusivity. Confidence your loved one is in the best care. A genuinely loving home. Credit to all the staff.

Reply from Katya Lyon, Home Manager at Westy Hall

Thank you so much for the positive review, its a pleasure for every staff team member to be able to treat our residents as we would our own.We try our best to accommodate everyone's individual choices, and we are always open for suggestions on how we can better things for everyone, so any suggestions are very welcomedBest wishes from all at Westy


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Review of

Hillcrest House Ltd

from Emma F (Daughter of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My father was a recent resident at Hillcrest for approx 9 months, and the care & kindness he was shown in his final days was incredible. Each time I visited, I was always given a warm welcome, and then some much needed support towards the end of his time. Every single member of staff is fantastic, there
arent enough words to describe how amazing they all are. The food is great, and you can add touches from home to the rooms so Dad felt more settled. Dad was treated with dignity and compassion, and it's something I will forever be grateful for. Thank you all so much.

Reply from Paula Haynes-Parry, Home Manager at Hillcrest House Ltd

Thank you so much for taking time to complete this review for us and your kind words, I know how busy you are, I'm sure that your Dad would appreciate everything that you did for him, sending our kind regards.


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Review of

Gleavewood

from Megan K (Sister of Resident) published on 17 March 2025
Overall Experience  Overall Experience 4.0 out of 5

I chose Gleavewood for my sister because it is small, friendly and calm. 3 staff members in particular were down to earth and helpful. Move from CareHome on South Coast was a worry. We needed staff who understood and would cater to my Sister's particular needs. So far I am pleased. One member of staff
is very involved and deals with any problems. One thing, perhaps big TV could be tuned to suitable i.e Nature/Sport programmes.

Reply from Julie Wansbrough, Home Manager at Gleavewood

Thank you for your feedback, which we will share this with the team.


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Review of

Karam Court Care Home

from J L (Wife of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has been here since April 2024. He's settled in really well. I feel he's safe here when he wasnt at home. The staff are all friendly.

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Review of

Sovereign House

from Reginald H (Resident) published on 17 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Having arrived here with my wife on 6/5/2024, we both quickly settled in to routine and both being bedridden were delighted to find that we had been given rooms next to each other on ground floor, this, I am able to be placed in a wheelchair and transferred to wife's room every afternoon, considering
our ages (85/89) we both feel that we are in a situation where we can relax and enjoy life. Over the past month, I have been happy to recommend elderly friends to seriously consider Sovereign House, if ever in need of care.

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Review of

Rydal Care Home

from Sandra F (Respite Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I was a resident in Rydal Care Home for 5 days recently. I found the home to be clean & tidy but most of all and the most important thing was how welcoming caring & considerate the staff were. Nothing was too much trouble they just wanted to feel comfortable...They are a star team..

Reply from Natalie Young, Home Manager at Rydal Care Home

Thank you for your lovely words, it was a pleasure to have you in our home.


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Review of

Golborne House

from Mark R (Son of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Since my mum came to stay she has been so much happier than when she was living at home. I have been most impressed with the Staff who are welcoming, friendly, helpful and always attentive to my mothers needs. I am always kept well informed of her progress and I feel confident that she is being well
cared for. They provide lots of entertainment for the residents and my mum is now happy to call this her home.

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Review of

Sovereign House

from Ronald T (Resident) published on 13 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been here almost 2 years and am being looked after very well by the care staff who are polite and very good at their jobs. Nothing is too much trouble for them. I feel safe in this care home, and content.

Reply from Rahi Joshi, Marketing Associate at Sovereign House

Thank you for your lovely feedback. We're so pleased to hear that you feel happy and well cared for. Our team strives in providing compassionate and attentive support, and your kind words mean a lot to us.


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Review of

Cheaney Court Care Home

from Sue P (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care and service firstly as a respite and in later years a resident. They showed great care and concern in the last 2 months of her life and she passed with dignity

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your lovely review. I will share this with the team.


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Review of

Florence Grogan House

from L R (Ex Family Member) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

When I walk into Florence Grogan you feel at home. All the staff including management make me feel welcome. The home smells clean and all the residents who I speak to are very happy. My ex husbands Nan has been in Florence Grogan since November 2023 and I can honestly say I've never seen her so happy.
When I come to visit the staff offer my a hot drink and can not do enough. The care staff are so attentive to all the residents which is amazing to see.

Reply from Rahi Joshi, Marketing Associate at Florence Grogan House

Thank you for your wonderful feedback. We're delighted to hear that Florence Grogan feels like home and your Nan is so happy here. Our team strives to create a warm, welcoming, and caring environment for all residents. We appreciate your support.


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Review of

Ingersley Court

from S L (Daughter-in-law of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

From the first time I visited the care home I was made welcome by the manger who is a very genuine and warm and friendly person. She sets the atmosphere of the place and makes it a "Home" not a "Care Home" in its feel. She is an absolute asset to the place. The whole team provided and excellent level
of care which manged to stay one step ahead even when proving end of life care. All of the staff worked together to provide support all of us not just the residents are forever grateful to the whole team.

Reply from Rahi Joshi, Marketing Associate at Ingersley Court

Thank you for your heartfelt feedback. We're truly touched to hear that our team has made such a positive impact on you and your loved one. Creating a warm, home-like environment and providing compassionate care, especially during difficult times, is at the heart of what we do. Your kind words mean so much to us, and we're grateful for your support.


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Review of

Golborne House

from Allan S (Son of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Well what can I say but that Golborne House is a credit to the girls and management! You have some very special people working there. The room and cleanliness were very good and I wouldn't hesitate to recommend Golborne House to any body worried about elderly care.

Reply from Rahi Joshi, Marketing Associate at Golborne House

Thank you for your kind words. Our team takes great pride in providing a warm, clean, and caring environment, and your recommendation means a lot to us. Kind regards.


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Review of

Red Hill

from H S (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Red Hill care centre for six months and since the day she moved in, I have been impressed with the level of care and support both my mother and I have received. I have found the management team to be straightforward, efficient and extremely responsive to requests I have
made and the team at Red Hill are all very kind hard working and professional. Mum is treated with dignity. She is encouraged to be as independent as she is able to be and is allowed to make her own decisions regarding her care where this is possible. I feel extremely pleased to have mum settled at Red Hill.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you , we appreciate your feedback .we are happy that you and your mum are impressed with the level of care and support you receive. we have shared this review with the team that continues to supports your mum.


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Review of

Grays Court

from M M (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Grays Court has always provided a holistic approach to the care of my mum. They also provide the support and understanding to my father who like the rest of us of struggle at times. Most of all they are adhering to my mothers wishes. Have always showed me respect and support.

Reply from Rahi Joshi, Marketing Associate at Grays Court

Thank you for your kind words. We're grateful for your trust in Grays Court and are committed to providing compassionate care for your mum. Your feedback means a lot to us.


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Review of

Turnpike Court

from J B (Daughter of Resident) published on 10 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Dad was a resident in Turnpike Court from September 2023 until 3 days before he sadly died in January 2025. Staff were always warm, friendly and welcoming and the unit had a very 'family' feel. Residents were treated with dignity and respect and care was personalised. Activities were well planned and
organised, and there was a variety of group and one-to-one activities and trips out. Dad was extremely happy at Turnpike Court.

Reply from Rahi Joshi, Marketing Associate at Turnpike Court

Thank you for sharing your heartfelt experience. We're deeply sorry for your loss and truly appreciate your kind words about Turnpike Court. It means so much to know that your dad felt happy and well cared for.


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Review of

The Elms

from Y C (Daughter-in-law of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had been a resident at The Elms for almost 2 years. We,as a family, cannot thank the staff enough for the care ,kindness and compassion shown to her during that time,we were so reassured to know that she was safe and comfortable. We found every member of staff and indeed the manager
to be friendly ,approachable and professional, going above and beyond for all the residents ,treating them with dignity and respect.
The home is a little dated ,however ,the domestic staff work tirelessly to ensure high standards of cleanliness throughout. Food is homecooked, plentiful and of a high standard ,with plenty of drinks provided throughout the day.We cannot recommend highly enough, thank you.

Reply from Nichola Brennan, Registered Manager at The Elms

We thank you for your kind words, it is always good to hear positive feedback when the staff work so hard.Your Mother-in-law is very much missed at The Elms by all.


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Review of

Croftwood

from Colin B (Husband of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I have always shied away from placing my wife in a care home for a respite period and faced the issue with great trepidation. On my initial visit to Croftwood these thoughts were completely removed and I was delighted and relieved that my fears had been totally banished everything about the care home
its facilities its excellent staff and the feeling of satisfaction and the removal of my fear.

Reply from Cheryl Frankland, Manager at Croftwood

Hi Collin,Thanks you for your lovely comments about our care home and staff, I'm so glad we were able to take away all your fears. It was a pleasure to be of help and care for your wife during her stay at Croftwood.Thanks again for your Review.Kind regards


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Review of

Saffron House

from J C (Granddaughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent service, staff are super friendly and helpful. A lovely place for my grandmother to live. She talks very highly of the staff, the food and the activities.
I would highly recommend Saffron House to people in need of this service.

Reply from Debbie Oumezaouche, Administrator at Saffron House

Thank you for your feedback. Our staff team take a lot of pride in caring for our residents. It is lovely to hear that your grandmother is happy.


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Review of

Crossways

from Andy L (Son of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Crossways since October 2024.
I have been very pleased with the care provided.
All the staff seem very attentive to my mum's care and needs and are always pleasant.
Communication of any issues or general admin is excellent.

Reply from Rahi Joshi, Marketing Associate at Crossways

Thank you for your kind words. We're delighted to hear that you're pleased with the care at Crossways. Your feedback means a lot to us. Kind regards.


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Review of

Croftwood

from Justine S (Daughter of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Croftwood for several months, and I can honestly say she is extremely well cared for. The whole care team are amazing with Mum, and I see that she is completely relaxed and happy there. I would recommend this facility to anyone.

Reply from Cheryl Frankland, Manager at Croftwood

Awh thank you . We all adore her and thank you for the lovely comment and review.Thanks for all your support and help with the gardens.kind regardsCheryl


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